# Stylo

Selon la télémétrie OpenAITools.app vérifiée le 2026-11-11, Stylo (askstylo.com) est une plateforme d'IA indexée sous Assistant IA générant 3,38 k visites mensuelles avec un delta de trafic mensuel de +816 (+31,8 %). Son marché géographique principal est États-Unis (62,6 % de part de trafic), et elle fonctionne selon un modèle tarifaire Essai gratuit, Payant. Les principales alternatives concurrentes par volume mensuel incluent tawk.to (5,73 M visites/mois), Kayako (168,21 k visites/mois), Intercom (4,47 M visites/mois).

Stylo is a suite of AI apps that sit inside Zendesk and help support teams answer tickets faster. It reads the customer conversation, works out the underlying problem, and drafts a reply your agents can review and send.

## Télémétrie et spécifications clés

| Métrique | Valeur |
| :--- | :--- |
| Nom de l'outil | Stylo |
| Identifiant | stylo |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Domaine officiel | askstylo.com |
| URL du site web | https://askstylo.com |
| Catégories | Assistant IA, Service client IA, Générateur de réponses IA, Base de connaissances IA, Traduction IA, Résumeur IA |
| Modèle tarifaire | Essai gratuit, Payant |
| Visites mensuelles | 3 381 |
| Variation du trafic mensuel | 816 |
| Taux de croissance mensuel | +31,8 % |
| Marché principal | États-Unis |
| Part de marché | 62,6 % |
| Visites directes | 1 339 |
| Visites de recherche organique | — |
| Visites sociales | — |
| Visites par référencement | 344 |
| Visites par e-mail | 119 |
| Score d'avis | 4,3 |
| Nombre d'enregistrements | 1 |
| Plateformes prises en charge | Site web |
| Plateformes de facturation |  |
| Attributs | Fonctionnalités: Site web; Tarification: Essai gratuit; Tarification: Payant |
| Étiquettes | Assistant IA pour Zendesk, Support client par IA, Automatisation du service client, IA pour helpdesk, Génération de réponses aux tickets, Résumé d'appels, Gestion de base de connaissances |

## Aperçu

Stylo is a suite of AI apps that sit inside Zendesk and help support teams answer tickets faster. It reads the customer conversation, works out the underlying problem, and drafts a reply your agents can review and send.

## Tarifs et offres

Free plan for the Help Center Scorecard. Paid plans are billed per agent: Basic $15/agent/month ($12.75 yearly), Growth $20 ($17 yearly), Professional $25 ($21.25 yearly). AI usage is metered on top via response credits ($0.35 pay-as-you-go or $0.20 prepaid per response), call summarization and character-based translation. Enterprise pricing is available for teams outside the Zendesk ecosystem.

## Fonctionnalités clés et capacités

- **Reply drafting inside Zendesk:** Stylo Assist reads the ticket, works out the customer's real problem and writes a reply grounded in your knowledge base and connected integrations, ready for an agent to approve.
- **Brand voice control:** Configure how Stylo should sound so drafted replies match your existing tone of voice instead of reading like a generic AI output.
- **Sentiment scoring:** Score incoming tickets by customer sentiment so supervisors can spot and escalate frustrated or at-risk conversations before they churn.
- **Voice AI and call summarization:** Transcribe support calls, summarize them automatically and drop the outcome back onto the relevant ticket for a clean audit trail.
- **Scribe and Help Center Scorecard:** Get a free monthly report on how AI-ready your help center is, then use Scribe to draft, translate and improve the articles themselves.

## Cas d'usage principaux

- **Clear the ticket queue faster (Support agent):** Open a ticket, read Stylo's suggested reply, adjust the details and send. Agents spend less time writing from scratch and more time on genuinely difficult cases.
- **Spot unhappy customers early (Support team lead):** Use sentiment scores to triage the inbox, escalate at-risk conversations and keep SLA response times under control during busy periods.
- **Fix the content behind weak answers (Knowledge base manager):** Run the Help Center Scorecard to find structural gaps, then use Scribe to rewrite, translate and expand the articles that agents rely on most.
- **Scale support without extra headcount (CX operations lead):** Measure response credits and deflection as usage grows, so you can prove the ROI of AI-assisted support against hiring another agent.

## Forces

- Native Zendesk apps, so agents do not need a separate tool or browser tab
- Draft quality improves when you connect tools like Shopify for real order context
- Transparent per-agent pricing with a free tier and a no-credit-card trial
- Metered AI credits mean light teams are not paying for unused capacity
- Voice summarization, sentiment and knowledge base tooling all live in one suite

## Limites

- The value depends heavily on Zendesk: it is not useful for teams on other help desks
- Response credits are metered separately, so costs scale with ticket volume in a way that is harder to predict
- Full suite features are locked behind the higher Professional tier
- Some quality tuning (model tuning, custom reporting) requires contacting sales

## Questions fréquentes

### Do I need Zendesk to use Stylo?
Yes. Stylo is built as a suite of apps that run inside Zendesk, so it is designed for teams already using Zendesk for support. Pricing does allow enterprise conversations if you want to extend outside the Zendesk ecosystem.

