# Spokk

Selon la télémétrie OpenAITools.app vérifiée le 2026-11-11, Spokk (spokk.io) est une plateforme d'IA indexée sous Générateur d'avis IA générant 10,88 k visites mensuelles avec un delta de trafic mensuel de -420 (-3,7 %). Son marché géographique principal est États-Unis (32 % de part de trafic), et elle fonctionne selon un modèle tarifaire Freemium, Essai gratuit, Payant, Tarifs sur demande. Les principales alternatives concurrentes par volume mensuel incluent Reviewly AI (17,56 k visites/mois), MARA AI (assistant de réponse aux avis) (32,14 k visites/mois), RightResponse AI (8,53 k visites/mois).

Spokk is a customer feedback and reputation platform that turns a short post-visit answer into a ready-to-post Google review. After each visit it texts or emails the customer a one-minute form, then AI writes a review draft from their own words that they can edit and post from their own Google account with a single tap. Around that core it wraps loyalty rewards, referral codes, memberships, testimonials and AI-assisted review replies.

## Télémétrie et spécifications clés

| Métrique | Valeur |
| :--- | :--- |
| Nom de l'outil | Spokk |
| Identifiant | spokk |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Domaine officiel | spokk.io |
| URL du site web | https://www.spokk.io |
| Catégories | Générateur d'avis IA, Service client IA, Marketing IA, Générateur de texte IA |
| Modèle tarifaire | Freemium, Essai gratuit, Payant, Tarifs sur demande |
| Visites mensuelles | 10 880 |
| Variation du trafic mensuel | -420 |
| Taux de croissance mensuel | -3,7 % |
| Marché principal | États-Unis |
| Part de marché | 32 % |
| Visites directes | 4 352 |
| Visites de recherche organique | — |
| Visites sociales | — |
| Visites par référencement | 1 124 |
| Visites par e-mail | 347 |
| Score d'avis | 4,1 |
| Nombre d'enregistrements | 1 |
| Plateformes prises en charge | Site web |
| Plateformes de facturation |  |
| Attributs | Fonctionnalités: Site web; Tarification: Freemium; Tarification: Essai gratuit; Tarification: Payant; Tarification: Tarifs sur demande |
| Étiquettes | Retours clients, Gestion des avis, génération d'avis par IA, Réputation en ligne, Satisfaction client, Enquête, Gestion de la réputation, Expérience client |

## Aperçu

Spokk is a customer feedback and reputation platform that turns a short post-visit answer into a ready-to-post Google review. After each visit it texts or emails the customer a one-minute form, then AI writes a review draft from their own words that they can edit and post from their own Google account with a single tap. Around that core it wraps loyalty rewards, referral codes, memberships, testimonials and AI-assisted review replies.

## Tarifs et offres

One plan starting at $149/month billed yearly ($1,788/year), or $179/month monthly with no contract. Unlimited locations and team members. 14-day free trial with no credit card, plus a 60-day money-back guarantee. HIPAA-oriented Healthcare plan from $249/month billed annually; agency plan from $3,000/year for unlimited client accounts. Final pricing is quoted on a short call based on features and monthly customer volume.

## Fonctionnalités clés et capacités

- **AI review drafts from real feedback:** Customers answer a one-minute post-visit form, and Spokk writes a review draft strictly from their own answers, honest to their star rating and free of invented detail.
- **One-tap posting flow:** Every draft is copy-and-open ready: one tap copies the text and opens your Google review page, and the customer posts it themselves from their own Google account.
- **AI review reply assistant:** Every Google review lands in Spokk with an AI-suggested reply matched to what the reviewer said, ready to edit and post without leaving the dashboard.
- **Loyalty, referrals and memberships:** A digital loyalty card, personal referral codes for each customer, and paid memberships keep people coming back and bring their friends along, with no app to download.
- **Feedback-to-review dashboard:** Visits, requests sent, form opens, feedback received, Google reviews, average rating and response rate are all tracked in one dashboard.

## Cas d'usage principaux

- **Steady Google review flow for a salon or clinic (Local service business owner):** Owner-operators in beauty, wellness and hospitality send a one-minute form after each visit so reviews arrive steadily instead of in bursts after a reminder campaign.
- **Reputation management across several branches (Multi-location manager):** A single account covers every site, since locations and team members are unlimited, and one dashboard shows ratings and response rates across the group.
- **Fast, consistent replies to Google reviews (Customer experience lead):** Spokk suggests a reply for each incoming review so a lean team can acknowledge both praise and complaints quickly and in the right tone.
- **Retention and review tooling under one agency roof (Marketing agency):** The agency's three-year plan runs client accounts white-labelled on their own brand and domain from one pool of yearly credits.

## Forces

- AI drafts come only from the customer's own words, so reviews stay honest and specific
- One-tap copy-and-open flow makes posting easy from the customer's own Google account
- Unlimited locations and team members, avoiding per-site fees that rival tools charge
- Loyalty, referrals, memberships and AI review replies bundled into the same plan
- 14-day free trial plus a generous 60-day money-back guarantee on the yearly payment

## Limites

- Pricing is quoted per account on a sales call rather than published as fixed self-serve tiers
- No standalone free tier beyond the 14-day full-feature trial
- Review drafting is built around Google reviews, so other review platforms get less native support
- Custom builds and setup depend on a scheduled call, which adds onboarding friction for fast movers

## Questions fréquentes

### How does Spokk turn customer feedback into a Google review?
It sends a short text or email a couple of hours after the visit with a one-minute feedback form. The customer answers with a few taps or a line of their own words, and Spokk's AI drafts a review from exactly what they said. A single tap copies the draft and opens your Google review page, and the customer posts it from their own Google account.

