
Free / Open-sourceAutomate work across thousands of apps — no code required
Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% month-over-month growth and Freemium pricing. IFS Loops records 5,005 monthly visits with -6.2% growth and Contact for Pricing pricing.

Agentic AI that executes enterprise operations work
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | salesforce.com | theloops.io |
| Pricing Model | Freemium | Contact for Pricing |
| Monthly Visits | 111.91M (111,910,743) | 5.01K (5,005) |
| MoM Traffic Delta | +2.4M (+2.2%) | -331 (-6.2%) |
| Primary Market & Share | 🇺🇸 United States (43%) | 🇺🇸 United States (76.2%) |
| Direct Visits / mo | 60.74M | 1.96K |
| User Rating | 4.4 | 4.4 |
| Supported Platforms | Website | Website |
Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.

Agentic AI that executes enterprise operations work
Choose from prebuilt agents and digital workers, or a marketplace of role-specific workers, to automate multi-step operational tasks at a chosen autonomy level.
Surface contextual guidance and next-best actions to human agents directly inside their existing support tools.
Score every interaction rather than a sample, producing consistent quality insights and coaching signals across the support organization.
AI Autopilot drafts, refreshes, and expands self-service articles while flagging the topics where content is missing.

Free / Open-sourceAutomate work across thousands of apps — no code required

Free / Open-sourceAI-first customer service with a natively integrated AI agent
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce.

Multiplayer AI where people and agents work side by side
Multiplayer AI where people and agents work side by side

SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
Free / Open-sourceBuild, share, and control AI agents that actually do the work
Free / Open-sourceBuild, share, and control AI agents that actually do the work

Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows.

Offers flexible no-code multi-agent workforce building, but lacks Salesforce's deep CRM data integration and native enterprise security.
Offers flexible no-code multi-agent workforce building, but lacks Salesforce's deep CRM data integration and native enterprise security.

SpecialistAutomates manual business processes into workflows, but lacks Salesforce's unified CRM architecture and enterprise agent ecosystem.

Enterprise agentic AI platform for service, workforce and process automation