A general-purpose AI agent that executes tasks, not just answers them
Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% month-over-month growth and Freemium pricing. Scout records 10,615 monthly visits with +27.2% growth and Freemium, Contact for Pricing pricing.

AI agents that encode your rules and run in your systems
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | salesforce.com | scoutos.com |
| Pricing Model | Freemium | Freemium, Contact for Pricing |
| Monthly Visits | 111.91M (111,910,743) | 10.62K (10,615) |
| MoM Traffic Delta | +2.4M (+2.2%) | +2.27K (+27.2%) |
| Primary Market & Share | 🇺🇸 United States (43%) | 🇺🇸 United States (39.6%) |
| Direct Visits / mo | 60.74M | 4.35K |
| User Rating | 4.4 | 4.6 |
| Supported Platforms | Website | Website |
Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.

AI agents that encode your rules and run in your systems
Turn documented SOPs and business rules into a working agent using ready-made templates or a no-code builder, without waiting on an engineering backlog.
Connect to systems of record such as databases, document repositories, SharePoint, CRM and tools like Slack, Salesforce, HubSpot, Notion, Linear, GitHub and Gmail.
Run agents with each user's own permissions, require human approval on every decision at first, and grant autonomy once accuracy is proven.
Every agent action is logged with traces and a documented decision trail, which supports operational QC and compliance review.
A general-purpose AI agent that executes tasks, not just answers them

Automate work across thousands of apps — no code required
Free / Open-sourceOpen-source workflow automation built for AI agents and technical teams
Free / Open-sourceOpen-source workflow automation built for AI agents and technical teams

AI-first customer service with a natively integrated AI agent
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
Domain-specific AI for law firms, in-house legal teams, and professional services
Domain-specific AI for law firms, in-house legal teams, and professional services
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce.

SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
Build, share, and control AI agents that actually do the work
Build, share, and control AI agents that actually do the work

Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows.

AI agents that run document-heavy business processes end to end