### How much does Spokk cost?
Spokk starts at $149 per month when billed yearly, or $179 per month on flexible monthly billing with no contract. Locations and team members are unlimited, so multi-site businesses are not charged per site. There is a HIPAA-oriented Healthcare plan from $249 per month billed annually, and an agency plan from $3,000 a year for unlimited client accounts.

### Is there a free trial?
Yes. You get 14 days with every feature switched on and no credit card required. If you go on to pay, the first 60 days are covered by a full money-back guarantee on the yearly payment, so you can test it with real customers before committing.

### Does Spokk post reviews automatically for customers?
No. Spokk never posts on a customer's behalf. The AI writes the draft, the customer can change any word, and they publish it themselves from their own Google account. Reviews are built only from what the customer actually told you.

### What else is included besides AI review drafts?
It also includes a digital loyalty card, personal referral codes, paid memberships, text and video testimonials, QR-code feedback forms in five languages, AI-suggested replies to incoming Google reviews, staff performance ratings, and integrations such as HubSpot, Zoho and GoHighLevel plus API access.

### Quel est le trafic mensuel et la tendance de croissance de Spokk ?
Spokk reçoit actuellement 10,88 k visites mensuelles, avec une variation de trafic mensuelle de -420 (taux de croissance de -3,7 %). Son marché source principal est États-Unis (32 % de part), dont 4,35 k visites directes/mois et — visites de recherche organique/mois.

### Spokk est-il gratuit ? Quel est son modèle tarifaire ?
Spokk fonctionne selon un modèle tarifaire Freemium, Essai gratuit, Payant, Tarifs sur demande. One plan starting at $149/month billed yearly ($1,788/year), or $179/month monthly with no contract. Unlimited locations and team members. 14-day free trial with no credit card, plus a 60-day money-back guarantee. HIPAA-oriented Healthcare plan from $249/month billed annually; agency plan from $3,000/year for unlimited client accounts. Final pricing is quoted on a short call based on features and monthly customer volume. Les plateformes de facturation et de paiement prises en charge incluent : non répertorié.

### Quelles sont les meilleures alternatives à Spokk en 2026 ?
Sur la base du trafic de catégorie et de l'adéquation des fonctionnalités sur OpenAITools.app, les cinq principales alternatives à Spokk sont : 1. Reviewly AI (17,56 k visites/mois); 2. MARA AI (assistant de réponse aux avis) (32,14 k visites/mois); 3. RightResponse AI (8,53 k visites/mois); 4. Rannkly (49,94 k visites/mois); 5. FullReviews (433 visites/mois).

### Quelles plateformes et capacités d'IA principales Spokk prend-il en charge ?
Spokk est classé sous Générateur d'avis IA, Service client IA, Marketing IA, Générateur de texte IA, prend en charge les plateformes suivantes : Site web, et ses étiquettes de capacités principales incluent : Retours clients, Gestion des avis, génération d'avis par IA, Réputation en ligne, Satisfaction client, Enquête.

## Alternatives

| Nom de l'outil | Visites mensuelles | Modèle tarifaire | Comparer |
| :--- | :--- | :--- | :--- |
| [Reviewly AI](https://openaitools.app/fr/tool/reviewly-ai) | 17 557 | Essai gratuit, Payant, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/reviewly-ai-vs-spokk) |
| [MARA AI (assistant de réponse aux avis)](https://openaitools.app/fr/tool/ai-review-reply-assistant) | 32 140 | Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/ai-review-reply-assistant-vs-spokk) |
| [RightResponse AI](https://openaitools.app/fr/tool/rightresponse-ai) | 8 530 | Essai gratuit, Payant, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/rightresponse-ai-vs-spokk) |
| [Rannkly](https://openaitools.app/fr/tool/rannkly) | 49 941 | Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/rannkly-vs-spokk) |
| [FullReviews](https://openaitools.app/fr/tool/fullreviews) | 433 | Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/fullreviews-vs-spokk) |
| [MagicReply](https://openaitools.app/fr/tool/magicreply-ai) | 330 | Freemium | [Comparer](https://openaitools.app/fr/compare/magicreply-ai-vs-spokk) |
| [BravoClient](https://openaitools.app/fr/tool/bravoclient) | 173 | Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/bravoclient-vs-spokk) |
| [Trustguide.ai](https://openaitools.app/fr/tool/trustguide-ai) | 8 965 | Gratuit | [Comparer](https://openaitools.app/fr/compare/spokk-vs-trustguide-ai) |
| [AIApply](https://openaitools.app/fr/tool/roast-your-linkedin-profile-free) | 1 606 159 | Payant | [Comparer](https://openaitools.app/fr/compare/roast-your-linkedin-profile-free-vs-spokk) |
| [GeniusReview](https://openaitools.app/fr/tool/geniusreview) | 1 037 | Essai gratuit | [Comparer](https://openaitools.app/fr/compare/geniusreview-vs-spokk) |
| [ProhostAI](https://openaitools.app/fr/tool/prohostai) | 19 900 | Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/prohostai-vs-spokk) |
| [VOC.AI Chatbot](https://openaitools.app/fr/tool/vocai-chatbot) | 89 449 | Payant | [Comparer](https://openaitools.app/fr/compare/spokk-vs-vocai-chatbot) |

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Source : https://openaitools.app/fr/tool/spokk