# Retner (formerly The Botmode)

According to OpenAITools.app telemetry verified on 2026-11-11, Retner (formerly The Botmode) (thebotmode.com) is an AI platform indexed under AI Chatbot generating 0 monthly visits with a month-over-month traffic delta of -43 (-100%). Its primary geographic market is Global (— traffic share), and it operates on a Free Trial, Paid pricing model. Top competing alternatives by monthly volume include AiSensy (811.79K visits/mo), Callbell (487.98K visits/mo), Respond.io (1.61M visits/mo).

AI-native WhatsApp marketing and retention platform for D2C brands

## Key Telemetry & Specifications

| Metric | Value |
| :--- | :--- |
| Tool Name | Retner (formerly The Botmode) |
| Handle | the-botmode |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Official Domain | thebotmode.com |
| Website URL | https://thebotmode.com |
| Categories | AI Chatbot, AI Customer Service, AI Marketing, AI API, AI Sales Assistant, No-Code&Low-Code |
| Pricing Model | Free Trial, Paid |
| Monthly Visits | 0 |
| MoM Traffic Change | -43 |
| MoM Growth Rate | -100% |
| Primary Market | Global |
| Market Share | — |
| Direct Visits | 0 |
| Organic Search Visits | 0 |
| Social Visits | 0 |
| Referral Visits | 0 |
| Email Visits | 0 |
| Review Score | 4.1 |
| Saved Count | 0 |
| Supported Platforms | Website |
| Billing Platforms |  |
| Attributes | Features: Website; Pricing: Free Trial; Pricing: Paid |
| Tags | WhatsApp Business API, eCommerce Automation, Chatbot, Customer Engagement, Marketing Automation, Abandoned Cart Recovery, Customer Support, WhatsApp Marketing |

## Overview

Retner (formerly The Botmode) is an AI-native marketing and retention platform built for direct-to-consumer and eCommerce brands. The product centers on the official WhatsApp Business API and adds SMS, Voice, Instagram, RCS and email so that a brand can manage every customer touchpoint from one dashboard. Core jobs include recovering abandoned carts, reducing return-to-origin risk by converting cash-on-delivery orders to prepaid, and driving repeat purchases with automated flows.

Automation is the heart of the platform. Welcome series, abandoned cart nudges, post-purchase follow-ups, broadcast campaigns and catalog messages can all run on autopilot, while real-time segmentation lets marketers target shoppers by campaign activity or buying behaviour. An optional AI chatbot handles support and pre-sales questions across channels, learns from previous conversations, and can recommend products, while AI voice agents place personalised outbound calls for COD verification.

Retner integrates with major ecommerce platforms out of the box and offers a no-code flow builder for teams that want to launch automations without engineering support. The vendor reports more than 700 brands across 10+ countries using the product, and it is distributed with a demo-led sales motion plus a free trial on its paid plans.

## Pricing & Plans

Free trial available, then paid monthly subscriptions billed in Indian rupees plus GST. Starter (WhatsApp only) from around ₹3,500/month, WhatsApp + AI Calling from around ₹5,000/month, and a Full Suite omnichannel plan around ₹10,000/month. AI Chatbot and Retner Pass add-ons cost about ₹1,999/month each, with 5–15% discounts for quarterly to annual commitments, and a custom Enterprise tier.

## Key Features & Capabilities

- **Official WhatsApp Business API automation:** Broadcasts, catalog messages, flow chatbots, order alerts and drip campaigns run on the official WhatsApp Business API with scheduling and audience targeting.
- **Abandoned cart recovery and RTO prevention:** Automated recovery journeys re-engage shoppers who left a basket behind, while COD-to-prepaid nudges cut return-to-origin losses for eCommerce brands.
- **AI chatbot and AI voice agents:** An optional AI chatbot resolves support and pre-sales queries and recommends products, while AI voice agents place personalised outbound calls for COD verification.
- **Real-time segmentation and omnichannel CRM:** Unlimited segments update in real time based on campaign activity and shopping behaviour, with WhatsApp, SMS, Voice, Instagram, RCS and email handled in one inbox.
- **No-code integrations with eCommerce stacks:** Plug-and-play connectors for major store platforms plus a visual flow builder mean non-technical teams can launch automations without custom work.

## Primary Use Cases

- **Recover abandoned carts on WhatsApp (D2C growth marketer):** Set up a multi-step WhatsApp journey that nudges shoppers who abandoned checkout, then measure recovered revenue per campaign.
- **Reduce COD return-to-origin losses (eCommerce operations lead):** Use AI voice calls and WhatsApp confirmations to convert cash-on-delivery orders to prepaid before dispatch.
- **Deflect support tickets with an AI chatbot (Customer support manager):** Deploy a chatbot that answers order, shipping and product questions across WhatsApp and Instagram, escalating only complex cases to agents.
- **Drive repeat purchases automatically (Retention strategist):** Build post-purchase, win-back and upselling flows triggered by real-time behaviour segments.

