# Dialpad vs Switch

Dialpad는 월간 방문 2,763,687, 전월 대비 성장률 +10.7%, 유료 가격 모델을 기록합니다. Switch는 월간 방문 0, 성장률 -100%, 유료 가격 모델을 기록합니다.

| 지표 | [Dialpad](https://openaitools.app/ko/tool/dialpad) | [Switch](https://openaitools.app/ko/tool/switch) |
| :--- | :--- | :--- |
| 웹사이트 URL | https://www.dialpad.com | https://switchphone.ai |
| 카테고리 | AI 고객 서비스, AI 세일즈 어시스턴트, AI 콜센터, AI 코칭 | AI Agent, AI 어시스턴트, AI 업무 관리 |
| 가격 모델 | 유료 | 유료 |
| 월간 방문 수 | 2,763,687 | 0 |
| 전월 대비 성장률 | +10.7% | -100% |
| 주요 시장 | 미국 | 글로벌 |
| 직접 방문 | 1,999,735 | 0 |
| 리뷰 점수 | 4.4 | 4.4 |
| 저장 수 | 0 | 0 |
| 지원 플랫폼 | 웹사이트 | 웹사이트 |

## Dialpad

Dialpad is an AI-powered customer communications platform that unifies voice, video, messaging, contact center, and agentic AI so teams can resolve customer needs faster with full context.

**가격 및 요금제:** Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request.

- **Agentic AI with Dialpad Resolve:** Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
- **Unified voice, video, and messaging:** One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
- **AI contact center and analytics:** Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
- **Sales coaching and outbound tools:** Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.
- **Deep integrations and governance:** Connects with Salesforce, Zendesk, Microsoft Teams, and more, with enterprise controls for building, testing, and governing AI.

**강점:** Combines agentic AI, contact center, sales, and team communications on one platform; Real-time transcription, coaching, and analytics improve both humans and AI over time; Broad integrations with Salesforce, Zendesk, Microsoft Teams, Google, and HubSpot; Scales from small teams to large enterprises with governance controls

**한계:** Pricing is sales-led, so costs are less transparent than self-serve plans; The full value requires adopting multiple products and integrations; Small teams may find the platform broader than they need

[Profile (Markdown)](https://openaitools.app/ko/tool/dialpad.md)

## Switch

Switchphone (listed here as Switch) is a 24/7 AI voice agent that answers inbound business calls in under two seconds, books appointments, qualifies leads, and follows up outbound — with call summaries and recordings logged for your team.

**가격 및 요금제:** Paid monthly subscription with three published tiers: Starter at $297/month (up to 1,000 minutes), Standard at $497/month (up to 1,650 minutes), and Pro at $797/month (up to 2,650 minutes), with 20% off on annual billing. Building and testing a preview receptionist is free; you only pay once it goes live on your number, and there is a 30-day money-back guarantee.

- **Instant 24/7 call answering:** The agent picks up in under two seconds, 24/7, and can handle unlimited concurrent calls without hold times or voicemail.
- **Live appointment booking:** It checks real calendar availability, books the slot during the call, logs the customer to your CRM, and texts a confirmation before hanging up.
- **Lead qualification and call transfer:** Ask qualifying questions, flag high-value callers, and hand them to a human while routine calls never interrupt your staff.
- **Outbound follow-up and reminders:** An outbound agent follows up on missed enquiries, sends reminders, and re-engages lapsed customers on your schedule.
- **Transcripts, summaries and dashboard:** Every call is recorded and summarised, with a live dashboard showing answered calls, bookings, and outcomes.

**강점:** Answers calls in under two seconds around the clock with unlimited concurrent lines; Books appointments and writes results straight into your calendar and CRM; Separates routine calls from high-value leads so staff are only interrupted when it matters; Free preview build means you hear the agent on your own business before paying

**한계:** No self-serve public sign-up flow — you must call the AI agent or request a demo to get a plan; Plans are priced per month with minute caps (1,000–2,650 min), so high-volume callers need to upgrade; Built for phone-based businesses; teams without inbound call volume will see little value

[Profile (Markdown)](https://openaitools.app/ko/tool/switch.md)

## 자주 묻는 질문

### Dialpad과(와) Switch의 월간 트래픽은 어떻게 비교되나요?

Dialpad의 월간 방문 수는 2,763,687이고, Switch는 0입니다. 트래픽 추정치는 제품 품질이 아니라 사용자 규모를 나타냅니다.

### 두 도구의 성장률은 어떻게 비교되나요?

Dialpad의 전월 대비 성장률은 +10.7%이며, Switch는 -100%입니다.

