# Typewise

Segundo a telemetria do OpenAITools.app verificada em 2026-11-11, Typewise (typewise.app) é uma plataforma de IA indexada em Atendimento ao cliente com IA que gera 14,75 mil visitas mensais com variação de tráfego mês a mês de -2,09 mil (-12,4%). Seu principal mercado geográfico é Estados Unidos (50,7% de participação no tráfego) e opera com modelo de preços Preço sob consulta. As principais alternativas concorrentes por volume mensal incluem Siena AI (45,59 mil visitas/mês), Pylon (284,89 mil visitas/mês), Forethought (84 mil visitas/mês).

Typewise is an AI customer experience platform that runs AI agents resolving support requests end to end across email, chat, WhatsApp, and social, set up and improved in plain language by an AI operator called Nova.

## Principais dados de telemetria e especificações

| Métrica | Valor |
| :--- | :--- |
| Nome da ferramenta | Typewise |
| Handle | typewise |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Domínio oficial | typewise.app |
| URL do site | https://www.typewise.app |
| Categorias | Atendimento ao cliente com IA, Assistente de IA, Large Language Models (LLMs), Chatbot de IA, Copiloto de IA, Tradução com IA |
| Modelo de preços | Preço sob consulta |
| Visitas mensais | 14.745 |
| Variação de tráfego mensal | -2.085 |
| Taxa de crescimento mensal | -12,4% |
| Mercado principal | Estados Unidos |
| Participação de mercado | 50,7% |
| Visitas diretas | 5.871 |
| Visitas de busca orgânica | — |
| Visitas sociais | — |
| Visitas de referência | 1.515 |
| Visitas por e-mail | 478 |
| Nota de avaliação | 4,2 |
| Contagem de favoritos | 2 |
| Plataformas suportadas | Site |
| Plataformas de cobrança |  |
| Atributos | Recursos: Site; Preços: Preço sob consulta |
| Tags | Atendimento ao cliente com IA, Automação do atendimento ao cliente, Agente de IA, Assistente de IA, Suporte ao cliente, Suporte multilíngue, Satisfação do cliente, eficiência operacional, automação inteligente |

## Visão geral

Typewise is an AI customer experience platform that runs AI agents resolving support requests end to end across email, chat, WhatsApp, and social, set up and improved in plain language by an AI operator called Nova.

## Preços e planos

Success-based pricing: plans start at $99/month (Starter) and rise to $599/month (Growth) and $2,000/month (Business, billed annually), with Enterprise quoted on request. On top of the base fee you pay per resolution, from $2 pay-as-you-go down to $1 with volume packages; a full resolution counts once, a partial hand-off half, and unresolved tickets are free. Extra users are $89/month and every plan begins with a 14-day free trial (100 resolution credits, no card required).

## Principais recursos e capacidades

- **End-to-end AI resolution:** Typewise runs AI agents that own a request end to end: looking up the order, applying your policy, and closing the ticket, across email, chat, WhatsApp, and social with context carried between channels.
- **Nova, the AI operator:** Nova is an AI operator that builds, tests, and deploys agents, specialists, and channel connections from plain-language instructions, with no flowcharts or code.
- **Hybrid human and AI workspace:** A single workspace where AI agents and human agents collaborate, with a supervisor routing each request to the right specialist and escalating to a person when it matters.
- **3,500+ integrations:** 3,500+ connectors spanning help desks, inboxes, commerce, CRM, ERP, and ITSM, with MCP-native access so nothing has to be migrated to get started.
- **Success-based resolution pricing:** Only fully resolved tickets are billed in full, partial hand-offs count as half, and unresolved tickets are free, so cost tracks actual AI work rather than ticket volume.

## Principais casos de uso

- **Automate first-line resolution at scale (Head of Customer Service):** Let AI agents handle order lookups, policy questions, and routine actions end to end across every channel, so human agents focus on complex or sensitive cases.
- **Go live without developers (Support operations lead at an SMB):** Connect your inbox and use Nova to build a first working agent in about 15 minutes by describing your processes in plain language, expanding to new channels over time.
- **Govern AI actions with clear guardrails (Enterprise CX director):** Define which cases the AI handles autonomously, log every action, route sensitive requests to people, and meet ISO 27001, GDPR, and EU AI Act requirements with EU data residency.
- **Handle multilingual, transactional requests (E-commerce or logistics team):** Resolve returns, order changes, and disrupted-journey inquiries in any language by connecting commerce, order, and logistics systems to the AI agents.

## Pontos fortes

- Resolves requests end to end rather than only deflecting, including actions in your systems
- Nova operator lets non-technical teams build and update agents in plain language
- 3,500+ MCP-native integrations mean no migration to get started
- Success-based pricing charges fully only for complete resolutions, with unresolved tickets free
- Strong compliance posture: ISO 27001, GDPR, EU AI Act alignment, EU data residency

## Limitações

- Per-resolution billing can be harder to forecast than a flat seat price
- Small teams on the entry plan pay relatively higher per-resolution rates
- Full value depends on connecting your order, CRM, and help-desk systems
- Enterprise governance features like custom DPA and SSO sit behind higher tiers

## Perguntas frequentes

### What is Typewise?
Typewise is an AI customer experience platform. Businesses use it to run AI agents that resolve customer service requests end to end across email, chat, WhatsApp, and social, configured and improved in plain language with no code.

