# ModAI

Segundo a telemetria do OpenAITools.app verificada em 2026-11-11, ModAI (modai.app) é uma plataforma de IA indexada em Chatbot de IA que gera 611 visitas mensais com variação de tráfego mês a mês de -876 (-58,9%). Seu principal mercado geográfico é Peru (80,7% de participação no tráfego) e opera com modelo de preços Freemium. As principais alternativas concorrentes por volume mensal incluem DocsBot AI (495,28 mil visitas/mês), Intercom (4,47 mi visitas/mês), tawk.to (5,73 mi visitas/mês).

ModAI is an AI-powered Discord support bot that answers tickets from your own knowledge base, escalates complex issues to your team, and handles community support in over 30 languages 24/7.

## Principais dados de telemetria e especificações

| Métrica | Valor |
| :--- | :--- |
| Nome da ferramenta | ModAI |
| Handle | modai |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Domínio oficial | modai.app |
| URL do site | https://modai.app |
| Categorias | Chatbot de IA, Atendimento ao cliente com IA, Assistente de IA, Gerador de respostas com IA, Base de conhecimento com IA, AI Agent |
| Modelo de preços | Freemium |
| Visitas mensais | 611 |
| Variação de tráfego mensal | -876 |
| Taxa de crescimento mensal | -58,9% |
| Mercado principal | Peru |
| Participação de mercado | 80,7% |
| Visitas diretas | 227 |
| Visitas de busca orgânica | 0 |
| Visitas sociais | 0 |
| Visitas de referência | 73 |
| Visitas por e-mail | 23 |
| Nota de avaliação | 4,1 |
| Contagem de favoritos | 0 |
| Plataformas suportadas | Site |
| Plataformas de cobrança |  |
| Atributos | Recursos: Site; Preços: Freemium; Preços: Pago; Preços: Preço sob consulta |
| Tags | Bot de Discord, Suporte com IA, Moderação de comunidades, Sistema de tickets, Base de conhecimento, Suporte ao cliente, Chatbot com IA, automação do Discord |

## Visão geral

ModAI is an AI-powered Discord support bot that answers tickets from your own knowledge base, escalates complex issues to your team, and handles community support in over 30 languages 24/7.

## Preços e planos

Freemium with published tiers: Free at $0/month (100 AI responses, 20 knowledge base entries), Premium at $29/month (1,000 responses, 100 knowledge base items), and Enterprise at $99/month (20,000 responses, unlimited knowledge base). A custom plan is available on request. Yearly billing saves 20%.

## Principais recursos e capacidades

- **AI support tickets from your knowledge base:** ModAI answers questions inside Discord tickets based on your documentation, FAQs, website content and past conversations, without keyword-only matching.
- **Knowledge base training:** Upload documents, scrape your website or import existing Discord conversations to build a support foundation the AI can reason over.
- **Auto escalation and ticketing:** When a question exceeds the AI's knowledge, it escalates to your team and keeps a ticket transcript so context is never lost.
- **30+ languages:** Members can ask in their own language and receive answers in over 30 languages, regardless of the language your knowledge base is written in.
- **Ticket management dashboard:** Track open tickets, AI-handled versus escalated cases and response performance from a single dashboard.

## Principais casos de uso

- **Automate routine support tickets (Discord community managers):** Handle repetitive member questions outside peak hours so your moderators can focus on real issues.
- **Support high-volume trading servers (Prop firms and crypto groups):** Give traders and members instant answers on onboarding, roles, payouts and rules without a large support roster.
- **Scale support without hiring (SaaS and product teams):** Launch support with training on your documentation and scale response capacity alongside your user base.
- **Serve multilingual members (Global communities):** Let members ask in their own language and receive answers in 30+ languages from one knowledge base.

## Pontos fortes

- Answers repetitive Discord tickets automatically from your own documentation, not canned replies
- Escalation and transcripts ensure complex issues still reach humans
- Supports 30+ languages regardless of your knowledge base language
- Clear, published pricing with a genuinely usable free tier
- Fast setup: add the bot, upload docs, and it starts handling tickets

## Limitações

- Free tier's 100 responses/month and 20 knowledge base entries are quickly outgrown
- Value depends on how well your documentation is written and kept current
- Focused on Discord and WhatsApp support, so other channels need separate tools
- No public free trial length beyond the free plan's monthly quota

## Perguntas frequentes

### What is ModAI?
ModAI is an AI support and moderation bot for Discord. It answers members' questions inside support tickets using your documentation, website content and previous conversations, and escalates anything it cannot handle to your human team.

### How does the AI learn my knowledge base?
ModAI learns from documents you upload, FAQs, your website content and previous Discord conversations. The system keeps improving as it processes more of your content, and it understands context and relationships rather than just matching keywords.

