# Dialpad vs Relyable

Dialpad는 월간 방문 2,763,687, 전월 대비 성장률 +10.7%, 유료 가격 모델을 기록합니다. Relyable는 월간 방문 3,451, 성장률 -45.5%, 무료+유료, 유료 가격 모델을 기록합니다.

| 지표 | [Dialpad](https://openaitools.app/ko/tool/dialpad) | [Relyable](https://openaitools.app/ko/tool/relyable) |
| :--- | :--- | :--- |
| 웹사이트 URL | https://www.dialpad.com | https://relyable.ai |
| 카테고리 | AI 고객 서비스, AI 세일즈 어시스턴트, AI 콜센터, AI 코칭 | AI 테스팅, AI 모니터링, AI 음성 어시스턴트, AI Agent |
| 가격 모델 | 유료 | 무료+유료, 유료 |
| 월간 방문 수 | 2,763,687 | 3,451 |
| 전월 대비 성장률 | +10.7% | -45.5% |
| 주요 시장 | 미국 | 미국 |
| 직접 방문 | 1,999,735 | 1,348 |
| 리뷰 점수 | 4.4 | 4.7 |
| 저장 수 | 0 | 0 |
| 지원 플랫폼 | 웹사이트 | 웹사이트 |

## Dialpad

Dialpad is an AI-powered customer communications platform that unifies voice, video, messaging, contact center, and agentic AI so teams can resolve customer needs faster with full context.

**가격 및 요금제:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**강점:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**한계:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/ko/tool/dialpad.md)

## Relyable

Relyable is a simulation and monitoring platform for AI voice agents. It connects to voice stacks like Vapi, Retell and ElevenLabs so teams can generate hundreds of realistic test conversations, grade every call against a custom rubric, and monitor live production traffic with threshold-based alerts.

**가격 및 요금제:** Relyable uses credit-based pricing where credits cover both simulated and live calls. Core is $500/month with 50,000 credits (up to 750 simulated calls and 10,000 live evaluations), and Premium is $1,000/month with 125,000 credits (up to 1,900 simulated calls and 25,000 live evaluations). Annual billing saves about 15%. Enterprise offers custom credit packages, regional compliance and dedicated support.

- **Automated conversation simulation:** Auto-generate test cases from your system prompt or define your own, then run hundreds of parallel simulated conversations with presets for accent, mood and goal.
- **Rubric-based evaluation:** Score every call against weighted, customisable criteria such as task completion, policy accuracy, sentiment, interruption handling and latency, with seven-day trend tracking.
- **Live production monitoring:** Every production call is silently logged and scored in real time, with alerts routed to Slack, email, PagerDuty, Opsgenie, Linear or webhooks when something drifts.
- **No-code platform integrations:** Connect Vapi, Retell or ElevenLabs agents in under five minutes using an API key, or route custom agents through the provided number and API.
- **Industry playbooks:** Hardware and industry templates for financial services, home services and real estate, including compliance, emergency-pathway and booking scenarios.

**강점:** Combines simulation, rubric-based evaluation and live monitoring in one platform.; Fast native integrations with Vapi, Retell and ElevenLabs using just an API key.; Rubric weighting and seven-day trend tracking turn voice agent quality into measurable numbers.; Alert routing to Slack, PagerDuty, Linear and webhooks fits existing on-call workflows.

**한계:** Pricing starts at $500/month, so it is a significant commitment for very small teams.; Native integrations currently center on Vapi, Retell and ElevenLabs; other platforms require the manual prompt-upload and call-routing workaround.; Evaluation quality still depends on how well you define your rubric and test cases.; Because it targets production voice agents, it is less relevant if you are only experimenting.

[Profile (Markdown)](https://openaitools.app/ko/tool/relyable.md)

## 자주 묻는 질문

### Dialpad과(와) Relyable의 월간 트래픽은 어떻게 비교되나요?

Dialpad의 월간 방문 수는 2,763,687이고, Relyable는 3,451입니다. 트래픽 추정치는 제품 품질이 아니라 사용자 규모를 나타냅니다.

