# Dialpad vs Switch

Dialpad は月間 2,763,687 訪問、前月比成長率 +10.7%、料金体系有料を記録しています。Switch は月間 0 訪問、成長率 -100%、料金体系有料を記録しています。

| 指標 | [Dialpad](https://openaitools.app/ja/tool/dialpad) | [Switch](https://openaitools.app/ja/tool/switch) |
| :--- | :--- | :--- |
| ウェブサイト URL | https://www.dialpad.com | https://switchphone.ai |
| カテゴリ | AIカスタマーサービス, AI セールスアシスタント, AIコールセンター, AI コーチング | AI Agent, AIアシスタント, AI タスク管理 |
| 料金モデル | 有料 | 有料 |
| 月間訪問数 | 2,763,687 | 0 |
| 前月比成長率 | +10.7% | -100% |
| 主要市場 | アメリカ合衆国 | グローバル |
| ダイレクト訪問 | 1,999,735 | 0 |
| レビュースコア | 4.4 | 4.4 |
| 保存数 | 0 | 0 |
| 対応プラットフォーム | ウェブサイト | ウェブサイト |

## Dialpad

Dialpad is an AI-powered customer communications platform that unifies voice, video, messaging, contact center, and agentic AI so teams can resolve customer needs faster with full context.

**料金とプラン:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**強み:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**制約・デメリット:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/ja/tool/dialpad.md)

## Switch

Switchphone (listed here as Switch) is a 24/7 AI voice agent that answers inbound business calls in under two seconds, books appointments, qualifies leads, and follows up outbound — with call summaries and recordings logged for your team.

**料金とプラン:** Paid monthly subscription with three published tiers: Starter at $297/month (up to 1,000 minutes), Standard at $497/month (up to 1,650 minutes), and Pro at $797/month (up to 2,650 minutes), with 20% off on annual billing. Building and testing a preview receptionist is free; you only pay once it goes live on your number, and there is a 30-day money-back guarantee.

- **Instant 24/7 call answering:** The agent picks up in under two seconds, 24/7, and can handle unlimited concurrent calls without hold times or voicemail.
- **Live appointment booking:** It checks real calendar availability, books the slot during the call, logs the customer to your CRM, and texts a confirmation before hanging up.
- **Lead qualification and call transfer:** Ask qualifying questions, flag high-value callers, and hand them to a human while routine calls never interrupt your staff.
- **Outbound follow-up and reminders:** An outbound agent follows up on missed enquiries, sends reminders, and re-engages lapsed customers on your schedule.
- **Transcripts, summaries and dashboard:** Every call is recorded and summarised, with a live dashboard showing answered calls, bookings, and outcomes.

**強み:** Answers calls in under two seconds around the clock with unlimited concurrent lines; Books appointments and writes results straight into your calendar and CRM; Separates routine calls from high-value leads so staff are only interrupted when it matters; Free preview build means you hear the agent on your own business before paying

**制約・デメリット:** No self-serve public sign-up flow — you must call the AI agent or request a demo to get a plan; Plans are priced per month with minute caps (1,000–2,650 min), so high-volume callers need to upgrade; Built for phone-based businesses; teams without inbound call volume will see little value

[Profile (Markdown)](https://openaitools.app/ja/tool/switch.md)

## よくある質問

### Dialpad と Switch の月間トラフィックはどのように比較されますか？

Dialpad の月間訪問数は 2,763,687、Switch は 0 です。トラフィックの推定値はオーディエンスの規模を示すものであり、製品の品質を示すものではありません。

### 成長率はどのように比較されますか？

Dialpad の前月比成長率は +10.7%、Switch は -100% です。

### 料金はどのように比較されますか？

Dialpad: 有料。Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Switch: 有料。Paid monthly subscription with three published tiers: Starter at $297/month (up to 1,000 minutes), Standard at $497/month (up to 1,650 minutes), and Pro at $797/month (up to 2,650 minutes), with 20% off on annual billing. Building and testing a preview receptionist is free; you only pay once it goes live on your number, and there is a 30-day money-back guarantee.

## 代替ツール

| # | ツール名 | 月間訪問数 | 前月比成長率 | 料金モデル | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [JustCall](https://openaitools.app/ja/tool/justcall) | 780,285 | +11.8% | 有料 | セールスワークフローやCRM連携に強いが、Dialpadほど強力な標準音声分析機能はない。 | [.md](https://openaitools.app/ja/tool/justcall.md) |
| 2 | [Wajo](https://openaitools.app/ja/tool/wajo) | 743,352 | +469.3% | フリーミアム | 電話し、予約し、購入して、実際にやり遂げる AI アクションエージェント | [.md](https://openaitools.app/ja/tool/wajo.md) |
| 3 | [Glassix](https://openaitools.app/ja/tool/glassix) | 300,739 | +6.6% | 無料トライアル、有料、料金は要問い合わせ | 音声とチャットの両方で強力なAIエージェントの展開が可能な統一オムニチャネル受信トレイを備えていますが、ユーザーコミュニティは小さめです。 | [.md](https://openaitools.app/ja/tool/glassix.md) |
| 4 | [MiiTel（ミーテル）](https://openaitools.app/ja/tool/miitel-com) | 276,982 | +10.8% | 無料トライアル、有料 | 営業担当向けの優れた会話スコアリングと音声ピッチ分析機能を備えていますが、オムニチャネルのカスタマーサービス機能はやや限定的です。 | [.md](https://openaitools.app/ja/tool/miitel-com.md) |
| 5 | [CallHippo](https://openaitools.app/ja/tool/callhippo) | 273,071 | +16.9% | 無料トライアル、有料 | 仮想電話番号が必要な小規模チーム向けにセットアップは簡単だが、Dialpadのような高度なAI音声インテリジェンススイートがない。 | [.md](https://openaitools.app/ja/tool/callhippo.md) |
| 6 | [[24]7.ai](https://openaitools.app/ja/tool/247-inc-com) | 273,001 | -4.5% | 料金は要問い合わせ | Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams. | [.md](https://openaitools.app/ja/tool/247-inc-com.md) |
| 7 | [Numa \| AI for Dealerships](https://openaitools.app/ja/tool/numa-com) | 232,387 | +12.5% | 料金は要問い合わせ | Numa is the AI operating system for car dealerships, answering every service and sales call, booking appointments into real open slots, and flagging at-risk customers while they are still in the store. It connects to the | [.md](https://openaitools.app/ja/tool/numa-com.md) |
| 8 | [Orum](https://openaitools.app/ja/tool/orum-com) | 212,157 | -2.3% | 有料、料金は要問い合わせ | Purpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features. | [.md](https://openaitools.app/ja/tool/orum-com.md) |
| 9 | [Sendbird](https://openaitools.app/ja/tool/sendbird) | 203,550 | +7.6% | 料金は要問い合わせ | Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure. | [.md](https://openaitools.app/ja/tool/sendbird.md) |
| 10 | [Avoma](https://openaitools.app/ja/tool/avoma-ai-meeting-assistant) | 193,867 | +7.5% | フリーミアム、無料トライアル、有料 | Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities. | [.md](https://openaitools.app/ja/tool/avoma-ai-meeting-assistant.md) |

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出典: https://openaitools.app/ja/compare/dialpad-vs-switch

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