# OpnForm vs Respond.io

OpnForm records 76,221 monthly visits with +169% month-over-month growth and Freemium, Free Trial pricing. Respond.io records 1,606,802 monthly visits with -8.7% growth and Freemium pricing.

| Metric | [OpnForm](https://openaitools.app/tool/opnform) | [Respond.io](https://openaitools.app/tool/respond-io) |
| :--- | :--- | :--- |
| Website URL | https://opnform.com | https://respond.io |
| Categories | AI Forms, No-Code&Low-Code | AI Chatbot, AI Customer Service, AI Sales Assistant, AI Reply |
| Pricing Model | Freemium, Free Trial | Freemium |
| Monthly Visits | 76,221 | 1,606,802 |
| MoM Growth Rate | +169% | -8.7% |
| Primary Market | United States | Malaysia |
| Direct Visits | 37,280 | 1,241,500 |
| Review Score | 4.5 | 4.5 |
| Saved Count | 1 | 1 |
| Supported Platforms | Website | Website |

## OpnForm

OpnForm is a form-building platform aimed at teams that want modern form UX without the response caps and lock-in typical of commercial survey tools. The editor is drag-and-drop and supports both single-page and multi-step layouts, so a long intake questionnaire can be broken into a conversational flow. Fields can be governed by conditional logic, calculations and answer piping, and forms can be styled with custom themes, brand colours and fonts. AI assistance is available when you want it for drafting questions or fields, but it stays opt-in rather than being forced into the workflow.

What differentiates OpnForm most is its open-source posture. The full codebase is public and auditable, and organisations can choose between the vendor's hosted cloud, an EU-based cloud deployment, or running the software on their own infrastructure. That matters for companies with data-residency rules or internal security reviews. The product also ships team-oriented controls such as shared workspaces, roles and audit history for form and submission activity, along with SSO and SAML for enterprise accounts and 2FA support.

On the automation side, OpnForm connects to the tools teams already use. Submissions can flow to Slack, Discord or Telegram, sync to Google Sheets or Zapier, trigger notifications and routing rules, or be pulled through a documented REST API and webhooks. Payments are handled natively through Stripe, which makes it usable for registration fees and simple product orders. Forms can be distributed by link, embedded on a website or inside Notion, published on a custom domain, or exported as a QR code for offline collection.

**Pricing & Plans:** Freemium. A generous free tier includes unlimited form submissions with no per-response charges, and paid plans add more control, branding removal, team and enterprise features. EU hosting and self-hosting options are available; check the site's pricing page for current tiers.

- **Open-source, self-hostable form builder:** The full codebase is public and auditable, and you can run OpnForm on the vendor cloud, an EU-hosted instance, or your own infrastructure for complete data ownership.
- **AI assistance when you want it:** Optional AI help for building forms and fields, designed to stay out of the way when you would rather write everything yourself.
- **Smart logic and calculations:** Conditional logic, computed fields, answer piping, hidden fields and redirect-on-submit rules let one form adapt to many different respondents.
- **Unlimited submissions without per-response fees:** Collect as many responses as you need even on the free plan, with no hidden quotas or surprise overage charges.
- **Integrations, payments and API access:** Send data to Slack, Discord, Telegram, Google Sheets or Zapier, take payments via Stripe, and automate anything else with webhooks and a REST API.

**Strengths:** Genuinely open-source with a public codebase and self-hosting path; Unlimited submissions on the free tier with no per-response billing; Strong automation coverage through native integrations, webhooks and a REST API; Enterprise-ready controls including SSO, SAML, roles, audit history and EU hosting

**Limitations:** Self-hosting shifts update, backup and security responsibilities onto your own team; The deep feature set, especially logic and integrations, takes time to learn; Some enterprise compliance capabilities are still described as in progress rather than fully certified

[Profile (Markdown)](https://openaitools.app/tool/opnform.md)

## Respond.io

Most B2C companies end up chatting with customers across half a dozen apps, and the result is missed messages, duplicated work and no single view of the relationship. Respond.io addresses that by consolidating WhatsApp, TikTok, Instagram, Facebook Messenger, Telegram, Viber, Line, email and website chat into one shared inbox. Every contact, conversation and deal lives in one place, colleagues can assign and hand off threads internally, and a built-in CRM keeps lead status, tags, custom fields and lifecycle stage attached to the person rather than to the app they messaged from.