## Strengths

- Purpose-built for D2C and eCommerce retention, not a generic chatbot
- Omnichannel coverage spans WhatsApp, SMS, Voice, Instagram, RCS and email
- No-code flow builder and plug-and-play store integrations
- Transparent published pricing with a modular add-on model

## Limitations

- Pricing is listed in Indian rupees plus GST, which is awkward for global buyers
- Core value depends on the WhatsApp Business API, so Meta messaging fees apply on top
- AI chatbot and audience-identification features cost extra as add-ons

## Frequently Asked Questions

### Is The Botmode still available?
The Botmode has been rebranded as Retner. The old domain thebotmode.com now redirects to retner.ai, where the same WhatsApp marketing and retention product is sold by Koregrow Technologies Private Limited.

### Do I need a verified WhatsApp Business account?
Yes. Retner runs on the official WhatsApp Business API, so you onboard and verify a business number. The vendor also advertises help with green-tick verification.

### Which plans does Retner offer?
There is a WhatsApp-only Starter plan from roughly ₹3,500 per month, a WhatsApp plus AI Calling plan from roughly ₹5,000 per month, and a Full Suite omnichannel plan around ₹10,000 per month, each plus GST and with optional AI Chatbot and Retner Pass add-ons.

### Can it integrate with my existing store?
Retner advertises plug-and-play integrations with major eCommerce platforms and a no-code flow builder, so most teams can connect a store without custom development.

### What is Retner (formerly The Botmode)'s monthly traffic and growth trend?
Retner (formerly The Botmode) currently receives 0 monthly visits, with a month-over-month traffic change of -43 (-100% growth rate). Its primary source market is Global (— share), including 0 direct visits/mo and 0 organic search visits/mo.

### Is Retner (formerly The Botmode) free? What is its pricing model?
Retner (formerly The Botmode) operates on a Free Trial, Paid pricing model. Free trial available, then paid monthly subscriptions billed in Indian rupees plus GST. Starter (WhatsApp only) from around ₹3,500/month, WhatsApp + AI Calling from around ₹5,000/month, and a Full Suite omnichannel plan around ₹10,000/month. AI Chatbot and Retner Pass add-ons cost about ₹1,999/month each, with 5–15% discounts for quarterly to annual commitments, and a custom Enterprise tier. Supported billing and checkout platforms include: not listed.

### What are the best Retner (formerly The Botmode) alternatives in 2026?
Based on OpenAITools.app category traffic and feature fit, the top five alternatives to Retner (formerly The Botmode) are: 1. AiSensy (811.79K visits/mo); 2. Callbell (487.98K visits/mo); 3. Respond.io (1.61M visits/mo); 4. Notbot (470.47K visits/mo); 5. Chatbase (396.38K visits/mo).

### Which platforms and core AI capabilities does Retner (formerly The Botmode) support?
Retner (formerly The Botmode) is classified under AI Chatbot, AI Customer Service, AI Marketing, AI API, supports the following platforms: Website, and its core capability tags include: WhatsApp Business API, eCommerce Automation, Chatbot, Customer Engagement, Marketing Automation, Abandoned Cart Recovery.

## Alternatives

| Tool Name | Monthly Visits | Pricing Model | Compare |
| :--- | :--- | :--- | :--- |
| [AiSensy](https://openaitools.app/tool/aisensy) | 811,787 | Freemium | [Compare](https://openaitools.app/compare/aisensy-vs-the-botmode) |
| [Callbell](https://openaitools.app/tool/callbell) | 487,975 | Freemium, Free Trial, Paid, Contact for Pricing | [Compare](https://openaitools.app/compare/callbell-vs-the-botmode) |
| [Respond.io](https://openaitools.app/tool/respond-io) | 1,606,802 | Freemium | [Compare](https://openaitools.app/compare/respond-io-vs-the-botmode) |
| [Notbot](https://openaitools.app/tool/notbot) | 470,467 | Freemium, Free Trial, Paid | [Compare](https://openaitools.app/compare/notbot-vs-the-botmode) |
| [Chatbase](https://openaitools.app/tool/chatbase) | 396,383 | Freemium, Paid | [Compare](https://openaitools.app/compare/chatbase-vs-the-botmode) |
| [Gupshup](https://openaitools.app/tool/gupshup-io) | 428,889 | Contact for Pricing | [Compare](https://openaitools.app/compare/gupshup-io-vs-the-botmode) |
| [Gallabox](https://openaitools.app/tool/gallabox) | 138,074 | Free Trial, Contact for Pricing | [Compare](https://openaitools.app/compare/gallabox-vs-the-botmode) |
| [SendWo](https://openaitools.app/tool/sendwo) | 44,236 | Freemium, Free Trial | [Compare](https://openaitools.app/compare/sendwo-vs-the-botmode) |
| [Botmaker](https://openaitools.app/tool/botmaker) | 949,155 | Freemium, Contact for Pricing | [Compare](https://openaitools.app/compare/botmaker-vs-the-botmode) |
| [Botnoi Chatbot](https://openaitools.app/tool/botnoi-ai) | 82,620 | Freemium | [Compare](https://openaitools.app/compare/botnoi-ai-vs-the-botmode) |
| [Hello24ai](https://openaitools.app/tool/hello24ai) | 1,885 | Paid | [Compare](https://openaitools.app/compare/hello24ai-vs-the-botmode) |
| [Landbot AI](https://openaitools.app/tool/landbot-ai) | 91,588 | Freemium, Free Trial, Paid, Contact for Pricing | [Compare](https://openaitools.app/compare/landbot-ai-vs-the-botmode) |

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Source: https://openaitools.app/tool/the-botmode