# Re:amaze

According to OpenAITools.app telemetry verified on 2026-11-11, Re:amaze (reamaze.com) is an AI platform indexed under AI Customer Service generating 455.79K monthly visits with a month-over-month traffic delta of +16.04K (+3.6%). Its primary geographic market is United States (55.5% traffic share), and it operates on a Free Trial, Paid, Contact for Pricing pricing model. Top competing alternatives by monthly volume include Jotform AI Agents (43.09M visits/mo), Claude (18.7M visits/mo), TabSquare (6.24M visits/mo).

AI-powered shared inbox, live chat, and helpdesk for online businesses

## Key Telemetry & Specifications

| Metric | Value |
| :--- | :--- |
| Tool Name | Re:amaze |
| Handle | reamaze-com |
| Status | active |
| Origin | official |
| Maintenance | active |
| Official Domain | reamaze.com |
| Website URL | https://reamaze.com |
| Categories | AI Customer Service, AI Chatbot, AI Assistant |
| Pricing Model | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 455,787 |
| MoM Traffic Change | 16,040 |
| MoM Growth Rate | +3.6% |
| Primary Market | United States |
| Market Share | 55.5% |
| Direct Visits | 303,477 |
| Organic Search Visits | — |
| Social Visits | — |
| Referral Visits | 34,240 |
| Email Visits | 48,964 |
| Review Score | 4.5 |
| Saved Count | 2 |
| Supported Platforms | Website |
| Billing Platforms | stripe |
| Attributes | Features: Website; Pricing: Free Trial; Pricing: Paid; Pricing: Contact for Pricing |
| Tags | Customer service, Live chat, Helpdesk, Customer engagement, Chatbots, FAQ, Automation, Multi-channel support |

## Overview

Re:amaze is a customer service and helpdesk platform designed for modern online businesses, especially eCommerce stores and SaaS products. Rather than juggling separate tools, teams get one shared inbox where email, live chat, social media, SMS, VoIP, and video conversations all land together. Collaborative features such as assignments, internal notes, and shared views keep everyone aligned, while macros, tags, and workflows automate the repetitive parts of support.

The platform leans heavily into AI to speed up resolution. The Re:amaze AI Agent can be trained on your business details to answer customers around the clock, and AI also drafts replies, summarizes long threads, gauges sentiment, and suggests or generates knowledge base articles. On top of that, chatbots and proactive Cues help engage visitors at the right moment, turning support conversations into sales opportunities.

Beyond chat and email, Re:amaze covers self-service and insight. A customizable FAQ center doubles as a training source for the AI agent and can be embedded or hosted on your own domain, a status page keeps customers informed during incidents, and reporting tracks conversation volume, response times, and staff performance. Native integrations with tools like Shopify, BigCommerce, Stripe, Slack, and Zapier, plus mobile apps and an SDK for custom data, make it easy to fit into an existing stack.

## Pricing & Plans

Monthly per-user pricing: Basic $29, Pro $49, and Plus $69 per team member per month, with roughly 10% off on annual billing ($26.10 / $44.10 / $62.10). A Starter plan offers Basic features for unlimited team members at a flat $59/month, limited to 500 responded conversations monthly. A 14-day free trial includes Plus features with no credit card required, and enterprise needs can be discussed via demo.

## Key Features & Capabilities

- **Unified shared inbox:** Bring email, live chat, social media, SMS, VoIP, and video conversations into one collaborative inbox with assignments, notes, and shared views.
- **Re:amaze AI Agent:** A trainable AI agent handles customer chats 24/7, while AI assists with reply drafting, conversation summaries, and sentiment analysis.
- **Chatbots and proactive messaging:** Deploy pre-built or custom chatbots and proactive Cues to engage site visitors and automate common support and sales conversations.
- **Self-service FAQ and status page:** Publish a branded, embeddable knowledge base and a status page so customers can find answers and stay informed during incidents.
- **Automation and reporting:** Use workflows, macros, and tags to automate routine tasks, then track volume, response times, and staff performance with built-in reporting.

## Primary Use Cases

- **Consolidate order and chat support (eCommerce support team):** Merge email, chat, and social messages into one inbox, see customer order data in context, and let AI and chatbots resolve routine questions.
- **Scale support with AI agents (SaaS customer success):** Train an AI agent on your documentation to handle common requests, while agents focus on complex issues and use summaries to stay in context.
- **Cover support without a big team (Small business owner):** Use the flat-rate Starter plan, proactive Cues, and an embeddable FAQ to answer customers quickly with minimal headcount.
- **Manage several brands in one place (Multi-brand operator):** Run separate support sites and channels for each brand from a single Re:amaze account with shared reporting and permissions.

