# Quo (formerly OpenPhone) vs SetSmart

Quo (formerly OpenPhone) records 138,564 monthly visits with -9.2% month-over-month growth and Free Trial, Paid pricing. SetSmart records 57,378 monthly visits with -14.6% growth and Free Trial, Paid pricing.

| Metric | [Quo (formerly OpenPhone)](https://openaitools.app/tool/openphone) | [SetSmart](https://openaitools.app/tool/setsmart) |
| :--- | :--- | :--- |
| Website URL | https://www.openphone.com | https://setsmart.io |
| Categories | AI Customer Service, AI Agent, AI Call Center, AI Assistant | AI Agent, AI Lead Generation, AI Sales Assistant, AI Scheduling |
| Pricing Model | Free Trial, Paid | Free Trial, Paid |
| Monthly Visits | 138,564 | 57,378 |
| MoM Growth Rate | -9.2% | -14.6% |
| Primary Market | United States | United States |
| Direct Visits | 86,949 | 36,889 |
| Review Score | 4.7 | 4.3 |
| Saved Count | 2 | 0 |
| Supported Platforms | Website | Website |

## Quo (formerly OpenPhone)

OpenPhone has rebranded to Quo, and the website now redirects to quo.com, but the product is the same collaborative business phone system it always was — now positioned more explicitly around the idea that people and AI agents share the same phone line. Teams get one or more business numbers, shared inboxes for calls and texts, and a mobile and desktop app that keeps everyone aligned on who talked to which customer.

The AI layer is the main thing that has changed. Sona, Quo's AI agent, answers calls when your team cannot, captures the details, and hands the conversation back to a human when it matters. Recorded calls come back transcribed and summarized so nobody has to take notes, and there is a public MCP server plus an API so your own agent can read the data and act on it. One-click connectors for Claude and ChatGPT let those assistants work with your call and text history.

Operationally, Quo covers the standard business phone toolkit: shared numbers, call routing and phone menus, voicemail with transcription, SMS and MMS messaging, analytics and oversight, and integrations with the CRM and help-desk tools teams already use — HubSpot, Salesforce, Zapier, Slack, Clio, Jobber and many more. The company says it powers conversations for more than 90,000 businesses, and porting an existing number over is a supported, guided process.

**Pricing & Plans:** Free trial available with paid per-user plans; enterprise and volume pricing on request — see the pricing page for current tiers and number costs.

- **Shared numbers and team inboxes:** Give a whole team one business number with shared access to calls, voicemails and text threads, so nobody double-answers a customer.
- **Sona, the AI phone agent:** An AI agent answers incoming calls when the team is unavailable, collects the key details, and routes the conversation to a human when needed.
- **Transcription and call summaries:** Recorded calls are transcribed and summarized automatically, removing manual note-taking and making follow-up easier.
- **AI tool connectors and an MCP server:** Connect Claude, ChatGPT or your own agent to call and message data through one-click integrations, a public MCP server and an API.
- **Deep CRM and workflow integrations:** Sync conversations with HubSpot, Salesforce, Pipedrive, Zoho, Slack, Zapier and industry tools like Clio, Jobber and Housecall Pro.

**Strengths:** Calls, texts and voicemail in one shared workspace instead of fragmented personal phones; AI answering covers after-hours and overflow without hiring more staff; Automatic transcription and summaries remove manual call notes; Very broad integration and API coverage, including MCP for AI assistants

**Limitations:** Costs scale per user, so larger teams should model the total spend; The AI agent is a supplement to human coverage, not a full contact-centre replacement; Some advanced routing and analytics features require higher-tier plans

[Profile (Markdown)](https://openaitools.app/tool/openphone.md)

## SetSmart

SetSmart is an AI appointment setter built for coaches, consultants, and other businesses that live in their social DMs. Its core promise is simple: stop losing leads to slow replies. When someone messages your Instagram, WhatsApp, or Facebook Messenger, the AI setter responds within seconds, asks the qualifying questions you would ask yourself, handles objections, and books a call straight onto your calendar. Because it never sleeps, it keeps working through nights and weekends, which is exactly when many high-intent leads first reach out.

The system is trained on a large corpus of real DM conversations, and SetSmart describes the underlying model as specialized for sales conversations rather than general chat. In practice, that means the agent follows a qualification flow — asking about goals, timelines, and commitment — before offering call slots and confirming the booking with a calendar link. Beyond the initial reply, it supports voice notes, image understanding, multilingual responses, and automated follow-up sequences, so leads that go quiet can be re-engaged. Separate automation features like comment-to-DM, story reply automation, and broadcast campaigns let it start conversations from your posts and stories, not just reply to inbound messages.

Operationally, SetSmart reads like a full DM command center: a unified inbox, contacts and tags, an analytics dashboard, and integrations with Shopify plus an API and an MCP connector. It is used by hundreds of coaches and teams, and the company also offers white-label options for agencies that want to resell AI setting to clients. Many of its published testimonials come from fitness, weight-loss, and online-coaching niches, which reflects where the product has found the strongest early traction.

