Salesforce Agentforce (antes Einstein) registra 111.910.743 visitas mensuales con un crecimiento intermensual de +2,2 % y un modelo de precios Freemium. WorkHub registra 13.031 visitas mensuales con un crecimiento de +58,1 % y un modelo de precios Freemium, Prueba gratuita, Precio a consultar.
Agentes de IA empresariales autónomos e inteligencia de CRM impulsados por Salesforce Data 360 y Atlas.
WorkHub, now branded around WorkBot, is an AI customer support platform. It provides AI chat agents for websites and apps, a voice agent for inbound and outbound calls, and a no-code builder for training agents on your own documents, URLs, and connected knowledge sources. The platform handles FAQ automation, appointment booking, order tracking, lead qualification, and internal helpdesk requests, escalating to a human when needed, and integrates with 100+ tools including Slack, Google Drive, Jira, Confluence, and calendars. A 7-day free trial is available without a credit card.
| Dimensión / Métrica | | |
|---|---|---|
| Dominio oficial | salesforce.com | workhub.ai |
| Modelo de precios | Freemium | Freemium, Prueba gratuita, Precio a consultar |
| Visitas mensuales | 111,91 M (111.910.743) | 13,03 mil (13.031) |
| Variación de tráfico intermensual | +2,4 M (+2,2 %) | +4,79 mil (+58,1 %) |
|---|
| Mercado principal y cuota | 🇺🇸 Estados Unidos (43 %) | 🇺🇸 Estados Unidos (32,5 %) |
|---|
| Visitas directas / mes | 60,74 M | 5,16 mil |
|---|
| Valoración de usuarios | 4,4 | 4,1 |
|---|
| Plataformas compatibles | Sitio web | Sitio web |
|---|
Agentes de IA empresariales autónomos e inteligencia de CRM impulsados por Salesforce Data 360 y Atlas.
Descompone consultas complejas en planes de acción de varios pasos fundamentados en Data 360, manteniendo el estado durante días o semanas para completar flujos de trabajo operativos de múltiples puntos de contacto con barreras de escalado humano.
Configura agentes personalizados, subagentes, instrucciones en lenguaje natural y barreras deterministas usando Salesforce Flows existentes, plantillas de Prompt Builder, código Apex y API de MuleSoft.
Coordina subagentes especializados entre departamentos y conéctate de forma segura a herramientas empresariales externas mediante servidores verificados de Model Context Protocol (MCP) de socios de AgentExchange.
Sustituye los rígidos árboles de IVR telefónico por agentes de voz conversacionales de baja latencia, junto con despliegues unificados en chat web, WhatsApp, SMS, apps móviles y Slack.
WorkHub, now branded around WorkBot, is an AI customer support platform. It provides AI chat agents for websites and apps, a voice agent for inbound and outbound calls, and a no-code builder for training agents on your own documents, URLs, and connected knowledge sources. The platform handles FAQ automation, appointment booking, order tracking, lead qualification, and internal helpdesk requests, escalating to a human when needed, and integrates with 100+ tools including Slack, Google Drive, Jira, Confluence, and calendars. A 7-day free trial is available without a credit card.
Deploy chat agents that answer FAQs, book appointments, track orders, and qualify leads in natural conversation across your website and apps, 24/7.
Handle inbound and outbound calls with voice agents that sound natural, reducing call center overhead while keeping coverage around the clock.
Connect PDFs, website URLs, Google Drive, Confluence, Jira, Slack, calendars, and 100+ other sources so agents answer from your actual documentation.
Agents can check availability and confirm appointment slots in conversation — practical for clinics, service businesses, and internal scheduling.
Gratis / Código abiertoZapier is a no-code automation and AI orchestration platform that connects thousands of apps so you can build automated workflows, AI agents and chatbots without writing code, and govern them with enterprise-grade controls.
EspecializadoExcelente soporte al cliente y automatización de flujos de trabajo de helpdesk, pero menos adecuado para CRM empresarial amplio y ejecución de ventas.
EspecializadoSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
#3EspecializadoVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
CRM moderno y personalizable con agentes de IA integrados, pero carece del enorme ecosistema empresarial y la escala de Salesforce.
Mensajería con clientes todo en uno: chat en vivo, chatbots y autoservicio
Plataforma de experiencia de cliente con IA que unifica soporte, ventas y servicio
Atención al cliente con IA que responde al instante y convierte chats en ingresos
Motion is an AI-powered productivity super app that unifies tasks, projects, calendars, meetings, docs, notes and reports, using AI agents to auto-plan your day, build projects, take meeting notes and keep work moving.
Agentes de IA personalizados entrenados con tu documentación y base de conocimiento
Agentes de IA autónomos para cada conversación con clientes, en todos los canales
EspecializadoSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
Gratis / Código abiertoZapier is a no-code automation and AI orchestration platform that connects thousands of apps so you can build automated workflows, AI agents and chatbots without writing code, and govern them with enterprise-grade controls.
EspecializadoSuperior revenue intelligence and call analytics, but specialized for sales insights rather than general agentic workflow automation.
EspecializadoVisual no-code builder for custom AI agents, but lacks Salesforce's native enterprise data connectors and CRM structure.
CRM moderno y personalizable con agentes de IA integrados, pero carece del enorme ecosistema empresarial y la escala de Salesforce.
Mensajería con clientes todo en uno: chat en vivo, chatbots y autoservicio
Plataforma de experiencia de cliente con IA que unifica soporte, ventas y servicio
Atención al cliente con IA que responde al instante y convierte chats en ingresos
Motion is an AI-powered productivity super app that unifies tasks, projects, calendars, meetings, docs, notes and reports, using AI agents to auto-plan your day, build projects, take meeting notes and keep work moving.
Agentes de IA personalizados entrenados con tu documentación y base de conocimiento
EspecializadoSimple no-code AI chatbot deployment, but less equipped for complex enterprise-grade CRM automation and multi-system agents.
