# Typewise

2026-11-11에 검증된 OpenAITools.app 텔레메트리에 따르면, Typewise(typewise.app)은(는) AI 고객 서비스에 색인된 AI 플랫폼으로 월 1.68만회 방문을 기록 중이며, 전월 대비 트래픽 변화량은 -3.71천(-18.1%)입니다. 주요 지리적 시장은 미국(트래픽 점유율 30.9%)이며, 가격 문의 가격 모델로 운영됩니다. 월간 트래픽 기준 주요 경쟁 대안으로는 Jotform AI Agents (월 4309.05만회 방문), Claude (월 1869.56만회 방문), TabSquare (월 624.38만회 방문) 등이 있습니다.

Typewise is an AI customer experience platform that runs AI agents resolving support requests end to end across email, chat, WhatsApp, and social, set up and improved in plain language by an AI operator called Nova.

## 주요 텔레메트리 및 사양

| 지표 | 값 |
| :--- | :--- |
| 도구 이름 | Typewise |
| 핸들 | typewise |
| 공식 도메인 | typewise.app |
| 웹사이트 URL | https://www.typewise.app |
| 카테고리 | AI 고객 서비스, AI 어시스턴트, Large Language Models (LLMs), AI 챗봇, AI 코파일럿, AI 번역 |
| 가격 모델 | 가격 문의 |
| 월간 방문 수 | 16,830 |
| 전월 대비 트래픽 변화 | -3,713 |
| 전월 대비 성장률 | -18.1% |
| 주요 시장 | 미국 |
| 시장 점유율 | 30.9% |
| 직접 방문 | 6,759 |
| 자연 검색 방문 | 0 |
| 소셜 방문 | 0 |
| 추천 방문 | 1,730 |
| 이메일 방문 | 521 |
| 리뷰 점수 | 5 |
| 저장 수 | 2 |
| 지원 플랫폼 | 웹사이트 |
| 결제 플랫폼 |  |
| 속성 | 기능: 웹사이트; 가격: 가격 문의 |
| 태그 | AI 고객 서비스, 고객 서비스 자동화, AI 에이전트, AI 어시스턴트, 고객 지원, 다국어 지원, 고객 만족도, 운영 효율성, 지능형 자동화 |

## 개요

Typewise is an AI customer experience platform that runs AI agents resolving support requests end to end across email, chat, WhatsApp, and social, set up and improved in plain language by an AI operator called Nova.

## 가격 및 요금제

Success-based pricing: plans start at $99/month (Starter) and rise to $599/month (Growth) and $2,000/month (Business, billed annually), with Enterprise quoted on request. On top of the base fee you pay per resolution, from $2 pay-as-you-go down to $1 with volume packages; a full resolution counts once, a partial hand-off half, and unresolved tickets are free. Extra users are $89/month and every plan begins with a 14-day free trial (100 resolution credits, no card required).

## 주요 기능 및 역량

- **End-to-end AI resolution:** Typewise runs AI agents that own a request end to end: looking up the order, applying your policy, and closing the ticket, across email, chat, WhatsApp, and social with context carried between channels.
- **Nova, the AI operator:** Nova is an AI operator that builds, tests, and deploys agents, specialists, and channel connections from plain-language instructions, with no flowcharts or code.
- **Hybrid human and AI workspace:** A single workspace where AI agents and human agents collaborate, with a supervisor routing each request to the right specialist and escalating to a person when it matters.
- **3,500+ integrations:** 3,500+ connectors spanning help desks, inboxes, commerce, CRM, ERP, and ITSM, with MCP-native access so nothing has to be migrated to get started.
- **Success-based resolution pricing:** Only fully resolved tickets are billed in full, partial hand-offs count as half, and unresolved tickets are free, so cost tracks actual AI work rather than ticket volume.

