# Typewise

Selon la télémétrie OpenAITools.app vérifiée le 2026-11-11, Typewise (typewise.app) est une plateforme d'IA indexée sous Service client IA générant 16,83 k visites mensuelles avec un delta de trafic mensuel de -3,71 k (-18,1 %). Son marché géographique principal est États-Unis (30,9 % de part de trafic), et elle fonctionne selon un modèle tarifaire Tarifs sur demande. Les principales alternatives concurrentes par volume mensuel incluent Jotform AI Agents (43,09 M visites/mois), Claude (18,7 M visites/mois), TabSquare (6,24 M visites/mois).

Typewise is an AI customer experience platform that runs AI agents resolving support requests end to end across email, chat, WhatsApp, and social, set up and improved in plain language by an AI operator called Nova.

## Télémétrie et spécifications clés

| Métrique | Valeur |
| :--- | :--- |
| Nom de l'outil | Typewise |
| Identifiant | typewise |
| Domaine officiel | typewise.app |
| URL du site web | https://www.typewise.app |
| Catégories | Service client IA, Assistant IA, Large Language Models (LLMs), Chatbot IA, AI Copilot, Traduction IA |
| Modèle tarifaire | Tarifs sur demande |
| Visites mensuelles | 16 830 |
| Variation du trafic mensuel | -3 713 |
| Taux de croissance mensuel | -18,1 % |
| Marché principal | États-Unis |
| Part de marché | 30,9 % |
| Visites directes | 6 759 |
| Visites de recherche organique | 0 |
| Visites sociales | 0 |
| Visites par référencement | 1 730 |
| Visites par e-mail | 521 |
| Score d'avis | 5 |
| Nombre d'enregistrements | 2 |
| Plateformes prises en charge | Site web |
| Plateformes de facturation |  |
| Attributs | Fonctionnalités: Site web; Tarification: Tarifs sur demande |
| Étiquettes | Service client IA, Automatisation du service client, Agent IA, Assistant IA, Support client, Prise en charge multilingue, Satisfaction client, efficacité opérationnelle, automatisation intelligente |

## Aperçu

Typewise is an AI customer experience platform that runs AI agents resolving support requests end to end across email, chat, WhatsApp, and social, set up and improved in plain language by an AI operator called Nova.

## Tarifs et offres

Success-based pricing: plans start at $99/month (Starter) and rise to $599/month (Growth) and $2,000/month (Business, billed annually), with Enterprise quoted on request. On top of the base fee you pay per resolution, from $2 pay-as-you-go down to $1 with volume packages; a full resolution counts once, a partial hand-off half, and unresolved tickets are free. Extra users are $89/month and every plan begins with a 14-day free trial (100 resolution credits, no card required).

## Fonctionnalités clés et capacités

- **End-to-end AI resolution:** Typewise runs AI agents that own a request end to end: looking up the order, applying your policy, and closing the ticket, across email, chat, WhatsApp, and social with context carried between channels.
- **Nova, the AI operator:** Nova is an AI operator that builds, tests, and deploys agents, specialists, and channel connections from plain-language instructions, with no flowcharts or code.
- **Hybrid human and AI workspace:** A single workspace where AI agents and human agents collaborate, with a supervisor routing each request to the right specialist and escalating to a person when it matters.
- **3,500+ integrations:** 3,500+ connectors spanning help desks, inboxes, commerce, CRM, ERP, and ITSM, with MCP-native access so nothing has to be migrated to get started.
- **Success-based resolution pricing:** Only fully resolved tickets are billed in full, partial hand-offs count as half, and unresolved tickets are free, so cost tracks actual AI work rather than ticket volume.

## Cas d'usage principaux

- **Automate first-line resolution at scale (Head of Customer Service):** Let AI agents handle order lookups, policy questions, and routine actions end to end across every channel, so human agents focus on complex or sensitive cases.
- **Go live without developers (Support operations lead at an SMB):** Connect your inbox and use Nova to build a first working agent in about 15 minutes by describing your processes in plain language, expanding to new channels over time.
- **Govern AI actions with clear guardrails (Enterprise CX director):** Define which cases the AI handles autonomously, log every action, route sensitive requests to people, and meet ISO 27001, GDPR, and EU AI Act requirements with EU data residency.
- **Handle multilingual, transactional requests (E-commerce or logistics team):** Resolve returns, order changes, and disrupted-journey inquiries in any language by connecting commerce, order, and logistics systems to the AI agents.

## Forces

- Resolves requests end to end rather than only deflecting, including actions in your systems
- Nova operator lets non-technical teams build and update agents in plain language
- 3,500+ MCP-native integrations mean no migration to get started
- Success-based pricing charges fully only for complete resolutions, with unresolved tickets free
- Strong compliance posture: ISO 27001, GDPR, EU AI Act alignment, EU data residency

## Limites

- Per-resolution billing can be harder to forecast than a flat seat price
- Small teams on the entry plan pay relatively higher per-resolution rates
- Full value depends on connecting your order, CRM, and help-desk systems
- Enterprise governance features like custom DPA and SSO sit behind higher tiers

## Questions fréquentes

### What is Typewise?
Typewise is an AI customer experience platform. Businesses use it to run AI agents that resolve customer service requests end to end across email, chat, WhatsApp, and social, configured and improved in plain language with no code.

### Is Typewise just a chatbot?
No. Typewise positions itself as a resolution engine rather than a chatbot. It completes the whole request by looking up orders, applying your policies, and closing the ticket, and hands anything needing judgment to a person with full context.

