
Chat ao vivo, caixa unificada e helpdesk com IA grátis para o seu site
BoldDesk registra 124.232 visitas mensais com crescimento de -15,6% mês a mês e preços Teste gratuito, Preço sob consulta. Brainfish registra 8.097 visitas mensais com crescimento de -38,4% e preços Pago, Preço sob consulta.

Brainfish is an AI customer support platform whose agents do more than answer questions from a help article: they read from and write to your operational systems, follow your written policies, and close the ticket — refunds, cancellations, account access, and bug triage included.
| Dimensão / Métrica | ![]() | |
|---|---|---|
| Domínio oficial | bolddesk.com | brainfi.sh |
| Modelo de preços | Teste gratuito, Preço sob consulta | Pago, Preço sob consulta |
| Visitas mensais | 124,23 mil (124.232) | 8,1 mil (8.097) |
| Variação de tráfego mensal | -22,9 mil (-15,6%) | -5,05 mil (-38,4%) |
| Mercado principal e participação | 🇺🇸 Estados Unidos (52,4%) | 🌐 Global (—) |
| Visitas diretas / mês | 89,25 mil | 3,34 mil |
| Avaliação dos usuários | 4,3 | 4,2 |
| Plataformas suportadas | Site | Site |
Agentes de IA autônomos dentro de um help desk completo
Os agentes Support, Background e Assist compartilham sua base de conhecimento e suas regras para resolver solicitações, classificar cada ticket e redigir respostas para a equipe.
Configure sem código instruções, fontes de conhecimento, habilidades e ferramentas de API, teste conversas e ações e publique nos canais escolhidos, com aprovação humana quando necessário.
Unifica e-mail, chat ao vivo, WhatsApp, voz, Microsoft Teams, Slack, SMS e redes sociais com tickets, gestão de contatos, portal do cliente e base de conhecimento.
Conecte APIs REST ou servidores MCP para os agentes consultarem pedidos, atualizarem assinaturas ou abrirem chamados em seus sistemas, com aprovação humana em ações sensíveis.

Brainfish is an AI customer support platform whose agents do more than answer questions from a help article: they read from and write to your operational systems, follow your written policies, and close the ticket — refunds, cancellations, account access, and bug triage included.
Agents read from and write to Zendesk, Salesforce, Intercom, Stripe, Okta, Duo, Splunk and any other API-connected tool, so tickets that need an action can be closed without a human.
Describe a process conversationally and Brainfish builds, tests, and runs it as a repeatable workflow — reportedly from a draft in about ten minutes to a complex workflow in a couple of hours.
Refund caps, approval thresholds, and policy windows live in the workflow logic rather than the prompt, so the same request is handled identically on every run.
Every step, system touched, and source cited is logged, with SSO/SAML, regional data residency, and a no-training-on-your-data commitment.

Chat ao vivo, caixa unificada e helpdesk com IA grátis para o seu site

Grátis / Código abertoAtendimento ao cliente com IA e um agente nativamente integrado

Plataforma de atendimento com IA e um agente nativo em cada conversa

IA conversacional e helpdesk feitos para marcas de ecommerce

Mensagens com clientes tudo-em-um: chat ao vivo, chatbots e autoatendimento
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Plataforma de suporte ao cliente com IA e caixa compartilhada

Plataforma de experiência do cliente com IA que unifica suporte, vendas e serviço
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Grátis / Código abertoRichpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
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Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.