# Dialpad vs SetSmart Dialpad verzeichnet 2.763.687 monatliche Besuche mit +10,7 % Wachstum gegenüber dem Vormonat und einem Preismodell „Kostenpflichtig“. SetSmart verzeichnet 57.378 monatliche Besuche mit -14,6 % Wachstum und einem Preismodell „Kostenlose Testversion, Kostenpflichtig“. | Kennzahl | [Dialpad](https://openaitools.app/de/tool/dialpad) | [SetSmart](https://openaitools.app/de/tool/setsmart) | | :--- | :--- | :--- | | Website-URL | https://www.dialpad.com | https://setsmart.io | | Kategorien | KI-Kundenservice, KI-Vertriebsassistent, KI-Callcenter, KI-Coaching | AI Agent, KI-Leadgenerierung, KI-Vertriebsassistent, KI-Terminplanung | | Preismodell | Kostenpflichtig | Kostenlose Testversion, Kostenpflichtig | | Monatliche Besuche | 2.763.687 | 57.378 | | MoM-Wachstumsrate | +10,7 % | -14,6 % | | Primärmarkt | Vereinigte Staaten | Vereinigte Staaten | | Direkte Besuche | 1.999.735 | 36.889 | | Bewertungsergebnis | 4,4 | 4,3 | | Anzahl gespeicherter Einträge | 0 | 0 | | Unterstützte Plattformen | Website | Website | ## Dialpad Dialpad is an AI-powered customer communications platform that unifies voice, video, messaging, contact center, and agentic AI so teams can resolve customer needs faster with full context. **Preise und Tarife:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. - **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed. - **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools. - **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation. - **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals. - **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI. **Stärken:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls **Einschränkungen:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need [Profile (Markdown)](https://openaitools.app/de/tool/dialpad.md) ## SetSmart SetSmart is an AI appointment setter for Instagram, WhatsApp, and Facebook Messenger. It replies to inbound DMs around the clock, asks qualifying questions, handles objections, and books sales calls straight into your calendar, then sends automated follow-ups — so you only show up to close. **Preise und Tarife:** SetSmart uses usage-based pricing with every feature unlocked on all plans; you pay for message volume. Current tiers are Light at $25/month (250 AI messages, hard cap), Pro at $97/month (1,000 messages with auto top-ups), Scale at $297/month (4,000 messages), and Enterprise at $797/month (15,000 messages), with 2 months free on annual billing and a 7-day free trial. A custom plan is available for high volume. - **24/7 AI setter across three channels:** The AI agent answers DMs on Instagram, WhatsApp, and Messenger 24/7, asks qualifying questions, and handles objections in a natural conversation. - **Automated qualification and booking:** Leads are qualified by goal, timeline, and commitment, then booked directly onto your calendar via Calendly, Cal.com, GoHighLevel, or iClosed. - **Voice, images, and multilingual replies:** Send voice notes, understand images, reply in multiple languages, and run automated follow-up sequences to keep warm leads from going cold. - **Comment-to-DM and story automation:** DM keyword triggers, comment auto-replies, story reply automation, and broadcast campaigns start and Continue conversations from posts and stories. - **Unified inbox and integrations:** Manage every conversation from one inbox with contacts, tags, an analytics dashboard, plus Shopify and API/MCP integrations. **Stärken:** Replies to DM leads 24/7 and books calls automatically; Works across Instagram, WhatsApp, and Messenger from one place; Voice notes, image understanding, and multilingual replies add flexibility; Integrates with major calendars and a Shopify store **Einschränkungen:** Message-based pricing means costs scale with lead volume, and the Light plan has a hard cap; Setup and training take effort to get good results, especially early on; Best suited to DM-heavy businesses like coaches rather than all industries; You still need a human to close on the booked calls [Profile (Markdown)](https://openaitools.app/de/tool/setsmart.md) ## Häufig gestellte Fragen ### Wie vergleichen sich Dialpad und SetSmart beim monatlichen Traffic? Dialpad hat 2.763.687 monatliche Besuche, während SetSmart 57.378 verzeichnet. Traffic-Schätzungen beschreiben die Publikumsgröße, nicht die Produktqualität. ### Wie vergleichen sich ihre Wachstumsraten? Dialpad verzeichnet eine Wachstumsrate von +10,7 % gegenüber dem Vormonat; SetSmart verzeichnet -14,6 %. ### Wie vergleichen sich die Preise? Dialpad: Kostenpflichtig. