# Dolphin AI

According to OpenAITools.app telemetry verified on 2026-11-11, Dolphin AI (getdolphin.ai) is an AI platform indexed under AI Call Center generating 12.3K monthly visits with a month-over-month traffic delta of -8.95K (-42.1%). Its primary geographic market is India (46.6% traffic share), and it operates on a Free Trial, Contact for Pricing pricing model. Top competing alternatives by monthly volume include Dialpad (2.76M visits/mo), Otter AI (7.36M visits/mo), MiiTel (276.98K visits/mo).

AI customer feedback repository that turns B2B calls into product insights

## Key Telemetry & Specifications

| Metric | Value |
| :--- | :--- |
| Tool Name | Dolphin AI |
| Handle | dolphin-ai |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Official Domain | getdolphin.ai |
| Website URL | https://getdolphin.ai |
| Categories | AI Call Center, AI Customer Service, AI Meeting Assistant |
| Pricing Model | Free Trial, Contact for Pricing |
| Monthly Visits | 12,301 |
| MoM Traffic Change | -8,954 |
| MoM Growth Rate | -42.1% |
| Primary Market | India |
| Market Share | 46.6% |
| Direct Visits | 2,080 |
| Organic Search Visits | — |
| Social Visits | — |
| Referral Visits | 852 |
| Email Visits | 221 |
| Review Score | 4.1 |
| Saved Count | 0 |
| Supported Platforms | Website |
| Billing Platforms |  |
| Attributes | Features: Website; Pricing: Free Trial; Pricing: Contact for Pricing |
| Tags | AI, Call Analysis, Customer Feedback, Feature Request Management, Product Management, Customer Success, CRM Integration, Jira Integration, Sales Enablement, Voice AI, Insights Automation, B2B |

## Overview

Dolphin AI addresses a familiar B2B problem: valuable customer feedback is scattered across call recordings, sales notes and support threads, and rarely reaches the people who plan the roadmap. The platform ingests conversations, extracts the underlying requests, complaints and feature ideas, and organises them into a searchable, prioritised repository that anyone in the company can browse.

The product is designed around team workflows rather than one-off transcription. Themes are detected automatically, similar requests are merged so the loudest voice does not dominate, and customer quotes can be attached to tickets and roadmap items. Integrations with CRM and project-tracking tools mean an insight can move straight into an engineering backlog without copy-pasting.

Dolphin AI is one of several products from the same studio, which also builds prompt-editing, screenshot and AI-observability tools. Pricing is trial-based with custom quotes for larger teams, and the company says its products are used by more than 40,000 people.

## Pricing & Plans

Offers a free trial and custom, contact-for-pricing plans for teams; specific tiers are quoted after a demo.

## Key Features & Capabilities

- **Unified feedback inbox:** Collects insights from recorded calls, notes and support conversations into one searchable place so nothing gets lost between tools.
- **Automatic theme detection:** The AI groups similar requests, complaints and feature ideas into themes, so recurring signals surface without manual tagging.
- **Quote-linked insights:** Attach verbatim customer quotes to roadmap items and tickets, giving engineers and designers the context behind each request.
- **CRM and tracker integrations:** Push validated feedback into CRM records and issue trackers so insight flows into the systems teams already use.
- **Team collaboration and prioritisation:** Share views, assign owners and rank themes so product, support and success teams agree on what matters next.

## Primary Use Cases

- **Evidence-backed roadmaps (Product managers):** Replace gut-feel prioritisation with a ranked list of themes built from real customer conversations.
- **Closing the feedback loop (Customer success teams):** Find every mention of an account's requests and report back when a feature ships.
- **Faster discovery (Sales engineers):** Review what prospects actually asked for across calls and carry that context into demos and proposals.
- **Recurring issue detection (Support leaders):** Spot repeating complaints early and hand engineering a clear, quantified case.

## Strengths

- Turns unstructured call recordings into structured, searchable themes
- Reduces duplicate feedback so prioritisation reflects breadth, not volume
- Fits existing CRM and issue-tracker workflows instead of adding another silo
- From a studio with a broader AI product portfolio and an active user base

## Limitations

- Pricing is quote-based, so costs are hard to estimate before a demo
- Value depends on consistent call recording and CRM hygiene
- Insight quality is only as good as the audio and notes fed into it

## Frequently Asked Questions

### What does Dolphin AI actually do?
It listens to customer and sales calls, extracts the requests, complaints and ideas inside them, and organises that material into themes your product and support teams can act on.

