# Whelp

Según la telemetría de OpenAITools.app verificada el 2026-11-11, Whelp (whelp.co) es una plataforma de IA indexada en Atención al cliente con IA que genera 23,69 mil visitas mensuales con una variación de tráfico intermensual de -11,45 mil (-32,6 %). Su principal mercado geográfico es Azerbaiyán (91,1 % de cuota de tráfico), y opera con un modelo de precios Freemium, De pago, Precio a consultar. Entre las principales alternativas competidoras por volumen mensual se incluyen Crisp (1,41 M visitas/mes), Intercom (4,47 M visitas/mes), Respond.io (1,61 M visitas/mes).

Whelp combines AI Agents that answer and resolve customer questions automatically with a shared inbox that unifies WhatsApp, web chat, SMS, email, voice and social channels. It learns your FAQs, policies and catalog, takes actions like checking order status, and escalates complex cases to humans with full context.

## Telemetría y especificaciones clave

| Métrica | Valor |
| :--- | :--- |
| Nombre de la herramienta | Whelp |
| Identificador | whelp |
| Status | active |
| Origin | official |
| Maintenance | active |
| Dominio oficial | whelp.co |
| URL del sitio web | https://whelp.co |
| Categorías | Atención al cliente con IA, CRM con IA, Chatbot con IA, Asistente de IA, Generador de respuestas con IA |
| Modelo de precios | Freemium, De pago, Precio a consultar |
| Visitas mensuales | 23.688 |
| Variación de tráfico intermensual | -11.452 |
| Tasa de crecimiento intermensual | -32,6 % |
| Mercado principal | Azerbaiyán |
| Cuota de mercado | 91,1 % |
| Visitas directas | 10.117 |
| Visitas de búsqueda orgánica | — |
| Visitas desde redes sociales | — |
| Visitas por referidos | 3493 |
| Visitas por email | 647 |
| Puntuación de reseñas | 4,3 |
| Número de guardados | 2 |
| Plataformas compatibles | Sitio web |
| Plataformas de facturación |  |
| Atributos | Funciones: Sitio web; Precios: Freemium; Precios: De pago; Precios: Precio a consultar |
| Etiquetas | Atención al cliente omnicanal, Automatización del servicio al cliente, Chatbot con IA, Bandeja de entrada compartida, CRM, Plataforma de soporte al cliente, Chat en vivo, Integración con WhatsApp, Integración de email, Integración con SMS |

## Resumen

Whelp combines AI Agents that answer and resolve customer questions automatically with a shared inbox that unifies WhatsApp, web chat, SMS, email, voice and social channels. It learns your FAQs, policies and catalog, takes actions like checking order status, and escalates complex cases to humans with full context.

## Precios y planes

Tiered per-seat pricing with a free entry point. Free: $0/month for one seat with a website live chat widget, unified inbox and unlimited conversations. Standard: $29/seat/month, adding WhatsApp Business API, Twilio SMS and calls, email, Instagram, Messenger, Telegram and a flow-based chatbot. Advanced: $79/seat/month, adding Whelp AI Agents, dynamic chatbot, social comments, broadcasts and mobile chat SDKs. Premium: custom pricing with on-prem deployment, whitelabel and personalized SLA. Annual billing saves about 20 percent.

## Funciones y capacidades clave

- **AI Agents That Resolve, Not Just Reply:** Agents learn from your help center, policies and catalog, answer in your brand voice on any channel, and take real actions such as looking up orders, bookings and accounts.
- **One Shared Omnichannel Inbox:** WhatsApp, web chat, email, Instagram, Messenger, Telegram, TikTok, LINE, Viber, SMS and voice land in one place with a unified customer profile.
- **Team Collaboration and Mobile Apps:** Assign, mention teammates and keep private notes on any conversation, with browser, iOS and Android apps for coverage anywhere.
- **Built-In Integrations:** Connects with Shopify, Stripe, Salesforce, Twilio, Meta platforms and Amazon Connect so the AI can read and update real business data.
- **Outbound and Broadcasts:** Run WhatsApp, SMS, Telegram and email campaigns, and send proactive updates like order or appointment notifications.

## Casos de uso principales

- **Automate order and returns queries (eCommerce support lead):** Answer order tracking, returns and stock questions on WhatsApp and web chat using live Shopify and Stripe data, and run back-in-stock campaigns.
- **Take bookings and menu questions (Restaurant manager):** Handle reservations, menus and delivery questions in chat, then collect post-visit feedback automatically.
- **Serve citizens on familiar channels (Public sector service team):** Give citizens permit and application status updates, book appointments and send notices over SMS and WhatsApp.
- **Qualify and book leads (Sales team):** Qualify leads via chat, book test drives or viewings, and route finance and trade-in questions to the right person.

## Fortalezas

- Free tier lets you test the unified inbox before paying
- Unusually wide channel coverage, including TikTok, LINE and Viber alongside WhatsApp and email
- AI Agents act on live data from Shopify, Stripe and other systems rather than only replying
- Clear per-seat pricing with a meaningful annual discount
- On-premises, whitelabel and custom SLA options for regulated or large buyers

## Limitaciones

- The most valuable AI Agent features sit in the Advanced tier, so the low-price plans are mostly inbox tooling
- WhatsApp Business Platform conversation fees are billed separately by Meta and can add up quickly
- Enterprise terms such as on-prem deployment and whitelabel require a custom contract
- Depth of native integrations varies, so unusual stacks may need middleware work

## Preguntas frecuentes

### How does Whelp work?
You connect your channels — WhatsApp, web chat, SMS, email, voice and social messaging — into a single shared inbox. AI Agents handle routine questions instantly and hand complex conversations to your team together with the full customer history.

