# Wasapi

According to OpenAITools.app telemetry verified on 2026-11-11, Wasapi (wasapi.io) is an AI platform indexed under AI Assistant generating 58.49K monthly visits with a month-over-month traffic delta of +1.01K (+1.8%). Its primary geographic market is Colombia (64.7% traffic share), and it operates on a Free Trial, Paid pricing model. Top competing alternatives by monthly volume include Callbell (487.98K visits/mo), Chaport (1.46M visits/mo), Notbot (470.47K visits/mo).

The WhatsApp platform for teams that sell and support at scale

## Key Telemetry & Specifications

| Metric | Value |
| :--- | :--- |
| Tool Name | Wasapi |
| Handle | wasapi-io |
| Status | active |
| Origin | independent |
| Maintenance | active |
| Official Domain | wasapi.io |
| Website URL | https://wasapi.io |
| Categories | AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant, AI Marketing, AI API, AI Response Generator, AI Social Media |
| Pricing Model | Free Trial, Paid |
| Monthly Visits | 58,485 |
| MoM Traffic Change | 1,010 |
| MoM Growth Rate | +1.8% |
| Primary Market | Colombia |
| Market Share | 64.7% |
| Direct Visits | 38,564 |
| Organic Search Visits | — |
| Social Visits | — |
| Referral Visits | 923 |
| Email Visits | 5,595 |
| Review Score | 4.2 |
| Saved Count | 1 |
| Supported Platforms | Website |
| Billing Platforms | stripe |
| Attributes | Features: Website; Pricing: Free Trial; Pricing: Paid |
| Tags | WhatsApp Automation, AI Chatbot, Customer Service, Mass Messaging, CRM Integration, E-commerce Integration, Multi-Agent Support, WhatsApp API, Team Collaboration |

## Overview

Wasapi is built for teams whose WhatsApp volume has outgrown a single phone. Everything runs on the official WhatsApp Business API, which means no risk of the number being blocked for automation, unlimited free inbound conversations when customers message first, and access to professional features a normal WhatsApp Business app doesn't offer.

The core is a shared smart inbox: each chat (whether on WhatsApp, Instagram or Messenger) gets an open/pending/closed status, automatic assignment to a specific agent, multi-line support, and live supervision so managers can see exactly what is happening without asking around. A visual sales funnel lets teams track each opportunity by stage and value, while auto-follow-ups and assignments keep leads from going cold.

On top of that sit AI chatbots and assistants that answer instantly day and night, filter inbound leads, and hand off to humans with full context. Bulk campaigns use dynamic templates and segmentation to reach thousands of contacts safely, and a documented REST API, webhooks, WhatsApp Flows and 2,500+ Make integrations connect WhatsApp to CRMs, e-commerce systems and calendars. A newer MCP connection lets Claude or ChatGPT query and act on your account in natural language.

## Pricing & Plans

Free trial available, then paid tiers billed monthly or annually. Equipo is $99/month (3 agents, 2 WhatsApp lines, 5,000 active contacts, 30,000 AI credits), Empresa $229/month (10 agents, 5 lines, 15,000 contacts, 70,000 AI credits), and Corporativo $599/month (30 agents, 15 lines, 60,000 contacts, 200,000 AI credits). Annual billing gives two months free. Add-ons cover extra agents ($25/mo each), lines ($45/mo each), contact packs and AI credit packs. Meta's template-message charges are separate.

## Key Features & Capabilities

- **Smart Multi-Agent Inbox:** A shared chat system with open, pending and closed states, live agent collaboration, smart auto-assignment and quick replies so hundreds of conversations never sit unanswered.
- **Multi-Line & Team Control:** Centralize multiple WhatsApp lines (sales, support, billing) in one panel, give each agent their own secure login with roles and permissions, and supervise everything in real time.
- **AI Chatbots & Assistants:** Trainable bots handle repetitive questions 24/7, qualify leads, and blend with human agents in hybrid flows, with API-based lookups and your own OpenAI key optional.
- **Bulk Campaigns via Official API:** Send personalized, segmented campaigns to thousands of contacts through the official WhatsApp Business API with delivery, read and reply reporting.
- **Instagram & Messenger in One Inbox:** Connect Facebook and Instagram so the same agent assignment rules, chatbot and per-channel reports apply across every social channel.

## Primary Use Cases

- **Stop losing conversations (Customer support manager):** Route hundreds of daily WhatsApp chats to specific agents with statuses, transfers and live supervision so no customer is left in a void and quality stays auditable.
- **Turn chats into pipeline (Sales team lead):** Use the visual sales funnel to track each lead's stage and value, prioritize hot prospects, and let AI assistants qualify and follow up automatically.
- **Run compliant bulk campaigns (Marketing manager):** Send segmented template campaigns to thousands of contacts over the official API, and measure delivery, reads and replies per campaign.
- **Wire WhatsApp into the stack (Integrations developer):** Use the REST API, webhooks and Make connectors to sync WhatsApp with a CRM, e-commerce platform, calendar, or payment flow.

