# ModAI

Selon la télémétrie OpenAITools.app vérifiée le 2026-11-11, ModAI (modai.app) est une plateforme d'IA indexée sous Chatbot IA générant 611 visites mensuelles avec un delta de trafic mensuel de -876 (-58,9 %). Son marché géographique principal est Pérou (80,7 % de part de trafic), et elle fonctionne selon un modèle tarifaire Freemium. Les principales alternatives concurrentes par volume mensuel incluent DocsBot AI (495,28 k visites/mois), Intercom (4,47 M visites/mois), tawk.to (5,73 M visites/mois).

ModAI is an AI-powered Discord support bot that answers tickets from your own knowledge base, escalates complex issues to your team, and handles community support in over 30 languages 24/7.

## Télémétrie et spécifications clés

| Métrique | Valeur |
| :--- | :--- |
| Nom de l'outil | ModAI |
| Identifiant | modai |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Domaine officiel | modai.app |
| URL du site web | https://modai.app |
| Catégories | Chatbot IA, Service client IA, Assistant IA, Générateur de réponses IA, Base de connaissances IA, AI Agent |
| Modèle tarifaire | Freemium |
| Visites mensuelles | 611 |
| Variation du trafic mensuel | -876 |
| Taux de croissance mensuel | -58,9 % |
| Marché principal | Pérou |
| Part de marché | 80,7 % |
| Visites directes | 227 |
| Visites de recherche organique | 0 |
| Visites sociales | 0 |
| Visites par référencement | 73 |
| Visites par e-mail | 23 |
| Score d'avis | 4,1 |
| Nombre d'enregistrements | 0 |
| Plateformes prises en charge | Site web |
| Plateformes de facturation |  |
| Attributs | Fonctionnalités: Site web; Tarification: Freemium; Tarification: Payant; Tarification: Tarifs sur demande |
| Étiquettes | Bot Discord, Support IA, Modération de communauté, Système de tickets, Base de connaissances, Support client, Chatbot IA, automatisation Discord |

## Aperçu

ModAI is an AI-powered Discord support bot that answers tickets from your own knowledge base, escalates complex issues to your team, and handles community support in over 30 languages 24/7.

## Tarifs et offres

Freemium with published tiers: Free at $0/month (100 AI responses, 20 knowledge base entries), Premium at $29/month (1,000 responses, 100 knowledge base items), and Enterprise at $99/month (20,000 responses, unlimited knowledge base). A custom plan is available on request. Yearly billing saves 20%.

## Fonctionnalités clés et capacités

- **AI support tickets from your knowledge base:** ModAI answers questions inside Discord tickets based on your documentation, FAQs, website content and past conversations, without keyword-only matching.
- **Knowledge base training:** Upload documents, scrape your website or import existing Discord conversations to build a support foundation the AI can reason over.
- **Auto escalation and ticketing:** When a question exceeds the AI's knowledge, it escalates to your team and keeps a ticket transcript so context is never lost.
- **30+ languages:** Members can ask in their own language and receive answers in over 30 languages, regardless of the language your knowledge base is written in.
- **Ticket management dashboard:** Track open tickets, AI-handled versus escalated cases and response performance from a single dashboard.

## Cas d'usage principaux

- **Automate routine support tickets (Discord community managers):** Handle repetitive member questions outside peak hours so your moderators can focus on real issues.
- **Support high-volume trading servers (Prop firms and crypto groups):** Give traders and members instant answers on onboarding, roles, payouts and rules without a large support roster.
- **Scale support without hiring (SaaS and product teams):** Launch support with training on your documentation and scale response capacity alongside your user base.
- **Serve multilingual members (Global communities):** Let members ask in their own language and receive answers in 30+ languages from one knowledge base.

## Forces

- Answers repetitive Discord tickets automatically from your own documentation, not canned replies
- Escalation and transcripts ensure complex issues still reach humans
- Supports 30+ languages regardless of your knowledge base language
- Clear, published pricing with a genuinely usable free tier
- Fast setup: add the bot, upload docs, and it starts handling tickets

## Limites

- Free tier's 100 responses/month and 20 knowledge base entries are quickly outgrown
- Value depends on how well your documentation is written and kept current
- Focused on Discord and WhatsApp support, so other channels need separate tools
- No public free trial length beyond the free plan's monthly quota

## Questions fréquentes

### What is ModAI?
ModAI is an AI support and moderation bot for Discord. It answers members' questions inside support tickets using your documentation, website content and previous conversations, and escalates anything it cannot handle to your human team.

### How does the AI learn my knowledge base?
ModAI learns from documents you upload, FAQs, your website content and previous Discord conversations. The system keeps improving as it processes more of your content, and it understands context and relationships rather than just matching keywords.

