# Viqal

Según la telemetría de OpenAITools.app verificada el 2026-11-11, Viqal (viqal.com) es una plataforma de IA indexada en Chatbot con IA que genera 5,27 mil visitas mensuales con una variación de tráfico intermensual de +4,73 mil (+870,2 %). Su principal mercado geográfico es Global (— de cuota de tráfico), y opera con un modelo de precios De pago. Entre las principales alternativas competidoras por volumen mensual se incluyen HiJiffy (96,65 mil visitas/mes), Enso Connect (364,16 mil visitas/mes), HostBuddy AI (30,39 mil visitas/mes).

Viqal is an AI virtual concierge for hotels that automates guest communication on WhatsApp, handling enquiries, upselling and pre-arrival messaging while keeping staff in a shared team inbox.

## Telemetría y especificaciones clave

| Métrica | Valor |
| :--- | :--- |
| Nombre de la herramienta | Viqal |
| Identificador | viqal |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Dominio oficial | viqal.com |
| URL del sitio web | https://www.viqal.com |
| Categorías | Chatbot con IA, Asistente de IA, Atención al cliente con IA, Asistente de ventas con IA, AI Travel |
| Modelo de precios | De pago |
| Visitas mensuales | 5268 |
| Variación de tráfico intermensual | 4725 |
| Tasa de crecimiento intermensual | +870,2 % |
| Mercado principal | Global |
| Cuota de mercado | — |
| Visitas directas | 1576 |
| Visitas de búsqueda orgánica | — |
| Visitas desde redes sociales | — |
| Visitas por referidos | 626 |
| Visitas por email | 276 |
| Puntuación de reseñas | 4,2 |
| Número de guardados | 2 |
| Plataformas compatibles | Sitio web |
| Plataformas de facturación |  |
| Atributos | Funciones: Sitio web; Precios: De pago |
| Etiquetas | Conserje virtual con IA, Automatización hotelera, Comunicación con huéspedes, WhatsApp para hoteles, Venta adicional, servicio al cliente, Chatbot para hoteles, Check-in digital |

## Resumen

Viqal is an AI virtual concierge for hotels that automates guest communication on WhatsApp, handling enquiries, upselling and pre-arrival messaging while keeping staff in a shared team inbox.

## Precios y planes

Paid with a free trial. Viqal is listed as a paid platform that offers a free trial and a bookable live demo. Detailed tier pricing is not published openly on the website, so costs are confirmed during a demo or a quote request.

## Funciones y capacidades clave

- **AI Concierge:** An AI assistant answers common guest questions around the clock on WhatsApp, covering arrival details, facilities, breakfast and more.
- **Upselling Automation:** Automated, AI-driven offers — such as adding breakfast to a booking — presented in the conversation at the right moment.
- **Team Inbox:** Human agents and the AI share one inbox so staff can step into any conversation without losing context.
- **Campaigns and Tasks:** Proactive WhatsApp messaging for pre-arrival, mid-stay and post-stay communication, plus task assignment and review management.
- **PMS Integrations:** Connects to Oracle Opera Cloud, Mews, Cloudbeds, Protel and others so responses reflect real reservation and rate data.

## Casos de uso principales

- **Handle guest enquiries 24/7 (Hotel Front Desk):** Let the AI handle routine arrival questions, parking, breakfast and facilities queries on WhatsApp so the front desk can focus on guests in front of them.
- **Increase upsell revenue (Revenue Manager):** Offer breakfast, spa, late checkout and other add-ons inside the conversation and capture more ancillary revenue per stay.
- **Run pre-arrival and post-stay campaigns (Guest Experience Team):** Send pre-arrival instructions, mid-stay tips and post-stay requests automatically, keeping each guest informed without manual messaging.
- **Centralise communication across properties (Multi-property Group):** Use the shared inbox and task tools so any team member can pick up a conversation, and fold review management into the same workflow.

## Fortalezas

- Purpose-built for hotels, with guest-messaging language and flows that generic chatbots lack
- Answers guests 24/7 in their own language on WhatsApp, the channel they already use
- Upselling is handled inside the guest conversation, turning routine questions into revenue
- Team inbox lets staff seamlessly take over from the AI when a situation needs a human
- Real PMS integrations including Opera Cloud, Mews, Cloudbeds and Protel

## Limitaciones

- Pricing is not fully published on the site, so you need a demo or quote to know the real cost
- Results depend on how completely your PMS and WhatsApp Business setup are connected
- Some automation value is only realized if staff adopt the inbox workflow alongside the AI concierge
- Multi-language quality can vary for less common guest languages

## Preguntas frecuentes

### What is Viqal?
Viqal is a guest messaging automation platform for hotels. Its AI concierge answers guest questions on WhatsApp, handles upselling such as breakfast or spa add-ons, and works alongside a team inbox, campaign tools, task management and review management.

### Is there a free trial?
Yes. The site offers a free trial alongside a live demo, and mentions a 10-minute demo video for a quick overview.

