# Rallied Segundo a telemetria do OpenAITools.app verificada em 2026-11-11, Rallied (rallied.ai) é uma plataforma de IA indexada em AI Agent que gera 215 visitas mensais com variação de tráfego mês a mês de -1,97 mil (-90,2%). Seu principal mercado geográfico é Global (— de participação no tráfego) e opera com modelo de preços Pago. As principais alternativas concorrentes por volume mensal incluem Kayako (168,21 mil visitas/mês), Intercom (4,47 mi visitas/mês), Gorgias (2,66 mi visitas/mês). Rallied is an AI technician for managed service providers. It takes first touch on help desk tickets and resolves routine L1 and L2 requests inside your PSA, troubleshooting across your RMM, identity and Microsoft 365 systems, then closing the ticket with notes and time entries written. The goal is straightforward: MSPs take on more clients without hiring for the ticket queue. ## Principais dados de telemetria e especificações | Métrica | Valor | | :--- | :--- | | Nome da ferramenta | Rallied | | Handle | rallied | | Status | active | | Origin | independent | | Maintenance | active | | Domínio oficial | rallied.ai | | URL do site | https://rallied.ai | | Categorias | AI Agent, Atendimento ao cliente com IA, AI Workflow, Assistente de IA | | Modelo de preços | Pago | | Visitas mensais | 215 | | Variação de tráfego mensal | -1.974 | | Taxa de crescimento mensal | -90,2% | | Mercado principal | Global | | Participação de mercado | — | | Visitas diretas | 83 | | Visitas de busca orgânica | 0 | | Visitas sociais | 0 | | Visitas de referência | 22 | | Visitas por e-mail | 8 | | Nota de avaliação | 4 | | Contagem de favoritos | 1 | | Plataformas suportadas | Site | | Plataformas de cobrança | | | Atributos | Recursos: Site | | Tags | Técnico de IA, Automação para MSP, Automação do help desk de TI, Resolução de tickets L1, Resolução de tickets L2, Integração com PSA, Integração com RMM, Automação do Microsoft 365, Automação do Entra ID, Suporte a Active Directory, Automação de redefinição de senha, Automação de desbloqueio de contas, Suporte a MFA, Suporte a VPN, Permissões de caixa de correio, Gerenciamento de associação a grupos, Provisionamento de usuários, Integração de funcionários, Desligamento de funcionários, Triagem de tickets, Distribuição de tickets, Fechamento de tickets no PSA, Gestão de serviços de TI, Operações de TI, Produtividade do help desk, Automação de tickets repetitivos, automação de fluxos de trabalho, Suporte de TI no Slack, Suporte de TI no Microsoft Teams, Suporte de TI autônomo, Barreiras de aprovação humana, Calculadora de ROI para MSP, Calculadora de custos de mão de obra de TI, Calculadora de ROI de IA, ConnectWise, Autotask, HaloPSA, SuperOps, Datto RMM, NinjaRMM, Okta, JumpCloud, Google Workspace, IT Glue, Hudu | ## Visão geral Rallied is an AI technician for managed service providers. It takes first touch on help desk tickets and resolves routine L1 and L2 requests inside your PSA, troubleshooting across your RMM, identity and Microsoft 365 systems, then closing the ticket with notes and time entries written. The goal is straightforward: MSPs take on more clients without hiring for the ticket queue. ## Preços e planos Rallied is priced at $300 per month, billed monthly, with 2,000 credits included. Each ticket is charged once at 1 credit (ticket-only work), 3 credits (lookups or changes in other systems) or 8 credits (three or more systems, six-plus actions, or script runs). Pricing is per ticket rather than per endpoint or user, and a typical month covers around 700 tickets. ## Principais recursos e capacidades - **First touch on every ticket:** Rallied checks the client's live state across connected systems, diagnoses the real issue and closes L1 and L2 requests inside your PSA before a tech would have opened the tab. - **Natural-language workflows:** Write runbooks in plain English, such as offboarding a user or resetting a stuck print queue, and Rallied follows them step by step with every action logged. - **Endpoint fixes without remoting:** It finds the endpoint in your RMM, runs the approved script and writes the result back to the ticket, so quick fixes do not require remoting in. - **In-context PSA chat:** Chat with the agent from inside ConnectWise or HaloPSA to pull context from your PSA, RMM and docs and get guided to the next step. - **Governed autonomy and approvals:** Control autonomy with policy-bound execution, approval gates for sensitive operations, least-privilege per-client access and identity verification. ## Principais casos de uso - **Clear the routine ticket queue (MSP help desk teams):** Let Rallied absorb password resets, lockouts and access requests so senior techs stay on billable project work instead of costly L1 tasks. - **Automate onboarding and offboarding (Service delivery managers):** Trigger a natural-language runbook that provisions accounts, sets permissions and closes ticket batches when a client signs on new staff. - **Speed up escalation context (Level 2 technicians):** Use in-context chat in the PSA tab to pull client history, RMM state and documentation so technicians skip the investigation step. ## Pontos fortes - Automates the repetitive L1/L2 tickets that consume help desk margin - Writes notes and time entries automatically, keeping the PSA accurate - Granular per-client controls over which actions run autonomously - Plan Mode lets MSPs validate the agent on real tickets before execution - Integrates