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. SetSmart: Kostenlose Testversion, Kostenpflichtig. SetSmart uses usage-based pricing with every feature unlocked on all plans; you pay for message volume. Current tiers are Light at $25/month (250 AI messages, hard cap), Pro at $97/month (1,000 messages with auto top-ups), Scale at $297/month (4,000 messages), and Enterprise at $797/month (15,000 messages), with 2 months free on annual billing and a 7-day free trial. A custom plan is available for high volume. ## Alternativen | # | Tool-Name | Monatliche Besuche | MoM-Wachstumsrate | Preismodell | Summary | Profile (Markdown) | | :--- | :--- | :--- | :--- | :--- | :--- | :--- | | 1 | [JustCall](https://openaitools.app/de/tool/justcall) | 780.285 | +11,8 % | Kostenpflichtig | Starker Fokus auf Vertriebs-Workflows und CRM-Integrationen, aber weniger robuste integrierte Sprachanalysen als Dialpad. | [.md](https://openaitools.app/de/tool/justcall.md) | | 2 | [Glassix](https://openaitools.app/de/tool/glassix) | 300.739 | +6,6 % | Kostenlose Testversion, Kostenpflichtig, Preise auf Anfrage | Vereinigter Omnichannel-Posteingang mit starkem KI-Agenteneinsatz für Sprache und Chat, aber mit einer kleineren Benutzer-Community. | [.md](https://openaitools.app/de/tool/glassix.md) | | 3 | [MiiTel](https://openaitools.app/de/tool/miitel-com) | 276.982 | +10,8 % | Kostenlose Testversion, Kostenpflichtig | Bietet hervorragende Gesprächsbewertung und Stimmtonanalysen für Vertriebsmitarbeiter, hat aber einen eingeschränkteren Omnichannel-Kundenservice. | [.md](https://openaitools.app/de/tool/miitel-com.md) | | 4 | [CallHippo](https://openaitools.app/de/tool/callhippo) | 273.071 | +16,9 % | Kostenlose Testversion, Kostenpflichtig | Einfachere Einrichtung für kleine Teams, die virtuelle Rufnummern benötigen, aber ohne die erweiterte KI-Sprachintelligenz von Dialpad. | [.md](https://openaitools.app/de/tool/callhippo.md) | | 5 | [[24]7.ai](https://openaitools.app/de/tool/247-inc-com) | 273.001 | -4,5 % | Preise auf Anfrage | Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams. | [.md](https://openaitools.app/de/tool/247-inc-com.md) | | 6 | [Orum](https://openaitools.app/de/tool/orum-com) | 212.157 | -2,3 % | Kostenpflichtig, Preise auf Anfrage | Purpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features. | [.md](https://openaitools.app/de/tool/orum-com.md) | | 7 | [Sendbird](https://openaitools.app/de/tool/sendbird) | 203.550 | +7,6 % | Preise auf Anfrage | Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure. | [.md](https://openaitools.app/de/tool/sendbird.md) | | 8 | [Avoma](https://openaitools.app/de/tool/avoma-ai-meeting-assistant) | 193.867 | +7,5 % | Freemium, Kostenlose Testversion, Kostenpflichtig | Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities. | [.md](https://openaitools.app/de/tool/avoma-ai-meeting-assistant.md) | | 9 | [Cresta](https://openaitools.app/de/tool/cresta) | 167.945 | +15,5 % | Preise auf Anfrage | Fortgeschrittenes Echtzeit-Agenten-Coaching und KI-Automatisierung für Unternehmen, aber deutlich höhere Preise und Implementierungskomplexität. | [.md](https://openaitools.app/de/tool/cresta.md) | | 10 | [Smith.ai](https://openaitools.app/de/tool/smith-ai) | 151.975 | -3,4 % | Kostenlose Testversion, Kostenpflichtig | 24/7-KI-Rezeption plus geschulte menschliche Agenten für Anrufe, Chat und Intake | [.md](https://openaitools.app/de/tool/smith-ai.md) | --- Quelle: https://openaitools.app/de/compare/dialpad-vs-setsmart More Markdown: [Kategorien](https://openaitools.app/de/categories.md) · [Traffic-Rankings](https://openaitools.app/de/rankings.md) · [llms.txt](https://openaitools.app/de/llms.txt)