# Salesforce Agentforce (formerly Einstein) vs Steno

Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% month-over-month growth and Freemium pricing. Steno records 4,373 monthly visits with +44.1% growth and Contact for Pricing pricing.

| Metric | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | [Steno](https://openaitools.app/tool/steno) |
| :--- | :--- | :--- |
| Website URL | https://www.salesforce.com/agentforce/ | https://steno.ai |
| Categories | AI App Builder, AI Developer Tools, AI CRM, No-Code&Low-Code | AI Agent, AI Chatbot, AI Voice Assistants, AI Lead Generation |
| Pricing Model | Freemium | Contact for Pricing |
| Monthly Visits | 111,910,743 | 4,373 |
| MoM Growth Rate | +2.2% | +44.1% |
| Primary Market | United States | Global |
| Direct Visits | 60,741,009 | 1,721 |
| Review Score | 4.4 | 4.4 |
| Saved Count | 20 | 7 |
| Supported Platforms | Website | Website |

## Salesforce Agentforce (formerly Einstein)

Originally launched as Salesforce Einstein for predictive CRM scoring and later Einstein Copilot for conversational assistance, Salesforce's flagship AI platform is now led by Agentforce. Built natively into the Salesforce Platform and grounded in unified enterprise data via Data 360 (formerly Data Cloud), Agentforce moves beyond rigid decision-tree chatbots and passive text generators to deploy autonomous AI agents capable of reasoning through multi-step problems and executing real business actions around the clock.

At the core of the platform is the Atlas Reasoning Engine, which evaluates incoming customer requests or system triggers, retrieves verified context from CRM records and external APIs, formulates an execution plan, and invokes Salesforce Flows, Apex classes, MuleSoft connectors, or verified Model Context Protocol (MCP) servers. In 2026, Salesforce expanded the platform with Long-Horizon Runtime—enabling agents to pursue multi-day workflows with human-in-the-loop oversight—alongside Multi-Agent Orchestration, Agentforce Voice for natural phone interactions beyond legacy IVR, and Agent Optimizer for real-time observability.

Organizations can launch pre-built role agents in clicks using the low-code Agent Builder or customize deterministic logic with Agent Script. Out-of-the-box roles include Customer Service Agents, autonomous Sales Development Representatives (SDRs) that qualify leads and book meetings, Sales Coaches for interactive deal role-play, Commerce Personal Shoppers, and Employee Coworker agents embedded directly inside Slack and Salesforce clouds.

**Pricing & Plans:** Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

- **Atlas Reasoning Engine & Long-Horizon Runtime:** Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
- **Low-Code Agent Builder & Agent Script:** Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
- **Multi-Agent Orchestration & MCP Interoperability:** Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
- **Agentforce Voice & Omnichannel Deployment:** Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.
- **Pre-Built Role Agents & Agent Optimizer:** Deploy ready-made Service, SDR, Sales Coach, Buyer, and Merchandiser agents out of the box, then monitor resolution accuracy and bottlenecks in near real time with Agent Optimizer.

**Strengths:** Deep native access to Salesforce CRM objects, Flows, Apex logic, MuleSoft integrations, and Data 360 without brittle third-party syncing.; Flexible 2026 billing models let enterprises choose between per-action Flex Credits ($0.10/action), $2 per conversation, $2 per resolution, or unmetered per-user licenses.; Enterprise-grade Einstein Trust Layer enforces zero data retention with external LLM providers, PII masking, and toxicity detection.; Supports open multi-agent interoperability via Model Context Protocol (MCP) and Long-Horizon multi-day task execution.

**Limitations:** Consumption pricing across Flex Credits, Data 360 credits, and seat add-ons is complex to forecast and prevents mixing Flex Credits and Conversation meters in the same org.; Requires clean, well-structured Salesforce CRM and Data 360 governance to avoid inaccurate agent actions.; Full enterprise capabilities carry a steep total cost of ownership, with top-tier Max / Agentforce 1 editions reaching $550 per user per month.

[Profile (Markdown)](https://openaitools.app/tool/salesforce-einstein.md)

## Steno

Steno is a platform for building "AI Twins" — conversational AI agents modelled on a real person's voice, expertise and perspective. Rather than training a bot on generic documents, Steno's approach is centred on the individual: an interview process captures how that person thinks, speaks and responds, and the resulting Twin answers questions and guides conversations in their familiar style.