### Do I need to install anything?
No. Whelp runs in the browser, and iOS and Android apps are available for agents working away from a desk. Some channels, such as the WhatsApp Business API, require a short verification with the provider.

### Are conversations limited?
Every plan includes unlimited conversations. WhatsApp Business Platform conversation fees are charged separately by Meta and are not included in the plan price.

### Can I cancel at any time?
Yes. You contact the team to cancel, and your plan keeps its features and limits until the end of the current billing cycle.

### What security and privacy measures are offered?
Cloud connections are encrypted, two-factor authentication is available, and on-premises deployment is offered for organisations that need maximum control over data.

### ¿Cuál es el tráfico mensual y la tendencia de crecimiento de Whelp?
Whelp recibe actualmente 23,69 mil visitas mensuales, con una variación de tráfico intermensual de -11,45 mil (tasa de crecimiento del -32,6 %). Su principal mercado de origen es Azerbaiyán (91,1 % de cuota), con 10,12 mil visitas directas/mes y — visitas de búsqueda orgánica/mes.

### ¿Whelp es gratis? ¿Cuál es su modelo de precios?
Whelp opera con un modelo de precios Freemium, De pago, Precio a consultar. Tiered per-seat pricing with a free entry point. Free: $0/month for one seat with a website live chat widget, unified inbox and unlimited conversations. Standard: $29/seat/month, adding WhatsApp Business API, Twilio SMS and calls, email, Instagram, Messenger, Telegram and a flow-based chatbot. Advanced: $79/seat/month, adding Whelp AI Agents, dynamic chatbot, social comments, broadcasts and mobile chat SDKs. Premium: custom pricing with on-prem deployment, whitelabel and personalized SLA. Annual billing saves about 20 percent. Las plataformas de facturación y pago compatibles incluyen: no indicado.

### ¿Cuáles son las mejores alternativas a Whelp en 2026?
Según el tráfico por categoría y el ajuste de funciones de OpenAITools.app, las cinco mejores alternativas a Whelp son: 1. Crisp (1,41 M visitas/mes); 2. Intercom (4,47 M visitas/mes); 3. Respond.io (1,61 M visitas/mes); 4. Callbell (487,98 mil visitas/mes); 5. Solvea (20,91 mil visitas/mes).

### ¿Qué plataformas y capacidades de IA principales admite Whelp?
Whelp está clasificada en Atención al cliente con IA, CRM con IA, Chatbot con IA, Asistente de IA, es compatible con las siguientes plataformas: Sitio web, y sus etiquetas de capacidades principales incluyen: Atención al cliente omnicanal, Automatización del servicio al cliente, Chatbot con IA, Bandeja de entrada compartida, CRM, Plataforma de soporte al cliente.

## Alternativas

| Nombre de la herramienta | Visitas mensuales | Modelo de precios | Comparar |
| :--- | :--- | :--- | :--- |
| [Crisp](https://openaitools.app/es/tool/crisp-chat) | 1.408.646 | Prueba gratuita, De pago, Precio a consultar, Gratis | [Comparar](https://openaitools.app/es/compare/crisp-chat-vs-whelp) |
| [Intercom](https://openaitools.app/es/tool/intercom-com) | 4.471.110 | Prueba gratuita, De pago | [Comparar](https://openaitools.app/es/compare/intercom-com-vs-whelp) |
| [Respond.io](https://openaitools.app/es/tool/respond-io) | 1.606.802 | Freemium | [Comparar](https://openaitools.app/es/compare/respond-io-vs-whelp) |
| [Callbell](https://openaitools.app/es/tool/callbell) | 487.975 | Freemium, Prueba gratuita, De pago, Precio a consultar | [Comparar](https://openaitools.app/es/compare/callbell-vs-whelp) |
| [Solvea](https://openaitools.app/es/tool/solvea) | 20.906 | De pago, Precio a consultar | [Comparar](https://openaitools.app/es/compare/solvea-vs-whelp) |
| [tawk.to](https://openaitools.app/es/tool/abdul-malik-ibrahim-jaber-hassan) | 5.726.823 | Freemium | [Comparar](https://openaitools.app/es/compare/abdul-malik-ibrahim-jaber-hassan-vs-whelp) |
| [Re:amaze](https://openaitools.app/es/tool/reamaze-com) | 455.787 | Prueba gratuita, De pago, Precio a consultar | [Comparar](https://openaitools.app/es/compare/reamaze-com-vs-whelp) |
| [SaleWisely](https://openaitools.app/es/tool/salewisely) | 187.721 | Freemium, Precio a consultar | [Comparar](https://openaitools.app/es/compare/salewisely-vs-whelp) |
| [Hiver](https://openaitools.app/es/tool/hiver) | 140.328 | Freemium, Prueba gratuita, De pago, Gratis | [Comparar](https://openaitools.app/es/compare/hiver-vs-whelp) |
| [Gallabox](https://openaitools.app/es/tool/gallabox) | 138.074 | Prueba gratuita, Precio a consultar | [Comparar](https://openaitools.app/es/compare/gallabox-vs-whelp) |
| [Chaport](https://openaitools.app/es/tool/chaport-com) | 1.458.924 | Freemium | [Comparar](https://openaitools.app/es/compare/chaport-com-vs-whelp) |
| [Richpanel](https://openaitools.app/es/tool/richpanel) | 384.348 | Prueba gratuita, Precio a consultar | [Comparar](https://openaitools.app/es/compare/richpanel-vs-whelp) |

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Fuente: https://openaitools.app/es/tool/whelp