Orla vs Pylon

Your team defines once what Orla may pay, from which account and up to what amount; anything past the mandate is routed to the right person for a single approval.

Real US ACH and wire details and a European SEPA IBAN receive client payments, which arrive as USDC in a wallet you own and can pay banks in dollars or euros.

Virtual prepaid cards draw from one prepaid balance, each spending only what is loaded, with person cards that expire and agent cards that log the reason for any freeze or decline.

Orla chases late invoices, plans payroll so the right account is funded by payday, and moves idle cash to where it earns, all within the mandate.

Unify Slack, Microsoft Teams, Discord, Telegram, WhatsApp, email, chat widget, SMS and phone conversations into one queue with shared routing, SLAs and views.

Assist Agent, Support Agent and Slack Agent investigate issues, take action through connected tools and follow reusable Skills that encode how your team works.

Tie every ticket to the customer account, product usage, CRM records and internal systems so agents and humans work from complete context.

Publish help articles with AI-assisted drafting, federated search and auto-translation, and give customers a branded self-service portal with ticketing and feature requests.