# SupportAI Segundo a telemetria do OpenAITools.app verificada em 2026-11-11, SupportAI (supportai.com) é uma plataforma de IA indexada em Chatbot de IA que gera 2,77 mil visitas mensais com variação de tráfego mês a mês de +1,35 mil (+95,1%). Seu principal mercado geográfico é Vietnã (27,2% de participação no tráfego) e opera com modelo de preços Freemium. As principais alternativas concorrentes por volume mensal incluem FastBots.ai (64,81 mil visitas/mês), LiveChatAI (61,62 mil visitas/mês), Chat Data (181,36 mil visitas/mês). SupportAI lets you build a custom AI chatbot trained on your own content — website pages, documents, product catalogues or videos — and deploy it on your site, WhatsApp, Messenger and other channels. It answers customer questions instantly, captures leads and hands conversations back to your team when needed. ## Principais dados de telemetria e especificações | Métrica | Valor | | :--- | :--- | | Nome da ferramenta | SupportAI | | Handle | supportai-com | | Status | active | | Origin | independent | | Maintenance | active | | Domínio oficial | supportai.com | | URL do site | https://supportai.com | | Categorias | Chatbot de IA, Atendimento ao cliente com IA, Geração de leads com IA, AI Agent, Assistente de vendas com IA, AI API | | Modelo de preços | Freemium | | Visitas mensais | 2.768 | | Variação de tráfego mensal | 1.349 | | Taxa de crescimento mensal | +95,1% | | Mercado principal | Vietnã | | Participação de mercado | 27,2% | | Visitas diretas | 1.139 | | Visitas de busca orgânica | — | | Visitas sociais | — | | Visitas de referência | 302 | | Visitas por e-mail | 75 | | Nota de avaliação | 3,9 | | Contagem de favoritos | 0 | | Plataformas suportadas | Site | | Plataformas de cobrança | stripe | | Atributos | Recursos: Site; Preços: Freemium; Preços: Pago | | Tags | Chatbot com IA, ChatGPT, Suporte ao cliente, geração de leads, Integração com site, Multiplataforma, Automação, Atendimento ao cliente, IA, Engajamento do cliente | ## Visão geral SupportAI lets you build a custom AI chatbot trained on your own content — website pages, documents, product catalogues or videos — and deploy it on your site, WhatsApp, Messenger and other channels. It answers customer questions instantly, captures leads and hands conversations back to your team when needed. ## Preços e planos Freemium with a Free plan ($0, 20 messages/month, 1 chatbot, 10 pieces of training content) and a 30-day-style free trial on paid tiers. Starter is $29/mo (2,000 messages, 5 chatbots, 200 training items), Pro is $49/mo (5,000 messages, 10 chatbots, 500 items) and Enterprise starts at $89/mo with message bands from 10,000 up to 100,000, unlimited chatbots and training content, plus access to newer GPT models. Yearly billing gives four months free. All paid plans include lead capture, unlimited website integrations, API access and removal of SupportAI branding. ## Principais recursos e capacidades - **Train on your own content:** Point SupportAI at your website, files, product pages or videos and it builds a knowledge base your chatbot answers from, with no code required beyond a single embed snippet. - **Cross-platform deployment:** Use the same chatbot on your website, WhatsApp, Messenger and other channels so customers get consistent answers wherever they reach out. - **Lead generation and sales modes:** Beyond support, preconfigured use cases cover lead capture and email list growth, sales conversations, bookings and appointments, product recommendations, feedback collection and internal employee Q&A. - **Control and revise responses:** Edit, add and update the content your bot answers from, review real conversation transcripts, and monitor where answers fall short so you can close those gaps over time. - **WordPress, Shopify and API access:** Official integrations include a WordPress plugin, Shopify app and WhatsApp chatbot, alongside API access for custom deployments. ## Principais casos de uso - **Answering routine customer questions 24/7 (E-commerce support team):** Deflect repetitive questions about hours, shipping, returns and policies so the team only handles the conversations that genuinely need a human. - **Capturing leads from website traffic (Marketing lead):** Use the lead-generation configuration to engage visitors, answer product questions and collect email addresses automatically. - **Booking appointments outside office hours (Salon, clinic or studio owner):** Let the chatbot handle appointment requests and bookings while you are closed, then review the conversations each morning. - **Internal knowledge assistant (Operations manager):** Connect internal documents and let employees ask HR, policy or process questions in natural language instead of searching shared drives. ## Pontos fortes - Free tier lets you validate the chatbot before paying - Training from websites, documents and videos with no coding - Cross-platform deployment across website, WhatsApp, Messenger and more - Dedicated WordPress and Shopify integrations plus API access - Transparent published pricing with clear message and chatbot limits per tier ## Limitações - Website content changes require manually clicking Retrain; automatic re-indexing is still in development - Free plan's 20 messages per month is only useful for testing - Enterprise plan pricing scales