### How much does Viqal cost?
Viqal is categorized as a paid platform with a free trial. Detailed plan pricing is not published openly on the site, so you would need to ask for a quote during a demo.

### Which systems does Viqal integrate with?
Viqal integrates with hotel PMS and property systems including Oracle Opera Cloud, Mews, Cloudbeds and Protel, among others, so it can act on real reservation data.

### Which hotels use Viqal?
Ai4hotels reports customers in 15+ countries and publishes case quotes, such as a hotel citing time savings and doubled spa revenue, which is typical of the finance-focused positioning the platform markets.

### ¿Cuál es el tráfico mensual y la tendencia de crecimiento de Viqal?
Viqal recibe actualmente 5,27 mil visitas mensuales, con una variación de tráfico intermensual de +4,73 mil (tasa de crecimiento del +870,2 %). Su principal mercado de origen es Global (— de cuota), con 1,58 mil visitas directas/mes y — visitas de búsqueda orgánica/mes.

### ¿Viqal es gratis? ¿Cuál es su modelo de precios?
Viqal opera con un modelo de precios De pago. Paid with a free trial. Viqal is listed as a paid platform that offers a free trial and a bookable live demo. Detailed tier pricing is not published openly on the website, so costs are confirmed during a demo or a quote request. Las plataformas de facturación y pago compatibles incluyen: no indicado.

### ¿Cuáles son las mejores alternativas a Viqal en 2026?
Según el tráfico por categoría y el ajuste de funciones de OpenAITools.app, las cinco mejores alternativas a Viqal son: 1. HiJiffy (96,65 mil visitas/mes); 2. Enso Connect (364,16 mil visitas/mes); 3. HostBuddy AI (30,39 mil visitas/mes); 4. Chaport (1,46 M visitas/mes); 5. Callbell (487,98 mil visitas/mes).

### ¿Qué plataformas y capacidades de IA principales admite Viqal?
Viqal está clasificada en Chatbot con IA, Asistente de IA, Atención al cliente con IA, Asistente de ventas con IA, es compatible con las siguientes plataformas: Sitio web, y sus etiquetas de capacidades principales incluyen: Conserje virtual con IA, Automatización hotelera, Comunicación con huéspedes, WhatsApp para hoteles, Venta adicional, servicio al cliente.

## Alternativas

| Nombre de la herramienta | Visitas mensuales | Modelo de precios | Comparar |
| :--- | :--- | :--- | :--- |
| [HiJiffy](https://openaitools.app/es/tool/hijiffy-com) | 96.651 | Precio a consultar | [Comparar](https://openaitools.app/es/compare/hijiffy-com-vs-viqal) |
| [Enso Connect](https://openaitools.app/es/tool/ensoconnect-com) | 364.163 | Precio a consultar | [Comparar](https://openaitools.app/es/compare/ensoconnect-com-vs-viqal) |
| [HostBuddy AI](https://openaitools.app/es/tool/hostbuddy-ai) | 30.393 | Prueba gratuita, De pago | [Comparar](https://openaitools.app/es/compare/hostbuddy-ai-vs-viqal) |
| [Chaport](https://openaitools.app/es/tool/chaport-com) | 1.458.924 | Freemium | [Comparar](https://openaitools.app/es/compare/chaport-com-vs-viqal) |
| [Callbell](https://openaitools.app/es/tool/callbell) | 487.975 | Freemium, Prueba gratuita, De pago, Precio a consultar | [Comparar](https://openaitools.app/es/compare/callbell-vs-viqal) |
| [SaleWisely](https://openaitools.app/es/tool/salewisely) | 187.721 | Freemium, Precio a consultar | [Comparar](https://openaitools.app/es/compare/salewisely-vs-viqal) |
| [tawk.to](https://openaitools.app/es/tool/abdul-malik-ibrahim-jaber-hassan) | 5.726.823 | Freemium | [Comparar](https://openaitools.app/es/compare/abdul-malik-ibrahim-jaber-hassan-vs-viqal) |
| [EZContact](https://openaitools.app/es/tool/ezcontact) | 3888 | De pago | [Comparar](https://openaitools.app/es/compare/ezcontact-vs-viqal) |
| [Landbot AI](https://openaitools.app/es/tool/landbot-ai) | 91.588 | Freemium, Prueba gratuita, De pago, Precio a consultar | [Comparar](https://openaitools.app/es/compare/landbot-ai-vs-viqal) |
| [Tidio](https://openaitools.app/es/tool/tidio) | 527.313 | Freemium | [Comparar](https://openaitools.app/es/compare/tidio-vs-viqal) |
| [Wasapi](https://openaitools.app/es/tool/wasapi-io) | 58.485 | Prueba gratuita, De pago | [Comparar](https://openaitools.app/es/compare/viqal-vs-wasapi-io) |
| [Doko AI](https://openaitools.app/es/tool/doko-ai) | 3683 | Prueba gratuita, De pago | [Comparar](https://openaitools.app/es/compare/doko-ai-vs-viqal) |

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Fuente: https://openaitools.app/es/tool/viqal