### 두 도구의 성장률은 어떻게 비교되나요?

Dialpad의 전월 대비 성장률은 +10.7%이며, Relyable는 -45.5%입니다.

### 가격은 어떻게 비교되나요?

Dialpad: 유료. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Relyable: 무료+유료, 유료. Relyable uses credit-based pricing where credits cover both simulated and live calls. Core is $500/month with 50,000 credits (up to 750 simulated calls and 10,000 live evaluations), and Premium is $1,000/month with 125,000 credits (up to 1,900 simulated calls and 25,000 live evaluations). Annual billing saves about 15%. Enterprise offers custom credit packages, regional compliance and dedicated support.

## 대안

| # | 도구 이름 | 월간 방문 수 | 전월 대비 성장률 | 가격 모델 | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [JustCall](https://openaitools.app/ko/tool/justcall) | 780,285 | +11.8% | 유료 | 영업 워크플로우와 CRM 연동에 강점이 있지만, Dialpad보다 기본 음성 분석 기능은 다소 약합니다. | [.md](https://openaitools.app/ko/tool/justcall.md) |
| 2 | [Glassix](https://openaitools.app/ko/tool/glassix) | 300,739 | +6.6% | 무료 체험, 유료, 가격 문의 | 음성과 채팅 전반에 걸쳐 강력한 AI 에이전트 배포 기능을 갖춘 통합 옴니채널 수신함이지만, 사용자 커뮤니티는 비교적 작습니다. | [.md](https://openaitools.app/ko/tool/glassix.md) |
| 3 | [MiiTel](https://openaitools.app/ko/tool/miitel-com) | 276,982 | +10.8% | 무료 체험, 유료 | 영업 담당자를 위한 우수한 대화 채점 및 음성 피치 분석 기능을 제공하지만, 옴니채널 고객 서비스 기능은 다소 제한적입니다. | [.md](https://openaitools.app/ko/tool/miitel-com.md) |
| 4 | [CallHippo](https://openaitools.app/ko/tool/callhippo) | 273,071 | +16.9% | 무료 체험, 유료 | 가상 전화번호가 필요한 소규모 팀에게 설정이 더 간단하지만, Dialpad의 고급 AI 음성 지능 기능은 부족합니다. | [.md](https://openaitools.app/ko/tool/callhippo.md) |
| 5 | [[24]7.ai](https://openaitools.app/ko/tool/247-inc-com) | 273,001 | -4.5% | 가격 문의 | Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams. | [.md](https://openaitools.app/ko/tool/247-inc-com.md) |
| 6 | [Orum](https://openaitools.app/ko/tool/orum-com) | 212,157 | -2.3% | 유료, 가격 문의 | Purpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features. | [.md](https://openaitools.app/ko/tool/orum-com.md) |
| 7 | [Sendbird](https://openaitools.app/ko/tool/sendbird) | 203,550 | +7.6% | 가격 문의 | Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure. | [.md](https://openaitools.app/ko/tool/sendbird.md) |
| 8 | [Avoma](https://openaitools.app/ko/tool/avoma-ai-meeting-assistant) | 193,867 | +7.5% | 무료+유료, 무료 체험, 유료 | Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities. | [.md](https://openaitools.app/ko/tool/avoma-ai-meeting-assistant.md) |
| 9 | [Cresta](https://openaitools.app/ko/tool/cresta) | 167,945 | +15.5% | 가격 문의 | 고급 실시간 상담원 코칭과 기업용 AI 자동화 기능을 제공하지만, 가격과 도입 복잡도가 훨씬 높습니다. | [.md](https://openaitools.app/ko/tool/cresta.md) |
| 10 | [Future AGI](https://openaitools.app/ko/tool/future-agi) | 121,741 | -7.8% | Freemium, Usage-based | 스스로 개선되는 AI 에이전트를 구축·시뮬레이션·평가·모니터링 | [.md](https://openaitools.app/ko/tool/future-agi.md) |

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출처: https://openaitools.app/ko/compare/dialpad-vs-relyable

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