by message volume in unexplained bands - No live-agent inbox described in depth compared with dedicated helpdesk suites ## Perguntas frequentes ### Is there a free plan? Yes. The Free plan includes 20 messages per month and one chatbot, forever, with no credit card required to start. Paid plans begin at $29/mo for 2,000 messages. ### Which languages are supported? SupportAI states it supports 80+ languages on the marketing page and 50+ in the FAQ, covering English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Arabic and Hindi among others. Treat the language list as broad but verify specific languages during testing. ### What content can I train my chatbot on? You can train it by crawling your website, uploading documents or videos, using free-form input, or through the API. The more relevant content you provide, the more accurate the answers. ### Does it use ChatGPT? Yes. The platform is built on ChatGPT models, and GPT-4 (and GPT-4.5 on higher-end access) is available depending on your plan, with a stated recommendation of GPT-3.5 for speed and accuracy in typical support scenarios. ### Can I see the conversations my chatbot has? You get full transcripts of visitor conversations with the chatbot, so you can review interactions, spot content gaps and expand the training data to improve answers over time. ### Qual é o tráfego mensal e a tendência de crescimento de SupportAI? SupportAI recebe atualmente 2,77 mil visitas mensais, com variação de tráfego mês a mês de +1,35 mil (taxa de crescimento de +95,1%). Seu principal mercado de origem é Vietnã (27,2% de participação), incluindo 1,14 mil visitas diretas/mês e — visitas de busca orgânica/mês. ### O SupportAI é gratuito? Qual é o seu modelo de preços? SupportAI opera com um modelo de preços Freemium. Freemium with a Free plan ($0, 20 messages/month, 1 chatbot, 10 pieces of training content) and a 30-day-style free trial on paid tiers. Starter is $29/mo (2,000 messages, 5 chatbots, 200 training items), Pro is $49/mo (5,000 messages, 10 chatbots, 500 items) and Enterprise starts at $89/mo with message bands from 10,000 up to 100,000, unlimited chatbots and training content, plus access to newer GPT models. Yearly billing gives four months free. All paid plans include lead capture, unlimited website integrations, API access and removal of SupportAI branding. As plataformas de cobrança e checkout suportadas incluem: stripe. ### Quais são as melhores alternativas de SupportAI em 2026? Com base no tráfego das categorias e na adequação de recursos do OpenAITools.app, as cinco principais alternativas a SupportAI são: 1. FastBots.ai (64,81 mil visitas/mês); 2. LiveChatAI (61,62 mil visitas/mês); 3. Chat Data (181,36 mil visitas/mês); 4. DocsBot AI (495,28 mil visitas/mês); 5. Denser AI (46,86 mil visitas/mês). ### Quais plataformas e principais capacidades de IA o SupportAI suporta? SupportAI está classificado em Chatbot de IA, Atendimento ao cliente com IA, Geração de leads com IA, AI Agent, suporta as seguintes plataformas: Site, e suas principais tags de capacidade incluem: Chatbot com IA, ChatGPT, Suporte ao cliente, geração de leads, Integração com site, Multiplataforma. ## Alternativas | Nome da ferramenta | Visitas mensais | Modelo de preços | Comparar | | :--- | :--- | :--- | :--- | | [FastBots.ai](https://openaitools.app/pt/tool/fastbots-ai) | 64.813 | Freemium, Pago, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/fastbots-ai-vs-supportai-com) | | [LiveChatAI](https://openaitools.app/pt/tool/livechatai) | 61.618 | Freemium, Pago | [Comparar](https://openaitools.app/pt/compare/livechatai-vs-supportai-com) | | [Chat Data](https://openaitools.app/pt/tool/chat-data) | 181.358 | Freemium, Pago | [Comparar](https://openaitools.app/pt/compare/chat-data-vs-supportai-com) | | [DocsBot AI](https://openaitools.app/pt/tool/docsbot-ai) | 495.278 | Freemium | [Comparar](https://openaitools.app/pt/compare/docsbot-ai-vs-supportai-com) | | [Denser AI](https://openaitools.app/pt/tool/denserbot) | 46.857 | Freemium | [Comparar](https://openaitools.app/pt/compare/denserbot-vs-supportai-com) | | [SiteGPT](https://openaitools.app/pt/tool/sitegpt) | 164.579 | Teste gratuito, Pago, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/sitegpt-vs-supportai-com) | | [Agentkit](https://openaitools.app/pt/tool/agentkit) | 20.332 | Freemium | [Comparar](https://openaitools.app/pt/compare/agentkit-vs-supportai-com) | | [SiteSpeakAI](https://openaitools.app/pt/tool/sitespeakai) | 30.255 | Freemium, Teste gratuito | [Comparar](https://openaitools.app/pt/compare/sitespeakai-vs-supportai-com) | | [CustomGPT.ai](https://openaitools.app/pt/tool/customgpt) | 96.030 | Freemium, Teste gratuito, Pago, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/customgpt-vs-supportai-com) | | [Chatbase](https://openaitools.app/pt/tool/chatbase) | 396.383 | Freemium, Pago | [Comparar](https://openaitools.app/pt/compare/chatbase-vs-supportai-com) | | [Surfn AI](https://openaitools.app/pt/tool/surfn-ai) | 5.586 | Freemium | [Comparar](https://openaitools.app/pt/compare/supportai-com-vs-surfn-ai) | | [YourGPT](https://openaitools.app/pt/tool/yourgpt-chatbot) | 158.089 | Teste gratuito, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/supportai-com-vs-yourgpt-chatbot) | --- Fonte: https://openaitools.app/pt/tool/supportai-com