### 가격은 어떻게 비교되나요?

Dialpad: 유료. Paid, sales-led pricing. Dialpad does not publish fixed self-serve tiers; costs depend on which products you use (Connect, Support, Sell, Resolve), seat count, and add-ons. A free trial and demo are available upon request. Switch: 유료. Paid monthly subscription with three published tiers: Starter at $297/month (up to 1,000 minutes), Standard at $497/month (up to 1,650 minutes), and Pro at $797/month (up to 2,650 minutes), with 20% off on annual billing. Building and testing a preview receptionist is free; you only pay once it goes live on your number, and there is a 30-day money-back guarantee.

## 대안

| # | 도구 이름 | 월간 방문 수 | 전월 대비 성장률 | 가격 모델 | Summary | Profile (Markdown) |
| :--- | :--- | :--- | :--- | :--- | :--- | :--- |
| 1 | [JustCall](https://openaitools.app/ko/tool/justcall) | 780,285 | +11.8% | 유료 | 영업 워크플로우와 CRM 연동에 강점이 있지만, Dialpad보다 기본 음성 분석 기능은 다소 약합니다. | [.md](https://openaitools.app/ko/tool/justcall.md) |
| 2 | [Wajo](https://openaitools.app/ko/tool/wajo) | 743,352 | +469.3% | 무료+유료 | 전화하고 예약하고 결제하며 실제로 일을 끝내는 AI 액션 에이전트 | [.md](https://openaitools.app/ko/tool/wajo.md) |
| 3 | [Glassix](https://openaitools.app/ko/tool/glassix) | 300,739 | +6.6% | 무료 체험, 유료, 가격 문의 | 음성과 채팅 전반에 걸쳐 강력한 AI 에이전트 배포 기능을 갖춘 통합 옴니채널 수신함이지만, 사용자 커뮤니티는 비교적 작습니다. | [.md](https://openaitools.app/ko/tool/glassix.md) |
| 4 | [MiiTel](https://openaitools.app/ko/tool/miitel-com) | 276,982 | +10.8% | 무료 체험, 유료 | 영업 담당자를 위한 우수한 대화 채점 및 음성 피치 분석 기능을 제공하지만, 옴니채널 고객 서비스 기능은 다소 제한적입니다. | [.md](https://openaitools.app/ko/tool/miitel-com.md) |
| 5 | [CallHippo](https://openaitools.app/ko/tool/callhippo) | 273,071 | +16.9% | 무료 체험, 유료 | 가상 전화번호가 필요한 소규모 팀에게 설정이 더 간단하지만, Dialpad의 고급 AI 음성 지능 기능은 부족합니다. | [.md](https://openaitools.app/ko/tool/callhippo.md) |
| 6 | [[24]7.ai](https://openaitools.app/ko/tool/247-inc-com) | 273,001 | -4.5% | 가격 문의 | Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams. | [.md](https://openaitools.app/ko/tool/247-inc-com.md) |
| 7 | [Numa \| AI for Dealerships](https://openaitools.app/ko/tool/numa-com) | 232,387 | +12.5% | 가격 문의 | Numa is the AI operating system for car dealerships, answering every service and sales call, booking appointments into real open slots, and flagging at-risk customers while they are still in the store. It connects to the | [.md](https://openaitools.app/ko/tool/numa-com.md) |
| 8 | [Orum](https://openaitools.app/ko/tool/orum-com) | 212,157 | -2.3% | 유료, 가격 문의 | Purpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features. | [.md](https://openaitools.app/ko/tool/orum-com.md) |
| 9 | [Sendbird](https://openaitools.app/ko/tool/sendbird) | 203,550 | +7.6% | 가격 문의 | Highly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure. | [.md](https://openaitools.app/ko/tool/sendbird.md) |
| 10 | [Avoma](https://openaitools.app/ko/tool/avoma-ai-meeting-assistant) | 193,867 | +7.5% | 무료+유료, 무료 체험, 유료 | Comprehensive meeting intelligence and CRM syncing, but lacks native cloud phone PBX and inbound call routing capabilities. | [.md](https://openaitools.app/ko/tool/avoma-ai-meeting-assistant.md) |

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출처: https://openaitools.app/ko/compare/dialpad-vs-switch

More Markdown: [카테고리](https://openaitools.app/ko/categories.md) · [트래픽 순위](https://openaitools.app/ko/rankings.md) · [llms.txt](https://openaitools.app/ko/llms.txt)