### Is Typewise just a chatbot?
No. Typewise positions itself as a resolution engine rather than a chatbot. It completes the whole request by looking up orders, applying your policies, and closing the ticket, and hands anything needing judgment to a person with full context.

### Is Typewise still a keyboard app?
Not any more. Typewise started in 2019 as a consumer keyboard app, but that chapter closed in 2022 when the company joined Y Combinator and moved into business software. Today it is solely an AI customer experience platform for businesses.

### How does Typewise pricing work?
Pricing is success-based. Plans start at $99 per month (Starter) and scale to $599 (Growth) and $2,000 (Business, billed annually), with Enterprise quoted on request. A per-resolution rate applies on top: a full resolution counts once, a partial hand-off counts half, and unresolved requests are free. Volume packages bring the rate down toward $1 per resolution.

### Is there a free trial?
Yes. Every plan starts with a 14-day free trial that includes 100 resolution credits and $10 in AI Operator credits, with no credit card required.

### Do I need a developer to get started?
You can connect your inbox and have a first AI agent live in about 15 minutes with no developer, by describing how your business works in plain language. Larger governed rollouts take longer and include guided onboarding.

### Is Typewise secure and compliant?
Typewise is ISO 27001 certified, GDPR compliant, and aligned with the EU AI Act, with EU data residency available. Every action is logged, you can pause the AI for any topic in one click, and sensitive cases are routed to a person.

### Qual é o tráfego mensal e a tendência de crescimento de Typewise?
Typewise recebe atualmente 14,75 mil visitas mensais, com variação de tráfego mês a mês de -2,09 mil (taxa de crescimento de -12,4%). Seu principal mercado de origem é Estados Unidos (50,7% de participação), incluindo 5,87 mil visitas diretas/mês e — visitas de busca orgânica/mês.

### O Typewise é gratuito? Qual é o seu modelo de preços?
Typewise opera com um modelo de preços Preço sob consulta. Success-based pricing: plans start at $99/month (Starter) and rise to $599/month (Growth) and $2,000/month (Business, billed annually), with Enterprise quoted on request. On top of the base fee you pay per resolution, from $2 pay-as-you-go down to $1 with volume packages; a full resolution counts once, a partial hand-off half, and unresolved tickets are free. Extra users are $89/month and every plan begins with a 14-day free trial (100 resolution credits, no card required). As plataformas de cobrança e checkout suportadas incluem: não listado.

### Quais são as melhores alternativas de Typewise em 2026?
Com base no tráfego das categorias e na adequação de recursos do OpenAITools.app, as cinco principais alternativas a Typewise são: 1. Siena AI (45,59 mil visitas/mês); 2. Pylon (284,89 mil visitas/mês); 3. Forethought (84 mil visitas/mês); 4. Intercom (4,47 mi visitas/mês); 5. BoldDesk (124,23 mil visitas/mês).

### Quais plataformas e principais capacidades de IA o Typewise suporta?
Typewise está classificado em Atendimento ao cliente com IA, Assistente de IA, Large Language Models (LLMs), Chatbot de IA, suporta as seguintes plataformas: Site, e suas principais tags de capacidade incluem: Atendimento ao cliente com IA, Automação do atendimento ao cliente, Agente de IA, Assistente de IA, Suporte ao cliente, Suporte multilíngue.

## Alternativas

| Nome da ferramenta | Visitas mensais | Modelo de preços | Comparar |
| :--- | :--- | :--- | :--- |
| [Siena AI](https://openaitools.app/pt/tool/siena-ai) | 45.593 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/siena-ai-vs-typewise) |
| [Pylon](https://openaitools.app/pt/tool/pylon) | 284.885 | Pago | [Comparar](https://openaitools.app/pt/compare/pylon-vs-typewise) |
| [Forethought](https://openaitools.app/pt/tool/forethought) | 83.999 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/forethought-vs-typewise) |
| [Intercom](https://openaitools.app/pt/tool/intercom-com) | 4.471.110 | Teste gratuito, Pago | [Comparar](https://openaitools.app/pt/compare/intercom-com-vs-typewise) |
| [BoldDesk](https://openaitools.app/pt/tool/bolddesk) | 124.232 | Teste gratuito, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/bolddesk-vs-typewise) |
| [eesel AI](https://openaitools.app/pt/tool/eesel-ai) | 556.113 | Freemium, Teste gratuito, Pago, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/eesel-ai-vs-typewise) |
| [Kayako](https://openaitools.app/pt/tool/kayako) | 168.212 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/kayako-vs-typewise) |
| [LiveChatAI](https://openaitools.app/pt/tool/livechatai) | 61.618 | Freemium, Pago | [Comparar](https://openaitools.app/pt/compare/livechatai-vs-typewise) |
| [Richpanel](https://openaitools.app/pt/tool/richpanel) | 384.348 | Teste gratuito, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/richpanel-vs-typewise) |
| [Hiver](https://openaitools.app/pt/tool/hiver) | 140.328 | Freemium, Teste gratuito, Pago, Grátis | [Comparar](https://openaitools.app/pt/compare/hiver-vs-typewise) |
| [Hubtype](https://openaitools.app/pt/tool/hubtype) | 14.076 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/hubtype-vs-typewise) |
| [Chaport](https://openaitools.app/pt/tool/chaport-com) | 1.458.924 | Freemium | [Comparar](https://openaitools.app/pt/compare/chaport-com-vs-typewise) |

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Fonte: https://openaitools.app/pt/tool/typewise