# Released vs Respond.io

Released records 8,161 monthly visits with -19.1% month-over-month growth and Contact for Pricing pricing. Respond.io records 1,606,802 monthly visits with -8.7% growth and Freemium pricing.

| Metric | [Released](https://openaitools.app/tool/released) | [Respond.io](https://openaitools.app/tool/respond-io) |
| :--- | :--- | :--- |
| Website URL | https://released.so | https://respond.io |
| Categories | AI Copywriting, AI Writing Assistants, AI Notes Generator | AI Chatbot, AI Customer Service, AI Sales Assistant, AI Reply |
| Pricing Model | Contact for Pricing | Freemium |
| Monthly Visits | 8,161 | 1,606,802 |
| MoM Growth Rate | -19.1% | -8.7% |
| Primary Market | United States | Malaysia |
| Direct Visits | 3,260 | 1,241,500 |
| Review Score | 4.2 | 4.5 |
| Saved Count | 1 | 1 |
| Supported Platforms | Website | Website |

## Released

Released is aimed at teams whose product work already lives in Jira but struggles to communicate it. Instead of buying and maintaining a separate product-management suite, you install an Atlassian Forge app that reads your existing Jira issues and republishes them in a form stakeholders and customers can actually use. The company positions this as unleashing Jira's potential rather than moving work out of it.

The flagship product, Released Hub, covers three connected jobs: customer-facing and internal roadmaps, AI-assisted release notes generated from Jira tickets, and a feedback portal where customers submit and vote on ideas that flow back into Jira. A key detail is that viewers do not need a Jira account, so you can share a roadmap publicly or with non-technical colleagues without provisioning seats. The companion app, BetterBoard, aggregates multiple Jira spaces into one fast board where fields, columns and filters are configured around how a team actually works.

Because both products run on Atlassian Forge, the security and access model is inherited from your Atlassian environment rather than a separate vendor's hosting. Released states it is SOC 2 Type 2 certified, supports SAML SSO via Atlassian Access, encrypts data in transit and at rest, and does not use customer data to train AI models. Customer testimonials repeatedly mention cancelling more expensive product-management subscriptions and cutting the time spent writing release notes.

**Pricing & Plans:** Pricing is not published as self-serve tiers on the homepage; the products are distributed through the Atlassian Marketplace and commercial terms are arranged per organisation. Both apps follow the standard Atlassian Marketplace model, so costs typically scale with your Atlassian user count. Contact Released or check the marketplace listing for current pricing.

- **AI release notes from Jira:** Generate release notes directly from your Jira tickets instead of compiling them by hand, then publish to your website, docs or internal channels.
- **Public and internal roadmaps:** Turn Jira epics and initiatives into shareable roadmaps that stakeholders and customers can follow without needing a Jira account.
- **Feedback capture and voting:** Collect customer ideas, let them vote, and route the most requested items back into Jira as real work items.
- **BetterBoard for Jira power users:** Pull multiple Jira spaces into one fast board and configure fields, columns and filters around your team's actual workflow.
- **Enterprise-grade security:** Built on Atlassian Forge with SOC 2 Type 2 certification, SAML SSO support, encryption in transit and at rest, and a commitment not to train AI models on your data.

**Strengths:** Works with the Jira issues you already have, so no data migration is needed; Viewers of roadmaps and release notes do not need Jira accounts; AI release notes remove one of the most consistently deprioritised tasks; Runs on Atlassian Forge with SOC 2 Type 2 certification and SAML SSO

**Limitations:** Requires Jira, so teams that are not on Atlassian cannot use it; Released is a smaller vendor than full product-management suites, so breadth of features differs; Pricing is quote-based rather than transparently listed

[Profile (Markdown)](https://openaitools.app/tool/released.md)

## Respond.io

Most B2C companies end up chatting with customers across half a dozen apps, and the result is missed messages, duplicated work and no single view of the relationship. Respond.io addresses that by consolidating WhatsApp, TikTok, Instagram, Facebook Messenger, Telegram, Viber, Line, email and website chat into one shared inbox. Every contact, conversation and deal lives in one place, colleagues can assign and hand off threads internally, and a built-in CRM keeps lead status, tags, custom fields and lifecycle stage attached to the person rather than to the app they messaged from.

AI is woven through the platform rather than bolted on. AI agents greet new enquiries, ask qualifying questions, route the conversation to the right team or salesperson, and take care of repetitive requests like order status or opening hours. An AI-powered contact automation layer can follow up with leads that went quiet, tag conversations automatically and trigger workflows when a customer replies. For marketing teams, broadcast campaigns and click-to-chat links on ads let one message reach thousands of customers while replies still land in a human-operated inbox with full context.

