# Stylo

According to OpenAITools.app telemetry verified on 2026-11-11, Stylo (askstylo.com) is an AI platform indexed under AI Assistant generating 3.38K monthly visits with a month-over-month traffic delta of +816 (+31.8%). Its primary geographic market is United States (62.6% traffic share), and it operates on a Free Trial, Paid pricing model. Top competing alternatives by monthly volume include tawk.to (5.73M visits/mo), Kayako (168.21K visits/mo), Intercom (4.47M visits/mo).

AI app suite that drafts Zendesk replies, scores sentiment and tunes your help center

## Key Telemetry & Specifications

| Metric | Value |
| :--- | :--- |
| Tool Name | Stylo |
| Handle | stylo |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Official Domain | askstylo.com |
| Website URL | https://askstylo.com |
| Categories | AI Assistant, AI Customer Service, AI Response Generator, AI Knowledge Base, AI Translate, AI Summarizer |
| Pricing Model | Free Trial, Paid |
| Monthly Visits | 3,381 |
| MoM Traffic Change | 816 |
| MoM Growth Rate | +31.8% |
| Primary Market | United States |
| Market Share | 62.6% |
| Direct Visits | 1,339 |
| Organic Search Visits | — |
| Social Visits | — |
| Referral Visits | 344 |
| Email Visits | 119 |
| Review Score | 4.3 |
| Saved Count | 1 |
| Supported Platforms | Website |
| Billing Platforms |  |
| Attributes | Features: Website; Pricing: Free Trial; Pricing: Paid |
| Tags | Zendesk AI assistant, AI customer support, Customer service automation, Help desk AI, Ticket response generation, Call summarization, Knowledge base management |

## Overview

Stylo takes the position that AI should meet support teams where they already work: inside the Zendesk ticket view. Instead of asking agents to switch to a separate chat window, Stylo adds apps to Zendesk itself. The flagship Assist app reads the full ticket thread, identifies what the customer is actually asking for, looks for the answer across your knowledge base and connected tools, then proposes a reply that agents can edit or send as-is. Because the draft is grounded in your own content and configured brand voice, it tends to read like your team rather than like a generic model.

The suite extends beyond reply drafting. Stylo Sentiment Scores reads customer tone so supervisors can prioritize frustrated tickets, Stylo Voice AI transcribes and summarizes calls, and Stylo Scribe drafts, translates and improves help center articles. A free monthly Help Center Scorecard checks whether your knowledge base is structured in a way AI can actually use, which is often the real bottleneck behind weak automated answers.

Integrations such as Shopify give the model the operational context it needs to answer order and fulfillment questions accurately. Stylo is priced per agent with a free tier and a free trial, and heavier AI usage is metered separately through response credits. It suits teams already standardized on Zendesk that want measurable deflection and faster first replies without hiring more agents.

## Pricing & Plans

Free plan for the Help Center Scorecard. Paid plans are billed per agent: Basic $15/agent/month ($12.75 yearly), Growth $20 ($17 yearly), Professional $25 ($21.25 yearly). AI usage is metered on top via response credits ($0.35 pay-as-you-go or $0.20 prepaid per response), call summarization and character-based translation. Enterprise pricing is available for teams outside the Zendesk ecosystem.

## Key Features & Capabilities

- **Reply drafting inside Zendesk:** Stylo Assist reads the ticket, works out the customer's real problem and writes a reply grounded in your knowledge base and connected integrations, ready for an agent to approve.
- **Brand voice control:** Configure how Stylo should sound so drafted replies match your existing tone of voice instead of reading like a generic AI output.
- **Sentiment scoring:** Score incoming tickets by customer sentiment so supervisors can spot and escalate frustrated or at-risk conversations before they churn.
- **Voice AI and call summarization:** Transcribe support calls, summarize them automatically and drop the outcome back onto the relevant ticket for a clean audit trail.
- **Scribe and Help Center Scorecard:** Get a free monthly report on how AI-ready your help center is, then use Scribe to draft, translate and improve the articles themselves.

## Primary Use Cases

- **Clear the ticket queue faster (Support agent):** Open a ticket, read Stylo's suggested reply, adjust the details and send. Agents spend less time writing from scratch and more time on genuinely difficult cases.
- **Spot unhappy customers early (Support team lead):** Use sentiment scores to triage the inbox, escalate at-risk conversations and keep SLA response times under control during busy periods.
- **Fix the content behind weak answers (Knowledge base manager):** Run the Help Center Scorecard to find structural gaps, then use Scribe to rewrite, translate and expand the articles that agents rely on most.
- **Scale support without extra headcount (CX operations lead):** Measure response credits and deflection as usage grows, so you can prove the ROI of AI-assisted support against hiring another agent.