### Does it replace my CRM?
No. It sits alongside your CRM and issue tracker, enriching those records with feedback themes and supporting quotes.

### Is there a free trial?
The vendor advertises a free trial, with paid plans priced individually depending on team size and requirements.

### Who is it for?
B2B companies with a real volume of customer calls — typically product, customer success and support organisations.

### What is Dolphin AI's monthly traffic and growth trend?
Dolphin AI currently receives 12.3K monthly visits, with a month-over-month traffic change of -8.95K (-42.1% growth rate). Its primary source market is India (46.6% share), including 2.08K direct visits/mo and — organic search visits/mo.

### Is Dolphin AI free? What is its pricing model?
Dolphin AI operates on a Free Trial, Contact for Pricing pricing model. Offers a free trial and custom, contact-for-pricing plans for teams; specific tiers are quoted after a demo. Supported billing and checkout platforms include: not listed.

### What are the best Dolphin AI alternatives in 2026?
Based on OpenAITools.app category traffic and feature fit, the top five alternatives to Dolphin AI are: 1. Dialpad (2.76M visits/mo); 2. Otter AI (7.36M visits/mo); 3. MiiTel (276.98K visits/mo); 4. Frontdesk AI (myaifrontdesk.com) (43.65K visits/mo); 5. Fireflies.ai (4.41M visits/mo).

### Which platforms and core AI capabilities does Dolphin AI support?
Dolphin AI is classified under AI Call Center, AI Customer Service, AI Meeting Assistant, supports the following platforms: Website, and its core capability tags include: AI, Call Analysis, Customer Feedback, Feature Request Management, Product Management, Customer Success.

## Alternatives

| Tool Name | Monthly Visits | Pricing Model | Compare |
| :--- | :--- | :--- | :--- |
| [Dialpad](https://openaitools.app/tool/dialpad) | 2,763,687 | Paid | [Compare](https://openaitools.app/compare/dialpad-vs-dolphin-ai) |
| [Otter AI](https://openaitools.app/tool/otter-ai) | 7,360,981 | Freemium | [Compare](https://openaitools.app/compare/dolphin-ai-vs-otter-ai) |
| [MiiTel](https://openaitools.app/tool/miitel-com) | 276,982 | Free Trial, Paid | [Compare](https://openaitools.app/compare/dolphin-ai-vs-miitel-com) |
| [Frontdesk AI (myaifrontdesk.com)](https://openaitools.app/tool/myaifrontdesk-com) | 43,645 | Free Trial, Paid | [Compare](https://openaitools.app/compare/dolphin-ai-vs-myaifrontdesk-com) |
| [Fireflies.ai](https://openaitools.app/tool/fireflies-ai) | 4,411,502 | Freemium | [Compare](https://openaitools.app/compare/dolphin-ai-vs-fireflies-ai) |
| [JustCall](https://openaitools.app/tool/justcall) | 780,285 | Paid | [Compare](https://openaitools.app/compare/dolphin-ai-vs-justcall) |
| [Avoma](https://openaitools.app/tool/avoma-ai-meeting-assistant) | 193,867 | Freemium, Free Trial, Paid | [Compare](https://openaitools.app/compare/avoma-ai-meeting-assistant-vs-dolphin-ai) |
| [Level AI](https://openaitools.app/tool/level-ai) | 50,549 | Contact for Pricing | [Compare](https://openaitools.app/compare/dolphin-ai-vs-level-ai) |
| [Smith.ai](https://openaitools.app/tool/smith-ai) | 151,975 | Free Trial, Paid | [Compare](https://openaitools.app/compare/dolphin-ai-vs-smith-ai) |
| [CallHippo](https://openaitools.app/tool/callhippo) | 273,071 | Free Trial, Paid | [Compare](https://openaitools.app/compare/callhippo-vs-dolphin-ai) |
| [Ringflow](https://openaitools.app/tool/cloud-contact-center-services) | 7,561 | Contact for Pricing | [Compare](https://openaitools.app/compare/cloud-contact-center-services-vs-dolphin-ai) |
| [Claap 2.0](https://openaitools.app/tool/claap-2-0) | 135,964 | Freemium, Free Trial, Contact for Pricing | [Compare](https://openaitools.app/compare/claap-2-0-vs-dolphin-ai) |

---
Source: https://openaitools.app/tool/dolphin-ai