Chaport registra 1.458.924 visitas mensais com crescimento de +130,1% mês a mês e preços Freemium. Userscom registra 1.959 visitas mensais com crescimento de -40,4% e preços Freemium.
Mensagens com clientes tudo-em-um: chat ao vivo, chatbots e autoatendimento
Userscom is customer support software that lets your team handle the whole conversation — and the money and account actions behind it — from a single ticket. Live chat, email ticketing and AI-sorted queues sit alongside native Stripe and Paddle panels, so refunds, cancellations and custom API actions happen without leaving the reply window.
| Dimensão / Métrica | | |
|---|---|---|
| Domínio oficial | chaport.com | userscom.com |
| Modelo de preços | Freemium | Freemium |
| Visitas mensais | 1,46 mi (1.458.924) | 1,96 mil (1.959) |
| Variação de tráfego mensal | +825 mil (+130,1%) | -1,33 mil (-40,4%) |
| Mercado principal e participação | 🇭🇰 Hong Kong, RAE da China (27,9%) | 🇺🇸 Estados Unidos (56,2%) |
| Visitas diretas / mês | 1,09 mi | 769 |
| Avaliação dos usuários | 4,3 | 4 |
| Plataformas suportadas | Site | Site |
Mensagens com clientes tudo-em-um: chat ao vivo, chatbots e autoatendimento
Adicione um widget de chat personalizável ao site e fale com clientes em tempo real com informações detalhadas do visitante e respostas guardadas.
Automatize vendas e suporte com chatbots que respondem a FAQs, qualificam leads e recolhem feedback 24/7.
Trate conversas de chat ao vivo, email, Facebook, Telegram e Viber num único espaço unificado.
Publique artigos de ajuda e deixe um bot sugerir conteúdo relevante automaticamente dentro do chat.
Userscom is customer support software that lets your team handle the whole conversation — and the money and account actions behind it — from a single ticket. Live chat, email ticketing and AI-sorted queues sit alongside native Stripe and Paddle panels, so refunds, cancellations and custom API actions happen without leaving the reply window.
Look up customers, review subscriptions and charges, issue refunds and cancel subscriptions inside the ticket using native Stripe, Paddle Billing and Paddle Classic integrations.
Wire your own platform APIs — password resets, credit top-ups, account unlocks, internal webhooks — into a sidebar button that agents can run with customer data pre-filled.
Incoming conversations are automatically grouped into categories such as Billing, Technical or Feedback before an agent ever opens the queue.
The AI reads the thread and prepares a suggested response that an agent can review, edit and send, cutting reply time on repetitive questions.
EspecializadoChat ao vivo, caixa unificada e helpdesk com IA grátis para o seu site
EspecializadoChat ao vivo, caixa unificada e helpdesk com IA grátis para o seu site
EspecializadoAtendimento ao cliente com IA e um agente nativamente integrado
Excepcional para unificar vários aplicativos de mensagens sociais em uma caixa de entrada de equipe, mas com menos foco em widgets de site leves.
Excepcional para unificar vários aplicativos de mensagens sociais em uma caixa de entrada de equipe, mas com menos foco em widgets de site leves.
Plataforma de suporte ao cliente com IA e caixa compartilhada
Excelentes chatbots de IA integrados treinados com dados de negócios, embora os preços aumentem rapidamente com o volume de visitantes.
Excelentes chatbots de IA integrados treinados com dados de negócios, embora os preços aumentem rapidamente com o volume de visitantes.
Uma caixa de entrada compartilhada para WhatsApp, Instagram, Messenger, Telegram e chat do site — com agentes de IA por cima.
Uma caixa de entrada compartilhada para WhatsApp, Instagram, Messenger, Telegram e chat do site — com agentes de IA por cima.
Caixa de entrada compartilhada, chat ao vivo e helpdesk com IA para negócios online
Caixa de entrada compartilhada, chat ao vivo e helpdesk com IA para negócios online
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
EspecializadoKayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
EspecializadoKayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
EspecializadoHelpdesk de IA que unifica todas as mensagens de clientes do e-commerce
EspecializadoHelpdesk de IA que unifica todas as mensagens de clientes do e-commerce
EspecializadoPlataforma agêntica de atendimento ao cliente onde equipes e IA resolvem juntas
EspecializadoPlataforma agêntica de atendimento ao cliente onde equipes e IA resolvem juntas
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
