# Convi

According to OpenAITools.app telemetry verified on 2026-11-11, Convi (conviapp.com) is an AI platform indexed under AI Copilot generating 0 monthly visits with a month-over-month traffic delta of +0 (0%). Its primary geographic market is Global (— traffic share), and it operates on a Freemium, Free Trial pricing model. Top competing alternatives by monthly volume include Rep AI: Sales Concierge for eCommerce (28.85K visits/mo), Gorgias (2.66M visits/mo), Vanchat (7.07K visits/mo).

Your AI commerce copilot for smarter sales and effortless support

## Key Telemetry & Specifications

| Metric | Value |
| :--- | :--- |
| Tool Name | Convi |
| Handle | convi |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Official Domain | conviapp.com |
| Website URL | https://conviapp.com |
| Categories | AI Copilot, AI Sales Assistant, AI Customer Service, AI Chatbot, AI Sales, AI Search Engine |
| Pricing Model | Freemium, Free Trial |
| Monthly Visits | 0 |
| MoM Traffic Change | 0 |
| MoM Growth Rate | 0% |
| Primary Market | Global |
| Market Share | — |
| Direct Visits | 0 |
| Organic Search Visits | 0 |
| Social Visits | 0 |
| Referral Visits | 0 |
| Email Visits | 0 |
| Review Score | 4.2 |
| Saved Count | 0 |
| Supported Platforms | Website |
| Billing Platforms |  |
| Attributes | Pricing: Freemium; Pricing: Free Trial; Features: Website |
| Tags | AI Commerce, Shopify App, Customer Support Automation, Live Chat, AI Search, Sales Automation, Conversion Optimization, AOV Increase, E-commerce AI, Chatbot, Customer Engagement, Intelligent Automation |

## Overview

Convi positions itself as a single AI commerce layer for Shopify stores. Rather than bolting a chatbot onto a helpdesk, it runs one assistant across the storefront, email and messaging channels, and it shares the same product catalog and order tools everywhere. Merchants install the app from the Shopify App Store, connect a store, and the Shopping Assistant begins recommending products while the Support Assistant handles routine questions. A third assistant, Insights, continuously converts conversations into structured data so the merchant can see what shoppers ask about and where the funnel leaks.

The product is deliberately built for stores that face procurement and security review. Convi publishes a Data Processing Agreement it will countersign, states that the merchant is the controller and Convi the processor, maps its obligations to GDPR, UK GDPR and Swiss FADP, publicly lists every subprocessor and applies the EU Standard Contractual Clauses for transfers. Order and subscription actions are tied to the shopper identity that Shopify verified, which avoids the common failure mode of an assistant acting on the wrong account.

For measurement, Convi reports a median 96.9% of conversations resolved without a handover across its 15 highest-volume stores measured in September 2026, based on 40,780 conversations, and an average response time under 5 seconds. It also surfaces assisted revenue, AOV lift and Convi's share of store orders in a Revenue tab. These are vendor-reported numbers, so treat them as directional. Commercial terms start with a 7-day free trial and no credit card, with free-to-start access and custom business and enterprise plans.

## Pricing & Plans

Free to start, with a 7-day free trial and no credit card required. Convi also lists Business and Enterprise tiers that are quoted directly by the Convi team for larger or higher-volume stores. Exact prices are not published on the homepage.

## Key Features & Capabilities

- **Shopping Assistant:** A storefront assistant that understands shopper intent and recommends the right product from your catalog, helping convert browsing into purchases.
- **Support Assistant:** Resolves customer inquiries instantly in your brand voice, day or night and in any language, aiming to close conversations without a human handover.
- **Insights Assistant:** Turns every customer interaction into actionable data so you can see trends, spot gaps and improve performance continuously.
- **Verified Order and Cart Actions:** Order changes and subscription actions are bound to the shopper that Shopify itself verified, and someone else's order is reported as not found rather than refused.
- **Headless API and Multi-Channel:** A key-authenticated API runs the same assistant, search and attribution on Hydrogen, Next.js or custom frontends, while email and WhatsApp, Instagram and Messenger channels share the same catalog.
- **Revenue Attribution:** A Revenue tab shows assisted revenue, AOV lift against your store-wide average, the visit-to-sale funnel and Convi's share of store orders, exportable as CSV.

## Primary Use Cases

- **Convert more storefront browsers with an AI shopping assistant (Shopify Store Owner):** A Shopify merchant installs Convi so the storefront widget answers pre-sale questions, recommends matching products and walks shoppers toward checkout without a live agent.
- **Cut ticket volume with always-on automated support (E-commerce Support Lead):** The support assistant resolves order status, policy and subscription questions around the clock, reducing ticket volume and handing off only the cases that need a human.
- **Turn customer conversations into merchandising insight (Growth or Merchandising Manager):** The Insights assistant captures what shoppers actually ask, so merchandising and CX teams can fix catalog gaps, wording and friction points using real conversation data.
- **Extend Convi to headless and custom storefronts (Headless Commerce Developer):** Brands with Hydrogen, Next.js or custom frontends use Convi's key-authenticated API to power the same assistant, search and revenue attribution outside the standard theme.

