# Salesforce Agentforce (formerly Einstein) vs Vivgrid

Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% month-over-month growth and Freemium pricing. Vivgrid records 3,743 monthly visits with +71.1% growth and Freemium pricing.

| Metric | [Salesforce Agentforce (formerly Einstein)](https://openaitools.app/tool/salesforce-einstein) | [Vivgrid](https://openaitools.app/tool/vivgrid) |
| :--- | :--- | :--- |
| Website URL | https://www.salesforce.com/agentforce/ | https://vivgrid.com |
| Categories | AI App Builder, AI Developer Tools, AI CRM, No-Code&Low-Code | AI Agent, AI Developer Tools, AI Monitor, AI Testing |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 111,910,743 | 3,743 |
| MoM Growth Rate | +2.2% | +71.1% |
| Primary Market | United States | United States |
| Direct Visits | 60,741,009 | 1,479 |
| Review Score | 4.4 | 4.2 |
| Saved Count | 20 | 0 |
| Supported Platforms | Website | Website |

## Salesforce Agentforce (formerly Einstein)

Originally launched as Salesforce Einstein for predictive CRM scoring and later Einstein Copilot for conversational assistance, Salesforce's flagship AI platform is now led by Agentforce. Built natively into the Salesforce Platform and grounded in unified enterprise data via Data 360 (formerly Data Cloud), Agentforce moves beyond rigid decision-tree chatbots and passive text generators to deploy autonomous AI agents capable of reasoning through multi-step problems and executing real business actions around the clock.

At the core of the platform is the Atlas Reasoning Engine, which evaluates incoming customer requests or system triggers, retrieves verified context from CRM records and external APIs, formulates an execution plan, and invokes Salesforce Flows, Apex classes, MuleSoft connectors, or verified Model Context Protocol (MCP) servers. In 2026, Salesforce expanded the platform with Long-Horizon Runtime—enabling agents to pursue multi-day workflows with human-in-the-loop oversight—alongside Multi-Agent Orchestration, Agentforce Voice for natural phone interactions beyond legacy IVR, and Agent Optimizer for real-time observability.

Organizations can launch pre-built role agents in clicks using the low-code Agent Builder or customize deterministic logic with Agent Script. Out-of-the-box roles include Customer Service Agents, autonomous Sales Development Representatives (SDRs) that qualify leads and book meetings, Sales Coaches for interactive deal role-play, Commerce Personal Shoppers, and Employee Coworker agents embedded directly inside Slack and Salesforce clouds.

**Pricing & Plans:** Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month.

- **Atlas Reasoning Engine & Long-Horizon Runtime:** Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
- **Low-Code Agent Builder & Agent Script:** Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
- **Multi-Agent Orchestration & MCP Interoperability:** Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
- **Agentforce Voice & Omnichannel Deployment:** Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.
- **Pre-Built Role Agents & Agent Optimizer:** Deploy ready-made Service, SDR, Sales Coach, Buyer, and Merchandiser agents out of the box, then monitor resolution accuracy and bottlenecks in near real time with Agent Optimizer.

**Strengths:** Deep native access to Salesforce CRM objects, Flows, Apex logic, MuleSoft integrations, and Data 360 without brittle third-party syncing.; Flexible 2026 billing models let enterprises choose between per-action Flex Credits ($0.10/action), $2 per conversation, $2 per resolution, or unmetered per-user licenses.; Enterprise-grade Einstein Trust Layer enforces zero data retention with external LLM providers, PII masking, and toxicity detection.; Supports open multi-agent interoperability via Model Context Protocol (MCP) and Long-Horizon multi-day task execution.

**Limitations:** Consumption pricing across Flex Credits, Data 360 credits, and seat add-ons is complex to forecast and prevents mixing Flex Credits and Conversation meters in the same org.; Requires clean, well-structured Salesforce CRM and Data 360 governance to avoid inaccurate agent actions.; Full enterprise capabilities carry a steep total cost of ownership, with top-tier Max / Agentforce 1 editions reaching $550 per user per month.

[Profile (Markdown)](https://openaitools.app/tool/salesforce-einstein.md)

## Vivgrid

Vivgrid positions itself around a concept it calls Managed Skills: serverless LLM function calling hosted in the cloud. Instead of running agent tools on individual developer laptops or bundling them into client releases, the tools live on Vivgrid with centralized security, auditing, and instant iteration. Because system prompts, models, and tools are managed server-side and decoupled from the client, teams can change agent behavior in minutes rather than waiting for a release cycle. Skills are updated once and every agent that uses them gets the new version immediately.

Beyond hosting, Vivgrid wraps the agent lifecycle in production tooling. Full traces make every prompt, tool call, and decision visible so you can find the exact step where an interaction failed. Evaluation lets you catch regressions before they reach customers, and guardrails help keep agents on-brand and on-policy. Multi-agent workflows are supported with stateful memory scoped to agents and organizations rather than just individual users.

Underneath, Vivgrid serves frontier models including the GPT, Claude, Gemini, and DeepSeek families through a framework-agnostic API from geo-distributed providers, aiming for sub-50 ms inference for global users. The vendor is Allegro US, LLC, based in San Francisco. Enterprise options add BYOC (bring your own GPUs), SSO/SAML, audit logs, VPC and private deployments, data residency, and custom SLAs.