### Is there a free trial?
Stylo is added to your Zendesk instance and offers a trial period with no credit card required, plus an ongoing free plan covering the Help Center Scorecard.

### How does AI usage get charged?
On top of the per-agent subscription, AI actions consume credits: response credits are $0.35 pay-as-you-go or $0.20 prepaid, call summarization is $0.20 or $0.15 per call prepaid, and translation is charged per 100,000 characters. Growth and Professional plans bundle a monthly allowance.

### Can Stylo write in our brand voice?
Yes. Brand voice is configurable, and Stylo uses your knowledge base and integrations for context so drafts sound like your team rather than a generic chatbot.

### What is the Help Center Scorecard?
It is a free monthly report that grades how well your help center is structured for AI consumption, highlighting gaps that cause weak or missing automated answers.

### Quel est le trafic mensuel et la tendance de croissance de Stylo ?
Stylo reçoit actuellement 3,38 k visites mensuelles, avec une variation de trafic mensuelle de +816 (taux de croissance de +31,8 %). Son marché source principal est États-Unis (62,6 % de part), dont 1,34 k visites directes/mois et — visites de recherche organique/mois.

### Stylo est-il gratuit ? Quel est son modèle tarifaire ?
Stylo fonctionne selon un modèle tarifaire Essai gratuit, Payant. Free plan for the Help Center Scorecard. Paid plans are billed per agent: Basic $15/agent/month ($12.75 yearly), Growth $20 ($17 yearly), Professional $25 ($21.25 yearly). AI usage is metered on top via response credits ($0.35 pay-as-you-go or $0.20 prepaid per response), call summarization and character-based translation. Enterprise pricing is available for teams outside the Zendesk ecosystem. Les plateformes de facturation et de paiement prises en charge incluent : non répertorié.

### Quelles sont les meilleures alternatives à Stylo en 2026 ?
Sur la base du trafic de catégorie et de l'adéquation des fonctionnalités sur OpenAITools.app, les cinq principales alternatives à Stylo sont : 1. tawk.to (5,73 M visites/mois); 2. Kayako (168,21 k visites/mois); 3. Intercom (4,47 M visites/mois); 4. Responso (149,13 k visites/mois); 5. QueryPal (2,65 k visites/mois).

### Quelles plateformes et capacités d'IA principales Stylo prend-il en charge ?
Stylo est classé sous Assistant IA, Service client IA, Générateur de réponses IA, Base de connaissances IA, prend en charge les plateformes suivantes : Site web, et ses étiquettes de capacités principales incluent : Assistant IA pour Zendesk, Support client par IA, Automatisation du service client, IA pour helpdesk, Génération de réponses aux tickets, Résumé d'appels.

## Alternatives

| Nom de l'outil | Visites mensuelles | Modèle tarifaire | Comparer |
| :--- | :--- | :--- | :--- |
| [tawk.to](https://openaitools.app/fr/tool/abdul-malik-ibrahim-jaber-hassan) | 5 726 823 | Freemium | [Comparer](https://openaitools.app/fr/compare/abdul-malik-ibrahim-jaber-hassan-vs-stylo) |
| [Kayako](https://openaitools.app/fr/tool/kayako) | 168 212 | Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/kayako-vs-stylo) |
| [Intercom](https://openaitools.app/fr/tool/intercom-com) | 4 471 110 | Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/intercom-com-vs-stylo) |
| [Responso](https://openaitools.app/fr/tool/responso) | 149 125 | Freemium, Essai gratuit | [Comparer](https://openaitools.app/fr/compare/responso-vs-stylo) |
| [QueryPal](https://openaitools.app/fr/tool/querypal) | 2 649 | Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/querypal-vs-stylo) |
| [Tidio](https://openaitools.app/fr/tool/tidio) | 527 313 | Freemium | [Comparer](https://openaitools.app/fr/compare/stylo-vs-tidio) |
| [BoldDesk](https://openaitools.app/fr/tool/bolddesk) | 124 232 | Essai gratuit, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/bolddesk-vs-stylo) |
| [Chaport](https://openaitools.app/fr/tool/chaport-com) | 1 458 924 | Freemium | [Comparer](https://openaitools.app/fr/compare/chaport-com-vs-stylo) |
| [Canny Autopilot](https://openaitools.app/fr/tool/canny-autopilot) | 419 132 | Freemium, Payant, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/canny-autopilot-vs-stylo) |
| [Hiver](https://openaitools.app/fr/tool/hiver) | 140 328 | Freemium, Essai gratuit, Payant, Gratuit | [Comparer](https://openaitools.app/fr/compare/hiver-vs-stylo) |
| [Unthread](https://openaitools.app/fr/tool/unthread) | 27 017 | Essai gratuit, Payant, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/stylo-vs-unthread) |
| [Help.center](https://openaitools.app/fr/tool/help-center) | 34 351 | Freemium | [Comparer](https://openaitools.app/fr/compare/help-center-vs-stylo) |

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Source : https://openaitools.app/fr/tool/stylo