# Convi

Selon la télémétrie OpenAITools.app vérifiée le 2026-11-11, Convi (conviapp.com) est une plateforme d'IA indexée sous AI Copilot générant 0 visites mensuelles avec un delta de trafic mensuel de +0 (0 %). Son marché géographique principal est Global (— de part de trafic), et elle fonctionne selon un modèle tarifaire Freemium, Essai gratuit. Les principales alternatives concurrentes par volume mensuel incluent Rep AI : concierge de vente pour l'e-commerce (28,85 k visites/mois), Gorgias (2,66 M visites/mois), Vanchat (7,07 k visites/mois).

Convi is an AI commerce copilot for Shopify merchants that combines a shopping assistant, a support assistant and an insights assistant in one app. It answers shopper questions instantly, recommends products from your live catalog, resolves order and subscription actions, and turns every conversation into data you can use to improve sales and service. Install takes about five minutes, with a 7-day free trial and no credit card required.

## Télémétrie et spécifications clés

| Métrique | Valeur |
| :--- | :--- |
| Nom de l'outil | Convi |
| Identifiant | convi |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Domaine officiel | conviapp.com |
| URL du site web | https://conviapp.com |
| Catégories | AI Copilot, Assistant commercial IA, Service client IA, Chatbot IA, Vente assistée par IA, Moteur de recherche IA |
| Modèle tarifaire | Freemium, Essai gratuit |
| Visites mensuelles | 0 |
| Variation du trafic mensuel | 0 |
| Taux de croissance mensuel | 0 % |
| Marché principal | Global |
| Part de marché | — |
| Visites directes | 0 |
| Visites de recherche organique | 0 |
| Visites sociales | 0 |
| Visites par référencement | 0 |
| Visites par e-mail | 0 |
| Score d'avis | 4,2 |
| Nombre d'enregistrements | 0 |
| Plateformes prises en charge | Site web |
| Plateformes de facturation |  |
| Attributs | Tarification: Freemium; Tarification: Essai gratuit; Fonctionnalités: Site web |
| Étiquettes | Commerce IA, Application Shopify, Automatisation du support client, Chat en direct, Recherche IA, automatisation des ventes, Optimisation de conversion, Augmentation du panier moyen (AOV), IA pour le e-commerce, Chatbot, engagement client, Automatisation intelligente |

## Aperçu

Convi is an AI commerce copilot for Shopify merchants that combines a shopping assistant, a support assistant and an insights assistant in one app. It answers shopper questions instantly, recommends products from your live catalog, resolves order and subscription actions, and turns every conversation into data you can use to improve sales and service. Install takes about five minutes, with a 7-day free trial and no credit card required.

## Tarifs et offres

Free to start, with a 7-day free trial and no credit card required. Convi also lists Business and Enterprise tiers that are quoted directly by the Convi team for larger or higher-volume stores. Exact prices are not published on the homepage.

## Fonctionnalités clés et capacités

- **Shopping Assistant:** A storefront assistant that understands shopper intent and recommends the right product from your catalog, helping convert browsing into purchases.
- **Support Assistant:** Resolves customer inquiries instantly in your brand voice, day or night and in any language, aiming to close conversations without a human handover.
- **Insights Assistant:** Turns every customer interaction into actionable data so you can see trends, spot gaps and improve performance continuously.
- **Verified Order and Cart Actions:** Order changes and subscription actions are bound to the shopper that Shopify itself verified, and someone else's order is reported as not found rather than refused.
- **Headless API and Multi-Channel:** A key-authenticated API runs the same assistant, search and attribution on Hydrogen, Next.js or custom frontends, while email and WhatsApp, Instagram and Messenger channels share the same catalog.
- **Revenue Attribution:** A Revenue tab shows assisted revenue, AOV lift against your store-wide average, the visit-to-sale funnel and Convi's share of store orders, exportable as CSV.

## Cas d'usage principaux

- **Convert more storefront browsers with an AI shopping assistant (Shopify Store Owner):** A Shopify merchant installs Convi so the storefront widget answers pre-sale questions, recommends matching products and walks shoppers toward checkout without a live agent.
- **Cut ticket volume with always-on automated support (E-commerce Support Lead):** The support assistant resolves order status, policy and subscription questions around the clock, reducing ticket volume and handing off only the cases that need a human.
- **Turn customer conversations into merchandising insight (Growth or Merchandising Manager):** The Insights assistant captures what shoppers actually ask, so merchandising and CX teams can fix catalog gaps, wording and friction points using real conversation data.
- **Extend Convi to headless and custom storefronts (Headless Commerce Developer):** Brands with Hydrogen, Next.js or custom frontends use Convi's key-authenticated API to power the same assistant, search and revenue attribution outside the standard theme.

## Forces

- One app covers sales, support and analytics instead of stitching together separate tools
- Instant multilingual responses and product recommendations aimed at reducing cart abandonment
- Strong documented compliance posture including a countersignable DPA, GDPR/UK GDPR/FADP alignment and a public subprocessor list
- Verified shopper actions help prevent the assistant from acting on the wrong order
- Revenue attribution and CSV export give merchants measurable proof of impact
- 7-day free trial with no credit card lowers the barrier to testing

## Limites

- Requires a Shopify store to use the storefront widget and app features
- Advanced requirements like headless API, DPA countersigning and revenue attribution matter mostly to larger stores
- Business/enterprise tiers are custom-quoted, so exact costs need a sales conversation
- Deeper setup (custom storefronts, multi-channel) takes more effort than a one-click install

## Questions fréquentes

### What exactly is Convi?
Convi is an AI support and shopping assistant built for Shopify. It unifies three assistants — Shopping, Support and Insights — so shoppers get instant answers and product recommendations while merchants get conversation analytics and revenue attribution from the same dashboard.

