# Salesforce Agentforce (formerly Einstein) vs Step1

Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% month-over-month growth and Freemium pricing. Step1 records 0 monthly visits with — growth and Free pricing.

| Metric | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | [Step1](https://openaitools.app/tool/step1) |
| :--- | :--- | :--- |
| Website URL | https://www.salesforce.com/agentforce/ | https://chromewebstore.google.com/detail/step1/aghjfakpkmlhmppddoingmepnlignjgd |
| Categories | AI App Builder, AI Developer Tools, AI CRM, No-Code&Low-Code | Web3, Graph AI, AI For Data Analytics |
| Pricing Model | Freemium | Free |
| Monthly Visits | 111,910,743 | 0 |
| MoM Growth Rate | +2.2% | — |
| Primary Market | United States | Global |
| Direct Visits | 60,741,009 | 0 |
| Review Score | 4.4 | 1.8 |
| Saved Count | 20 | 1 |
| Supported Platforms | Website | Browser Extension |

## Salesforce Agentforce (formerly Einstein)

Originally launched as Salesforce Einstein for predictive CRM scoring and later Einstein Copilot for conversational assistance, Salesforce's flagship AI platform is now led by Agentforce. Built natively into the Salesforce Platform and grounded in unified enterprise data via Data 360 (formerly Data Cloud), Agentforce moves beyond rigid decision-tree chatbots and passive text generators to deploy autonomous AI agents capable of reasoning through multi-step problems and executing real business actions around the clock.

At the core of the platform is the Atlas Reasoning Engine, which evaluates incoming customer requests or system triggers, retrieves verified context from CRM records and external APIs, formulates an execution plan, and invokes Salesforce Flows, Apex classes, MuleSoft connectors, or verified Model Context Protocol (MCP) servers. In 2026, Salesforce expanded the platform with Long-Horizon Runtime—enabling agents to pursue multi-day workflows with human-in-the-loop oversight—alongside Multi-Agent Orchestration, Agentforce Voice for natural phone interactions beyond legacy IVR, and Agent Optimizer for real-time observability.

Organizations can launch pre-built role agents in clicks using the low-code Agent Builder or customize deterministic logic with Agent Script. Out-of-the-box roles include Customer Service Agents, autonomous Sales Development Representatives (SDRs) that qualify leads and book meetings, Sales Coaches for interactive deal role-play, Commerce Personal Shoppers, and Employee Coworker agents embedded directly inside Slack and Salesforce clouds.

**Pricing & Plans:** Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

- **Atlas Reasoning Engine & Long-Horizon Runtime:** Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
- **Low-Code Agent Builder & Agent Script:** Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
- **Multi-Agent Orchestration & MCP Interoperability:** Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
- **Agentforce Voice & Omnichannel Deployment:** Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.
- **Pre-Built Role Agents & Agent Optimizer:** Deploy ready-made Service, SDR, Sales Coach, Buyer, and Merchandiser agents out of the box, then monitor resolution accuracy and bottlenecks in near real time with Agent Optimizer.

**Strengths:** Deep native access to Salesforce CRM objects, Flows, Apex logic, MuleSoft integrations, and Data 360 without brittle third-party syncing.; Flexible 2026 billing models let enterprises choose between per-action Flex Credits ($0.10/action), $2 per conversation, $2 per resolution, or unmetered per-user licenses.; Enterprise-grade Einstein Trust Layer enforces zero data retention with external LLM providers, PII masking, and toxicity detection.; Supports open multi-agent interoperability via Model Context Protocol (MCP) and Long-Horizon multi-day task execution.

**Limitations:** Consumption pricing across Flex Credits, Data 360 credits, and seat add-ons is complex to forecast and prevents mixing Flex Credits and Conversation meters in the same org.; Requires clean, well-structured Salesforce CRM and Data 360 governance to avoid inaccurate agent actions.; Full enterprise capabilities carry a steep total cost of ownership, with top-tier Max / Agentforce 1 editions reaching $550 per user per month.

[Profile (Markdown)](https://openaitools.app/tool/salesforce-einstein.md)

## Step1

Step1 is a Chrome extension that describes itself as an AI-based Web3 user graph. Rather than judging accounts on raw activity alone, it analyses behaviour and reputation signals to build a profile of each participant, then estimates how much that user deserves from reward and incentive programs.