## 주요 활용 사례

- **Automate first-line resolution at scale (Head of Customer Service):** Let AI agents handle order lookups, policy questions, and routine actions end to end across every channel, so human agents focus on complex or sensitive cases.
- **Go live without developers (Support operations lead at an SMB):** Connect your inbox and use Nova to build a first working agent in about 15 minutes by describing your processes in plain language, expanding to new channels over time.
- **Govern AI actions with clear guardrails (Enterprise CX director):** Define which cases the AI handles autonomously, log every action, route sensitive requests to people, and meet ISO 27001, GDPR, and EU AI Act requirements with EU data residency.
- **Handle multilingual, transactional requests (E-commerce or logistics team):** Resolve returns, order changes, and disrupted-journey inquiries in any language by connecting commerce, order, and logistics systems to the AI agents.

## 강점

- Resolves requests end to end rather than only deflecting, including actions in your systems
- Nova operator lets non-technical teams build and update agents in plain language
- 3,500+ MCP-native integrations mean no migration to get started
- Success-based pricing charges fully only for complete resolutions, with unresolved tickets free
- Strong compliance posture: ISO 27001, GDPR, EU AI Act alignment, EU data residency

## 한계

- Per-resolution billing can be harder to forecast than a flat seat price
- Small teams on the entry plan pay relatively higher per-resolution rates
- Full value depends on connecting your order, CRM, and help-desk systems
- Enterprise governance features like custom DPA and SSO sit behind higher tiers

## 자주 묻는 질문

### What is Typewise?
Typewise is an AI customer experience platform. Businesses use it to run AI agents that resolve customer service requests end to end across email, chat, WhatsApp, and social, configured and improved in plain language with no code.

### Is Typewise just a chatbot?
No. Typewise positions itself as a resolution engine rather than a chatbot. It completes the whole request by looking up orders, applying your policies, and closing the ticket, and hands anything needing judgment to a person with full context.

### Is Typewise still a keyboard app?
Not any more. Typewise started in 2019 as a consumer keyboard app, but that chapter closed in 2022 when the company joined Y Combinator and moved into business software. Today it is solely an AI customer experience platform for businesses.

### How does Typewise pricing work?
Pricing is success-based. Plans start at $99 per month (Starter) and scale to $599 (Growth) and $2,000 (Business, billed annually), with Enterprise quoted on request. A per-resolution rate applies on top: a full resolution counts once, a partial hand-off counts half, and unresolved requests are free. Volume packages bring the rate down toward $1 per resolution.

### Is there a free trial?
Yes. Every plan starts with a 14-day free trial that includes 100 resolution credits and $10 in AI Operator credits, with no credit card required.

### Do I need a developer to get started?
You can connect your inbox and have a first AI agent live in about 15 minutes with no developer, by describing how your business works in plain language. Larger governed rollouts take longer and include guided onboarding.

### Is Typewise secure and compliant?
Typewise is ISO 27001 certified, GDPR compliant, and aligned with the EU AI Act, with EU data residency available. Every action is logged, you can pause the AI for any topic in one click, and sensitive cases are routed to a person.

### Typewise의 월간 트래픽과 성장 추세는 어떠한가요?
Typewise은(는) 현재 월 1.68만회 방문을 기록 중이며, 전월 대비 트래픽 변화량은 -3.71천(성장률 -18.1%)입니다. 주요 유입 시장은 미국(점유율 30.9%)이며, 여기에는 월 직접 방문 6.76천회와 월 자연 검색 방문 0회가 포함됩니다.

### Typewise은(는) 무료인가요? 가격 모델은 무엇인가요?
Typewise은(는) 가격 문의 가격 모델로 운영됩니다. Success-based pricing: plans start at $99/month (Starter) and rise to $599/month (Growth) and $2,000/month (Business, billed annually), with Enterprise quoted on request. On top of the base fee you pay per resolution, from $2 pay-as-you-go down to $1 with volume packages; a full resolution counts once, a partial hand-off half, and unresolved tickets are free. Extra users are $89/month and every plan begins with a 14-day free trial (100 resolution credits, no card required). 지원되는 결제 및 체크아웃 플랫폼에는 등록되지 않음 등이 있습니다.

