# Viqal

Selon la télémétrie OpenAITools.app vérifiée le 2026-11-11, Viqal (viqal.com) est une plateforme d'IA indexée sous Chatbot IA générant 5,27 k visites mensuelles avec un delta de trafic mensuel de +4,73 k (+870,2 %). Son marché géographique principal est Global (— de part de trafic), et elle fonctionne selon un modèle tarifaire Payant. Les principales alternatives concurrentes par volume mensuel incluent HiJiffy (96,65 k visites/mois), Enso Connect (364,16 k visites/mois), HostBuddy AI (30,39 k visites/mois).

Viqal is an AI virtual concierge for hotels that automates guest communication on WhatsApp, handling enquiries, upselling and pre-arrival messaging while keeping staff in a shared team inbox.

## Télémétrie et spécifications clés

| Métrique | Valeur |
| :--- | :--- |
| Nom de l'outil | Viqal |
| Identifiant | viqal |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Domaine officiel | viqal.com |
| URL du site web | https://www.viqal.com |
| Catégories | Chatbot IA, Assistant IA, Service client IA, Assistant commercial IA, AI Travel |
| Modèle tarifaire | Payant |
| Visites mensuelles | 5 268 |
| Variation du trafic mensuel | 4 725 |
| Taux de croissance mensuel | +870,2 % |
| Marché principal | Global |
| Part de marché | — |
| Visites directes | 1 576 |
| Visites de recherche organique | — |
| Visites sociales | — |
| Visites par référencement | 626 |
| Visites par e-mail | 276 |
| Score d'avis | 4,2 |
| Nombre d'enregistrements | 2 |
| Plateformes prises en charge | Site web |
| Plateformes de facturation |  |
| Attributs | Fonctionnalités: Site web; Tarification: Payant |
| Étiquettes | Concierge virtuel IA, Automatisation hôtelière, Communication avec les voyageurs, WhatsApp pour hôtels, Vente incitative, service client, Chatbot hôtelier, Enregistrement numérique |

## Aperçu

Viqal is an AI virtual concierge for hotels that automates guest communication on WhatsApp, handling enquiries, upselling and pre-arrival messaging while keeping staff in a shared team inbox.

## Tarifs et offres

Paid with a free trial. Viqal is listed as a paid platform that offers a free trial and a bookable live demo. Detailed tier pricing is not published openly on the website, so costs are confirmed during a demo or a quote request.

## Fonctionnalités clés et capacités

- **AI Concierge:** An AI assistant answers common guest questions around the clock on WhatsApp, covering arrival details, facilities, breakfast and more.
- **Upselling Automation:** Automated, AI-driven offers — such as adding breakfast to a booking — presented in the conversation at the right moment.
- **Team Inbox:** Human agents and the AI share one inbox so staff can step into any conversation without losing context.
- **Campaigns and Tasks:** Proactive WhatsApp messaging for pre-arrival, mid-stay and post-stay communication, plus task assignment and review management.
- **PMS Integrations:** Connects to Oracle Opera Cloud, Mews, Cloudbeds, Protel and others so responses reflect real reservation and rate data.

## Cas d'usage principaux

- **Handle guest enquiries 24/7 (Hotel Front Desk):** Let the AI handle routine arrival questions, parking, breakfast and facilities queries on WhatsApp so the front desk can focus on guests in front of them.
- **Increase upsell revenue (Revenue Manager):** Offer breakfast, spa, late checkout and other add-ons inside the conversation and capture more ancillary revenue per stay.
- **Run pre-arrival and post-stay campaigns (Guest Experience Team):** Send pre-arrival instructions, mid-stay tips and post-stay requests automatically, keeping each guest informed without manual messaging.
- **Centralise communication across properties (Multi-property Group):** Use the shared inbox and task tools so any team member can pick up a conversation, and fold review management into the same workflow.

## Forces

- Purpose-built for hotels, with guest-messaging language and flows that generic chatbots lack
- Answers guests 24/7 in their own language on WhatsApp, the channel they already use
- Upselling is handled inside the guest conversation, turning routine questions into revenue
- Team inbox lets staff seamlessly take over from the AI when a situation needs a human
- Real PMS integrations including Opera Cloud, Mews, Cloudbeds and Protel

## Limites

- Pricing is not fully published on the site, so you need a demo or quote to know the real cost
- Results depend on how completely your PMS and WhatsApp Business setup are connected
- Some automation value is only realized if staff adopt the inbox workflow alongside the AI concierge
- Multi-language quality can vary for less common guest languages

## Questions fréquentes

### What is Viqal?
Viqal is a guest messaging automation platform for hotels. Its AI concierge answers guest questions on WhatsApp, handles upselling such as breakfast or spa add-ons, and works alongside a team inbox, campaign tools, task management and review management.