### What happens when the AI can't answer a question?
It recognizes when a question exceeds its knowledge, escalates the ticket to your team, and keeps a transcript so no context is lost.

### How long does it take to set up?
Setup is three steps: add the bot to your Discord server in seconds, upload your website, knowledge base and FAQs for training, and let ModAI handle tickets as soon as members open them.

### How much does ModAI cost?
The Free plan includes 100 AI responses per month and 20 knowledge base entries. Premium is $29/month with 1,000 responses and 100 knowledge base items, and Enterprise is $99/month with 20,000 responses and unlimited knowledge base. Custom plans are available on request.

### Quel est le trafic mensuel et la tendance de croissance de ModAI ?
ModAI reçoit actuellement 611 visites mensuelles, avec une variation de trafic mensuelle de -876 (taux de croissance de -58,9 %). Son marché source principal est Pérou (80,7 % de part), dont 227 visites directes/mois et 0 visites de recherche organique/mois.

### ModAI est-il gratuit ? Quel est son modèle tarifaire ?
ModAI fonctionne selon un modèle tarifaire Freemium. Freemium with published tiers: Free at $0/month (100 AI responses, 20 knowledge base entries), Premium at $29/month (1,000 responses, 100 knowledge base items), and Enterprise at $99/month (20,000 responses, unlimited knowledge base). A custom plan is available on request. Yearly billing saves 20%. Les plateformes de facturation et de paiement prises en charge incluent : non répertorié.

### Quelles sont les meilleures alternatives à ModAI en 2026 ?
Sur la base du trafic de catégorie et de l'adéquation des fonctionnalités sur OpenAITools.app, les cinq principales alternatives à ModAI sont : 1. DocsBot AI (495,28 k visites/mois); 2. Intercom (4,47 M visites/mois); 3. tawk.to (5,73 M visites/mois); 4. Kayako (168,21 k visites/mois); 5. Wallu (621 visites/mois).

### Quelles plateformes et capacités d'IA principales ModAI prend-il en charge ?
ModAI est classé sous Chatbot IA, Service client IA, Assistant IA, Générateur de réponses IA, prend en charge les plateformes suivantes : Site web, et ses étiquettes de capacités principales incluent : Bot Discord, Support IA, Modération de communauté, Système de tickets, Base de connaissances, Support client.

## Alternatives

| Nom de l'outil | Visites mensuelles | Modèle tarifaire | Comparer |
| :--- | :--- | :--- | :--- |
| [DocsBot AI](https://openaitools.app/fr/tool/docsbot-ai) | 495 278 | Freemium | [Comparer](https://openaitools.app/fr/compare/docsbot-ai-vs-modai) |
| [Intercom](https://openaitools.app/fr/tool/intercom-com) | 4 471 110 | Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/intercom-com-vs-modai) |
| [tawk.to](https://openaitools.app/fr/tool/abdul-malik-ibrahim-jaber-hassan) | 5 726 823 | Freemium | [Comparer](https://openaitools.app/fr/compare/abdul-malik-ibrahim-jaber-hassan-vs-modai) |
| [Kayako](https://openaitools.app/fr/tool/kayako) | 168 212 | Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/kayako-vs-modai) |
| [Wallu](https://openaitools.app/fr/tool/wallu) | 621 | Freemium | [Comparer](https://openaitools.app/fr/compare/modai-vs-wallu) |
| [eesel AI](https://openaitools.app/fr/tool/eesel-ai) | 556 113 | Freemium, Essai gratuit, Payant, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/eesel-ai-vs-modai) |
| [Help.center](https://openaitools.app/fr/tool/help-center) | 34 351 | Freemium | [Comparer](https://openaitools.app/fr/compare/help-center-vs-modai) |
| [Mava](https://openaitools.app/fr/tool/mava) | 32 375 | Freemium, Payant | [Comparer](https://openaitools.app/fr/compare/mava-vs-modai) |
| [Chaport](https://openaitools.app/fr/tool/chaport-com) | 1 458 924 | Freemium | [Comparer](https://openaitools.app/fr/compare/chaport-com-vs-modai) |
| [BoldDesk](https://openaitools.app/fr/tool/bolddesk) | 124 232 | Essai gratuit, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/bolddesk-vs-modai) |
| [LiveChatAI](https://openaitools.app/fr/tool/livechatai) | 61 618 | Freemium, Payant | [Comparer](https://openaitools.app/fr/compare/livechatai-vs-modai) |
| [Crisp](https://openaitools.app/fr/tool/crisp-chat) | 1 408 646 | Essai gratuit, Payant, Tarifs sur demande, Gratuit | [Comparer](https://openaitools.app/fr/compare/crisp-chat-vs-modai) |

---
Source : https://openaitools.app/fr/tool/modai