
Free live chat, inbox and AI helpdesk for your website

Salesforce Agentforce (formerly Einstein) records 111,910,743 monthly visits with +2.2% month-over-month growth and Freemium pricing. Wasapi records 58,485 monthly visits with +1.8% growth and Free Trial, Paid pricing.

The WhatsApp platform for teams that sell and support at scale
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | salesforce.com | wasapi.io |
| Pricing Model | Freemium | Free Trial, Paid |
| Monthly Visits | 111.91M (111,910,743) | 58.49K (58,485) |
| MoM Traffic Delta |
|---|
| +2.4M (+2.2%) |
| +1.01K (+1.8%) |
| Primary Market & Share | 🇺🇸 United States (43%) | 🇨🇴 Colombia (64.7%) |
|---|
| Direct Visits / mo | 60.74M | 38.56K |
|---|
| User Rating | 4.4 | 4.2 |
|---|
| Supported Platforms | Website | Website |
|---|
Autonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Deconstructs complex queries into multi-step action plans grounded in Data 360, retaining state across days or weeks to complete multi-touch operational workflows with human escalation guardrails.
Configure custom agents, subagents, natural-language instructions, and deterministic guardrails using existing Salesforce Flows, Prompt Builder templates, Apex code, and MuleSoft APIs.
Coordinate specialized subagents across departments and connect securely to external enterprise tools through verified Model Context Protocol (MCP) servers from AgentExchange partners.
Replace rigid telephone IVR trees with low-latency conversational voice agents alongside unified deployments across web chat, WhatsApp, SMS, mobile apps, and Slack.

The WhatsApp platform for teams that sell and support at scale
A shared chat system with open, pending and closed states, live agent collaboration, smart auto-assignment and quick replies so hundreds of conversations never sit unanswered.
Centralize multiple WhatsApp lines (sales, support, billing) in one panel, give each agent their own secure login with roles and permissions, and supervise everything in real time.
Trainable bots handle repetitive questions 24/7, qualify leads, and blend with human agents in hybrid flows, with API-based lookups and your own OpenAI key optional.
Send personalized, segmented campaigns to thousands of contacts through the official WhatsApp Business API with delivery, read and reply reporting.

Free live chat, inbox and AI helpdesk for your website


Free / Open-sourceAutomate work across thousands of apps — no code required
#2
SpecialistExceptional customer support and helpdesk workflow automation, but less suited for broad enterprise CRM and sales execution.

SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
Modern customizable CRM with built-in AI agents, but lacks the massive enterprise ecosystem and scale of Salesforce.

All-in-one customer messaging for live chat, chatbots, and self-service

AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

WhatsApp chatbot, CRM, and marketing automation in one dashboard

SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.

Delivers exceptionally polished customer service agents, but focuses on bespoke conversational AI rather than broad CRM workflows.
SpecialistSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
SpecialistVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
All-in-one customer messaging for live chat, chatbots, and self-service
AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
SpecialistSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.