## Strengths

- One app covers sales, support and analytics instead of stitching together separate tools
- Instant multilingual responses and product recommendations aimed at reducing cart abandonment
- Strong documented compliance posture including a countersignable DPA, GDPR/UK GDPR/FADP alignment and a public subprocessor list
- Verified shopper actions help prevent the assistant from acting on the wrong order
- Revenue attribution and CSV export give merchants measurable proof of impact
- 7-day free trial with no credit card lowers the barrier to testing

## Limitations

- Requires a Shopify store to use the storefront widget and app features
- Advanced requirements like headless API, DPA countersigning and revenue attribution matter mostly to larger stores
- Business/enterprise tiers are custom-quoted, so exact costs need a sales conversation
- Deeper setup (custom storefronts, multi-channel) takes more effort than a one-click install

## Frequently Asked Questions

### What exactly is Convi?
Convi is an AI support and shopping assistant built for Shopify. It unifies three assistants — Shopping, Support and Insights — so shoppers get instant answers and product recommendations while merchants get conversation analytics and revenue attribution from the same dashboard.

### Do I have to pay to try Convi?
Not to start. Convi offers a 7-day free trial with no credit card required, and it is described as free to start. Business and enterprise plans for larger, higher-volume stores are arranged through the Convi team.

### How long does setup take?
Setup is designed to take about five minutes after installing the app from the Shopify App Store. The storefront widget, inline embed, email and messaging channels all run the same assistant with the same catalog and order tools once connected.

### How does Convi handle data privacy and compliance?
Yes. Convi states that it is the processor and the merchant is the controller of shopper conversation data, publishes a DPA it will countersign, aligns with GDPR, UK GDPR and Swiss FADP, names every subprocessor publicly and applies EU Standard Contractual Clauses to transfers.

### What kind of performance does Convi report?
Convi presents performance figures drawn from its 15 highest-volume stores measured in September 2026, including a median 96.9% of conversations resolved without a handover across 40,780 conversations measured, and an average response time under 5 seconds. These are vendor-reported metrics, so results vary by store.

### What is Convi's monthly traffic and growth trend?
Convi currently receives 0 monthly visits, with a month-over-month traffic change of +0 (0% growth rate). Its primary source market is Global (— share), including 0 direct visits/mo and 0 organic search visits/mo.

### Is Convi free? What is its pricing model?
Convi operates on a Freemium, Free Trial pricing model. Free to start, with a 7-day free trial and no credit card required. Convi also lists Business and Enterprise tiers that are quoted directly by the Convi team for larger or higher-volume stores. Exact prices are not published on the homepage. Supported billing and checkout platforms include: not listed.

### What are the best Convi alternatives in 2026?
Based on OpenAITools.app category traffic and feature fit, the top five alternatives to Convi are: 1. Rep AI: Sales Concierge for eCommerce (28.85K visits/mo); 2. Gorgias (2.66M visits/mo); 3. Vanchat (7.07K visits/mo); 4. Jarvis AI (288.43K visits/mo); 5. bestchat.com (4.86K visits/mo).

### Which platforms and core AI capabilities does Convi support?
Convi is classified under AI Copilot, AI Sales Assistant, AI Customer Service, AI Chatbot, supports the following platforms: Website, and its core capability tags include: AI Commerce, Shopify App, Customer Support Automation, Live Chat, AI Search, Sales Automation.

## Alternatives

| Tool Name | Monthly Visits | Pricing Model | Compare |
| :--- | :--- | :--- | :--- |
| [Rep AI: Sales Concierge for eCommerce](https://openaitools.app/tool/rep-ai-sales-concierge-for-ecommerce) | 28,849 | Free Trial, Paid | [Compare](https://openaitools.app/compare/convi-vs-rep-ai-sales-concierge-for-ecommerce) |
| [Gorgias](https://openaitools.app/tool/gorgias) | 2,660,498 | Contact for Pricing | [Compare](https://openaitools.app/compare/convi-vs-gorgias) |
| [Vanchat](https://openaitools.app/tool/vanchat) | 7,074 | Free Trial | [Compare](https://openaitools.app/compare/convi-vs-vanchat) |
| [Jarvis AI](https://openaitools.app/tool/jarvis-ai) | 288,425 | Freemium | [Compare](https://openaitools.app/compare/convi-vs-jarvis-ai) |
| [bestchat.com](https://openaitools.app/tool/bestchat-com) | 4,860 | Free Trial, Contact for Pricing | [Compare](https://openaitools.app/compare/bestchat-com-vs-convi) |
| [Molin AI](https://openaitools.app/tool/molin-ai) | 12,265 | Freemium, Paid | [Compare](https://openaitools.app/compare/convi-vs-molin-ai) |
| [Chaport](https://openaitools.app/tool/chaport-com) | 1,458,924 | Freemium | [Compare](https://openaitools.app/compare/chaport-com-vs-convi) |
| [VOC.AI Chatbot](https://openaitools.app/tool/vocai-chatbot) | 89,449 | Paid | [Compare](https://openaitools.app/compare/convi-vs-vocai-chatbot) |
| [SaleWisely](https://openaitools.app/tool/salewisely) | 187,721 | Freemium, Contact for Pricing | [Compare](https://openaitools.app/compare/convi-vs-salewisely) |
| [Juphy AI](https://openaitools.app/tool/juphy-3-0) | 408 | Free Trial, Paid | [Compare](https://openaitools.app/compare/convi-vs-juphy-3-0) |
| [Re:amaze](https://openaitools.app/tool/reamaze-com) | 455,787 | Free Trial, Paid, Contact for Pricing | [Compare](https://openaitools.app/compare/convi-vs-reamaze-com) |
| [Siena AI](https://openaitools.app/tool/siena-ai) | 45,593 | Contact for Pricing | [Compare](https://openaitools.app/compare/convi-vs-siena-ai) |

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Source: https://openaitools.app/tool/convi