# Re:amaze vs UseChat (now 88Agents)

Re:amaze records 455,787 monthly visits with +3.6% month-over-month growth and Free Trial, Paid, Contact for Pricing pricing. UseChat (now 88Agents) records 0 monthly visits with 0% growth and Free Trial, Paid pricing.

| Metric | [Re:amaze](https://openaitools.app/tool/reamaze-com) | [UseChat (now 88Agents)](https://openaitools.app/tool/usechat) |
| :--- | :--- | :--- |
| Website URL | https://reamaze.com | https://usechat.ai |
| Categories | AI Customer Service, AI Chatbot, AI Assistant | AI Chatbot, AI Customer Service, AI Assistant, Large Language Models (LLMs) |
| Pricing Model | Free Trial, Paid, Contact for Pricing | Free Trial, Paid |
| Monthly Visits | 455,787 | 0 |
| MoM Growth Rate | +3.6% | 0% |
| Primary Market | United States | Global |
| Direct Visits | 303,477 | 0 |
| Review Score | 4.5 | 4.1 |
| Saved Count | 2 | 5 |
| Supported Platforms | Website | Website |

## Re:amaze

Re:amaze is a customer service and helpdesk platform designed for modern online businesses, especially eCommerce stores and SaaS products. Rather than juggling separate tools, teams get one shared inbox where email, live chat, social media, SMS, VoIP, and video conversations all land together. Collaborative features such as assignments, internal notes, and shared views keep everyone aligned, while macros, tags, and workflows automate the repetitive parts of support.

The platform leans heavily into AI to speed up resolution. The Re:amaze AI Agent can be trained on your business details to answer customers around the clock, and AI also drafts replies, summarizes long threads, gauges sentiment, and suggests or generates knowledge base articles. On top of that, chatbots and proactive Cues help engage visitors at the right moment, turning support conversations into sales opportunities.

Beyond chat and email, Re:amaze covers self-service and insight. A customizable FAQ center doubles as a training source for the AI agent and can be embedded or hosted on your own domain, a status page keeps customers informed during incidents, and reporting tracks conversation volume, response times, and staff performance. Native integrations with tools like Shopify, BigCommerce, Stripe, Slack, and Zapier, plus mobile apps and an SDK for custom data, make it easy to fit into an existing stack.

**Pricing & Plans:** Monthly per-user pricing: Basic $29, Pro $49, and Plus $69 per team member per month, with roughly 10% off on annual billing ($26.10 / $44.10 / $62.10). A Starter plan offers Basic features for unlimited team members at a flat $59/month, limited to 500 responded conversations monthly. A 14-day free trial includes Plus features with no credit card required, and enterprise needs can be discussed via demo.

- **Unified shared inbox:** Bring email, live chat, social media, SMS, VoIP, and video conversations into one collaborative inbox with assignments, notes, and shared views.
- **Re:amaze AI Agent:** A trainable AI agent handles customer chats 24/7, while AI assists with reply drafting, conversation summaries, and sentiment analysis.
- **Chatbots and proactive messaging:** Deploy pre-built or custom chatbots and proactive Cues to engage site visitors and automate common support and sales conversations.
- **Self-service FAQ and status page:** Publish a branded, embeddable knowledge base and a status page so customers can find answers and stay informed during incidents.
- **Automation and reporting:** Use workflows, macros, and tags to automate routine tasks, then track volume, response times, and staff performance with built-in reporting.

**Strengths:** One shared inbox across email, chat, social, SMS, VoIP, and video; Built-in AI agent plus AI drafting, summaries, and sentiment analysis; Strong eCommerce integrations and multibrand support; Transparent per-user pricing with a no-card free trial

[Profile (Markdown)](https://openaitools.app/tool/reamaze-com.md)

## UseChat (now 88Agents)

UseChat redirects to 88Agents, the current name of the product. It is a chatbot and agent-building platform aimed at agencies and internal product teams rather than one-off website widgets. The pitch is deliberately unglamorous: you start with a smart chatbot that answers questions, knows your client's documentation and captures leads, and you scale the same assistant into an agent that can query databases, trigger workflows and call external APIs when the project demands it.

Model choice is a first-class feature rather than a hidden default. You can switch between OpenAI, Anthropic and Google Gemini models without changing code, which matters when you are managing cost and capability across many client accounts. Knowledge ingestion covers PDFs, Word and Markdown files, full website crawls, structured CSV/JSON datasets, YouTube videos and playlists for automatic transcript extraction, and FAQ pairs for exact-match answers. Everything is indexed and searchable from the same configuration.

Deployment is multi-channel from a single setup. The same knowledge base and personality can appear as an embeddable chat widget styled to match a client's brand, as a Slack app handling DMs and channel mentions, or as an email agent reading and replying over IMAP/SMTP on a schedule. Every conversation is logged and searchable, and contacts can be collected when you want to turn conversations into leads. Pricing starts around $29/month and scales to $399/month, with annual billing offering a discount, plus an enterprise tier.

**Pricing & Plans:** Free to start with no credit card required; paid plans listed on the site are Starter at $29/month (25 chatbots, 1 GB storage, unlimited chats, 5 team members, 3 channels), Pro at $99/month (100 chatbots, 10 GB storage, 25 team members, 5 channels, 1 year history) and Expert at $399/month (250 chatbots, 100 GB storage, 100 team members, 10 channels, 2 years history). Yearly billing saves roughly 30%, and a custom Enterprise plan is available. You supply your own model API keys.

