# ModAI

Según la telemetría de OpenAITools.app verificada el 2026-11-11, ModAI (modai.app) es una plataforma de IA indexada en Chatbot con IA que genera 611 visitas mensuales con una variación de tráfico intermensual de -876 (-58,9 %). Su principal mercado geográfico es Perú (80,7 % de cuota de tráfico), y opera con un modelo de precios Freemium. Entre las principales alternativas competidoras por volumen mensual se incluyen DocsBot AI (495,28 mil visitas/mes), Intercom (4,47 M visitas/mes), tawk.to (5,73 M visitas/mes).

ModAI is an AI-powered Discord support bot that answers tickets from your own knowledge base, escalates complex issues to your team, and handles community support in over 30 languages 24/7.

## Telemetría y especificaciones clave

| Métrica | Valor |
| :--- | :--- |
| Nombre de la herramienta | ModAI |
| Identificador | modai |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Dominio oficial | modai.app |
| URL del sitio web | https://modai.app |
| Categorías | Chatbot con IA, Atención al cliente con IA, Asistente de IA, Generador de respuestas con IA, Base de conocimiento con IA, AI Agent |
| Modelo de precios | Freemium |
| Visitas mensuales | 611 |
| Variación de tráfico intermensual | -876 |
| Tasa de crecimiento intermensual | -58,9 % |
| Mercado principal | Perú |
| Cuota de mercado | 80,7 % |
| Visitas directas | 227 |
| Visitas de búsqueda orgánica | 0 |
| Visitas desde redes sociales | 0 |
| Visitas por referidos | 73 |
| Visitas por email | 23 |
| Puntuación de reseñas | 4,1 |
| Número de guardados | 0 |
| Plataformas compatibles | Sitio web |
| Plataformas de facturación |  |
| Atributos | Funciones: Sitio web; Precios: Freemium; Precios: De pago; Precios: Precio a consultar |
| Etiquetas | Bot de Discord, Soporte con IA, Moderación de comunidades, Sistema de tickets, Base de conocimientos, Soporte al cliente, Chatbot con IA, automatización de Discord |

## Resumen

ModAI is an AI-powered Discord support bot that answers tickets from your own knowledge base, escalates complex issues to your team, and handles community support in over 30 languages 24/7.

## Precios y planes

Freemium with published tiers: Free at $0/month (100 AI responses, 20 knowledge base entries), Premium at $29/month (1,000 responses, 100 knowledge base items), and Enterprise at $99/month (20,000 responses, unlimited knowledge base). A custom plan is available on request. Yearly billing saves 20%.

## Funciones y capacidades clave

- **AI support tickets from your knowledge base:** ModAI answers questions inside Discord tickets based on your documentation, FAQs, website content and past conversations, without keyword-only matching.
- **Knowledge base training:** Upload documents, scrape your website or import existing Discord conversations to build a support foundation the AI can reason over.
- **Auto escalation and ticketing:** When a question exceeds the AI's knowledge, it escalates to your team and keeps a ticket transcript so context is never lost.
- **30+ languages:** Members can ask in their own language and receive answers in over 30 languages, regardless of the language your knowledge base is written in.
- **Ticket management dashboard:** Track open tickets, AI-handled versus escalated cases and response performance from a single dashboard.

## Casos de uso principales

- **Automate routine support tickets (Discord community managers):** Handle repetitive member questions outside peak hours so your moderators can focus on real issues.
- **Support high-volume trading servers (Prop firms and crypto groups):** Give traders and members instant answers on onboarding, roles, payouts and rules without a large support roster.
- **Scale support without hiring (SaaS and product teams):** Launch support with training on your documentation and scale response capacity alongside your user base.
- **Serve multilingual members (Global communities):** Let members ask in their own language and receive answers in 30+ languages from one knowledge base.

## Fortalezas

- Answers repetitive Discord tickets automatically from your own documentation, not canned replies
- Escalation and transcripts ensure complex issues still reach humans
- Supports 30+ languages regardless of your knowledge base language
- Clear, published pricing with a genuinely usable free tier
- Fast setup: add the bot, upload docs, and it starts handling tickets

## Limitaciones

- Free tier's 100 responses/month and 20 knowledge base entries are quickly outgrown
- Value depends on how well your documentation is written and kept current
- Focused on Discord and WhatsApp support, so other channels need separate tools
- No public free trial length beyond the free plan's monthly quota

## Preguntas frecuentes

### What is ModAI?
ModAI is an AI support and moderation bot for Discord. It answers members' questions inside support tickets using your documentation, website content and previous conversations, and escalates anything it cannot handle to your human team.

### How does the AI learn my knowledge base?
ModAI learns from documents you upload, FAQs, your website content and previous Discord conversations. The system keeps improving as it processes more of your content, and it understands context and relationships rather than just matching keywords.

### What happens when the AI can't answer a question?
It recognizes when a question exceeds its knowledge, escalates the ticket to your team, and keeps a transcript so no context is lost.

