
Free live chat, inbox and AI helpdesk for your website
Patra records 3,277 monthly visits with +35.1% month-over-month growth and Free Trial, Paid pricing. Unthread records 27,017 monthly visits with -22.2% growth and Free Trial, Paid, Contact for Pricing pricing.

Manage Jira tickets in Slack with plain English
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | patra.app | unthread.io |
| Pricing Model | Free Trial, Paid | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 3.28K (3,277) | 27.02K (27,017) |
| MoM Traffic Delta | +852 (+35.1%) | -7.69K (-22.2%) |
| Primary Market & Share | 🇺🇸 United States (97.1%) | 🇺🇸 United States (38%) |
| Direct Visits / mo | 974 | 15.48K |
| User Rating | 1.8 | 4.4 |
| Supported Platforms | Website | Website |

Manage Jira tickets in Slack with plain English
Mention Patra in a channel or thread and describe the task in normal language; it opens the Jira issue and includes the surrounding context automatically.
Tag a teammate in the same sentence and Patra assigns the ticket to them, mirroring how mentions already work in Slack.
Ask how many tickets were created on a board over a period, compare with the previous period, and pull issue links without opening Jira.
Check where a ticket stands or move it between statuses from the same chat thread instead of refreshing a Jira board.

The AI-native helpdesk that turns Slack and Teams chats into resolved tickets
Detect and create tickets from channel threads or private bot DMs, so requests become trackable work without asking anyone to leave their chat app.
AI combines the conversation, requester history, connected knowledge and live systems data to answer questions and take actions rather than merely routing them.
Resolved conversations are turned into new or updated documentation, so the knowledge base stays current and future questions are deflected automatically.
Trigger approvals, updates and multi-step workflows across Jira, Linear, HubSpot, Salesforce, Workday, Okta, Stripe and other connected tools, plus Zapier, Make and webhooks.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service with a natively integrated AI agent

Free / Open-sourceOpen-source personal AI assistant that runs on your own machine and works from chat apps
Free / Open-sourceOpen-source personal AI assistant that runs on your own machine and works from chat apps

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AI-powered shared inbox, live chat, and helpdesk for online businesses

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AI support agent plus helpdesk built for ecommerce brands

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