### Is Typewise still a keyboard app?
Not any more. Typewise started in 2019 as a consumer keyboard app, but that chapter closed in 2022 when the company joined Y Combinator and moved into business software. Today it is solely an AI customer experience platform for businesses.

### How does Typewise pricing work?
Pricing is success-based. Plans start at $99 per month (Starter) and scale to $599 (Growth) and $2,000 (Business, billed annually), with Enterprise quoted on request. A per-resolution rate applies on top: a full resolution counts once, a partial hand-off counts half, and unresolved requests are free. Volume packages bring the rate down toward $1 per resolution.

### Is there a free trial?
Yes. Every plan starts with a 14-day free trial that includes 100 resolution credits and $10 in AI Operator credits, with no credit card required.

### Do I need a developer to get started?
You can connect your inbox and have a first AI agent live in about 15 minutes with no developer, by describing how your business works in plain language. Larger governed rollouts take longer and include guided onboarding.

### Is Typewise secure and compliant?
Typewise is ISO 27001 certified, GDPR compliant, and aligned with the EU AI Act, with EU data residency available. Every action is logged, you can pause the AI for any topic in one click, and sensitive cases are routed to a person.

### Quel est le trafic mensuel et la tendance de croissance de Typewise ?
Typewise reçoit actuellement 16,83 k visites mensuelles, avec une variation de trafic mensuelle de -3,71 k (taux de croissance de -18,1 %). Son marché source principal est États-Unis (30,9 % de part), dont 6,76 k visites directes/mois et 0 visites de recherche organique/mois.

### Typewise est-il gratuit ? Quel est son modèle tarifaire ?
Typewise fonctionne selon un modèle tarifaire Tarifs sur demande. Success-based pricing: plans start at $99/month (Starter) and rise to $599/month (Growth) and $2,000/month (Business, billed annually), with Enterprise quoted on request. On top of the base fee you pay per resolution, from $2 pay-as-you-go down to $1 with volume packages; a full resolution counts once, a partial hand-off half, and unresolved tickets are free. Extra users are $89/month and every plan begins with a 14-day free trial (100 resolution credits, no card required). Les plateformes de facturation et de paiement prises en charge incluent : non répertorié.

### Quelles sont les meilleures alternatives à Typewise en 2026 ?
Sur la base du trafic de catégorie et de l'adéquation des fonctionnalités sur OpenAITools.app, les cinq principales alternatives à Typewise sont : 1. Jotform AI Agents (43,09 M visites/mois); 2. Claude (18,7 M visites/mois); 3. TabSquare (6,24 M visites/mois); 4. tawk.to (5,73 M visites/mois); 5. Intercom (4,47 M visites/mois).

### Quelles plateformes et capacités d'IA principales Typewise prend-il en charge ?
Typewise est classé sous Service client IA, Assistant IA, Large Language Models (LLMs), Chatbot IA, prend en charge les plateformes suivantes : Site web, et ses étiquettes de capacités principales incluent : Service client IA, Automatisation du service client, Agent IA, Assistant IA, Support client, Prise en charge multilingue.

## Alternatives

| Nom de l'outil | Visites mensuelles | Modèle tarifaire | Comparer |
| :--- | :--- | :--- | :--- |
| [Jotform AI Agents](https://openaitools.app/fr/tool/jotform-ai-agents) | 43 090 495 | Freemium | [Comparer](https://openaitools.app/fr/compare/jotform-ai-agents-vs-typewise) |
| [Claude](https://openaitools.app/fr/tool/claude-3) | 18 695 610 | Freemium, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/claude-3-vs-typewise) |
| [TabSquare](https://openaitools.app/fr/tool/tabsquare-com) | 6 243 849 | Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/tabsquare-com-vs-typewise) |
| [tawk.to](https://openaitools.app/fr/tool/abdul-malik-ibrahim-jaber-hassan) | 5 726 823 | Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/abdul-malik-ibrahim-jaber-hassan-vs-typewise) |
| [Intercom](https://openaitools.app/fr/tool/intercom-com) | 4 471 110 | Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/intercom-com-vs-typewise) |
| [Intercom](https://openaitools.app/fr/tool/intercom-help) | 2 764 543 | Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/intercom-help-vs-typewise) |
| [Dialpad](https://openaitools.app/fr/tool/dialpad) | 2 763 687 | Payant | [Comparer](https://openaitools.app/fr/compare/dialpad-vs-typewise) |
| [Gorgias](https://openaitools.app/fr/tool/gorgias) | 2 660 498 | Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/gorgias-vs-typewise) |
| [Respond.io](https://openaitools.app/fr/tool/respond-io) | 1 759 138 | Freemium | [Comparer](https://openaitools.app/fr/compare/respond-io-vs-typewise) |
| [Crisp](https://openaitools.app/fr/tool/crisp-chat) | 1 387 604 | Essai gratuit, Payant, Tarifs sur demande, Gratuit | [Comparer](https://openaitools.app/fr/compare/crisp-chat-vs-typewise) |
| [Seismic](https://openaitools.app/fr/tool/seismic-com) | 1 299 134 | Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/seismic-com-vs-typewise) |
| [Atera IT Autopilot](https://openaitools.app/fr/tool/atera-it-autopilot) | 1 078 662 | — | [Comparer](https://openaitools.app/fr/compare/atera-it-autopilot-vs-typewise) |

---
Source : https://openaitools.app/fr/tool/typewise