# Typewise

OpenAITools.app のテレメトリ（2026-11-11 検証）によると、Typewise（typewise.app）は AIカスタマーサービスに分類される AI プラットフォームで、月間 1.47万の訪問を生み出し、前月比のトラフィック増減は -2085（-12.4%）です。主要な地域市場はアメリカ合衆国（トラフィックシェア 50.7%）で、料金は要問い合わせの料金モデルで運営されています。月間ボリューム別の主な競合代替ツールには Siena AI（月間 4.56万訪問）、Pylon（月間 28.49万訪問）、Forethought（月間 8.4万訪問）が含まれます。

Typewise is an AI customer experience platform that runs AI agents resolving support requests end to end across email, chat, WhatsApp, and social, set up and improved in plain language by an AI operator called Nova.

## 主なテレメトリと仕様

| 指標 | 値 |
| :--- | :--- |
| ツール名 | Typewise |
| ハンドル | typewise |
| Status | active |
| Origin | independent |
| Maintenance | active |
| 公式ドメイン | typewise.app |
| ウェブサイト URL | https://www.typewise.app |
| カテゴリ | AIカスタマーサービス, AIアシスタント, Large Language Models (LLMs), AIチャットボット, AI Copilot, AI 翻訳 |
| 料金モデル | 料金は要問い合わせ |
| 月間訪問数 | 14,745 |
| 前月比トラフィック変動 | -2,085 |
| 前月比成長率 | -12.4% |
| 主要市場 | アメリカ合衆国 |
| 市場シェア | 50.7% |
| ダイレクト訪問 | 5,871 |
| オーガニック検索訪問 | — |
| ソーシャル訪問 | — |
| リファラル訪問 | 1,515 |
| メール訪問 | 478 |
| レビュースコア | 4.2 |
| 保存数 | 2 |
| 対応プラットフォーム | ウェブサイト |
| 請求プラットフォーム |  |
| 属性 | 機能: ウェブサイト; 料金: 料金は要問い合わせ |
| タグ | AIカスタマーサービス, カスタマーサービス自動化, AIエージェント, AI アシスタント, カスタマーサポート, 多言語対応, 顧客満足度, 業務効率, インテリジェント自動化 |

## 概要

Typewise is an AI customer experience platform that runs AI agents resolving support requests end to end across email, chat, WhatsApp, and social, set up and improved in plain language by an AI operator called Nova.

## 料金とプラン

Success-based pricing: plans start at $99/month (Starter) and rise to $599/month (Growth) and $2,000/month (Business, billed annually), with Enterprise quoted on request. On top of the base fee you pay per resolution, from $2 pay-as-you-go down to $1 with volume packages; a full resolution counts once, a partial hand-off half, and unresolved tickets are free. Extra users are $89/month and every plan begins with a 14-day free trial (100 resolution credits, no card required).

## 主な機能と特長

- **End-to-end AI resolution:** Typewise runs AI agents that own a request end to end: looking up the order, applying your policy, and closing the ticket, across email, chat, WhatsApp, and social with context carried between channels.
- **Nova, the AI operator:** Nova is an AI operator that builds, tests, and deploys agents, specialists, and channel connections from plain-language instructions, with no flowcharts or code.
- **Hybrid human and AI workspace:** A single workspace where AI agents and human agents collaborate, with a supervisor routing each request to the right specialist and escalating to a person when it matters.
- **3,500+ integrations:** 3,500+ connectors spanning help desks, inboxes, commerce, CRM, ERP, and ITSM, with MCP-native access so nothing has to be migrated to get started.
- **Success-based resolution pricing:** Only fully resolved tickets are billed in full, partial hand-offs count as half, and unresolved tickets are free, so cost tracks actual AI work rather than ticket volume.

## 主なユースケース

- **Automate first-line resolution at scale (Head of Customer Service):** Let AI agents handle order lookups, policy questions, and routine actions end to end across every channel, so human agents focus on complex or sensitive cases.
- **Go live without developers (Support operations lead at an SMB):** Connect your inbox and use Nova to build a first working agent in about 15 minutes by describing your processes in plain language, expanding to new channels over time.
- **Govern AI actions with clear guardrails (Enterprise CX director):** Define which cases the AI handles autonomously, log every action, route sensitive requests to people, and meet ISO 27001, GDPR, and EU AI Act requirements with EU data residency.
- **Handle multilingual, transactional requests (E-commerce or logistics team):** Resolve returns, order changes, and disrupted-journey inquiries in any language by connecting commerce, order, and logistics systems to the AI agents.

## 強み

- Resolves requests end to end rather than only deflecting, including actions in your systems
- Nova operator lets non-technical teams build and update agents in plain language
- 3,500+ MCP-native integrations mean no migration to get started
- Success-based pricing charges fully only for complete resolutions, with unresolved tickets free
- Strong compliance posture: ISO 27001, GDPR, EU AI Act alignment, EU data residency

## 制約・デメリット

- Per-resolution billing can be harder to forecast than a flat seat price
- Small teams on the entry plan pay relatively higher per-resolution rates
- Full value depends on connecting your order, CRM, and help-desk systems
- Enterprise governance features like custom DPA and SSO sit behind higher tiers

## よくある質問

### What is Typewise?
Typewise is an AI customer experience platform. Businesses use it to run AI agents that resolve customer service requests end to end across email, chat, WhatsApp, and social, configured and improved in plain language with no code.

### Is Typewise just a chatbot?
No. Typewise positions itself as a resolution engine rather than a chatbot. It completes the whole request by looking up orders, applying your policies, and closing the ticket, and hands anything needing judgment to a person with full context.