### Do I have to pay to try Convi?
Not to start. Convi offers a 7-day free trial with no credit card required, and it is described as free to start. Business and enterprise plans for larger, higher-volume stores are arranged through the Convi team.

### How long does setup take?
Setup is designed to take about five minutes after installing the app from the Shopify App Store. The storefront widget, inline embed, email and messaging channels all run the same assistant with the same catalog and order tools once connected.

### How does Convi handle data privacy and compliance?
Yes. Convi states that it is the processor and the merchant is the controller of shopper conversation data, publishes a DPA it will countersign, aligns with GDPR, UK GDPR and Swiss FADP, names every subprocessor publicly and applies EU Standard Contractual Clauses to transfers.

### What kind of performance does Convi report?
Convi presents performance figures drawn from its 15 highest-volume stores measured in September 2026, including a median 96.9% of conversations resolved without a handover across 40,780 conversations measured, and an average response time under 5 seconds. These are vendor-reported metrics, so results vary by store.

### Quel est le trafic mensuel et la tendance de croissance de Convi ?
Convi reçoit actuellement 0 visites mensuelles, avec une variation de trafic mensuelle de +0 (taux de croissance de 0 %). Son marché source principal est Global (— de part), dont 0 visites directes/mois et 0 visites de recherche organique/mois.

### Convi est-il gratuit ? Quel est son modèle tarifaire ?
Convi fonctionne selon un modèle tarifaire Freemium, Essai gratuit. Free to start, with a 7-day free trial and no credit card required. Convi also lists Business and Enterprise tiers that are quoted directly by the Convi team for larger or higher-volume stores. Exact prices are not published on the homepage. Les plateformes de facturation et de paiement prises en charge incluent : non répertorié.

### Quelles sont les meilleures alternatives à Convi en 2026 ?
Sur la base du trafic de catégorie et de l'adéquation des fonctionnalités sur OpenAITools.app, les cinq principales alternatives à Convi sont : 1. Rep AI : concierge de vente pour l'e-commerce (28,85 k visites/mois); 2. Gorgias (2,66 M visites/mois); 3. Vanchat (7,07 k visites/mois); 4. Jarvis AI (288,43 k visites/mois); 5. bestchat.com (4,86 k visites/mois).

### Quelles plateformes et capacités d'IA principales Convi prend-il en charge ?
Convi est classé sous AI Copilot, Assistant commercial IA, Service client IA, Chatbot IA, prend en charge les plateformes suivantes : Site web, et ses étiquettes de capacités principales incluent : Commerce IA, Application Shopify, Automatisation du support client, Chat en direct, Recherche IA, automatisation des ventes.

## Alternatives

| Nom de l'outil | Visites mensuelles | Modèle tarifaire | Comparer |
| :--- | :--- | :--- | :--- |
| [Rep AI : concierge de vente pour l'e-commerce](https://openaitools.app/fr/tool/rep-ai-sales-concierge-for-ecommerce) | 28 849 | Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/convi-vs-rep-ai-sales-concierge-for-ecommerce) |
| [Gorgias](https://openaitools.app/fr/tool/gorgias) | 2 660 498 | Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/convi-vs-gorgias) |
| [Vanchat](https://openaitools.app/fr/tool/vanchat) | 7 074 | Essai gratuit | [Comparer](https://openaitools.app/fr/compare/convi-vs-vanchat) |
| [Jarvis AI](https://openaitools.app/fr/tool/jarvis-ai) | 288 425 | Freemium | [Comparer](https://openaitools.app/fr/compare/convi-vs-jarvis-ai) |
| [bestchat.com](https://openaitools.app/fr/tool/bestchat-com) | 4 860 | Essai gratuit, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/bestchat-com-vs-convi) |
| [Molin AI](https://openaitools.app/fr/tool/molin-ai) | 12 265 | Freemium, Payant | [Comparer](https://openaitools.app/fr/compare/convi-vs-molin-ai) |
| [Chaport](https://openaitools.app/fr/tool/chaport-com) | 1 458 924 | Freemium | [Comparer](https://openaitools.app/fr/compare/chaport-com-vs-convi) |
| [VOC.AI Chatbot](https://openaitools.app/fr/tool/vocai-chatbot) | 89 449 | Payant | [Comparer](https://openaitools.app/fr/compare/convi-vs-vocai-chatbot) |
| [SaleWisely](https://openaitools.app/fr/tool/salewisely) | 187 721 | Freemium, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/convi-vs-salewisely) |
| [Juphy AI](https://openaitools.app/fr/tool/juphy-3-0) | 408 | Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/convi-vs-juphy-3-0) |
| [Re:amaze](https://openaitools.app/fr/tool/reamaze-com) | 455 787 | Essai gratuit, Payant, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/convi-vs-reamaze-com) |
| [Siena AI](https://openaitools.app/fr/tool/siena-ai) | 45 593 | Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/convi-vs-siena-ai) |

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Source : https://openaitools.app/fr/tool/convi