**Pricing & Plans:** SetSmart uses usage-based pricing with every feature unlocked on all plans; you pay for message volume. Current tiers are Light at $25/month (250 AI messages, hard cap), Pro at $97/month (1,000 messages with auto top-ups), Scale at $297/month (4,000 messages), and Enterprise at $797/month (15,000 messages), with 2 months free on annual billing and a 7-day free trial. A custom plan is available for high volume.

- **24/7 AI setter across three channels:** The AI agent answers DMs on Instagram, WhatsApp, and Messenger 24/7, asks qualifying questions, and handles objections in a natural conversation.
- **Automated qualification and booking:** Leads are qualified by goal, timeline, and commitment, then booked directly onto your calendar via Calendly, Cal.com, GoHighLevel, or iClosed.
- **Voice, images, and multilingual replies:** Send voice notes, understand images, reply in multiple languages, and run automated follow-up sequences to keep warm leads from going cold.
- **Comment-to-DM and story automation:** DM keyword triggers, comment auto-replies, story reply automation, and broadcast campaigns start and Continue conversations from posts and stories.
- **Unified inbox and integrations:** Manage every conversation from one inbox with contacts, tags, an analytics dashboard, plus Shopify and API/MCP integrations.

**Strengths:** Replies to DM leads 24/7 and books calls automatically; Works across Instagram, WhatsApp, and Messenger from one place; Voice notes, image understanding, and multilingual replies add flexibility; Integrates with major calendars and a Shopify store

**Limitations:** Message-based pricing means costs scale with lead volume, and the Light plan has a hard cap; Setup and training take effort to get good results, especially early on; Best suited to DM-heavy businesses like coaches rather than all industries; You still need a human to close on the booked calls

[Profile (Markdown)](https://openaitools.app/tool/setsmart.md)

## Frequently Asked Questions

### How do Quo (formerly OpenPhone) and SetSmart compare in monthly traffic?

Quo (formerly OpenPhone) has 138,564 monthly visits, while SetSmart has 57,378. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Quo (formerly OpenPhone) has a month-over-month growth rate of -9.2%; SetSmart has -14.6%.

### How does pricing compare?

Quo (formerly OpenPhone): Free Trial, Paid. Free trial available with paid per-user plans; enterprise and volume pricing on request — see the pricing page for current tiers and number costs. SetSmart: Free Trial, Paid. SetSmart uses usage-based pricing with every feature unlocked on all plans; you pay for message volume. Current tiers are Light at $25/month (250 AI messages, hard cap), Pro at $97/month (1,000 messages with auto top-ups), Scale at $297/month (4,000 messages), and Enterprise at $797/month (15,000 messages), with 2 months free on annual billing and a 7-day free trial. A custom plan is available for high volume.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | AI-first customer service with a natively integrated AI agent | [.md](https://openaitools.app/tool/intercom-com.md) |
| 2 | [Dialpad](https://openaitools.app/tool/dialpad) | 2,763,687 | +10.7% | Paid | Combines robust cloud telephony with advanced AI speech analytics, but has a more complex enterprise interface. | [.md](https://openaitools.app/tool/dialpad.md) |
| 3 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | Offers comprehensive business phone features and CRM integrations, but can feel pricier for small teams. | [.md](https://openaitools.app/tool/justcall.md) |
| 4 | [PolyAI](https://openaitools.app/tool/poly-ai-ai) | 319,894 | +24.3% | Contact for Pricing | Enterprise voice AI that resolves customer conversations | [.md](https://openaitools.app/tool/poly-ai-ai.md) |
| 5 | [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | +10.8% | Free Trial, Paid | Focuses heavily on voice analytics and call scoring, but offers less casual everyday team messaging flexibility. | [.md](https://openaitools.app/tool/miitel-com.md) |
| 6 | [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | +16.9% | Free Trial, Paid | Provides virtual numbers and VoIP calling worldwide, but lacks the polished, modern team messaging interface. | [.md](https://openaitools.app/tool/callhippo.md) |
| 7 | [Bland AI](https://openaitools.app/tool/bland-ai) | 243,601 | +7.4% | Paid, Contact for Pricing | Provides highly scalable developer APIs for voice agents, but is less of a simple out-of-the-box team phone app. | [.md](https://openaitools.app/tool/bland-ai.md) |
| 8 | [Smith.ai](https://openaitools.app/tool/smith-ai) | 151,975 | -3.4% | Free Trial, Paid | 24/7 AI receptionists plus trained human agents for calls, chat, and intake | [.md](https://openaitools.app/tool/smith-ai.md) |
| 9 | [Gallabox](https://openaitools.app/tool/gallabox) | 138,074 | +3.1% | Free Trial, Contact for Pricing | Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web | [.md](https://openaitools.app/tool/gallabox.md) |
| 10 | [Phonely](https://openaitools.app/tool/phonely) | 43,690 | +14.6% | Freemium | Builds conversational phone agents easily, but is less suited for daily team phone calls and text messaging. | [.md](https://openaitools.app/tool/phonely.md) |

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Source: https://openaitools.app/compare/openphone-vs-setsmart

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)