# Rallied

Según la telemetría de OpenAITools.app verificada el 2026-11-11, Rallied (rallied.ai) es una plataforma de IA indexada en AI Agent que genera 215 visitas mensuales con una variación de tráfico intermensual de -1,97 mil (-90,2 %). Su principal mercado geográfico es Global (— de cuota de tráfico), y opera con un modelo de precios De pago. Entre las principales alternativas competidoras por volumen mensual se incluyen Kayako (168,21 mil visitas/mes), Intercom (4,47 M visitas/mes), Gorgias (2,66 M visitas/mes).

Rallied is an AI technician for managed service providers. It takes first touch on help desk tickets and resolves routine L1 and L2 requests inside your PSA, troubleshooting across your RMM, identity and Microsoft 365 systems, then closing the ticket with notes and time entries written. The goal is straightforward: MSPs take on more clients without hiring for the ticket queue.

## Telemetría y especificaciones clave

| Métrica | Valor |
| :--- | :--- |
| Nombre de la herramienta | Rallied |
| Identificador | rallied |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Dominio oficial | rallied.ai |
| URL del sitio web | https://rallied.ai |
| Categorías | AI Agent, Atención al cliente con IA, AI Workflow, Asistente de IA |
| Modelo de precios | De pago |
| Visitas mensuales | 215 |
| Variación de tráfico intermensual | -1974 |
| Tasa de crecimiento intermensual | -90,2 % |
| Mercado principal | Global |
| Cuota de mercado | — |
| Visitas directas | 83 |
| Visitas de búsqueda orgánica | 0 |
| Visitas desde redes sociales | 0 |
| Visitas por referidos | 22 |
| Visitas por email | 8 |
| Puntuación de reseñas | 4 |
| Número de guardados | 1 |
| Plataformas compatibles | Sitio web |
| Plataformas de facturación |  |
| Atributos | Funciones: Sitio web |
| Etiquetas | Técnico de IA, Automatización para MSP, Automatización del help desk de TI, Resolución de tickets L1, Resolución de tickets L2, Integración con PSA, Integración con RMM, Automatización de Microsoft 365, Automatización de Entra ID, Soporte de Active Directory, Automatización del restablecimiento de contraseñas, Automatización del desbloqueo de cuentas, Soporte de MFA, Soporte de VPN, Permisos de buzón, Gestión de membresías de grupos, Aprovisionamiento de usuarios, Incorporación de empleados, Baja de empleados, Triaje de tickets, Asignación de tickets, Cierre de tickets en PSA, Gestión de servicios de TI, Operaciones de TI, Productividad del help desk, Automatización de tickets repetitivos, automatización de flujos de trabajo, Soporte de TI en Slack, Soporte de TI en Microsoft Teams, Soporte de TI autónomo, Barreras de aprobación humana, Calculadora de ROI para MSP, Calculadora de costos laborales de TI, Calculadora de ROI de IA, ConnectWise, Autotask, HaloPSA, SuperOps, Datto RMM, NinjaRMM, Okta, JumpCloud, Google Workspace, IT Glue, Hudu |

## Resumen

Rallied is an AI technician for managed service providers. It takes first touch on help desk tickets and resolves routine L1 and L2 requests inside your PSA, troubleshooting across your RMM, identity and Microsoft 365 systems, then closing the ticket with notes and time entries written. The goal is straightforward: MSPs take on more clients without hiring for the ticket queue.

## Precios y planes

Rallied is priced at $300 per month, billed monthly, with 2,000 credits included. Each ticket is charged once at 1 credit (ticket-only work), 3 credits (lookups or changes in other systems) or 8 credits (three or more systems, six-plus actions, or script runs). Pricing is per ticket rather than per endpoint or user, and a typical month covers around 700 tickets.

## Funciones y capacidades clave

- **First touch on every ticket:** Rallied checks the client's live state across connected systems, diagnoses the real issue and closes L1 and L2 requests inside your PSA before a tech would have opened the tab.
- **Natural-language workflows:** Write runbooks in plain English, such as offboarding a user or resetting a stuck print queue, and Rallied follows them step by step with every action logged.
- **Endpoint fixes without remoting:** It finds the endpoint in your RMM, runs the approved script and writes the result back to the ticket, so quick fixes do not require remoting in.
- **In-context PSA chat:** Chat with the agent from inside ConnectWise or HaloPSA to pull context from your PSA, RMM and docs and get guided to the next step.
- **Governed autonomy and approvals:** Control autonomy with policy-bound execution, approval gates for sensitive operations, least-privilege per-client access and identity verification.

## Casos de uso principales

- **Clear the routine ticket queue (MSP help desk teams):** Let Rallied absorb password resets, lockouts and access requests so senior techs stay on billable project work instead of costly L1 tasks.
- **Automate onboarding and offboarding (Service delivery managers):** Trigger a natural-language runbook that provisions accounts, sets permissions and closes ticket batches when a client signs on new staff.
- **Speed up escalation context (Level 2 technicians):** Use in-context chat in the PSA tab to pull client history, RMM state and documentation so technicians skip the investigation step.

## Fortalezas

- Automates the repetitive L1/L2 tickets that consume help desk margin
- Writes notes and time entries automatically, keeping the PSA accurate
- Granular per-client controls over which actions run autonomously
- Plan Mode lets MSPs validate the agent on real tickets before execution
- Integrates with major PSAs including ConnectWise, Autotask and HaloPSA

## Limitaciones

- Pricing is credit-based, so busy months may need careful planning
- It is aimed squarely at MSPs with a PSA/RMM stack, not general businesses
- Full value depends on integrating your PSA, RMM and documentation systems first
- Sensitive actions still need human approvals, which adds a step for some tickets

## Preguntas frecuentes

### How does Rallied resolve tickets?
Rallied connects to your PSA, RMM, identity and documentation tools to build context, then takes first touch on tickets. It resolves routine L1 and L2 requests automatically, writes notes and time entries into the PSA, and escalates to a technician whenever judgment or an approval is required.

