# ZipChat AI

Segundo a telemetria do OpenAITools.app verificada em 2026-11-11, ZipChat AI (apps.shopify.com) é uma plataforma de IA indexada em Chatbot de IA que gera 6,51 mi visitas mensais com variação de tráfego mês a mês de +283,64 mil (+4,6%). Seu principal mercado geográfico é Estados Unidos (26,5% de participação no tráfego) e opera com modelo de preços Teste gratuito, Pago. As principais alternativas concorrentes por volume mensal incluem Vanchat (7,07 mil visitas/mês), Rep AI: Concierge de vendas para ecommerce (28,85 mil visitas/mês), Chaport (1,46 mi visitas/mês).

Zipchat is a Shopify-native AI chatbot and live chat app that acts as a full sales and support agent. It greets shoppers, answers product and shipping questions, tracks orders, issues discounts, handles returns and refunds, recovers abandoned carts and recommends products — across live chat, WhatsApp, Instagram, Messenger and email from one unified inbox.

## Principais dados de telemetria e especificações

| Métrica | Valor |
| :--- | :--- |
| Nome da ferramenta | ZipChat AI |
| Handle | zipchat-ai |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Domínio oficial | apps.shopify.com |
| URL do site | https://apps.shopify.com/zipchat |
| Categorias | Chatbot de IA, Vendas com IA, Atendimento ao cliente com IA |
| Modelo de preços | Teste gratuito, Pago |
| Visitas mensais | 6.507.057 |
| Variação de tráfego mensal | 283.638 |
| Taxa de crescimento mensal | +4,6% |
| Mercado principal | Estados Unidos |
| Participação de mercado | 26,5% |
| Visitas diretas | 2.397.630 |
| Visitas de busca orgânica | — |
| Visitas sociais | — |
| Visitas de referência | 1.282.870 |
| Visitas por e-mail | 101.740 |
| Nota de avaliação | 4,7 |
| Contagem de favoritos | 11 |
| Plataformas suportadas | Site |
| Plataformas de cobrança |  |
| Atributos | Recursos: Site; Preços: Teste gratuito; Preços: Pago |
| Tags | Chatbot com IA, comércio eletrônico, Suporte ao cliente, automação de vendas, geração de leads, Suporte multilíngue, Marketing no WhatsApp, Chat proativo, Insights de dados |

## Visão geral

Zipchat is a Shopify-native AI chatbot and live chat app that acts as a full sales and support agent. It greets shoppers, answers product and shipping questions, tracks orders, issues discounts, handles returns and refunds, recovers abandoned carts and recommends products — across live chat, WhatsApp, Instagram, Messenger and email from one unified inbox.

## Preços e planos

Free plan available with about 120 AI replies and 50 conversations per month and training on 100 pages. Paid tiers add a 7-day free trial: Starter $80/month ($768/year), Pro $300/month ($2,880/year) with 3,000 replies and priority support, and Scale $600/month ($5,760/year) with 6,000 replies and training on 300,000 pages. Billed in USD every 30 days.

## Principais recursos e capacidades

- **Multi-channel AI agent:** One AI agent handles live chat, WhatsApp, Instagram, Messenger and email, so every conversation lands in a single inbox rather than five tabs.
- **Actions, not just answers:** The assistant takes real actions in chat: order tracking, returns and refunds, COD verification, discount codes and stock checks, not just canned answers.
- **Sales and cart recovery:** Greets visitors at the right moment, recommends products, runs upsells and cross-sells, and triggers cart-recovery messages to win back lost revenue.
- **Self-training and corrections:** Train the bot on your own pages, FAQs and policies, then refine weak answers with AI Corrections so it stays accurate and on-brand.
- **Helpdesk and analytics integrations:** Works with tools such as Gorgias, Zendesk, Re:amaze, Klaviyo, Omnisend and Brevo, and reports on chats, conversions and agent performance.

## Principais casos de uso

- **Cutting repetitive support tickets (E-commerce support manager):** Let the agent resolve order status, shipping and returns questions automatically so staff can focus on complex tickets and fulfilment.
- **Recovering abandoned carts (DTC store owner):** Trigger proactive greetings, product recommendations and cart-recovery messages to lift conversion and average order value.
- **Supporting global customers (Multichannel team lead):** Serve shoppers on their preferred channel and let the bot answer in their own language, keeping one conversation history in the unified inbox.
- **Connecting chat to your stack (Growth marketer):** Connect Zipchat to Gorgias, Zendesk, Klaviyo or Omnisend and use its reports to track conversations, conversions and agent performance.

## Pontos fortes

- Handles sales, support and cart recovery in one AI agent rather than separate tools
- Wide channel coverage including WhatsApp, Instagram, Messenger and email in a unified inbox
- Free plan plus a 7-day trial on paid tiers, with 'Built for Shopify' status and a 4.9-star rating
- No-code setup that self-trains on your own store content and can be corrected over time

## Limitações

- Priced per AI reply and conversation volume, so costs scale with store traffic
- Only available as a Shopify app, not for other e-commerce platforms
- Advanced channels such as WhatsApp Business API require proper business setup
- Best results still depend on time spent training the bot on your own content

## Perguntas frequentes

### Which platforms does Zipchat work with?
Zipchat is built specifically for Shopify and carries the 'Built for Shopify' badge. It is installed from the Shopify App Store and works with the Shopify admin, checkout and order data.

