# Salesforce Agentforce (formerly Einstein) vs SkyDeck.ai

Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% month-over-month growth and Freemium pricing. SkyDeck.ai records 561 monthly visits with -89.8% growth and Contact for Pricing pricing.

| Metric | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | [SkyDeck.ai](https://openaitools.app/tool/skydeck-ai) |
| :--- | :--- | :--- |
| Website URL | https://www.salesforce.com/agentforce/ | https://www.skydeck.ai |
| Categories | AI App Builder, AI Developer Tools, AI CRM, No-Code&Low-Code | AI Productivity Tools, Large Language Models (LLMs), AI Agent, AI Workflow |
| Pricing Model | Freemium | Contact for Pricing |
| Monthly Visits | 111,910,743 | 561 |
| MoM Growth Rate | +2.2% | -89.8% |
| Primary Market | United States | Global |
| Direct Visits | 60,741,009 | 215 |
| Review Score | 4.4 | 4.4 |
| Saved Count | 20 | 1 |
| Supported Platforms | Website | Website |

## Salesforce Agentforce (formerly Einstein)

Originally launched as Salesforce Einstein for predictive CRM scoring and later Einstein Copilot for conversational assistance, Salesforce's flagship AI platform is now led by Agentforce. Built natively into the Salesforce Platform and grounded in unified enterprise data via Data 360 (formerly Data Cloud), Agentforce moves beyond rigid decision-tree chatbots and passive text generators to deploy autonomous AI agents capable of reasoning through multi-step problems and executing real business actions around the clock.

At the core of the platform is the Atlas Reasoning Engine, which evaluates incoming customer requests or system triggers, retrieves verified context from CRM records and external APIs, formulates an execution plan, and invokes Salesforce Flows, Apex classes, MuleSoft connectors, or verified Model Context Protocol (MCP) servers. In 2026, Salesforce expanded the platform with Long-Horizon Runtime—enabling agents to pursue multi-day workflows with human-in-the-loop oversight—alongside Multi-Agent Orchestration, Agentforce Voice for natural phone interactions beyond legacy IVR, and Agent Optimizer for real-time observability.

Organizations can launch pre-built role agents in clicks using the low-code Agent Builder or customize deterministic logic with Agent Script. Out-of-the-box roles include Customer Service Agents, autonomous Sales Development Representatives (SDRs) that qualify leads and book meetings, Sales Coaches for interactive deal role-play, Commerce Personal Shoppers, and Employee Coworker agents embedded directly inside Slack and Salesforce clouds.

**Pricing & Plans:** Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

- **Atlas Reasoning Engine & Long-Horizon Runtime:** Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
- **Low-Code Agent Builder & Agent Script:** Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
- **Multi-Agent Orchestration & MCP Interoperability:** Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
- **Agentforce Voice & Omnichannel Deployment:** Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.
- **Pre-Built Role Agents & Agent Optimizer:** Deploy ready-made Service, SDR, Sales Coach, Buyer, and Merchandiser agents out of the box, then monitor resolution accuracy and bottlenecks in near real time with Agent Optimizer.

**Strengths:** Deep native access to Salesforce CRM objects, Flows, Apex logic, MuleSoft integrations, and Data 360 without brittle third-party syncing.; Flexible 2026 billing models let enterprises choose between per-action Flex Credits ($0.10/action), $2 per conversation, $2 per resolution, or unmetered per-user licenses.; Enterprise-grade Einstein Trust Layer enforces zero data retention with external LLM providers, PII masking, and toxicity detection.; Supports open multi-agent interoperability via Model Context Protocol (MCP) and Long-Horizon multi-day task execution.

**Limitations:** Consumption pricing across Flex Credits, Data 360 credits, and seat add-ons is complex to forecast and prevents mixing Flex Credits and Conversation meters in the same org.; Requires clean, well-structured Salesforce CRM and Data 360 governance to avoid inaccurate agent actions.; Full enterprise capabilities carry a steep total cost of ownership, with top-tier Max / Agentforce 1 editions reaching $550 per user per month.

[Profile (Markdown)](https://openaitools.app/tool/salesforce-einstein.md)

## SkyDeck.ai

SkyDeck.ai is built around a simple observation: teams have adopted generative AI quickly, but they have not always been able to govern it. SkyDeck offers a business-grade layer where approved teams get access to the models, prompts, tools and agents they need, while administrators keep control of security, spend and access from a single place.

The platform has three surfaces. GenStudio is the creative side: a chat-style studio where any team can build AI workflows, share prompts and agents, invite colleagues into a conversation, and schedule repetitive work. The Control Center is the governance side, handling model and tool curation along with encryption, SSO, DLP, RBAC and spend guardrails. Agent Pods are the newest piece — persistent cloud containers where agents such as Claude Code or OpenClaw run around the clock, with several teammates able to drive one pod live in the same terminal.