The problem it targets is a familiar one in Web3: distinguishing genuine contributors from freeloaders and automated farming accounts. Incentive campaigns are frequently drained by bots and low-effort wallets, while real users are under-rewarded. Step1's stated goal is to shift that balance by scoring quality of engagement and proposing economic models that reward it.

It is a lightweight extension installed from the Chrome Web Store, offered by Step1 official. It collects web history to perform its analysis and declares that this data is not sold to third parties or used for creditworthiness decisions. Note that the listing has not been updated since mid-2023 and has a small user base, so it is best treated as an early-stage Web3 experiment rather than a mainstream productivity tool.

**Pricing & Plans:** Free to install from the Chrome Web Store. No paid tier is listed.

- **AI-driven user graph:** AI and big-data methods combine on-chain signals into a picture of who a Web3 user is and how they behave.
- **Reward optimisation:** Scores and compares participants so that genuine contributors stand out from freeloaders and farm accounts.
- **Fair incentive models:** Aimed at making incentive programs fairer by rewarding high-quality participation rather than volume.
- **Simple Chrome extension:** Installs from the Chrome Web Store and runs alongside your normal Web3 browsing.
- **Cross-platform analysis:** Analyses user activity and reputation across Web3 rather than relying on a single protocol's data.

**Strengths:** Free Chrome extension with no paid tier; Targets a real Web3 problem: separating real users from freeloaders; Runs in the browser with minimal setup; Declares data is not sold to third parties

**Limitations:** Very small install base (roughly 73 users), so there is little community or documentation support; Extension has not been updated since July 2023, which is a long gap for a Web3 product; Requires a Chrome-based browser and an active Web3 wallet to be useful; Claims and metrics around reward optimization are hard to verify independently

[Profile (Markdown)](https://openaitools.app/tool/step1.md)

## Frequently Asked Questions

### How do Salesforce Agentforce (formerly Einstein) and Step1 compare in monthly traffic?

Salesforce Agentforce (formerly Einstein) has 111,910,743 monthly visits, while Step1 has 0. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Salesforce Agentforce (formerly Einstein) has a month-over-month growth rate of +2.2%; Step1 has —.

### How does pricing compare?

Salesforce Agentforce (formerly Einstein): Freemium. Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month. Step1: Free. Free to install from the Chrome Web Store. No paid tier is listed.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Automate work across thousands of apps — no code required | [.md](https://openaitools.app/tool/zapier-com.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Exceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation. | [.md](https://openaitools.app/tool/gong-io.md) |
| 4 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure. | [.md](https://openaitools.app/tool/mindstudio.md) |
| 5 | [Attio](https://openaitools.app/tool/attio) | 1,652,928 | -4.2% | Free Trial, Contact for Pricing | Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce. | [.md](https://openaitools.app/tool/attio.md) |
| 6 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Simple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents. | [.md](https://openaitools.app/tool/chatbase.md) |
| 7 | [Thunderbit](https://openaitools.app/tool/thunderbit) | 391,726 | -21.9% | Freemium, Contact for Pricing | Agentic web scraper that turns any page into ready-to-use data | [.md](https://openaitools.app/tool/thunderbit.md) |
| 8 | [Sierra](https://openaitools.app/tool/sierra) | 341,072 | +16.4% | Contact for Pricing | Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows. | [.md](https://openaitools.app/tool/sierra.md) |
| 9 | [BlockSurvey](https://openaitools.app/tool/block-survey) | 302,480 | -14.9% | Freemium, Paid | Privacy-first AI surveys with end-to-end encrypted responses | [.md](https://openaitools.app/tool/block-survey.md) |
| 10 | [Relevance AI](https://openaitools.app/tool/relevance-ai) | 192,083 | -15.5% | Free Trial, Contact for Pricing | Offers flexible no-code multi-agent workforce building, but lacks Salesforce's deep CRM data integration and native enterprise security. | [.md](https://openaitools.app/tool/relevance-ai.md) |

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Source: https://openaitools.app/compare/salesforce-einstein-vs-step1

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