### 2026년 최고의 Typewise 대안은 무엇인가요?
OpenAITools.app의 카테고리 트래픽과 기능 적합도를 기준으로 할 때 Typewise의 상위 5개 대안은 다음과 같습니다: 1. Jotform AI Agents (월 4309.05만회 방문); 2. Claude (월 1869.56만회 방문); 3. TabSquare (월 624.38만회 방문); 4. tawk.to (월 572.68만회 방문); 5. Intercom (월 447.11만회 방문).

### Typewise은(는) 어떤 플랫폼과 핵심 AI 역량을 지원하나요?
Typewise은(는) AI 고객 서비스, AI 어시스턴트, Large Language Models (LLMs), AI 챗봇으로 분류되며 다음 플랫폼을 지원합니다: 웹사이트. 핵심 역량 태그에는 AI 고객 서비스, 고객 서비스 자동화, AI 에이전트, AI 어시스턴트, 고객 지원, 다국어 지원 등이 있습니다.

## 대안

| 도구 이름 | 월간 방문 수 | 가격 모델 | 비교 |
| :--- | :--- | :--- | :--- |
| [Jotform AI Agents](https://openaitools.app/ko/tool/jotform-ai-agents) | 43,090,495 | 무료+유료 | [비교](https://openaitools.app/ko/compare/jotform-ai-agents-vs-typewise) |
| [Claude](https://openaitools.app/ko/tool/claude-3) | 18,695,610 | 무료+유료, 가격 문의 | [비교](https://openaitools.app/ko/compare/claude-3-vs-typewise) |
| [TabSquare](https://openaitools.app/ko/tool/tabsquare-com) | 6,243,849 | 가격 문의 | [비교](https://openaitools.app/ko/compare/tabsquare-com-vs-typewise) |
| [tawk.to](https://openaitools.app/ko/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | 무료 체험, 유료 | [비교](https://openaitools.app/ko/compare/abdul-malik-ibrahim-jaber-hassan-vs-typewise) |
| [Intercom](https://openaitools.app/ko/tool/intercom-com) | 4,471,110 | 무료 체험, 유료 | [비교](https://openaitools.app/ko/compare/intercom-com-vs-typewise) |
| [Intercom](https://openaitools.app/ko/tool/intercom-help) | 2,764,543 | 무료 체험, 유료 | [비교](https://openaitools.app/ko/compare/intercom-help-vs-typewise) |
| [Dialpad](https://openaitools.app/ko/tool/dialpad) | 2,763,687 | 유료 | [비교](https://openaitools.app/ko/compare/dialpad-vs-typewise) |
| [Gorgias](https://openaitools.app/ko/tool/gorgias) | 2,660,498 | 가격 문의 | [비교](https://openaitools.app/ko/compare/gorgias-vs-typewise) |
| [Respond.io](https://openaitools.app/ko/tool/respond-io) | 1,759,138 | 무료+유료 | [비교](https://openaitools.app/ko/compare/respond-io-vs-typewise) |
| [Crisp](https://openaitools.app/ko/tool/crisp-chat) | 1,387,604 | 무료 체험, 유료, 가격 문의, 무료 | [비교](https://openaitools.app/ko/compare/crisp-chat-vs-typewise) |
| [Seismic](https://openaitools.app/ko/tool/seismic-com) | 1,299,134 | 가격 문의 | [비교](https://openaitools.app/ko/compare/seismic-com-vs-typewise) |
| [Atera IT Autopilot](https://openaitools.app/ko/tool/atera-it-autopilot) | 1,078,662 | — | [비교](https://openaitools.app/ko/compare/atera-it-autopilot-vs-typewise) |

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출처: https://openaitools.app/ko/tool/typewise