### How long does it take to set up?
Setup is three steps: add the bot to your Discord server in seconds, upload your website, knowledge base and FAQs for training, and let ModAI handle tickets as soon as members open them.

### How much does ModAI cost?
The Free plan includes 100 AI responses per month and 20 knowledge base entries. Premium is $29/month with 1,000 responses and 100 knowledge base items, and Enterprise is $99/month with 20,000 responses and unlimited knowledge base. Custom plans are available on request.

### ¿Cuál es el tráfico mensual y la tendencia de crecimiento de ModAI?
ModAI recibe actualmente 611 visitas mensuales, con una variación de tráfico intermensual de -876 (tasa de crecimiento del -58,9 %). Su principal mercado de origen es Perú (80,7 % de cuota), con 227 visitas directas/mes y 0 visitas de búsqueda orgánica/mes.

### ¿ModAI es gratis? ¿Cuál es su modelo de precios?
ModAI opera con un modelo de precios Freemium. Freemium with published tiers: Free at $0/month (100 AI responses, 20 knowledge base entries), Premium at $29/month (1,000 responses, 100 knowledge base items), and Enterprise at $99/month (20,000 responses, unlimited knowledge base). A custom plan is available on request. Yearly billing saves 20%. Las plataformas de facturación y pago compatibles incluyen: no indicado.

### ¿Cuáles son las mejores alternativas a ModAI en 2026?
Según el tráfico por categoría y el ajuste de funciones de OpenAITools.app, las cinco mejores alternativas a ModAI son: 1. DocsBot AI (495,28 mil visitas/mes); 2. Intercom (4,47 M visitas/mes); 3. tawk.to (5,73 M visitas/mes); 4. Kayako (168,21 mil visitas/mes); 5. Wallu (621 visitas/mes).

### ¿Qué plataformas y capacidades de IA principales admite ModAI?
ModAI está clasificada en Chatbot con IA, Atención al cliente con IA, Asistente de IA, Generador de respuestas con IA, es compatible con las siguientes plataformas: Sitio web, y sus etiquetas de capacidades principales incluyen: Bot de Discord, Soporte con IA, Moderación de comunidades, Sistema de tickets, Base de conocimientos, Soporte al cliente.

## Alternativas

| Nombre de la herramienta | Visitas mensuales | Modelo de precios | Comparar |
| :--- | :--- | :--- | :--- |
| [DocsBot AI](https://openaitools.app/es/tool/docsbot-ai) | 495.278 | Freemium | [Comparar](https://openaitools.app/es/compare/docsbot-ai-vs-modai) |
| [Intercom](https://openaitools.app/es/tool/intercom-com) | 4.471.110 | Prueba gratuita, De pago | [Comparar](https://openaitools.app/es/compare/intercom-com-vs-modai) |
| [tawk.to](https://openaitools.app/es/tool/abdul-malik-ibrahim-jaber-hassan) | 5.726.823 | Freemium | [Comparar](https://openaitools.app/es/compare/abdul-malik-ibrahim-jaber-hassan-vs-modai) |
| [Kayako](https://openaitools.app/es/tool/kayako) | 168.212 | Precio a consultar | [Comparar](https://openaitools.app/es/compare/kayako-vs-modai) |
| [Wallu](https://openaitools.app/es/tool/wallu) | 621 | Freemium | [Comparar](https://openaitools.app/es/compare/modai-vs-wallu) |
| [eesel AI](https://openaitools.app/es/tool/eesel-ai) | 556.113 | Freemium, Prueba gratuita, De pago, Precio a consultar | [Comparar](https://openaitools.app/es/compare/eesel-ai-vs-modai) |
| [Help.center](https://openaitools.app/es/tool/help-center) | 34.351 | Freemium | [Comparar](https://openaitools.app/es/compare/help-center-vs-modai) |
| [Mava](https://openaitools.app/es/tool/mava) | 32.375 | Freemium, De pago | [Comparar](https://openaitools.app/es/compare/mava-vs-modai) |
| [Chaport](https://openaitools.app/es/tool/chaport-com) | 1.458.924 | Freemium | [Comparar](https://openaitools.app/es/compare/chaport-com-vs-modai) |
| [BoldDesk](https://openaitools.app/es/tool/bolddesk) | 124.232 | Prueba gratuita, Precio a consultar | [Comparar](https://openaitools.app/es/compare/bolddesk-vs-modai) |
| [LiveChatAI](https://openaitools.app/es/tool/livechatai) | 61.618 | Freemium, De pago | [Comparar](https://openaitools.app/es/compare/livechatai-vs-modai) |
| [Crisp](https://openaitools.app/es/tool/crisp-chat) | 1.408.646 | Prueba gratuita, De pago, Precio a consultar, Gratis | [Comparar](https://openaitools.app/es/compare/crisp-chat-vs-modai) |

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Fuente: https://openaitools.app/es/tool/modai