The service targets people whose personal brand is the product: experts, coaches, influencers and brands. Publicly, Steno has highlighted twins built for figures such as Tony Robbins and Peter Diamandis, and the site frames the offering around the idea of scaling authentic relationships — being present everywhere at once without being stretched thin. That positioning appeals to anyone whose audience keeps asking the same questions across DMs, communities and support channels.

Steno positions itself as a managed, done-with-you service rather than a self-serve tool. The process moves from design interview to training and fine-tuning to deployment across the channels that matter, after which the Twin runs continuously. Pricing is not published on the site and is arranged through a demo conversation, so interested parties should contact the team for scope and cost.

**Pricing & Plans:** Steno does not publish public pricing. Plans are arranged through a demo conversation, and cost depends on scope and deployment. Contact the team for a quote.

- **Guided Twin design interview:** Steno conducts a structured interview to capture how you think, speak and respond, which becomes the foundation for your Twin's personality.
- **Voice and expertise training:** Your voice and expertise are modelled and then trained and fine-tuned by the Steno team until the Twin's answers feel natural and distinctly yours.
- **Multi-channel deployment:** Steno helps deploy your Twin across the platforms and moments that matter so it keeps answering, guiding and supporting your audience continuously.
- **Presence everywhere at once:** The Twin delivers your insights consistently across different platforms, audiences and time zones, extending your reach without adding workload.
- **Always-on conversations:** Audiences can have conversations with your Twin at any hour, which means your expertise keeps working even when you are offline.

**Strengths:** Creates a genuinely personalised agent from a single person's voice and expertise; Managed training and fine-tuning handled by the Steno team; Designed to work across multiple platforms and time zones at once; Backed by high-profile public examples such as Tony Robbins using Steno.ai

**Limitations:** Pricing is not published publicly — you must book a demo to get a quote; Building a high-quality Twin requires an interview and a training/fine-tuning period before launch; Tailored for personal brands and experts rather than small self-serve teams; As with any cloned persona, answers can drift from the real person's nuance without ongoing review

[Profile (Markdown)](https://openaitools.app/tool/steno.md)

## Frequently Asked Questions

### How do Salesforce Agentforce (formerly Einstein) and Steno compare in monthly traffic?

Salesforce Agentforce (formerly Einstein) has 111,910,743 monthly visits, while Steno has 4,373. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Salesforce Agentforce (formerly Einstein) has a month-over-month growth rate of +2.2%; Steno has +44.1%.

### How does pricing compare?

Salesforce Agentforce (formerly Einstein): Freemium. Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month. Steno: Contact for Pricing. Steno does not publish public pricing. Plans are arranged through a demo conversation, and cost depends on scope and deployment. Contact the team for a quote.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Automate work across thousands of apps — no code required | [.md](https://openaitools.app/tool/zapier-com.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Exceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation. | [.md](https://openaitools.app/tool/gong-io.md) |
| 4 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure. | [.md](https://openaitools.app/tool/mindstudio.md) |
| 5 | [Attio](https://openaitools.app/tool/attio) | 1,652,928 | -4.2% | Free Trial, Contact for Pricing | Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce. | [.md](https://openaitools.app/tool/attio.md) |
| 6 | [Botmaker](https://openaitools.app/tool/botmaker) | 949,155 | -3.4% | Freemium, Contact for Pricing | Build autonomous AI agents for WhatsApp, email, voice, and every channel your customers use. | [.md](https://openaitools.app/tool/botmaker.md) |
| 7 | [JustCall](https://openaitools.app/tool/justcall) | 780,285 | +11.8% | Paid | AI communication platform for sales and support teams | [.md](https://openaitools.app/tool/justcall.md) |
| 8 | [Gupshup](https://openaitools.app/tool/gupshup-io) | 428,889 | +10.8% | Contact for Pricing | Autonomous AI agents for every customer conversation, on every channel | [.md](https://openaitools.app/tool/gupshup-io.md) |
| 9 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Simple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents. | [.md](https://openaitools.app/tool/chatbase.md) |
| 10 | [Sierra](https://openaitools.app/tool/sierra) | 341,072 | +16.4% | Contact for Pricing | Build AI agents that handle customer conversations across chat, voice, email, SMS, and WhatsApp. | [.md](https://openaitools.app/tool/sierra.md) |

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Source: https://openaitools.app/compare/salesforce-einstein-vs-steno

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