# Viqal

Segundo a telemetria do OpenAITools.app verificada em 2026-11-11, Viqal (viqal.com) é uma plataforma de IA indexada em Chatbot de IA que gera 5,27 mil visitas mensais com variação de tráfego mês a mês de +4,73 mil (+870,2%). Seu principal mercado geográfico é Global (— de participação no tráfego) e opera com modelo de preços Pago. As principais alternativas concorrentes por volume mensal incluem HiJiffy (96,65 mil visitas/mês), Enso Connect (364,16 mil visitas/mês), HostBuddy AI (30,39 mil visitas/mês).

Viqal is an AI virtual concierge for hotels that automates guest communication on WhatsApp, handling enquiries, upselling and pre-arrival messaging while keeping staff in a shared team inbox.

## Principais dados de telemetria e especificações

| Métrica | Valor |
| :--- | :--- |
| Nome da ferramenta | Viqal |
| Handle | viqal |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Domínio oficial | viqal.com |
| URL do site | https://www.viqal.com |
| Categorias | Chatbot de IA, Assistente de IA, Atendimento ao cliente com IA, Assistente de vendas com IA, AI Travel |
| Modelo de preços | Pago |
| Visitas mensais | 5.268 |
| Variação de tráfego mensal | 4.725 |
| Taxa de crescimento mensal | +870,2% |
| Mercado principal | Global |
| Participação de mercado | — |
| Visitas diretas | 1.576 |
| Visitas de busca orgânica | — |
| Visitas sociais | — |
| Visitas de referência | 626 |
| Visitas por e-mail | 276 |
| Nota de avaliação | 4,2 |
| Contagem de favoritos | 2 |
| Plataformas suportadas | Site |
| Plataformas de cobrança |  |
| Atributos | Recursos: Site; Preços: Pago |
| Tags | Concierge virtual com IA, Automação hoteleira, Comunicação com hóspedes, WhatsApp para hotéis, Venda adicional, atendimento ao cliente, Chatbot para hotéis, Check-in digital |

## Visão geral

Viqal is an AI virtual concierge for hotels that automates guest communication on WhatsApp, handling enquiries, upselling and pre-arrival messaging while keeping staff in a shared team inbox.

## Preços e planos

Paid with a free trial. Viqal is listed as a paid platform that offers a free trial and a bookable live demo. Detailed tier pricing is not published openly on the website, so costs are confirmed during a demo or a quote request.

## Principais recursos e capacidades

- **AI Concierge:** An AI assistant answers common guest questions around the clock on WhatsApp, covering arrival details, facilities, breakfast and more.
- **Upselling Automation:** Automated, AI-driven offers — such as adding breakfast to a booking — presented in the conversation at the right moment.
- **Team Inbox:** Human agents and the AI share one inbox so staff can step into any conversation without losing context.
- **Campaigns and Tasks:** Proactive WhatsApp messaging for pre-arrival, mid-stay and post-stay communication, plus task assignment and review management.
- **PMS Integrations:** Connects to Oracle Opera Cloud, Mews, Cloudbeds, Protel and others so responses reflect real reservation and rate data.

## Principais casos de uso

- **Handle guest enquiries 24/7 (Hotel Front Desk):** Let the AI handle routine arrival questions, parking, breakfast and facilities queries on WhatsApp so the front desk can focus on guests in front of them.
- **Increase upsell revenue (Revenue Manager):** Offer breakfast, spa, late checkout and other add-ons inside the conversation and capture more ancillary revenue per stay.
- **Run pre-arrival and post-stay campaigns (Guest Experience Team):** Send pre-arrival instructions, mid-stay tips and post-stay requests automatically, keeping each guest informed without manual messaging.
- **Centralise communication across properties (Multi-property Group):** Use the shared inbox and task tools so any team member can pick up a conversation, and fold review management into the same workflow.

## Pontos fortes

- Purpose-built for hotels, with guest-messaging language and flows that generic chatbots lack
- Answers guests 24/7 in their own language on WhatsApp, the channel they already use
- Upselling is handled inside the guest conversation, turning routine questions into revenue
- Team inbox lets staff seamlessly take over from the AI when a situation needs a human
- Real PMS integrations including Opera Cloud, Mews, Cloudbeds and Protel

## Limitações

- Pricing is not fully published on the site, so you need a demo or quote to know the real cost
- Results depend on how completely your PMS and WhatsApp Business setup are connected
- Some automation value is only realized if staff adopt the inbox workflow alongside the AI concierge
- Multi-language quality can vary for less common guest languages

## Perguntas frequentes

### What is Viqal?
Viqal is a guest messaging automation platform for hotels. Its AI concierge answers guest questions on WhatsApp, handles upselling such as breakfast or spa add-ons, and works alongside a team inbox, campaign tools, task management and review management.

