
Free / Open-sourceAutomate work across thousands of apps — no code required
Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% month-over-month growth and Freemium pricing. Ushur records 8,105 monthly visits with +24.7% growth and Contact for Pricing pricing.

Agentic AI for compliant enterprise customer experience
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | salesforce.com | ushur.ai |
| Pricing Model | Freemium | Contact for Pricing |
| Monthly Visits | 111.91M (111,910,743) | 8.11K (8,105) |
| MoM Traffic Delta | +2.4M (+2.2%) | +1.6K (+24.7%) |
| Primary Market & Share | 🇺🇸 United States (43%) | 🇺🇸 United States (62.8%) |
| Direct Visits / mo | 60.74M | 3.19K |
| User Rating | 4.4 | 4.3 |
| Supported Platforms | Website | Website |
Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.

Agentic AI for compliant enterprise customer experience
AI agents that plan, reason, retrieve data, validate inputs and resolve complex customer requests end-to-end, with built-in governance and human-in-the-loop safeguards.
Engage members and policyholders across SMS and RCS, voice, email and web within one persistent, compliant interaction thread.
Governance embeds guardrails, policy enforcement and human oversight directly into AI execution, with end-to-end conversation replay for regulator-ready records.
A purpose-built orchestration environment that lets business users build, customize, launch and analyze journeys without deep engineering work.

Free / Open-sourceAutomate work across thousands of apps — no code required

SpecialistExceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution.
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce.

Free / Open-sourceBuild autonomous AI agents for WhatsApp, email, voice, and every channel your customers use.

AI-powered customer experience platform unifying support, sales, and service
AI-powered customer experience platform unifying support, sales, and service
Autonomous AI agents for every customer conversation, on every channel

SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.

Build AI agents that handle customer conversations across chat, voice, email, SMS, and WhatsApp.
AI-powered omnichannel customer experience and contact center platform

Free / Open-sourceBuild, test, and ship chat and voice AI agents for customer experience