- **Bring your own keys and models:** Connect OpenAI, Anthropic or Google Gemini and switch models in seconds without changing code, so you are never locked to a single provider and can optimize cost as pricing changes.
- **Multi-channel deployment:** Publish one chatbot configuration to an embeddable website widget, Slack workspaces (DMs and channel mentions) and an email agent that reads and answers over IMAP/SMTP — same knowledge, same personality.
- **Broad knowledge ingestion:** Train on PDFs, Word and Markdown documents, full website crawls or specific pages, structured CSV/JSON datasets, YouTube videos and playlists with automatic transcripts, and FAQ pairs for exact answers.
- **Chatbot to agent in one platform:** Start with a simple Q&A chatbot and extend it into an agent that can query databases, kick off workflows and call external APIs without migrating to another tool.
- **Conversation visibility and contacts:** Every message is logged and searchable, scheduled site syncs keep content fresh, and contact capture turns visitor conversations into follow-up leads.

**Strengths:** Own your API keys and pick between OpenAI, Anthropic and Gemini per project; One configuration deploys to web, Slack and email, which suits multi-client agency work; Ingestion covers documents, site crawls, datasets, YouTube transcripts and FAQs; Transparent published pricing with a free tier and no credit card required

**Limitations:** Pricing tiers cap chatbots, channels and team members per plan, which can add up across many client accounts; Bring-your-own-key model means you also carry the underlying LLM usage costs; The email channel depends on you configuring IMAP/SMTP access for each client

[Profile (Markdown)](https://openaitools.app/tool/usechat.md)

## Frequently Asked Questions

### How do Re:amaze and UseChat (now 88Agents) compare in monthly traffic?

Re:amaze has 455,787 monthly visits, while UseChat (now 88Agents) has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Re:amaze has a month-over-month growth rate of +3.6%; UseChat (now 88Agents) has 0%.

### How does pricing compare?

Re:amaze: Free Trial, Paid, Contact for Pricing. Monthly per-user pricing: Basic $29, Pro $49, and Plus $69 per team member per month, with roughly 10% off on annual billing ($26.10 / $44.10 / $62.10). A Starter plan offers Basic features for unlimited team members at a flat $59/month, limited to 500 responded conversations monthly. A 14-day free trial includes Plus features with no credit card required, and enterprise needs can be discussed via demo. UseChat (now 88Agents): Free Trial, Paid. Free to start with no credit card required; paid plans listed on the site are Starter at $29/month (25 chatbots, 1 GB storage, unlimited chats, 5 team members, 3 channels), Pro at $99/month (100 chatbots, 10 GB storage, 25 team members, 5 channels, 1 year history) and Expert at $399/month (250 chatbots, 100 GB storage, 100 team members, 10 channels, 2 years history). Yearly billing saves roughly 30%, and a custom Enterprise plan is available. You supply your own model API keys.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Intercom](https://openaitools.app/tool/intercom-help) | 2,764,543 | -5.8% | Free Trial, Paid | Offers industry-leading AI customer support and proactive messaging, but at a significantly higher enterprise price point. | [.md](https://openaitools.app/tool/intercom-help.md) |
| 2 | [Gorgias](https://openaitools.app/tool/gorgias) | 2,660,498 | +2.4% | Contact for Pricing | Deeply tailored for e-commerce customer support automation, but with less generalized multi-channel live chat configuration. | [.md](https://openaitools.app/tool/gorgias.md) |
| 3 | [Chatbot App](https://openaitools.app/tool/chatbot-app) | 2,170,883 | -9.7% | Freemium | Chat with 30+ leading AI models in one clean, fast workspace | [.md](https://openaitools.app/tool/chatbot-app.md) |
| 4 | [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | -8.7% | Freemium | AI-powered customer conversation platform for B2C messaging at scale | [.md](https://openaitools.app/tool/respond-io.md) |
| 5 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Provides robust omnichannel live chat and shared inbox features, but with a more developer-friendly interface. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 6 | [eesel AI](https://openaitools.app/tool/eesel-ai) | 556,113 | +5.7% | Freemium, Free Trial, Paid, Contact for Pricing | Specializes in autonomous ticket resolution using internal knowledge bases, but lacks traditional live chat widget tools. | [.md](https://openaitools.app/tool/eesel-ai.md) |
| 7 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Features easy-to-deploy AI customer service bots and live chat, but lacks Reamaze's advanced shared inbox depth. | [.md](https://openaitools.app/tool/tidio.md) |
| 8 | [DocsBot AI](https://openaitools.app/tool/docsbot-ai) | 495,278 | -3.8% | Freemium | Custom AI agents trained on your documentation and knowledge base | [.md](https://openaitools.app/tool/docsbot-ai.md) |
| 9 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Build customer-facing AI agents for support, sales, and product guidance | [.md](https://openaitools.app/tool/chatbase.md) |
| 10 | [Richpanel](https://openaitools.app/tool/richpanel) | 384,348 | -9% | Free Trial, Contact for Pricing | Focuses heavily on e-commerce self-service workflows and automation, though with fewer advanced custom ticketing rules. | [.md](https://openaitools.app/tool/richpanel.md) |

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Source: https://openaitools.app/compare/reamaze-com-vs-usechat

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)