# ModAI

According to OpenAITools.app telemetry verified on 2026-11-11, ModAI (modai.app) is an AI platform indexed under AI Chatbot generating 611 monthly visits with a month-over-month traffic delta of -876 (-58.9%). Its primary geographic market is Peru (80.7% traffic share), and it operates on a Freemium pricing model. Top competing alternatives by monthly volume include ChatGPT (6.05B visits/mo), Google Gemini (2.64B visits/mo), Claude (1.25B visits/mo).

AI support tickets on Discord that answer 90% of your questions automatically

## Key Telemetry & Specifications

| Metric | Value |
| :--- | :--- |
| Tool Name | ModAI |
| Handle | modai |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Official Domain | modai.app |
| Website URL | https://modai.app |
| Categories | AI Chatbot, AI Customer Service, AI Assistant, AI Response Generator, AI Knowledge Base, AI Agent |
| Pricing Model | Freemium |
| Monthly Visits | 611 |
| MoM Traffic Change | -876 |
| MoM Growth Rate | -58.9% |
| Primary Market | Peru |
| Market Share | 80.7% |
| Direct Visits | 227 |
| Organic Search Visits | 0 |
| Social Visits | 0 |
| Referral Visits | 73 |
| Email Visits | 23 |
| Review Score | 4.1 |
| Saved Count | 0 |
| Supported Platforms | Website |
| Billing Platforms |  |
| Attributes | Features: Website; Pricing: Freemium; Pricing: Paid; Pricing: Contact for Pricing |
| Tags | Discord bot, AI support, Community moderation, Ticketing system, Knowledge base, Customer support, AI chatbot, Discord automation |

## Overview

ModAI addresses the repetitive work that dominates Discord community support: the same questions asked again and again, often out of hours. It plugs into your server as a bot and answers tickets using your own knowledge base, so a small team can cover a large community without expanding headcount. The bot understands context rather than matching keywords, and it can infer answers that are not stated explicitly in your docs.

The knowledge base is the core of the product. You upload documentation and FAQs, point ModAI at your website, and optionally import prior Discord conversations. From there it answers tickets, keeps transcripts, and escalates anything beyond its knowledge to a human. That escalation path matters: the marketing promise is that ModAI handles roughly 70–80% of routine tickets while making sure complex issues still reach your team.

The platform also emphasizes breadth: support in over 30 languages regardless of the knowledge base's original language, custom bot names and message templates, and a ticketing system with transcripts. Pricing follows usage directly — a free tier with a monthly response quota, a $29/month Premium tier for growing communities, a $99/month Enterprise tier for large servers, and custom plans for unusual needs. Onboarding is quick, but the quality of your documentation largely determines how useful the bot is.

## Pricing & Plans

Freemium with published tiers: Free at $0/month (100 AI responses, 20 knowledge base entries), Premium at $29/month (1,000 responses, 100 knowledge base items), and Enterprise at $99/month (20,000 responses, unlimited knowledge base). A custom plan is available on request. Yearly billing saves 20%.

## Key Features & Capabilities

- **AI support tickets from your knowledge base:** ModAI answers questions inside Discord tickets based on your documentation, FAQs, website content and past conversations, without keyword-only matching.
- **Knowledge base training:** Upload documents, scrape your website or import existing Discord conversations to build a support foundation the AI can reason over.
- **Auto escalation and ticketing:** When a question exceeds the AI's knowledge, it escalates to your team and keeps a ticket transcript so context is never lost.
- **30+ languages:** Members can ask in their own language and receive answers in over 30 languages, regardless of the language your knowledge base is written in.
- **Ticket management dashboard:** Track open tickets, AI-handled versus escalated cases and response performance from a single dashboard.

## Primary Use Cases

- **Automate routine support tickets (Discord community managers):** Handle repetitive member questions outside peak hours so your moderators can focus on real issues.
- **Support high-volume trading servers (Prop firms and crypto groups):** Give traders and members instant answers on onboarding, roles, payouts and rules without a large support roster.
- **Scale support without hiring (SaaS and product teams):** Launch support with training on your documentation and scale response capacity alongside your user base.
- **Serve multilingual members (Global communities):** Let members ask in their own language and receive answers in 30+ languages from one knowledge base.

## Strengths

- Answers repetitive Discord tickets automatically from your own documentation, not canned replies
- Escalation and transcripts ensure complex issues still reach humans
- Supports 30+ languages regardless of your knowledge base language
- Clear, published pricing with a genuinely usable free tier
- Fast setup: add the bot, upload docs, and it starts handling tickets

## Limitations

- Free tier's 100 responses/month and 20 knowledge base entries are quickly outgrown
- Value depends on how well your documentation is written and kept current
- Focused on Discord and WhatsApp support, so other channels need separate tools
- No public free trial length beyond the free plan's monthly quota

## Frequently Asked Questions

### What is ModAI?
ModAI is an AI support and moderation bot for Discord. It answers members' questions inside support tickets using your documentation, website content and previous conversations, and escalates anything it cannot handle to your human team.