**Pricing & Plans:** Freemium with three tiers. Free starts at $0 with pay-as-you-go model usage, Managed Skills and Memory included, 5M TPM / 100 RPM rate limits, 1-day API log retention, and email support. Growth is $25/month and includes $25 in token credits each month, higher limits (15M TPM / 3,000 RPM), latest frontier models, Agent Insights, and 90-day log retention. Enterprise is custom-priced and adds BYOC, volume pricing, custom SLAs, SSO/SAML, audit logs, VPC/private deployments, and data residency. Model usage is billed per token. Approved open-source maintainers can request $200/month in free credits.

- **Managed Skills:** Serverless LLM function calling hosted in the cloud, so agent tools are decoupled from client releases and update instantly for every agent.
- **Tracing & Debugging:** Full visibility into every prompt, tool call, and decision so you can locate the exact step where an agent interaction went wrong.
- **Evaluation & Guardrails:** Catch regressions before they reach customers and keep agents on-brand and on-policy with built-in safety rules.
- **Geo-distributed Inference:** Framework-agnostic access to GPT, Claude, Gemini, and DeepSeek families served from globally distributed providers for low latency.
- **Agent Insights & BYOC:** See what customers ask and what it costs, and on Enterprise route sensitive requests to your own GPUs while keeping API keys in your cloud.

**Strengths:** Keeps prompts, models, and tools server-side so agents improve without client release cycles; Bundles observability, evaluation, guardrails, and orchestration in one platform; Framework-agnostic API spans frontier model families from multiple providers; Geo-distributed inference targets sub-50 ms latency for global users

**Limitations:** Managed Skills approach assumes you accept server-side hosting of agent tool calls; Per-token model usage is billed on top of the subscription, so total cost scales with traffic; Advanced governance features like SSO, audit logs, and VPC are Enterprise-only; Some capabilities such as Agent Insights require the paid Growth tier

[Profile (Markdown)](https://openaitools.app/tool/vivgrid.md)

## Frequently Asked Questions

### How do Salesforce Agentforce (formerly Einstein) and Vivgrid compare in monthly traffic?

Salesforce Agentforce (formerly Einstein) has 111,910,743 monthly visits, while Vivgrid has 3,743. Traffic estimates describe audience size, not product quality.

### How do their growth rates compare?

Salesforce Agentforce (formerly Einstein) has a month-over-month growth rate of +2.2%; Vivgrid has +71.1%.

### How does pricing compare?

Salesforce Agentforce (formerly Einstein): Freemium. Existing Enterprise+ customers can start free via Salesforce Foundations ($0); usage-based options include Flex Credits at $500 per 100,000 credits ($0.10 per standard action, $0.15 per voice action), $2 per customer conversation, or $2 per Help Agent resolution, while unmetered employee seat add-ons cost $125–$150/user/month and Max (Agentforce 1) Editions start at $550/user/month. Vivgrid: Freemium. Freemium with three tiers. Free starts at $0 with pay-as-you-go model usage, Managed Skills and Memory included, 5M TPM / 100 RPM rate limits, 1-day API log retention, and email support. Growth is $25/month and includes $25 in token credits each month, higher limits (15M TPM / 3,000 RPM), latest frontier models, Agent Insights, and 90-day log retention. Enterprise is custom-priced and adds BYOC, volume pricing, custom SLAs, SSO/SAML, audit logs, VPC/private deployments, and data residency. Model usage is billed per token. Approved open-source maintainers can request $200/month in free credits.

## Alternatives

| # | Tool Name | Monthly Visits | MoM Growth Rate | Pricing Model | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [Zapier](https://openaitools.app/tool/zapier-com) | 5,065,248 | +0.4% | Freemium, Free Trial, Paid | Automate work across thousands of apps — no code required | [.md](https://openaitools.app/tool/zapier-com.md) |
| 2 | [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | +2.7% | Free Trial, Paid | Exceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution. | [.md](https://openaitools.app/tool/intercom-com.md) |
| 3 | [Composio](https://openaitools.app/tool/composio) | 2,782,603 | +22.8% | Freemium, Contact for Pricing | Give your AI agents secure, authenticated access to 1,700+ apps | [.md](https://openaitools.app/tool/composio.md) |
| 4 | [Gong – Revenue AI OS](https://openaitools.app/tool/gong-io) | 2,337,769 | +3% | Contact for Pricing | Superior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation. | [.md](https://openaitools.app/tool/gong-io.md) |
| 5 | [MindStudio](https://openaitools.app/tool/mindstudio) | 1,793,337 | +14.2% | Contact for Pricing | Visual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure. | [.md](https://openaitools.app/tool/mindstudio.md) |
| 6 | [Attio](https://openaitools.app/tool/attio) | 1,652,928 | -4.2% | Free Trial, Contact for Pricing | Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce. | [.md](https://openaitools.app/tool/attio.md) |
| 7 | [BLACKBOX.AI](https://openaitools.app/tool/blackbox-ai-1) | 622,975 | -27.2% | Free Trial, Paid | High-trust frontier inference, encrypted end to end | [.md](https://openaitools.app/tool/blackbox-ai-1.md) |
| 8 | [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | -7% | Freemium, Paid | Simple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents. | [.md](https://openaitools.app/tool/chatbase.md) |
| 9 | [Sierra](https://openaitools.app/tool/sierra) | 341,072 | +16.4% | Contact for Pricing | Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows. | [.md](https://openaitools.app/tool/sierra.md) |
| 10 | [Mastra](https://openaitools.app/tool/mastra) | 318,954 | -5% | Freemium, Contact for Pricing | The TypeScript framework for building, deploying, and observing AI agents | [.md](https://openaitools.app/tool/mastra.md) |

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Source: https://openaitools.app/compare/salesforce-einstein-vs-vivgrid

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