# Released vs Salesforce Agentforce (formerly Einstein)

Released records 8,161 monthly visits with -19.1% month-over-month growth and Contact for Pricing pricing. Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% growth and Freemium pricing.

| Metric | [Released](https://openaitools.app/tool/released) | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) |
| :--- | :--- | :--- |
| Website URL | https://released.so | https://www.salesforce.com/agentforce/ |
| Categories | AI Copywriting, AI Writing Assistants, AI Notes Generator | AI App Builder, AI Developer Tools, AI CRM, No-Code&Low-Code |
| Pricing Model | Contact for Pricing | Freemium |
| Monthly Visits | 8,161 | 111,910,743 |
| MoM Growth Rate | -19.1% | +2.2% |
| Primary Market | United States | United States |
| Direct Visits | 3,260 | 60,741,009 |
| Review Score | 4.2 | 4.4 |
| Saved Count | 1 | 20 |
| Supported Platforms | Website | Website |

## Released

Released is aimed at teams whose product work already lives in Jira but struggles to communicate it. Instead of buying and maintaining a separate product-management suite, you install an Atlassian Forge app that reads your existing Jira issues and republishes them in a form stakeholders and customers can actually use. The company positions this as unleashing Jira's potential rather than moving work out of it.

The flagship product, Released Hub, covers three connected jobs: customer-facing and internal roadmaps, AI-assisted release notes generated from Jira tickets, and a feedback portal where customers submit and vote on ideas that flow back into Jira. A key detail is that viewers do not need a Jira account, so you can share a roadmap publicly or with non-technical colleagues without provisioning seats. The companion app, BetterBoard, aggregates multiple Jira spaces into one fast board where fields, columns and filters are configured around how a team actually works.

Because both products run on Atlassian Forge, the security and access model is inherited from your Atlassian environment rather than a separate vendor's hosting. Released states it is SOC 2 Type 2 certified, supports SAML SSO via Atlassian Access, encrypts data in transit and at rest, and does not use customer data to train AI models. Customer testimonials repeatedly mention cancelling more expensive product-management subscriptions and cutting the time spent writing release notes.

**Pricing & Plans:** Pricing is not published as self-serve tiers on the homepage; the products are distributed through the Atlassian Marketplace and commercial terms are arranged per organisation. Both apps follow the standard Atlassian Marketplace model, so costs typically scale with your Atlassian user count. Contact Released or check the marketplace listing for current pricing.

- **AI release notes from Jira:** Generate release notes directly from your Jira tickets instead of compiling them by hand, then publish to your website, docs or internal channels.
- **Public and internal roadmaps:** Turn Jira epics and initiatives into shareable roadmaps that stakeholders and customers can follow without needing a Jira account.
- **Feedback capture and voting:** Collect customer ideas, let them vote, and route the most requested items back into Jira as real work items.
- **BetterBoard for Jira power users:** Pull multiple Jira spaces into one fast board and configure fields, columns and filters around your team's actual workflow.
- **Enterprise-grade security:** Built on Atlassian Forge with SOC 2 Type 2 certification, SAML SSO support, encryption in transit and at rest, and a commitment not to train AI models on your data.

**Strengths:** Works with the Jira issues you already have, so no data migration is needed; Viewers of roadmaps and release notes do not need Jira accounts; AI release notes remove one of the most consistently deprioritised tasks; Runs on Atlassian Forge with SOC 2 Type 2 certification and SAML SSO

**Limitations:** Requires Jira, so teams that are not on Atlassian cannot use it; Released is a smaller vendor than full product-management suites, so breadth of features differs; Pricing is quote-based rather than transparently listed

[Profile (Markdown)](https://openaitools.app/tool/released.md)

## Salesforce Agentforce (formerly Einstein)

Originally launched as Salesforce Einstein for predictive CRM scoring and later Einstein Copilot for conversational assistance, Salesforce's flagship AI platform is now led by Agentforce. Built natively into the Salesforce Platform and grounded in unified enterprise data via Data 360 (formerly Data Cloud), Agentforce moves beyond rigid decision-tree chatbots and passive text generators to deploy autonomous AI agents capable of reasoning through multi-step problems and executing real business actions around the clock.

At the core of the platform is the Atlas Reasoning Engine, which evaluates incoming customer requests or system triggers, retrieves verified context from CRM records and external APIs, formulates an execution plan, and invokes Salesforce Flows, Apex classes, MuleSoft connectors, or verified Model Context Protocol (MCP) servers. In 2026, Salesforce expanded the platform with Long-Horizon Runtime—enabling agents to pursue multi-day workflows with human-in-the-loop oversight—alongside Multi-Agent Orchestration, Agentforce Voice for natural phone interactions beyond legacy IVR, and Agent Optimizer for real-time observability.