### What happens when the AI can't answer a question?
It recognizes when a question exceeds its knowledge, escalates the ticket to your team, and keeps a transcript so no context is lost.

### How long does it take to set up?
Setup is three steps: add the bot to your Discord server in seconds, upload your website, knowledge base and FAQs for training, and let ModAI handle tickets as soon as members open them.

### How much does ModAI cost?
The Free plan includes 100 AI responses per month and 20 knowledge base entries. Premium is $29/month with 1,000 responses and 100 knowledge base items, and Enterprise is $99/month with 20,000 responses and unlimited knowledge base. Custom plans are available on request.

### Qual é o tráfego mensal e a tendência de crescimento de ModAI?
ModAI recebe atualmente 611 visitas mensais, com variação de tráfego mês a mês de -876 (taxa de crescimento de -58,9%). Seu principal mercado de origem é Peru (80,7% de participação), incluindo 227 visitas diretas/mês e 0 visitas de busca orgânica/mês.

### O ModAI é gratuito? Qual é o seu modelo de preços?
ModAI opera com um modelo de preços Freemium. Freemium with published tiers: Free at $0/month (100 AI responses, 20 knowledge base entries), Premium at $29/month (1,000 responses, 100 knowledge base items), and Enterprise at $99/month (20,000 responses, unlimited knowledge base). A custom plan is available on request. Yearly billing saves 20%. As plataformas de cobrança e checkout suportadas incluem: não listado.

### Quais são as melhores alternativas de ModAI em 2026?
Com base no tráfego das categorias e na adequação de recursos do OpenAITools.app, as cinco principais alternativas a ModAI são: 1. DocsBot AI (495,28 mil visitas/mês); 2. Intercom (4,47 mi visitas/mês); 3. tawk.to (5,73 mi visitas/mês); 4. Kayako (168,21 mil visitas/mês); 5. Wallu (621 visitas/mês).

### Quais plataformas e principais capacidades de IA o ModAI suporta?
ModAI está classificado em Chatbot de IA, Atendimento ao cliente com IA, Assistente de IA, Gerador de respostas com IA, suporta as seguintes plataformas: Site, e suas principais tags de capacidade incluem: Bot de Discord, Suporte com IA, Moderação de comunidades, Sistema de tickets, Base de conhecimento, Suporte ao cliente.

## Alternativas

| Nome da ferramenta | Visitas mensais | Modelo de preços | Comparar |
| :--- | :--- | :--- | :--- |
| [DocsBot AI](https://openaitools.app/pt/tool/docsbot-ai) | 495.278 | Freemium | [Comparar](https://openaitools.app/pt/compare/docsbot-ai-vs-modai) |
| [Intercom](https://openaitools.app/pt/tool/intercom-com) | 4.471.110 | Teste gratuito, Pago | [Comparar](https://openaitools.app/pt/compare/intercom-com-vs-modai) |
| [tawk.to](https://openaitools.app/pt/tool/abdul-malik-ibrahim-jaber-hassan) | 5.726.823 | Freemium | [Comparar](https://openaitools.app/pt/compare/abdul-malik-ibrahim-jaber-hassan-vs-modai) |
| [Kayako](https://openaitools.app/pt/tool/kayako) | 168.212 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/kayako-vs-modai) |
| [Wallu](https://openaitools.app/pt/tool/wallu) | 621 | Freemium | [Comparar](https://openaitools.app/pt/compare/modai-vs-wallu) |
| [eesel AI](https://openaitools.app/pt/tool/eesel-ai) | 556.113 | Freemium, Teste gratuito, Pago, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/eesel-ai-vs-modai) |
| [Help.center](https://openaitools.app/pt/tool/help-center) | 34.351 | Freemium | [Comparar](https://openaitools.app/pt/compare/help-center-vs-modai) |
| [Mava](https://openaitools.app/pt/tool/mava) | 32.375 | Freemium, Pago | [Comparar](https://openaitools.app/pt/compare/mava-vs-modai) |
| [Chaport](https://openaitools.app/pt/tool/chaport-com) | 1.458.924 | Freemium | [Comparar](https://openaitools.app/pt/compare/chaport-com-vs-modai) |
| [BoldDesk](https://openaitools.app/pt/tool/bolddesk) | 124.232 | Teste gratuito, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/bolddesk-vs-modai) |
| [LiveChatAI](https://openaitools.app/pt/tool/livechatai) | 61.618 | Freemium, Pago | [Comparar](https://openaitools.app/pt/compare/livechatai-vs-modai) |
| [Crisp](https://openaitools.app/pt/tool/crisp-chat) | 1.408.646 | Teste gratuito, Pago, Preço sob consulta, Grátis | [Comparar](https://openaitools.app/pt/compare/crisp-chat-vs-modai) |

---
Fonte: https://openaitools.app/pt/tool/modai