### What tasks can the AI agent actually perform?
The agent handles order tracking, discount and stock checks, product recommendations, upsells and cross-sells, cart recovery, COD verification, FAQs, returns and refunds, and it can escalate to a human or your helpdesk tool when needed.

### Is there a free plan or trial?
Yes. There is a free plan with roughly 120 AI replies a month and a 7-day free trial on the paid Starter, Pro and Scale plans, which are billed in USD every 30 days.

### Does Zipchat support multiple languages?
Zipchat supports multiple languages for both conversations and its interface, and it can self-train on your store content so answers stay consistent across languages.

### Can I correct the AI when it gets something wrong?
Yes. AI Corrections let you review and fix answers, and training limits increase by plan, from 100 pages on Free up to 300,000 pages on Scale.

### Qual é o tráfego mensal e a tendência de crescimento de ZipChat AI?
ZipChat AI recebe atualmente 6,51 mi visitas mensais, com variação de tráfego mês a mês de +283,64 mil (taxa de crescimento de +4,6%). Seu principal mercado de origem é Estados Unidos (26,5% de participação), incluindo 2,4 mi visitas diretas/mês e — visitas de busca orgânica/mês.

### O ZipChat AI é gratuito? Qual é o seu modelo de preços?
ZipChat AI opera com um modelo de preços Teste gratuito, Pago. Free plan available with about 120 AI replies and 50 conversations per month and training on 100 pages. Paid tiers add a 7-day free trial: Starter $80/month ($768/year), Pro $300/month ($2,880/year) with 3,000 replies and priority support, and Scale $600/month ($5,760/year) with 6,000 replies and training on 300,000 pages. Billed in USD every 30 days. As plataformas de cobrança e checkout suportadas incluem: não listado.

### Quais são as melhores alternativas de ZipChat AI em 2026?
Com base no tráfego das categorias e na adequação de recursos do OpenAITools.app, as cinco principais alternativas a ZipChat AI são: 1. Vanchat (7,07 mil visitas/mês); 2. Rep AI: Concierge de vendas para ecommerce (28,85 mil visitas/mês); 3. Chaport (1,46 mi visitas/mês); 4. UChat (30,74 mil visitas/mês); 5. Hello24ai (1,89 mil visitas/mês).

### Quais plataformas e principais capacidades de IA o ZipChat AI suporta?
ZipChat AI está classificado em Chatbot de IA, Vendas com IA, Atendimento ao cliente com IA, suporta as seguintes plataformas: Site, e suas principais tags de capacidade incluem: Chatbot com IA, comércio eletrônico, Suporte ao cliente, automação de vendas, geração de leads, Suporte multilíngue.

## Alternativas

| Nome da ferramenta | Visitas mensais | Modelo de preços | Comparar |
| :--- | :--- | :--- | :--- |
| [Vanchat](https://openaitools.app/pt/tool/vanchat) | 7.074 | Teste gratuito | [Comparar](https://openaitools.app/pt/compare/vanchat-vs-zipchat-ai) |
| [Rep AI: Concierge de vendas para ecommerce](https://openaitools.app/pt/tool/rep-ai-sales-concierge-for-ecommerce) | 28.849 | Teste gratuito, Pago | [Comparar](https://openaitools.app/pt/compare/rep-ai-sales-concierge-for-ecommerce-vs-zipchat-ai) |
| [Chaport](https://openaitools.app/pt/tool/chaport-com) | 1.458.924 | Freemium | [Comparar](https://openaitools.app/pt/compare/chaport-com-vs-zipchat-ai) |
| [UChat](https://openaitools.app/pt/tool/uchat) | 30.737 | Freemium, Teste gratuito | [Comparar](https://openaitools.app/pt/compare/uchat-vs-zipchat-ai) |
| [Hello24ai](https://openaitools.app/pt/tool/hello24ai) | 1.885 | Pago | [Comparar](https://openaitools.app/pt/compare/hello24ai-vs-zipchat-ai) |
| [Omnichat](https://openaitools.app/pt/tool/omnichat-ai) | 374.124 | Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/omnichat-ai-vs-zipchat-ai) |
| [Intercom](https://openaitools.app/pt/tool/intercom-help) | 2.764.543 | Teste gratuito, Pago | [Comparar](https://openaitools.app/pt/compare/intercom-help-vs-zipchat-ai) |
| [Callbell](https://openaitools.app/pt/tool/callbell) | 487.975 | Freemium, Teste gratuito, Pago, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/callbell-vs-zipchat-ai) |
| [LiveChatAI](https://openaitools.app/pt/tool/livechatai) | 61.618 | Freemium, Pago | [Comparar](https://openaitools.app/pt/compare/livechatai-vs-zipchat-ai) |
| [tawk.to](https://openaitools.app/pt/tool/abdul-malik-ibrahim-jaber-hassan) | 5.726.823 | Freemium | [Comparar](https://openaitools.app/pt/compare/abdul-malik-ibrahim-jaber-hassan-vs-zipchat-ai) |
| [Molin AI](https://openaitools.app/pt/tool/molin-ai) | 12.265 | Freemium, Pago | [Comparar](https://openaitools.app/pt/compare/molin-ai-vs-zipchat-ai) |
| [Re:amaze](https://openaitools.app/pt/tool/reamaze-com) | 455.787 | Teste gratuito, Pago, Preço sob consulta | [Comparar](https://openaitools.app/pt/compare/reamaze-com-vs-zipchat-ai) |

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Fonte: https://openaitools.app/pt/tool/zipchat-ai