### Is Typewise still a keyboard app?
Not any more. Typewise started in 2019 as a consumer keyboard app, but that chapter closed in 2022 when the company joined Y Combinator and moved into business software. Today it is solely an AI customer experience platform for businesses.

### How does Typewise pricing work?
Pricing is success-based. Plans start at $99 per month (Starter) and scale to $599 (Growth) and $2,000 (Business, billed annually), with Enterprise quoted on request. A per-resolution rate applies on top: a full resolution counts once, a partial hand-off counts half, and unresolved requests are free. Volume packages bring the rate down toward $1 per resolution.

### Is there a free trial?
Yes. Every plan starts with a 14-day free trial that includes 100 resolution credits and $10 in AI Operator credits, with no credit card required.

### Do I need a developer to get started?
You can connect your inbox and have a first AI agent live in about 15 minutes with no developer, by describing how your business works in plain language. Larger governed rollouts take longer and include guided onboarding.

### Is Typewise secure and compliant?
Typewise is ISO 27001 certified, GDPR compliant, and aligned with the EU AI Act, with EU data residency available. Every action is logged, you can pause the AI for any topic in one click, and sensitive cases are routed to a person.

### Typewise の月間トラフィックと成長トレンドはどうですか？
Typewise は現在、月間 1.47万の訪問があり、前月比のトラフィック変動は -2085（成長率 -12.4%）です。主要な流入市場はアメリカ合衆国（シェア 50.7%）で、月間 5871 のダイレクト訪問と月間 — のオーガニック検索訪問を含みます。

### Typewise は無料ですか？料金モデルは何ですか？
Typewise は料金は要問い合わせの料金モデルで運営されています。Success-based pricing: plans start at $99/month (Starter) and rise to $599/month (Growth) and $2,000/month (Business, billed annually), with Enterprise quoted on request. On top of the base fee you pay per resolution, from $2 pay-as-you-go down to $1 with volume packages; a full resolution counts once, a partial hand-off half, and unresolved tickets are free. Extra users are $89/month and every plan begins with a 14-day free trial (100 resolution credits, no card required). 対応する請求・チェックアウトプラットフォームには未掲載が含まれます。

### 2026年における Typewise の最適な代替ツールはどれですか？
OpenAITools.app のカテゴリ別トラフィックと機能の適合性に基づくと、Typewise の代替ツールトップ5は次のとおりです: 1. Siena AI（月間 4.56万訪問）; 2. Pylon（月間 28.49万訪問）; 3. Forethought（月間 8.4万訪問）; 4. Intercom（月間 447.11万訪問）; 5. BoldDesk（月間 12.42万訪問）。

### Typewise はどのプラットフォームと主要な AI 機能に対応していますか？
Typewise は AIカスタマーサービス, AIアシスタント, Large Language Models (LLMs), AIチャットボットに分類され、以下のプラットフォームに対応しています: ウェブサイト。中核機能のタグには AIカスタマーサービス, カスタマーサービス自動化, AIエージェント, AI アシスタント, カスタマーサポート, 多言語対応が含まれます。

## 代替ツール

| ツール名 | 月間訪問数 | 料金モデル | 比較 |
| :--- | :--- | :--- | :--- |
| [Siena AI](https://openaitools.app/ja/tool/siena-ai) | 45,593 | 料金は要問い合わせ | [比較](https://openaitools.app/ja/compare/siena-ai-vs-typewise) |
| [Pylon](https://openaitools.app/ja/tool/pylon) | 284,885 | 有料 | [比較](https://openaitools.app/ja/compare/pylon-vs-typewise) |
| [Forethought](https://openaitools.app/ja/tool/forethought) | 83,999 | 料金は要問い合わせ | [比較](https://openaitools.app/ja/compare/forethought-vs-typewise) |
| [Intercom](https://openaitools.app/ja/tool/intercom-com) | 4,471,110 | 無料トライアル、有料 | [比較](https://openaitools.app/ja/compare/intercom-com-vs-typewise) |
| [BoldDesk](https://openaitools.app/ja/tool/bolddesk) | 124,232 | 無料トライアル、料金は要問い合わせ | [比較](https://openaitools.app/ja/compare/bolddesk-vs-typewise) |
| [eesel AI](https://openaitools.app/ja/tool/eesel-ai) | 556,113 | フリーミアム、無料トライアル、有料、料金は要問い合わせ | [比較](https://openaitools.app/ja/compare/eesel-ai-vs-typewise) |
| [Kayako](https://openaitools.app/ja/tool/kayako) | 168,212 | 料金は要問い合わせ | [比較](https://openaitools.app/ja/compare/kayako-vs-typewise) |
| [LiveChatAI](https://openaitools.app/ja/tool/livechatai) | 61,618 | フリーミアム、有料 | [比較](https://openaitools.app/ja/compare/livechatai-vs-typewise) |
| [Richpanel](https://openaitools.app/ja/tool/richpanel) | 384,348 | 無料トライアル、料金は要問い合わせ | [比較](https://openaitools.app/ja/compare/richpanel-vs-typewise) |
| [Hiver](https://openaitools.app/ja/tool/hiver) | 140,328 | フリーミアム、無料トライアル、有料、無料 | [比較](https://openaitools.app/ja/compare/hiver-vs-typewise) |
| [Hubtype](https://openaitools.app/ja/tool/hubtype) | 14,076 | 料金は要問い合わせ | [比較](https://openaitools.app/ja/compare/hubtype-vs-typewise) |
| [Chaport](https://openaitools.app/ja/tool/chaport-com) | 1,458,924 | フリーミアム | [比較](https://openaitools.app/ja/compare/chaport-com-vs-typewise) |

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出典: https://openaitools.app/ja/tool/typewise