AI is woven through the platform rather than bolted on. AI agents greet new enquiries, ask qualifying questions, route the conversation to the right team or salesperson, and take care of repetitive requests like order status or opening hours. An AI-powered contact automation layer can follow up with leads that went quiet, tag conversations automatically and trigger workflows when a customer replies. For marketing teams, broadcast campaigns and click-to-chat links on ads let one message reach thousands of customers while replies still land in a human-operated inbox with full context.

Deployment is channel-agnostic and aimed at operations rather than engineering. Businesses connect their own WhatsApp Business API number or social accounts, build workflows with a no-code builder, and add teammates with role-based permissions. Multi-channel reporting shows response times, resolution rates and campaign performance per channel, which helps teams spot where the real bottlenecks are. Pricing is freemium: a free trial and entry-level tiers exist, with paid plans scaling by number of users and monthly active contacts, and WhatsApp messaging costs handled separately by the provider.

**Pricing & Plans:** Freemium with a free trial. Paid tiers scale by users and monthly active contacts, and WhatsApp messaging fees are billed separately by the channel provider.

- **Unified team inbox:** Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
- **AI agents and automation:** AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
- **Contact lifecycle CRM:** Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
- **Broadcast campaigns and click-to-chat:** Reach thousands of customers with one message, and capture new leads directly from social ads and website links.
- **Reporting and analytics:** Measure response and resolution times, agent workload and campaign performance across every connected channel.

**Strengths:** Genuinely broad channel coverage, including WhatsApp Business API and social apps B2C customers actually use; AI agents handle routine qualification and follow-up work alongside, not instead of, human teammates; Built-in contact CRM and pipelines reduce the need for a separate tool; Multi-channel analytics make it easier to prove where revenue comes from

**Limitations:** WhatsApp messaging costs are separate from the platform subscription and can add up; Pricing scales with monthly active contacts, so high-volume contact lists get expensive; Teams wanting deep custom workflow logic may hit the limits of the no-code builder

[Profile (Markdown)](https://openaitools.app/tool/respond-io.md)

## Frequently Asked Questions

### How do OpnForm and Respond.io compare in monthly traffic?

OpnForm has 76,221 monthly visits, while Respond.io has 1,606,802. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

OpnForm has a month-over-month growth rate of +169%; Respond.io has -8.7%.

### How does pricing compare?

OpnForm: Freemium, Free Trial. Freemium. A generous free tier includes unlimited form submissions with no per-response charges, and paid plans add more control, branding removal, team and enterprise features. EU hosting and self-hosting options are available; check the site's pricing page for current tiers. Respond.io: Freemium. Freemium with a free trial. Paid tiers scale by users and monthly active contacts, and WhatsApp messaging fees are billed separately by the channel provider.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 2 | [Fillout](https://openaitools.app/tool/fillout-com) | 3,923,917 | -9.7% | Freemium | Build powerful forms, surveys and quizzes with AI in minutes | [.md](https://openaitools.app/tool/fillout-com.md) |
| 3 | [Gorgias](https://openaitools.app/tool/gorgias) | 2,660,498 | +2.4% | Contact for Pricing | Purpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io. | [.md](https://openaitools.app/tool/gorgias.md) |
| 4 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 5 | [forms.app](https://openaitools.app/tool/forms-app) | 987,157 | -11.2% | Freemium, Paid | Build forms, surveys and quizzes in seconds — with unlimited free responses | [.md](https://openaitools.app/tool/forms-app.md) |
| 6 | [AiSensy](https://openaitools.app/tool/aisensy) | 811,787 | -3.8% | Freemium | AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs | [.md](https://openaitools.app/tool/aisensy.md) |
| 7 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io. | [.md](https://openaitools.app/tool/tidio.md) |
| 8 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder. | [.md](https://openaitools.app/tool/callbell.md) |
| 9 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 10 | [SleekFlow](https://openaitools.app/tool/sleekflow) | 348,111 | -2% | Paid, Contact for Pricing | Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io. | [.md](https://openaitools.app/tool/sleekflow.md) |

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Source: https://openaitools.app/compare/opnform-vs-respond-io

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