# Whelp

2026-11-11에 검증된 OpenAITools.app 텔레메트리에 따르면, Whelp(whelp.co)은(는) AI 고객 서비스에 색인된 AI 플랫폼으로 월 2.37만회 방문을 기록 중이며, 전월 대비 트래픽 변화량은 -1.15만(-32.6%)입니다. 주요 지리적 시장은 아제르바이잔(트래픽 점유율 91.1%)이며, 무료+유료, 유료, 가격 문의 가격 모델로 운영됩니다. 월간 트래픽 기준 주요 경쟁 대안으로는 Crisp (월 140.86만회 방문), Intercom (월 447.11만회 방문), Respond.io (월 160.68만회 방문) 등이 있습니다.

Whelp combines AI Agents that answer and resolve customer questions automatically with a shared inbox that unifies WhatsApp, web chat, SMS, email, voice and social channels. It learns your FAQs, policies and catalog, takes actions like checking order status, and escalates complex cases to humans with full context.

## 주요 텔레메트리 및 사양

| 지표 | 값 |
| :--- | :--- |
| 도구 이름 | Whelp |
| 핸들 | whelp |
| Status | active |
| Origin | official |
| Maintenance | active |
| 공식 도메인 | whelp.co |
| 웹사이트 URL | https://whelp.co |
| 카테고리 | AI 고객 서비스, AI CRM, AI 챗봇, AI 어시스턴트, AI 답변 생성기 |
| 가격 모델 | 무료+유료, 유료, 가격 문의 |
| 월간 방문 수 | 23,688 |
| 전월 대비 트래픽 변화 | -11,452 |
| 전월 대비 성장률 | -32.6% |
| 주요 시장 | 아제르바이잔 |
| 시장 점유율 | 91.1% |
| 직접 방문 | 10,117 |
| 자연 검색 방문 | — |
| 소셜 방문 | — |
| 추천 방문 | 3,493 |
| 이메일 방문 | 647 |
| 리뷰 점수 | 4.3 |
| 저장 수 | 2 |
| 지원 플랫폼 | 웹사이트 |
| 결제 플랫폼 |  |
| 속성 | 기능: 웹사이트; 가격: 무료+유료; 가격: 유료; 가격: 가격 문의 |
| 태그 | 옴니채널 고객 서비스, 고객 서비스 자동화, AI 챗봇, 공유 받은편지함, CRM, 고객 지원 플랫폼, 라이브 채팅, WhatsApp 연동, 이메일 연동, SMS 연동 |

## 개요

Whelp combines AI Agents that answer and resolve customer questions automatically with a shared inbox that unifies WhatsApp, web chat, SMS, email, voice and social channels. It learns your FAQs, policies and catalog, takes actions like checking order status, and escalates complex cases to humans with full context.

## 가격 및 요금제

Tiered per-seat pricing with a free entry point. Free: $0/month for one seat with a website live chat widget, unified inbox and unlimited conversations. Standard: $29/seat/month, adding WhatsApp Business API, Twilio SMS and calls, email, Instagram, Messenger, Telegram and a flow-based chatbot. Advanced: $79/seat/month, adding Whelp AI Agents, dynamic chatbot, social comments, broadcasts and mobile chat SDKs. Premium: custom pricing with on-prem deployment, whitelabel and personalized SLA. Annual billing saves about 20 percent.

## 주요 기능 및 역량

- **AI Agents That Resolve, Not Just Reply:** Agents learn from your help center, policies and catalog, answer in your brand voice on any channel, and take real actions such as looking up orders, bookings and accounts.
- **One Shared Omnichannel Inbox:** WhatsApp, web chat, email, Instagram, Messenger, Telegram, TikTok, LINE, Viber, SMS and voice land in one place with a unified customer profile.
- **Team Collaboration and Mobile Apps:** Assign, mention teammates and keep private notes on any conversation, with browser, iOS and Android apps for coverage anywhere.
- **Built-In Integrations:** Connects with Shopify, Stripe, Salesforce, Twilio, Meta platforms and Amazon Connect so the AI can read and update real business data.
- **Outbound and Broadcasts:** Run WhatsApp, SMS, Telegram and email campaigns, and send proactive updates like order or appointment notifications.

## 주요 활용 사례

- **Automate order and returns queries (eCommerce support lead):** Answer order tracking, returns and stock questions on WhatsApp and web chat using live Shopify and Stripe data, and run back-in-stock campaigns.
- **Take bookings and menu questions (Restaurant manager):** Handle reservations, menus and delivery questions in chat, then collect post-visit feedback automatically.
- **Serve citizens on familiar channels (Public sector service team):** Give citizens permit and application status updates, book appointments and send notices over SMS and WhatsApp.
- **Qualify and book leads (Sales team):** Qualify leads via chat, book test drives or viewings, and route finance and trade-in questions to the right person.

## 강점

- Free tier lets you test the unified inbox before paying
- Unusually wide channel coverage, including TikTok, LINE and Viber alongside WhatsApp and email
- AI Agents act on live data from Shopify, Stripe and other systems rather than only replying
- Clear per-seat pricing with a meaningful annual discount
- On-premises, whitelabel and custom SLA options for regulated or large buyers

## 한계

- The most valuable AI Agent features sit in the Advanced tier, so the low-price plans are mostly inbox tooling
- WhatsApp Business Platform conversation fees are billed separately by Meta and can add up quickly
- Enterprise terms such as on-prem deployment and whitelabel require a custom contract
- Depth of native integrations varies, so unusual stacks may need middleware work

## 자주 묻는 질문

### How does Whelp work?
You connect your channels — WhatsApp, web chat, SMS, email, voice and social messaging — into a single shared inbox. AI Agents handle routine questions instantly and hand complex conversations to your team together with the full customer history.

