# Received AI vs Respond.io

Received AI records 0 monthly visits with -100% month-over-month growth and Paid, Contact for Pricing pricing. Respond.io records 1,606,802 monthly visits with -8.7% growth and Freemium pricing.

| Metric | [Received AI](https://openaitools.app/tool/received) | [Respond.io](https://openaitools.app/tool/respond-io) |
| :--- | :--- | :--- |
| Website URL | https://received.ai | https://respond.io |
| Categories | AI Accounting, AI For Finance, AI Contract Management, AI Productivity Tools | AI Chatbot, AI Customer Service, AI Sales Assistant, AI Reply |
| Pricing Model | Paid, Contact for Pricing | Freemium |
| Monthly Visits | 0 | 1,606,802 |
| MoM Growth Rate | -100% | -8.7% |
| Primary Market | Global | Malaysia |
| Direct Visits | 0 | 1,241,500 |
| Review Score | 4.1 | 4.5 |
| Saved Count | 1 | 1 |
| Supported Platforms | Website | Website |

## Received AI

Received targets B2B finance and FinOps teams that have outgrown spreadsheets. Instead of stitching together CSV exports, engineering tickets, and manual reconciliation, teams configure pricing models and contract terms directly in the platform and let it generate invoices, track usage, and reconcile payments. It supports self-serve subscriptions embedded into a company's own website, sales-led enterprise contracts with multi-year terms and milestones, and partner billing for referrals and resellers.

A core differentiator is its "spreadsheet-in-a-system" pricing configuration, which lets finance staff build and adjust any pricing model — subscriptions, usage, services, or hybrid — without engineering support. Received also handles revenue recognition beyond standard subscriptions, including usage, milestones, and price allocation for ASC 606 and IFRS 15 compliance, alongside real-time analytics covering every level of financial operations.

Integration is a major selling point: Received connects to ERP, CRM, PSP, and tax systems, and notably supercharges Stripe-based payment flows. Pricing is stage-based rather than volume-taxed, with the vendor emphasizing that it does not take a cut of customer revenue. A Start-Up tier ($250/mo) has eligibility limits (max 20 employees, max $500K ARR, under $5M raised, one year only), while Lite starts at $490/mo and higher tiers add usage automation, NetSuite/Salesforce integrations, B2B revenue recognition, and channel partner management.

**Pricing & Plans:** Paid, contact for pricing. Self-serve pricing tiers: Start-Up from $250/mo (qualification limits apply), Lite from $490/mo, with Plus and Received All tiers available via sales. Pricing is based on company stage and needs, with no revenue tax or volume commitments.

- **Contract-based billing automation:** Automate invoicing for bespoke multi-year enterprise contracts with varied products and pricing models, replacing manual spreadsheet processing.
- **Self-serve subscription charging:** Embed Received into your own website to manage self-led customers and auto-charge self-serve contracts without engineering work.
- **Channel partner management:** Handle referral and reseller billing, automate partner fees and sales commissions, and monitor partner activity and top-line contributions.
- **ASC 606 and IFRS 15 revenue recognition:** Go beyond subscription RevRec with support for usage, milestones, and price allocation across complex contracts.
- **Usage billing and integrations:** Track product usage in real time via CSV, API, or manual entry, and connect to ERP, CRM, PSP, and tax systems including NetSuite, Salesforce, QuickBooks, Xero, and Stripe.

**Strengths:** Purpose-built for B2B complexity rather than adapted from consumer subscription billing; Finance users can build and change pricing models without engineering support; Covers the full revenue lifecycle: pricing, invoicing, payments, reconciliation, and RevRec; Strong integration coverage across ERP, CRM, PSP, and tax tooling, with deep Stripe support

**Limitations:** No transparent self-serve checkout; several tiers require contacting sales; Entry-level Start-Up tier has strict eligibility limits and is capped at one year; Implementation and migration effort may be significant for teams moving off spreadsheets

[Profile (Markdown)](https://openaitools.app/tool/received.md)

## Respond.io

Most B2C companies end up chatting with customers across half a dozen apps, and the result is missed messages, duplicated work and no single view of the relationship. Respond.io addresses that by consolidating WhatsApp, TikTok, Instagram, Facebook Messenger, Telegram, Viber, Line, email and website chat into one shared inbox. Every contact, conversation and deal lives in one place, colleagues can assign and hand off threads internally, and a built-in CRM keeps lead status, tags, custom fields and lifecycle stage attached to the person rather than to the app they messaged from.