## Strengths

- One shared inbox across email, chat, social, SMS, VoIP, and video
- Built-in AI agent plus AI drafting, summaries, and sentiment analysis
- Strong eCommerce integrations and multibrand support
- Transparent per-user pricing with a no-card free trial

## Frequently Asked Questions

### What is Re:amaze best suited for?
It fits eCommerce stores, SaaS and web apps, and any online business that handles support across multiple channels and wants one shared inbox with AI assistance and automation.

### Does Re:amaze include an AI agent?
Yes. Its Re:amaze AI Agent (in beta) can be trained on your business knowledge and handle chats around the clock, and AI also helps draft replies, summarize conversations, and detect sentiment.

### Can I try it before choosing a plan?
Re:amaze offers a 14-day free trial with access to Plus-plan features and no credit card required. You pick a paid plan afterward.

### Does Re:amaze support multiple brands?
Yes. Multibrand support lets you manage separate support sites and channels for multiple brands from a single Re:amaze account on eligible plans.

### What is Re:amaze's monthly traffic and growth trend?
Re:amaze currently receives 455.79K monthly visits, with a month-over-month traffic change of +16.04K (+3.6% growth rate). Its primary source market is United States (55.5% share), including 303.48K direct visits/mo and — organic search visits/mo.

### Is Re:amaze free? What is its pricing model?
Re:amaze operates on a Free Trial, Paid, Contact for Pricing pricing model. Monthly per-user pricing: Basic $29, Pro $49, and Plus $69 per team member per month, with roughly 10% off on annual billing ($26.10 / $44.10 / $62.10). A Starter plan offers Basic features for unlimited team members at a flat $59/month, limited to 500 responded conversations monthly. A 14-day free trial includes Plus features with no credit card required, and enterprise needs can be discussed via demo. Supported billing and checkout platforms include: stripe.

### What are the best Re:amaze alternatives in 2026?
Based on OpenAITools.app category traffic and feature fit, the top five alternatives to Re:amaze are: 1. Jotform AI Agents (43.09M visits/mo); 2. Claude (18.7M visits/mo); 3. TabSquare (6.24M visits/mo); 4. tawk.to (5.73M visits/mo); 5. Intercom (4.47M visits/mo).

### Which platforms and core AI capabilities does Re:amaze support?
Re:amaze is classified under AI Customer Service, AI Chatbot, AI Assistant, supports the following platforms: Website, and its core capability tags include: Customer service, Live chat, Helpdesk, Customer engagement, Chatbots, FAQ.

## Alternatives

| Tool Name | Monthly Visits | Pricing Model | Compare |
| :--- | :--- | :--- | :--- |
| [Jotform AI Agents](https://openaitools.app/tool/jotform-ai-agents) | 43,090,495 | Freemium | [Compare](https://openaitools.app/compare/jotform-ai-agents-vs-reamaze-com) |
| [Claude](https://openaitools.app/tool/claude-3) | 18,695,610 | Freemium, Contact for Pricing | [Compare](https://openaitools.app/compare/claude-3-vs-reamaze-com) |
| [TabSquare](https://openaitools.app/tool/tabsquare-com) | 6,243,849 | Contact for Pricing | [Compare](https://openaitools.app/compare/reamaze-com-vs-tabsquare-com) |
| [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | Freemium | [Compare](https://openaitools.app/compare/abdul-malik-ibrahim-jaber-hassan-vs-reamaze-com) |
| [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | Free Trial, Paid | [Compare](https://openaitools.app/compare/intercom-com-vs-reamaze-com) |
| [Intercom](https://openaitools.app/tool/intercom-help) | 2,764,543 | Free Trial, Paid | [Compare](https://openaitools.app/compare/intercom-help-vs-reamaze-com) |
| [Dialpad](https://openaitools.app/tool/dialpad) | 2,763,687 | Paid | [Compare](https://openaitools.app/compare/dialpad-vs-reamaze-com) |
| [Gorgias](https://openaitools.app/tool/gorgias) | 2,660,498 | Contact for Pricing | [Compare](https://openaitools.app/compare/gorgias-vs-reamaze-com) |
| [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | Freemium | [Compare](https://openaitools.app/compare/reamaze-com-vs-respond-io) |
| [Chaport](https://openaitools.app/tool/chaport-com) | 1,458,924 | Freemium | [Compare](https://openaitools.app/compare/chaport-com-vs-reamaze-com) |
| [Crisp](https://openaitools.app/tool/crisp-chat) | 1,408,646 | Free Trial, Paid, Contact for Pricing, Free | [Compare](https://openaitools.app/compare/crisp-chat-vs-reamaze-com) |
| [Seismic](https://openaitools.app/tool/seismic-com) | 1,298,303 | Contact for Pricing | [Compare](https://openaitools.app/compare/reamaze-com-vs-seismic-com) |

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Source: https://openaitools.app/tool/reamaze-com