### Do I need to install anything?
No. Whelp runs in the browser, and iOS and Android apps are available for agents working away from a desk. Some channels, such as the WhatsApp Business API, require a short verification with the provider.

### Are conversations limited?
Every plan includes unlimited conversations. WhatsApp Business Platform conversation fees are charged separately by Meta and are not included in the plan price.

### Can I cancel at any time?
Yes. You contact the team to cancel, and your plan keeps its features and limits until the end of the current billing cycle.

### What security and privacy measures are offered?
Cloud connections are encrypted, two-factor authentication is available, and on-premises deployment is offered for organisations that need maximum control over data.

### Whelp의 월간 트래픽과 성장 추세는 어떠한가요?
Whelp은(는) 현재 월 2.37만회 방문을 기록 중이며, 전월 대비 트래픽 변화량은 -1.15만(성장률 -32.6%)입니다. 주요 유입 시장은 아제르바이잔(점유율 91.1%)이며, 여기에는 월 직접 방문 1.01만회와 월 자연 검색 방문 —회가 포함됩니다.

### Whelp은(는) 무료인가요? 가격 모델은 무엇인가요?
Whelp은(는) 무료+유료, 유료, 가격 문의 가격 모델로 운영됩니다. Tiered per-seat pricing with a free entry point. Free: $0/month for one seat with a website live chat widget, unified inbox and unlimited conversations. Standard: $29/seat/month, adding WhatsApp Business API, Twilio SMS and calls, email, Instagram, Messenger, Telegram and a flow-based chatbot. Advanced: $79/seat/month, adding Whelp AI Agents, dynamic chatbot, social comments, broadcasts and mobile chat SDKs. Premium: custom pricing with on-prem deployment, whitelabel and personalized SLA. Annual billing saves about 20 percent. 지원되는 결제 및 체크아웃 플랫폼에는 등록되지 않음 등이 있습니다.

### 2026년 최고의 Whelp 대안은 무엇인가요?
OpenAITools.app의 카테고리 트래픽과 기능 적합도를 기준으로 할 때 Whelp의 상위 5개 대안은 다음과 같습니다: 1. Crisp (월 140.86만회 방문); 2. Intercom (월 447.11만회 방문); 3. Respond.io (월 160.68만회 방문); 4. Callbell (월 48.8만회 방문); 5. Solvea (월 2.09만회 방문).

### Whelp은(는) 어떤 플랫폼과 핵심 AI 역량을 지원하나요?
Whelp은(는) AI 고객 서비스, AI CRM, AI 챗봇, AI 어시스턴트으로 분류되며 다음 플랫폼을 지원합니다: 웹사이트. 핵심 역량 태그에는 옴니채널 고객 서비스, 고객 서비스 자동화, AI 챗봇, 공유 받은편지함, CRM, 고객 지원 플랫폼 등이 있습니다.

## 대안

| 도구 이름 | 월간 방문 수 | 가격 모델 | 비교 |
| :--- | :--- | :--- | :--- |
| [Crisp](https://openaitools.app/ko/tool/crisp-chat) | 1,408,646 | 무료 체험, 유료, 가격 문의, 무료 | [비교](https://openaitools.app/ko/compare/crisp-chat-vs-whelp) |
| [Intercom](https://openaitools.app/ko/tool/intercom-com) | 4,471,110 | 무료 체험, 유료 | [비교](https://openaitools.app/ko/compare/intercom-com-vs-whelp) |
| [Respond.io](https://openaitools.app/ko/tool/respond-io) | 1,606,802 | 무료+유료 | [비교](https://openaitools.app/ko/compare/respond-io-vs-whelp) |
| [Callbell](https://openaitools.app/ko/tool/callbell) | 487,975 | 무료+유료, 무료 체험, 유료, 가격 문의 | [비교](https://openaitools.app/ko/compare/callbell-vs-whelp) |
| [Solvea](https://openaitools.app/ko/tool/solvea) | 20,906 | 유료, 가격 문의 | [비교](https://openaitools.app/ko/compare/solvea-vs-whelp) |
| [tawk.to](https://openaitools.app/ko/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | 무료+유료 | [비교](https://openaitools.app/ko/compare/abdul-malik-ibrahim-jaber-hassan-vs-whelp) |
| [Re:amaze](https://openaitools.app/ko/tool/reamaze-com) | 455,787 | 무료 체험, 유료, 가격 문의 | [비교](https://openaitools.app/ko/compare/reamaze-com-vs-whelp) |
| [SaleWisely](https://openaitools.app/ko/tool/salewisely) | 187,721 | 무료+유료, 가격 문의 | [비교](https://openaitools.app/ko/compare/salewisely-vs-whelp) |
| [Hiver](https://openaitools.app/ko/tool/hiver) | 140,328 | 무료+유료, 무료 체험, 유료, 무료 | [비교](https://openaitools.app/ko/compare/hiver-vs-whelp) |
| [Gallabox](https://openaitools.app/ko/tool/gallabox) | 138,074 | 무료 체험, 가격 문의 | [비교](https://openaitools.app/ko/compare/gallabox-vs-whelp) |
| [Chaport](https://openaitools.app/ko/tool/chaport-com) | 1,458,924 | 무료+유료 | [비교](https://openaitools.app/ko/compare/chaport-com-vs-whelp) |
| [Richpanel](https://openaitools.app/ko/tool/richpanel) | 384,348 | 무료 체험, 가격 문의 | [비교](https://openaitools.app/ko/compare/richpanel-vs-whelp) |

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출처: https://openaitools.app/ko/tool/whelp