AI is woven through the platform rather than bolted on. AI agents greet new enquiries, ask qualifying questions, route the conversation to the right team or salesperson, and take care of repetitive requests like order status or opening hours. An AI-powered contact automation layer can follow up with leads that went quiet, tag conversations automatically and trigger workflows when a customer replies. For marketing teams, broadcast campaigns and click-to-chat links on ads let one message reach thousands of customers while replies still land in a human-operated inbox with full context.

Deployment is channel-agnostic and aimed at operations rather than engineering. Businesses connect their own WhatsApp Business API number or social accounts, build workflows with a no-code builder, and add teammates with role-based permissions. Multi-channel reporting shows response times, resolution rates and campaign performance per channel, which helps teams spot where the real bottlenecks are. Pricing is freemium: a free trial and entry-level tiers exist, with paid plans scaling by number of users and monthly active contacts, and WhatsApp messaging costs handled separately by the provider.

**Pricing & Plans:** Freemium with a free trial. Paid tiers scale by users and monthly active contacts, and WhatsApp messaging fees are billed separately by the channel provider.

- **Unified team inbox:** Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
- **AI agents and automation:** AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
- **Contact lifecycle CRM:** Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
- **Broadcast campaigns and click-to-chat:** Reach thousands of customers with one message, and capture new leads directly from social ads and website links.
- **Reporting and analytics:** Measure response and resolution times, agent workload and campaign performance across every connected channel.

**Strengths:** Genuinely broad channel coverage, including WhatsApp Business API and social apps B2C customers actually use; AI agents handle routine qualification and follow-up work alongside, not instead of, human teammates; Built-in contact CRM and pipelines reduce the need for a separate tool; Multi-channel analytics make it easier to prove where revenue comes from

**Limitations:** WhatsApp messaging costs are separate from the platform subscription and can add up; Pricing scales with monthly active contacts, so high-volume contact lists get expensive; Teams wanting deep custom workflow logic may hit the limits of the no-code builder

[Profile (Markdown)](https://openaitools.app/tool/respond-io.md)

## Frequently Asked Questions

### How do Received AI and Respond.io compare in monthly traffic?

Received AI has 0 monthly visits, while Respond.io has 1,606,802. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Received AI has a month-over-month growth rate of -100%; Respond.io has -8.7%.

### How does pricing compare?

Received AI: Paid, Contact for Pricing. Paid, contact for pricing. Self-serve pricing tiers: Start-Up from $250/mo (qualification limits apply), Lite from $490/mo, with Plus and Received All tiers available via sales. Pricing is based on company stage and needs, with no revenue tax or volume commitments. Respond.io: Freemium. Freemium with a free trial. Paid tiers scale by users and monthly active contacts, and WhatsApp messaging fees are billed separately by the channel provider.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 2 | [Gorgias](https://openaitools.app/tool/gorgias) | 2,660,498 | +2.4% | Contact for Pricing | Purpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io. | [.md](https://openaitools.app/tool/gorgias.md) |
| 3 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 4 | [AiSensy](https://openaitools.app/tool/aisensy) | 811,787 | -3.8% | Freemium | AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs | [.md](https://openaitools.app/tool/aisensy.md) |
| 5 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io. | [.md](https://openaitools.app/tool/tidio.md) |
| 6 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder. | [.md](https://openaitools.app/tool/callbell.md) |
| 7 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 8 | [SleekFlow](https://openaitools.app/tool/sleekflow) | 348,111 | -2% | Paid, Contact for Pricing | Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io. | [.md](https://openaitools.app/tool/sleekflow.md) |
| 9 | [Intapp](https://openaitools.app/tool/intapp) | 220,730 | +13.6% | Contact for Pricing | Applied AI and deal software for professional and financial services firms | [.md](https://openaitools.app/tool/intapp.md) |
| 10 | [Gallabox](https://openaitools.app/tool/gallabox) | 138,074 | +3.1% | Free Trial, Contact for Pricing | Excellent WhatsApp and social messaging automation, but smaller ecosystem of native CRM integrations than Respond.io. | [.md](https://openaitools.app/tool/gallabox.md) |

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Source: https://openaitools.app/compare/received-vs-respond-io

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