### How does the AI learn my knowledge base?
ModAI learns from documents you upload, FAQs, your website content and previous Discord conversations. The system keeps improving as it processes more of your content, and it understands context and relationships rather than just matching keywords.

### What happens when the AI can't answer a question?
It recognizes when a question exceeds its knowledge, escalates the ticket to your team, and keeps a transcript so no context is lost.

### How long does it take to set up?
Setup is three steps: add the bot to your Discord server in seconds, upload your website, knowledge base and FAQs for training, and let ModAI handle tickets as soon as members open them.

### How much does ModAI cost?
The Free plan includes 100 AI responses per month and 20 knowledge base entries. Premium is $29/month with 1,000 responses and 100 knowledge base items, and Enterprise is $99/month with 20,000 responses and unlimited knowledge base. Custom plans are available on request.

### What is ModAI's monthly traffic and growth trend?
ModAI currently receives 611 monthly visits, with a month-over-month traffic change of -876 (-58.9% growth rate). Its primary source market is Peru (80.7% share), including 227 direct visits/mo and 0 organic search visits/mo.

### Is ModAI free? What is its pricing model?
ModAI operates on a Freemium pricing model. Freemium with published tiers: Free at $0/month (100 AI responses, 20 knowledge base entries), Premium at $29/month (1,000 responses, 100 knowledge base items), and Enterprise at $99/month (20,000 responses, unlimited knowledge base). A custom plan is available on request. Yearly billing saves 20%. Supported billing and checkout platforms include: not listed.

### What are the best ModAI alternatives in 2026?
Based on OpenAITools.app category traffic and feature fit, the top five alternatives to ModAI are: 1. ChatGPT (6.05B visits/mo); 2. Google Gemini (2.64B visits/mo); 3. Claude (1.25B visits/mo); 4. DeepSeek (372.76M visits/mo); 5. OpenAI Platform (234.68M visits/mo).

### Which platforms and core AI capabilities does ModAI support?
ModAI is classified under AI Chatbot, AI Customer Service, AI Assistant, AI Response Generator, supports the following platforms: Website, and its core capability tags include: Discord bot, AI support, Community moderation, Ticketing system, Knowledge base, Customer support.

## Alternatives

| Tool Name | Monthly Visits | Pricing Model | Compare |
| :--- | :--- | :--- | :--- |
| [ChatGPT](https://openaitools.app/tool/chatgpt-4) | 6,048,022,723 | Freemium | [Compare](https://openaitools.app/compare/chatgpt-4-vs-modai) |
| [Google Gemini](https://openaitools.app/tool/gemini-gemini-advanced) | 2,637,398,242 | Freemium | [Compare](https://openaitools.app/compare/gemini-gemini-advanced-vs-modai) |
| [Claude](https://openaitools.app/tool/claude-2) | 1,253,439,413 | Freemium | [Compare](https://openaitools.app/compare/claude-2-vs-modai) |
| [DeepSeek](https://openaitools.app/tool/deepseek) | 372,761,591 | Freemium | [Compare](https://openaitools.app/compare/deepseek-vs-modai) |
| [OpenAI Platform](https://openaitools.app/tool/openai) | 234,678,639 | Paid | [Compare](https://openaitools.app/compare/modai-vs-openai) |
| [Grok](https://openaitools.app/tool/grok) | 203,846,050 | Freemium | [Compare](https://openaitools.app/compare/grok-vs-modai) |
| [Hostinger AI Website Builder & Hosting](https://openaitools.app/tool/hostinger-1-click-openclaw) | 54,534,226 | Paid | [Compare](https://openaitools.app/compare/hostinger-1-click-openclaw-vs-modai) |
| [Meta AI](https://openaitools.app/tool/meta-ai) | 43,935,687 | Free | [Compare](https://openaitools.app/compare/meta-ai-vs-modai) |
| [Jotform AI Agents](https://openaitools.app/tool/jotform-ai-agents) | 43,090,495 | Freemium | [Compare](https://openaitools.app/compare/jotform-ai-agents-vs-modai) |
| [QuillBot Paraphraser](https://openaitools.app/tool/quillbot-paraphraser) | 36,630,337 | Freemium | [Compare](https://openaitools.app/compare/modai-vs-quillbot-paraphraser) |
| [Qwen 4 (Alibaba Qwen4)](https://openaitools.app/tool/qwen-4) | 35,101,353 | Freemium | [Compare](https://openaitools.app/compare/modai-vs-qwen-4) |
| [ZeroGPT](https://openaitools.app/tool/zerogpt) | 32,864,541 | Freemium, Paid | [Compare](https://openaitools.app/compare/modai-vs-zerogpt) |

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Source: https://openaitools.app/tool/modai