## Strengths

- Native Zendesk apps, so agents do not need a separate tool or browser tab
- Draft quality improves when you connect tools like Shopify for real order context
- Transparent per-agent pricing with a free tier and a no-credit-card trial
- Metered AI credits mean light teams are not paying for unused capacity
- Voice summarization, sentiment and knowledge base tooling all live in one suite

## Limitations

- The value depends heavily on Zendesk: it is not useful for teams on other help desks
- Response credits are metered separately, so costs scale with ticket volume in a way that is harder to predict
- Full suite features are locked behind the higher Professional tier
- Some quality tuning (model tuning, custom reporting) requires contacting sales

## Frequently Asked Questions

### Do I need Zendesk to use Stylo?
Yes. Stylo is built as a suite of apps that run inside Zendesk, so it is designed for teams already using Zendesk for support. Pricing does allow enterprise conversations if you want to extend outside the Zendesk ecosystem.

### Is there a free trial?
Stylo is added to your Zendesk instance and offers a trial period with no credit card required, plus an ongoing free plan covering the Help Center Scorecard.

### How does AI usage get charged?
On top of the per-agent subscription, AI actions consume credits: response credits are $0.35 pay-as-you-go or $0.20 prepaid, call summarization is $0.20 or $0.15 per call prepaid, and translation is charged per 100,000 characters. Growth and Professional plans bundle a monthly allowance.

### Can Stylo write in our brand voice?
Yes. Brand voice is configurable, and Stylo uses your knowledge base and integrations for context so drafts sound like your team rather than a generic chatbot.

### What is the Help Center Scorecard?
It is a free monthly report that grades how well your help center is structured for AI consumption, highlighting gaps that cause weak or missing automated answers.

### What is Stylo's monthly traffic and growth trend?
Stylo currently receives 3.38K monthly visits, with a month-over-month traffic change of +816 (+31.8% growth rate). Its primary source market is United States (62.6% share), including 1.34K direct visits/mo and — organic search visits/mo.

### Is Stylo free? What is its pricing model?
Stylo operates on a Free Trial, Paid pricing model. Free plan for the Help Center Scorecard. Paid plans are billed per agent: Basic $15/agent/month ($12.75 yearly), Growth $20 ($17 yearly), Professional $25 ($21.25 yearly). AI usage is metered on top via response credits ($0.35 pay-as-you-go or $0.20 prepaid per response), call summarization and character-based translation. Enterprise pricing is available for teams outside the Zendesk ecosystem. Supported billing and checkout platforms include: not listed.

### What are the best Stylo alternatives in 2026?
Based on OpenAITools.app category traffic and feature fit, the top five alternatives to Stylo are: 1. tawk.to (5.73M visits/mo); 2. Kayako (168.21K visits/mo); 3. Intercom (4.47M visits/mo); 4. Responso (149.13K visits/mo); 5. QueryPal (2.65K visits/mo).

### Which platforms and core AI capabilities does Stylo support?
Stylo is classified under AI Assistant, AI Customer Service, AI Response Generator, AI Knowledge Base, supports the following platforms: Website, and its core capability tags include: Zendesk AI assistant, AI customer support, Customer service automation, Help desk AI, Ticket response generation, Call summarization.

## Alternatives

| Tool Name | Monthly Visits | Pricing Model | Compare |
| :--- | :--- | :--- | :--- |
| [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | Freemium | [Compare](https://openaitools.app/compare/abdul-malik-ibrahim-jaber-hassan-vs-stylo) |
| [Kayako](https://openaitools.app/tool/kayako) | 168,212 | Contact for Pricing | [Compare](https://openaitools.app/compare/kayako-vs-stylo) |
| [Intercom](https://openaitools.app/tool/intercom-com) | 4,471,110 | Free Trial, Paid | [Compare](https://openaitools.app/compare/intercom-com-vs-stylo) |
| [Responso](https://openaitools.app/tool/responso) | 149,125 | Freemium, Free Trial | [Compare](https://openaitools.app/compare/responso-vs-stylo) |
| [QueryPal](https://openaitools.app/tool/querypal) | 2,649 | Contact for Pricing | [Compare](https://openaitools.app/compare/querypal-vs-stylo) |
| [Tidio](https://openaitools.app/tool/tidio) | 527,313 | Freemium | [Compare](https://openaitools.app/compare/stylo-vs-tidio) |
| [BoldDesk](https://openaitools.app/tool/bolddesk) | 124,232 | Free Trial, Contact for Pricing | [Compare](https://openaitools.app/compare/bolddesk-vs-stylo) |
| [Chaport](https://openaitools.app/tool/chaport-com) | 1,458,924 | Freemium | [Compare](https://openaitools.app/compare/chaport-com-vs-stylo) |
| [Canny Autopilot](https://openaitools.app/tool/canny-autopilot) | 419,132 | Freemium, Paid, Contact for Pricing | [Compare](https://openaitools.app/compare/canny-autopilot-vs-stylo) |
| [Hiver](https://openaitools.app/tool/hiver) | 140,328 | Freemium, Free Trial, Paid, Free | [Compare](https://openaitools.app/compare/hiver-vs-stylo) |
| [Unthread](https://openaitools.app/tool/unthread) | 27,017 | Free Trial, Paid, Contact for Pricing | [Compare](https://openaitools.app/compare/stylo-vs-unthread) |
| [Help.center](https://openaitools.app/tool/help-center) | 34,351 | Freemium | [Compare](https://openaitools.app/compare/help-center-vs-stylo) |

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Source: https://openaitools.app/tool/stylo