### Is there a free trial?
Yes. The site offers a free trial alongside a live demo, and mentions a 10-minute demo video for a quick overview.

### How much does Viqal cost?
Viqal is categorized as a paid platform with a free trial. Detailed plan pricing is not published openly on the site, so you would need to ask for a quote during a demo.

### Which systems does Viqal integrate with?
Viqal integrates with hotel PMS and property systems including Oracle Opera Cloud, Mews, Cloudbeds and Protel, among others, so it can act on real reservation data.

### Which hotels use Viqal?
Ai4hotels reports customers in 15+ countries and publishes case quotes, such as a hotel citing time savings and doubled spa revenue, which is typical of the finance-focused positioning the platform markets.

### Quel est le trafic mensuel et la tendance de croissance de Viqal ?
Viqal reçoit actuellement 5,27 k visites mensuelles, avec une variation de trafic mensuelle de +4,73 k (taux de croissance de +870,2 %). Son marché source principal est Global (— de part), dont 1,58 k visites directes/mois et — visites de recherche organique/mois.

### Viqal est-il gratuit ? Quel est son modèle tarifaire ?
Viqal fonctionne selon un modèle tarifaire Payant. Paid with a free trial. Viqal is listed as a paid platform that offers a free trial and a bookable live demo. Detailed tier pricing is not published openly on the website, so costs are confirmed during a demo or a quote request. Les plateformes de facturation et de paiement prises en charge incluent : non répertorié.

### Quelles sont les meilleures alternatives à Viqal en 2026 ?
Sur la base du trafic de catégorie et de l'adéquation des fonctionnalités sur OpenAITools.app, les cinq principales alternatives à Viqal sont : 1. HiJiffy (96,65 k visites/mois); 2. Enso Connect (364,16 k visites/mois); 3. HostBuddy AI (30,39 k visites/mois); 4. Chaport (1,46 M visites/mois); 5. Callbell (487,98 k visites/mois).

### Quelles plateformes et capacités d'IA principales Viqal prend-il en charge ?
Viqal est classé sous Chatbot IA, Assistant IA, Service client IA, Assistant commercial IA, prend en charge les plateformes suivantes : Site web, et ses étiquettes de capacités principales incluent : Concierge virtuel IA, Automatisation hôtelière, Communication avec les voyageurs, WhatsApp pour hôtels, Vente incitative, service client.

## Alternatives

| Nom de l'outil | Visites mensuelles | Modèle tarifaire | Comparer |
| :--- | :--- | :--- | :--- |
| [HiJiffy](https://openaitools.app/fr/tool/hijiffy-com) | 96 651 | Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/hijiffy-com-vs-viqal) |
| [Enso Connect](https://openaitools.app/fr/tool/ensoconnect-com) | 364 163 | Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/ensoconnect-com-vs-viqal) |
| [HostBuddy AI](https://openaitools.app/fr/tool/hostbuddy-ai) | 30 393 | Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/hostbuddy-ai-vs-viqal) |
| [Chaport](https://openaitools.app/fr/tool/chaport-com) | 1 458 924 | Freemium | [Comparer](https://openaitools.app/fr/compare/chaport-com-vs-viqal) |
| [Callbell](https://openaitools.app/fr/tool/callbell) | 487 975 | Freemium, Essai gratuit, Payant, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/callbell-vs-viqal) |
| [SaleWisely](https://openaitools.app/fr/tool/salewisely) | 187 721 | Freemium, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/salewisely-vs-viqal) |
| [tawk.to](https://openaitools.app/fr/tool/abdul-malik-ibrahim-jaber-hassan) | 5 726 823 | Freemium | [Comparer](https://openaitools.app/fr/compare/abdul-malik-ibrahim-jaber-hassan-vs-viqal) |
| [EZContact](https://openaitools.app/fr/tool/ezcontact) | 3 888 | Payant | [Comparer](https://openaitools.app/fr/compare/ezcontact-vs-viqal) |
| [Landbot AI](https://openaitools.app/fr/tool/landbot-ai) | 91 588 | Freemium, Essai gratuit, Payant, Tarifs sur demande | [Comparer](https://openaitools.app/fr/compare/landbot-ai-vs-viqal) |
| [Tidio](https://openaitools.app/fr/tool/tidio) | 527 313 | Freemium | [Comparer](https://openaitools.app/fr/compare/tidio-vs-viqal) |
| [Wasapi](https://openaitools.app/fr/tool/wasapi-io) | 58 485 | Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/viqal-vs-wasapi-io) |
| [Doko AI](https://openaitools.app/fr/tool/doko-ai) | 3 683 | Essai gratuit, Payant | [Comparer](https://openaitools.app/fr/compare/doko-ai-vs-viqal) |

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Source : https://openaitools.app/fr/tool/viqal