### How does pricing work?
Pricing is $300 per month with 2,000 credits included. A ticket costs 1 credit when the agent only works on the ticket itself, 3 credits when it looks up or changes something in your other systems, and 8 credits when it works across three or more systems or runs a script. A typical month covers roughly 700 tickets.

### Can we test it safely first?
Yes. You can run Rallied in Plan Mode, where it posts what it would do on every ticket without changing anything, so you can evaluate its judgment against real tickets before it takes action.

### Which PSA tools are supported?
ConnectWise PSA, HaloPSA, Autotask, SuperOps and Jira Service Management are supported, alongside RMM, identity and documentation integrations such as Microsoft 365, Entra ID, Okta and common MSP tooling.

### How is security handled?
Rallied is built for governed execution: policy-bound actions, approval-gated sensitive operations, least-privilege access per client, identity verification via MFA where needed, and audit-ready logs for every action, approval and refusal. It reports SOC 2 Type II compliance.

### ¿Cuál es el tráfico mensual y la tendencia de crecimiento de Rallied?
Rallied recibe actualmente 215 visitas mensuales, con una variación de tráfico intermensual de -1,97 mil (tasa de crecimiento del -90,2 %). Su principal mercado de origen es Global (— de cuota), con 83 visitas directas/mes y 0 visitas de búsqueda orgánica/mes.

### ¿Rallied es gratis? ¿Cuál es su modelo de precios?
Rallied opera con un modelo de precios De pago. Rallied is priced at $300 per month, billed monthly, with 2,000 credits included. Each ticket is charged once at 1 credit (ticket-only work), 3 credits (lookups or changes in other systems) or 8 credits (three or more systems, six-plus actions, or script runs). Pricing is per ticket rather than per endpoint or user, and a typical month covers around 700 tickets. Las plataformas de facturación y pago compatibles incluyen: no indicado.

### ¿Cuáles son las mejores alternativas a Rallied en 2026?
Según el tráfico por categoría y el ajuste de funciones de OpenAITools.app, las cinco mejores alternativas a Rallied son: 1. Kayako (168,21 mil visitas/mes); 2. Intercom (4,47 M visitas/mes); 3. Gorgias (2,66 M visitas/mes); 4. Forethought (84 mil visitas/mes); 5. Kore.ai (143,33 mil visitas/mes).

### ¿Qué plataformas y capacidades de IA principales admite Rallied?
Rallied está clasificada en AI Agent, Atención al cliente con IA, AI Workflow, Asistente de IA, es compatible con las siguientes plataformas: Sitio web, y sus etiquetas de capacidades principales incluyen: Técnico de IA, Automatización para MSP, Automatización del help desk de TI, Resolución de tickets L1, Resolución de tickets L2, Integración con PSA.

## Alternativas

| Nombre de la herramienta | Visitas mensuales | Modelo de precios | Comparar |
| :--- | :--- | :--- | :--- |
| [Kayako](https://openaitools.app/es/tool/kayako) | 168.212 | Precio a consultar | [Comparar](https://openaitools.app/es/compare/kayako-vs-rallied) |
| [Intercom](https://openaitools.app/es/tool/intercom-com) | 4.471.110 | Prueba gratuita, De pago | [Comparar](https://openaitools.app/es/compare/intercom-com-vs-rallied) |
| [Gorgias](https://openaitools.app/es/tool/gorgias) | 2.660.498 | Precio a consultar | [Comparar](https://openaitools.app/es/compare/gorgias-vs-rallied) |
| [Forethought](https://openaitools.app/es/tool/forethought) | 83.999 | Precio a consultar | [Comparar](https://openaitools.app/es/compare/forethought-vs-rallied) |
| [Kore.ai](https://openaitools.app/es/tool/kore-ai) | 143.328 | Precio a consultar | [Comparar](https://openaitools.app/es/compare/kore-ai-vs-rallied) |
| [AIHelp](https://openaitools.app/es/tool/aihelpcn-net) | 44.258 | Freemium, Prueba gratuita, De pago, Precio a consultar | [Comparar](https://openaitools.app/es/compare/aihelpcn-net-vs-rallied) |
| [Brainfish](https://openaitools.app/es/tool/brainfish) | 8097 | De pago, Precio a consultar | [Comparar](https://openaitools.app/es/compare/brainfish-vs-rallied) |
| [Serviceaide](https://openaitools.app/es/tool/serviceaide-com) | 40.899 | Precio a consultar | [Comparar](https://openaitools.app/es/compare/rallied-vs-serviceaide-com) |
| [Kapture CRM](https://openaitools.app/es/tool/kapturecrm-com) | 561.153 | Precio a consultar | [Comparar](https://openaitools.app/es/compare/kapturecrm-com-vs-rallied) |
| [Pylon](https://openaitools.app/es/tool/pylon) | 284.885 | De pago | [Comparar](https://openaitools.app/es/compare/pylon-vs-rallied) |
| [My AskAI](https://openaitools.app/es/tool/my-askai) | 13.355 | Freemium, Prueba gratuita, Precio a consultar | [Comparar](https://openaitools.app/es/compare/my-askai-vs-rallied) |
| [Aisera](https://openaitools.app/es/tool/aisera) | 14.996 | Precio a consultar | [Comparar](https://openaitools.app/es/compare/aisera-vs-rallied) |

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Fuente: https://openaitools.app/es/tool/rallied