## Strengths

- Official WhatsApp Business API keeps the number safe from automation blocks
- True multi-agent and multi-line design with granular roles and real-time supervision
- AI chatbots, sales funnels and bulk campaigns under one roof
- Deep integration layer: REST API, webhooks, WhatsApp Flows and Make automations
- Instagram and Messenger fold into the same inbox and reporting

## Limitations

- Pricing scales fast: the entry Equipo tier covers only 3 agents and 2 WhatsApp lines
- Meta charges message-template conversations on top of the platform fee, so total cost is usage-dependent
- Contact and AI-credit limits require paid add-on packs once teams grow
- Full value depends on successful WhatsApp Business API onboarding for your number

## Frequently Asked Questions

### How is Wasapi priced?
Wasapi is a cloud subscription for the platform itself, billed monthly or annually with no lock-in contract. Separately, Meta charges when your business starts a conversation with a template message (marketing, utility, or authentication). Conversations a customer starts are free and unlimited if you reply within 24 hours.

### What counts as an active contact?
Active contacts are the people your team actually chatted with during the month — either they wrote to you or you wrote to them. Contacts sitting unused in your address book don't count until a chat happens that month.

### Does Wasapi support channels besides WhatsApp?
Yes. Wasapi connects Instagram and Messenger so the same team, chatbot, statuses, transfers and reports work across all three channels from one inbox.

### Can I query my account with an AI assistant?
Yes. You can connect Claude or ChatGPT to your account via MCP and ask about conversations, contacts and reports in plain language, and it can draft actions like messaging or tagging a contact with your approval.

### What is Wasapi's monthly traffic and growth trend?
Wasapi currently receives 58.49K monthly visits, with a month-over-month traffic change of +1.01K (+1.8% growth rate). Its primary source market is Colombia (64.7% share), including 38.56K direct visits/mo and — organic search visits/mo.

### Is Wasapi free? What is its pricing model?
Wasapi operates on a Free Trial, Paid pricing model. Free trial available, then paid tiers billed monthly or annually. Equipo is $99/month (3 agents, 2 WhatsApp lines, 5,000 active contacts, 30,000 AI credits), Empresa $229/month (10 agents, 5 lines, 15,000 contacts, 70,000 AI credits), and Corporativo $599/month (30 agents, 15 lines, 60,000 contacts, 200,000 AI credits). Annual billing gives two months free. Add-ons cover extra agents ($25/mo each), lines ($45/mo each), contact packs and AI credit packs. Meta's template-message charges are separate. Supported billing and checkout platforms include: stripe.

### What are the best Wasapi alternatives in 2026?
Based on OpenAITools.app category traffic and feature fit, the top five alternatives to Wasapi are: 1. Callbell (487.98K visits/mo); 2. Chaport (1.46M visits/mo); 3. Notbot (470.47K visits/mo); 4. AiSensy (811.79K visits/mo); 5. tawk.to (5.73M visits/mo).

### Which platforms and core AI capabilities does Wasapi support?
Wasapi is classified under AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant, supports the following platforms: Website, and its core capability tags include: WhatsApp Automation, AI Chatbot, Customer Service, Mass Messaging, CRM Integration, E-commerce Integration.

## Alternatives

| Tool Name | Monthly Visits | Pricing Model | Compare |
| :--- | :--- | :--- | :--- |
| [Callbell](https://openaitools.app/tool/callbell) | 487,975 | Freemium, Free Trial, Paid, Contact for Pricing | [Compare](https://openaitools.app/compare/callbell-vs-wasapi-io) |
| [Chaport](https://openaitools.app/tool/chaport-com) | 1,458,924 | Freemium | [Compare](https://openaitools.app/compare/chaport-com-vs-wasapi-io) |
| [Notbot](https://openaitools.app/tool/notbot) | 470,467 | Freemium, Free Trial, Paid | [Compare](https://openaitools.app/compare/notbot-vs-wasapi-io) |
| [AiSensy](https://openaitools.app/tool/aisensy) | 811,787 | Freemium | [Compare](https://openaitools.app/compare/aisensy-vs-wasapi-io) |
| [tawk.to](https://openaitools.app/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | Freemium | [Compare](https://openaitools.app/compare/abdul-malik-ibrahim-jaber-hassan-vs-wasapi-io) |
| [SendWo](https://openaitools.app/tool/sendwo) | 44,236 | Freemium, Free Trial | [Compare](https://openaitools.app/compare/sendwo-vs-wasapi-io) |
| [Gallabox](https://openaitools.app/tool/gallabox) | 138,074 | Free Trial, Contact for Pricing | [Compare](https://openaitools.app/compare/gallabox-vs-wasapi-io) |
| [BotSailor](https://openaitools.app/tool/botsailor) | 50,556 | Freemium, Paid | [Compare](https://openaitools.app/compare/botsailor-vs-wasapi-io) |
| [Landbot AI](https://openaitools.app/tool/landbot-ai) | 91,588 | Freemium, Free Trial, Paid, Contact for Pricing | [Compare](https://openaitools.app/compare/landbot-ai-vs-wasapi-io) |
| [SaleWisely](https://openaitools.app/tool/salewisely) | 187,721 | Freemium, Contact for Pricing | [Compare](https://openaitools.app/compare/salewisely-vs-wasapi-io) |
| [Wabo.ai](https://openaitools.app/tool/wabo-ai) | 1,044 | Contact for Pricing, Free | [Compare](https://openaitools.app/compare/wabo-ai-vs-wasapi-io) |
| [EZContact](https://openaitools.app/tool/ezcontact) | 3,888 | Paid | [Compare](https://openaitools.app/compare/ezcontact-vs-wasapi-io) |

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Source: https://openaitools.app/tool/wasapi-io