Because SkyDeck sits above the model layer rather than inside it, teams can bring ChatGPT, Claude, Gemini, Llama, Mistral, Hugging Face, Together.ai, Grok, DeepSeek or Command R without rebuilding their workflows. SkyDeck AI Inc. positions the product as secure, collaborative and customizable, with SOC 2 Type 2 and CASA Tier 2 alignments, a free workspace to start, and an hourly rate structure for pods.

**Pricing & Plans:** You can create a free workspace without a credit card. Agent Pods are priced by the hour (for example, listed rates around $0.48–$0.92 per hour depending on the pod type). Enterprise and custom plans are arranged through the sales team.

- **GenStudio for creating:** A familiar chat studio where every team can build generative-AI workflows, share prompts and agents, invite colleagues into conversations, and schedule recurring work.
- **Control Center for governance:** Admins curate which teams can reach which models, tools and agents, with encryption in motion and at rest, SSO, DLP, RBAC and spend guardrails.
- **Always-on Agent Pods:** Persistent cloud containers pre-loaded with Claude Code, OpenClaw, a data-analyst JupyterLab stack or a Playwright test runner — running around the clock and shareable with teammates.
- **Real-time multi-user agent operation:** Teams can drive the same agent live, switch between driver and observer roles, and follow the sun across time zones instead of waiting on a single person's laptop.
- **Bring every model:** Connect any major LLM — ChatGPT, Claude, Gemini, Llama, Mistral, Hugging Face, Together.ai, Grok, DeepSeek and more — with no vendor lock-in.

**Limitations:** Full governance features (SSO, DLP, RBAC, spend guardrails) are aimed at business plans, not casual solo users; Pod-based agent runs are billed by the hour, so costs scale with how long agents work; Terminal-centric Agent Pods suit developers and analysts more than purely non-technical staff; Value depends on configuring Control Center policies correctly, which takes some setup

[Profile (Markdown)](https://openaitools.app/tool/skydeck-ai.md)

## Frequently Asked Questions

### How do Salesforce Agentforce (formerly Einstein) and SkyDeck.ai compare in monthly traffic?

Salesforce Agentforce (formerly Einstein) has 111,910,743 monthly visits, while SkyDeck.ai has 561. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Salesforce Agentforce (formerly Einstein) has a month-over-month growth rate of +2.2%; SkyDeck.ai has -89.8%.

### How does pricing compare?

Salesforce Agentforce (formerly Einstein): Freemium. Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month. SkyDeck.ai: Contact for Pricing. You can create a free workspace without a credit card. Agent Pods are priced by the hour (for example, listed rates around $0.48–$0.92 per hour depending on the pod type). Enterprise and custom plans are arranged through the sales team.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Automate work across thousands of apps — no code required | [.md](https://openaitools.app/tool/zapier-com.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Exceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Hermes-Agent](https://openaitools.app/tool/hermes-agent-1) | 3,638,741 | -5.4% | Freemium | A free, open-source personal AI agent that learns your projects and works across every messaging app. | [.md](https://openaitools.app/tool/hermes-agent-1.md) |
| 4 | [Abacus.AI](https://openaitools.app/tool/abacus-ai) | 3,278,636 | -1.7% | Contact for Pricing | An all-in-one AI super assistant for professionals and enterprises | [.md](https://openaitools.app/tool/abacus-ai.md) |
| 5 | [TraeWork](https://openaitools.app/tool/traework) | 2,785,249 | -7.8% | Contact for Pricing | ByteDance's AI-native workspace for natural-language task execution | [.md](https://openaitools.app/tool/traework.md) |
| 6 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation. | [.md](https://openaitools.app/tool/gong-io.md) |
| 7 | [Coze (扣子)](https://openaitools.app/tool/%E6%89%A3%E5%AD%90) | 1,851,850 | -16.4% | Freemium | Hand your work to an AI colleague that can actually use your computer, cloud server, and phone | [.md](https://openaitools.app/tool/%E6%89%A3%E5%AD%90.md) |
| 8 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure. | [.md](https://openaitools.app/tool/mindstudio.md) |
| 9 | [Attio](https://openaitools.app/tool/attio) | 1,652,928 | -4.2% | Free Trial, Contact for Pricing | Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce. | [.md](https://openaitools.app/tool/attio.md) |
| 10 | [Open WebUI](https://openaitools.app/tool/open-webui) | 804,534 | -2.8% | Freemium | Self-hosted AI workspace for local and cloud models | [.md](https://openaitools.app/tool/open-webui.md) |

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Source: https://openaitools.app/compare/salesforce-einstein-vs-skydeck-ai

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