Organizations can launch pre-built role agents in clicks using the low-code Agent Builder or customize deterministic logic with Agent Script. Out-of-the-box roles include Customer Service Agents, autonomous Sales Development Representatives (SDRs) that qualify leads and book meetings, Sales Coaches for interactive deal role-play, Commerce Personal Shoppers, and Employee Coworker agents embedded directly inside Slack and Salesforce clouds.

**Pricing & Plans:** Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

- **Atlas Reasoning Engine & Long-Horizon Runtime:** Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
- **Low-Code Agent Builder & Agent Script:** Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
- **Multi-Agent Orchestration & MCP Interoperability:** Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
- **Agentforce Voice & Omnichannel Deployment:** Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.
- **Pre-Built Role Agents & Agent Optimizer:** Deploy ready-made Service, SDR, Sales Coach, Buyer, and Merchandiser agents out of the box, then monitor resolution accuracy and bottlenecks in near real time with Agent Optimizer.

**Strengths:** Deep native access to Salesforce CRM objects, Flows, Apex logic, MuleSoft integrations, and Data 360 without brittle third-party syncing.; Flexible 2026 billing models let enterprises choose between per-action Flex Credits ($0.10/action), $2 per conversation, $2 per resolution, or unmetered per-user licenses.; Enterprise-grade Einstein Trust Layer enforces zero data retention with external LLM providers, PII masking, and toxicity detection.; Supports open multi-agent interoperability via Model Context Protocol (MCP) and Long-Horizon multi-day task execution.

**Limitations:** Consumption pricing across Flex Credits, Data 360 credits, and seat add-ons is complex to forecast and prevents mixing Flex Credits and Conversation meters in the same org.; Requires clean, well-structured Salesforce CRM and Data 360 governance to avoid inaccurate agent actions.; Full enterprise capabilities carry a steep total cost of ownership, with top-tier Max / Agentforce 1 editions reaching $550 per user per month.

[Profile (Markdown)](https://openaitools.app/tool/salesforce-einstein.md)

## Frequently Asked Questions

### How do Released and Salesforce Agentforce (formerly Einstein) compare in monthly traffic?

Released has 8,161 monthly visits, while Salesforce Agentforce (formerly Einstein) has 111,910,743. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Released has a month-over-month growth rate of -19.1%; Salesforce Agentforce (formerly Einstein) has +2.2%.

### How does pricing compare?

Released: Contact for Pricing. Pricing is not published as self-serve tiers on the homepage; the products are distributed through the Atlassian Marketplace and commercial terms are arranged per organisation. Both apps follow the standard Atlassian Marketplace model, so costs typically scale with your Atlassian user count. Contact Released or check the marketplace listing for current pricing. Salesforce Agentforce (formerly Einstein): Freemium. Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Grammarly](https://openaitools.app/tool/grammarly) | 58,867,412 | -1.5% | Freemium | Cross-platform AI writing assistant delivering real-time grammar correction, tone alignment, authorship tracking, and team style guides. | [.md](https://openaitools.app/tool/grammarly.md) |
| 2 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Automate work across thousands of apps — no code required | [.md](https://openaitools.app/tool/zapier-com.md) |
| 3 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Exceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 4 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation. | [.md](https://openaitools.app/tool/gong-io.md) |
| 5 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure. | [.md](https://openaitools.app/tool/mindstudio.md) |
| 6 | [Attio](https://openaitools.app/tool/attio) | 1,652,928 | -4.2% | Free Trial, Contact for Pricing | Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce. | [.md](https://openaitools.app/tool/attio.md) |
| 7 | [Canny Autopilot](https://openaitools.app/tool/canny-autopilot) | 419,132 | -10.5% | Freemium, Paid, Contact for Pricing | AI feedback capture that ties customer requests to revenue | [.md](https://openaitools.app/tool/canny-autopilot.md) |
| 8 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Simple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents. | [.md](https://openaitools.app/tool/chatbase.md) |
| 9 | [Sierra](https://openaitools.app/tool/sierra) | 341,072 | +16.4% | Contact for Pricing | Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows. | [.md](https://openaitools.app/tool/sierra.md) |
| 10 | [Productboard](https://openaitools.app/tool/productboard) | 297,500 | -9.3% | Freemium, Free Trial, Paid, Contact for Pricing | Agentic product management system for customer-driven roadmaps | [.md](https://openaitools.app/tool/productboard.md) |

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Source: https://openaitools.app/compare/released-vs-salesforce-einstein

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