Deployment is channel-agnostic and aimed at operations rather than engineering. Businesses connect their own WhatsApp Business API number or social accounts, build workflows with a no-code builder, and add teammates with role-based permissions. Multi-channel reporting shows response times, resolution rates and campaign performance per channel, which helps teams spot where the real bottlenecks are. Pricing is freemium: a free trial and entry-level tiers exist, with paid plans scaling by number of users and monthly active contacts, and WhatsApp messaging costs handled separately by the provider.

**Pricing & Plans:** Freemium with a free trial. Paid tiers scale by users and monthly active contacts, and WhatsApp messaging fees are billed separately by the channel provider.

- **Unified team inbox:** Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
- **AI agents and automation:** AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
- **Contact lifecycle CRM:** Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
- **Broadcast campaigns and click-to-chat:** Reach thousands of customers with one message, and capture new leads directly from social ads and website links.
- **Reporting and analytics:** Measure response and resolution times, agent workload and campaign performance across every connected channel.

**Strengths:** Genuinely broad channel coverage, including WhatsApp Business API and social apps B2C customers actually use; AI agents handle routine qualification and follow-up work alongside, not instead of, human teammates; Built-in contact CRM and pipelines reduce the need for a separate tool; Multi-channel analytics make it easier to prove where revenue comes from

**Limitations:** WhatsApp messaging costs are separate from the platform subscription and can add up; Pricing scales with monthly active contacts, so high-volume contact lists get expensive; Teams wanting deep custom workflow logic may hit the limits of the no-code builder

[Profile (Markdown)](https://openaitools.app/tool/respond-io.md)

## Frequently Asked Questions

### How do Released and Respond.io compare in monthly traffic?

Released has 8,161 monthly visits, while Respond.io has 1,606,802. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Released has a month-over-month growth rate of -19.1%; Respond.io has -8.7%.

### How does pricing compare?

Released: Contact for Pricing. Pricing is not published as self-serve tiers on the homepage; the products are distributed through the Atlassian Marketplace and commercial terms are arranged per organisation. Both apps follow the standard Atlassian Marketplace model, so costs typically scale with your Atlassian user count. Contact Released or check the marketplace listing for current pricing. Respond.io: Freemium. Freemium with a free trial. Paid tiers scale by users and monthly active contacts, and WhatsApp messaging fees are billed separately by the channel provider.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Grammarly](https://openaitools.app/tool/grammarly) | 58,867,412 | -1.5% | Freemium | Cross-platform AI writing assistant delivering real-time grammar correction, tone alignment, authorship tracking, and team style guides. | [.md](https://openaitools.app/tool/grammarly.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Gorgias](https://openaitools.app/tool/gorgias) | 2,660,498 | +2.4% | Contact for Pricing | Purpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io. | [.md](https://openaitools.app/tool/gorgias.md) |
| 4 | [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | +1.5% | Free Trial, Paid, Contact for Pricing, Free | Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io. | [.md](https://openaitools.app/tool/crisp-chat.md) |
| 5 | [AiSensy](https://openaitools.app/tool/aisensy) | 811,787 | -3.8% | Freemium | AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs | [.md](https://openaitools.app/tool/aisensy.md) |
| 6 | [Tidio](https://openaitools.app/tool/tidio) | 527,313 | -6.4% | Freemium | Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io. | [.md](https://openaitools.app/tool/tidio.md) |
| 7 | [Callbell](https://openaitools.app/tool/callbell) | 487,975 | -24% | Freemium, Free Trial, Paid, Contact for Pricing | Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder. | [.md](https://openaitools.app/tool/callbell.md) |
| 8 | [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | +3.6% | Free Trial, Paid, Contact for Pricing | Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io. | [.md](https://openaitools.app/tool/reamaze-com.md) |
| 9 | [Canny Autopilot](https://openaitools.app/tool/canny-autopilot) | 419,132 | -10.5% | Freemium, Paid, Contact for Pricing | AI feedback capture that ties customer requests to revenue | [.md](https://openaitools.app/tool/canny-autopilot.md) |
| 10 | [SleekFlow](https://openaitools.app/tool/sleekflow) | 348,111 | -2% | Paid, Contact for Pricing | Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io. | [.md](https://openaitools.app/tool/sleekflow.md) |

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Source: https://openaitools.app/compare/released-vs-respond-io

More Markdown: [Categories](https://openaitools.app/categories.md) · [Traffic rankings](https://openaitools.app/rankings.md) · [llms.txt](https://openaitools.app/llms.txt)