Macha vs Risotto

Kostenlos / Open SourceKI-first Kundenservice mit nativ integriertem KI-Agenten

Konversations-KI und Helpdesk speziell für E-Commerce-Marken

Kostenlos / Open SourceKI-Agenten, die auf jedem Messaging-Kanal antworten, anbieten und Bestellungen aufnehmen

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.

Agentischer KI-Assistent, der Mitarbeiteranfragen end-to-end löst

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.

Kostenlos / Open SourceAutonome KI-Agenten in einem vollständigen Helpdesk

Agentische KI, die Support-Anfragen end-to-end löst

SureThing is an AI agent platform that positions itself as a general AI agency: a shared team of agents covering operations, marketing, research and engineering that connect to your existing apps, execute multi-step work in the background and hand back finished deliverables rather than chat replies.

KI-gestütztes Enterprise-Service-Management mit agentischer Luma-KI

Kostenlos / Open SourceDer KI-native Helpdesk, der Slack- und Teams-Chats in gelöste Tickets verwandelt

Productlane is a customer support platform for software teams that unifies email, live chat, Slack, and Teams in one inbox while an AI agent grounded in your codebase and docs resolves tickets, files issues in Linear, and closes the loop with customers when fixes ship.