### Is there a free trial?
Yes. The site offers a free trial alongside a live demo, and mentions a 10-minute demo video for a quick overview.

### How much does Viqal cost?
Viqal is categorized as a paid platform with a free trial. Detailed plan pricing is not published openly on the site, so you would need to ask for a quote during a demo.

### Which systems does Viqal integrate with?
Viqal integrates with hotel PMS and property systems including Oracle Opera Cloud, Mews, Cloudbeds and Protel, among others, so it can act on real reservation data.

### Which hotels use Viqal?
Ai4hotels reports customers in 15+ countries and publishes case quotes, such as a hotel citing time savings and doubled spa revenue, which is typical of the finance-focused positioning the platform markets.

### Qual é o tráfego mensal e a tendência de crescimento de Viqal?
Viqal recebe atualmente 5,27 mil visitas mensais, com variação de tráfego mês a mês de +4,73 mil (taxa de crescimento de +870,2%). Seu principal mercado de origem é Global (— de participação), incluindo 1,58 mil visitas diretas/mês e — visitas de busca orgânica/mês.

### O Viqal é gratuito? Qual é o seu modelo de preços?
Viqal opera com um modelo de preços Pago. Paid with a free trial. Viqal is listed as a paid platform that offers a free trial and a bookable live demo. Detailed tier pricing is not published openly on the website, so costs are confirmed during a demo or a quote request. As plataformas de cobrança e checkout suportadas incluem: não listado.

### Quais são as melhores alternativas de Viqal em 2026?
Com base no tráfego das categorias e na adequação de recursos do OpenAITools.app, as cinco principais alternativas a Viqal são: 1. HiJiffy (96,65 mil visitas/mês); 2. Enso Connect (364,16 mil visitas/mês); 3. HostBuddy AI (30,39 mil visitas/mês); 4. Chaport (1,46 mi visitas/mês); 5. Callbell (487,98 mil visitas/mês).

### Quais plataformas e principais capacidades de IA o Viqal suporta?
Viqal está classificado em Chatbot de IA, Assistente de IA, Atendimento ao cliente com IA, Assistente de vendas com IA, suporta as seguintes plataformas: Site, e suas principais tags de capacidade incluem: Concierge virtual com IA, Automação hoteleira, Comunicação com hóspedes, WhatsApp para hotéis, Venda adicional, atendimento ao cliente.

## Alternativas

| Nome da ferramenta | Visitas mensais | Modelo de preços | Comparar |
| :--- | :--- | :--- | :--- |
| [HiJiffy](https://openaitools.app/pt/tool/hijiffy-com) | 96.651 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/hijiffy-com-vs-viqal) |
| [Enso Connect](https://openaitools.app/pt/tool/ensoconnect-com) | 364.163 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/ensoconnect-com-vs-viqal) |
| [HostBuddy AI](https://openaitools.app/pt/tool/hostbuddy-ai) | 30.393 | Teste gratuito, Pago | [Comparar](https://openaitools.app/pt/compare/hostbuddy-ai-vs-viqal) |
| [Chaport](https://openaitools.app/pt/tool/chaport-com) | 1.458.924 | Freemium | [Comparar](https://openaitools.app/pt/compare/chaport-com-vs-viqal) |
| [Callbell](https://openaitools.app/pt/tool/callbell) | 487.975 | Freemium, Teste gratuito, Pago, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/callbell-vs-viqal) |
| [SaleWisely](https://openaitools.app/pt/tool/salewisely) | 187.721 | Freemium, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/salewisely-vs-viqal) |
| [tawk.to](https://openaitools.app/pt/tool/abdul-malik-ibrahim-jaber-hassan) | 5.726.823 | Freemium | [Comparar](https://openaitools.app/pt/compare/abdul-malik-ibrahim-jaber-hassan-vs-viqal) |
| [EZContact](https://openaitools.app/pt/tool/ezcontact) | 3.888 | Pago | [Comparar](https://openaitools.app/pt/compare/ezcontact-vs-viqal) |
| [Landbot AI](https://openaitools.app/pt/tool/landbot-ai) | 91.588 | Freemium, Teste gratuito, Pago, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/landbot-ai-vs-viqal) |
| [Tidio](https://openaitools.app/pt/tool/tidio) | 527.313 | Freemium | [Comparar](https://openaitools.app/pt/compare/tidio-vs-viqal) |
| [Wasapi](https://openaitools.app/pt/tool/wasapi-io) | 58.485 | Teste gratuito, Pago | [Comparar](https://openaitools.app/pt/compare/viqal-vs-wasapi-io) |
| [Doko AI](https://openaitools.app/pt/tool/doko-ai) | 3.683 | Teste gratuito, Pago | [Comparar](https://openaitools.app/pt/compare/doko-ai-vs-viqal) |

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Fonte: https://openaitools.app/pt/tool/viqal