with major PSAs including ConnectWise, Autotask and HaloPSA ## Limitações - Pricing is credit-based, so busy months may need careful planning - It is aimed squarely at MSPs with a PSA/RMM stack, not general businesses - Full value depends on integrating your PSA, RMM and documentation systems first - Sensitive actions still need human approvals, which adds a step for some tickets ## Perguntas frequentes ### How does Rallied resolve tickets? Rallied connects to your PSA, RMM, identity and documentation tools to build context, then takes first touch on tickets. It resolves routine L1 and L2 requests automatically, writes notes and time entries into the PSA, and escalates to a technician whenever judgment or an approval is required. ### How does pricing work? Pricing is $300 per month with 2,000 credits included. A ticket costs 1 credit when the agent only works on the ticket itself, 3 credits when it looks up or changes something in your other systems, and 8 credits when it works across three or more systems or runs a script. A typical month covers roughly 700 tickets. ### Can we test it safely first? Yes. You can run Rallied in Plan Mode, where it posts what it would do on every ticket without changing anything, so you can evaluate its judgment against real tickets before it takes action. ### Which PSA tools are supported? ConnectWise PSA, HaloPSA, Autotask, SuperOps and Jira Service Management are supported, alongside RMM, identity and documentation integrations such as Microsoft 365, Entra ID, Okta and common MSP tooling. ### How is security handled? Rallied is built for governed execution: policy-bound actions, approval-gated sensitive operations, least-privilege access per client, identity verification via MFA where needed, and audit-ready logs for every action, approval and refusal. It reports SOC 2 Type II compliance. ### Qual é o tráfego mensal e a tendência de crescimento de Rallied? Rallied recebe atualmente 215 visitas mensais, com variação de tráfego mês a mês de -1,97 mil (taxa de crescimento de -90,2%). Seu principal mercado de origem é Global (— de participação), incluindo 83 visitas diretas/mês e 0 visitas de busca orgânica/mês. ### O Rallied é gratuito? Qual é o seu modelo de preços? Rallied opera com um modelo de preços Pago. Rallied is priced at $300 per month, billed monthly, with 2,000 credits included. Each ticket is charged once at 1 credit (ticket-only work), 3 credits (lookups or changes in other systems) or 8 credits (three or more systems, six-plus actions, or script runs). Pricing is per ticket rather than per endpoint or user, and a typical month covers around 700 tickets. As plataformas de cobrança e checkout suportadas incluem: não listado. ### Quais são as melhores alternativas de Rallied em 2026? Com base no tráfego das categorias e na adequação de recursos do OpenAITools.app, as cinco principais alternativas a Rallied são: 1. Kayako (168,21 mil visitas/mês); 2. Intercom (4,47 mi visitas/mês); 3. Gorgias (2,66 mi visitas/mês); 4. Forethought (84 mil visitas/mês); 5. Kore.ai (143,33 mil visitas/mês). ### Quais plataformas e principais capacidades de IA o Rallied suporta? Rallied está classificado em AI Agent, Atendimento ao cliente com IA, AI Workflow, Assistente de IA, suporta as seguintes plataformas: Site, e suas principais tags de capacidade incluem: Técnico de IA, Automação para MSP, Automação do help desk de TI, Resolução de tickets L1, Resolução de tickets L2, Integração com PSA. ## Alternativas | Nome da ferramenta | Visitas mensais | Modelo de preços | Comparar | | :--- | :--- | :--- | :--- | | [Kayako](https://openaitools.app/pt/tool/kayako) | 168.212 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/kayako-vs-rallied) | | [Intercom](https://openaitools.app/pt/tool/intercom-com) | 4.471.110 | Teste gratuito, Pago | [Comparar](https://openaitools.app/pt/compare/intercom-com-vs-rallied) | | [Gorgias](https://openaitools.app/pt/tool/gorgias) | 2.660.498 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/gorgias-vs-rallied) | | [Forethought](https://openaitools.app/pt/tool/forethought) | 83.999 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/forethought-vs-rallied) | | [Kore.ai](https://openaitools.app/pt/tool/kore-ai) | 143.328 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/kore-ai-vs-rallied) | | [AIHelp](https://openaitools.app/pt/tool/aihelpcn-net) | 44.258 | Freemium, Teste gratuito, Pago, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/aihelpcn-net-vs-rallied) | | [Brainfish](https://openaitools.app/pt/tool/brainfish) | 8.097 | Pago, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/brainfish-vs-rallied) | | [Serviceaide](https://openaitools.app/pt/tool/serviceaide-com) | 40.899 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/rallied-vs-serviceaide-com) | | [Kapture CRM](https://openaitools.app/pt/tool/kapturecrm-com) | 561.153 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/kapturecrm-com-vs-rallied) | | [Pylon](https://openaitools.app/pt/tool/pylon) | 284.885 | Pago | [Comparar](https://openaitools.app/pt/compare/pylon-vs-rallied) | | [My AskAI](https://openaitools.app/pt/tool/my-askai) | 13.355 | Freemium, Teste gratuito, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/my-askai-vs-rallied) | | [Aisera](https://openaitools.app/pt/tool/aisera) | 14.996 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/aisera-vs-rallied) | --- Fonte: https://openaitools.app/pt/tool/rallied